The Negotiators

Speaker 1 On January 6th, ID Network revisits one of the most notorious cases of the past 25 years in the new documentary event, the cult behind the killer, the Andrea Yates story.

Speaker 1 When Andrea Yates drowned her five children in the family's bathtub in 2001, the world was shocked.

Speaker 2 Everyone was horrified. Mother killed her kids? How could she do this?

Speaker 1 But while Andrea's confession illuminated a history of postpartum depression and psychosis, there's so much more to this tragedy.

Speaker 3 They are missing a huge part of the story. Michael Warnicki.

Speaker 1 ID's new three-part documentary exposes how the sinister influence of a cult led by preacher Michael Warnicki may have twisted her sense of reality with deadly consequences.

Speaker 4 Andrea Yates was so pressurized with that struggle for salvation that she had to kill her kids.

Speaker 1 Don't miss the cult behind the killer. The Andrea Yates story.
A new documentary event January 6th on ID or stream on HBO Max.

Speaker 5 Here's a question. Can a security system stop a break-in before it starts? Well, traditional systems typically only take action after someone is already inside.
That can be too late.

Speaker 5 SimplySafe is designed to be proactive with a double layer of defense to prevent crime before it starts. AI-powered cameras keep watch outside for potential threats.

Speaker 5 When something looks off, live agents step in for you, confronting the person through the camera.

Speaker 5 camera this month only take 50% off any new system at simply safe.com slash 48 hours again that's simply safe.com slash 48 hours there's no safe like simply safe

Speaker 8 as most New Yorkers are just beginning their day.

Speaker 9 Oh, what a way to end the day.

Speaker 10 We're looking for a fellow that's wanted for connection with a rape.

Speaker 8 NYPD Detective Sergeant Wally Zines.

Speaker 10 I'm leaving a

Speaker 10 uniform cop at the door to secure it for a search warrant.

Speaker 8 Is usually ending his night shift.

Speaker 10 It's almost 7.30, half hour to the end. And hopefully

Speaker 8 we can be quiet. Get some sleep.

Speaker 8 But at 7.51 on October 19th.

Speaker 11 Police operated with emergency.

Speaker 8 Detective Zines is about to start working overtime.

Speaker 12 Here's a clock done.

Speaker 10 Hurry up.

Speaker 7 He's coming to get that girl.

Speaker 10 I receive a call from our citywide duty captain, and he said, why don't you start to roll?

Speaker 13 Operator, there's a lady outside my door.

Speaker 7 She's in trouble.

Speaker 7 The lady's shot. She's completing.

Speaker 8 Wally rushes to the scene in residential Queens. So does our 48 Hours crew, which has been granted unprecedented access by the NYPD.

Speaker 7 Yes.

Speaker 10 He's with me, boss.

Speaker 8 An extraordinary life and death drama is about to unfold before your eyes.

Speaker 7 Where's the guy with a gun?

Speaker 14 He went back in the house.

Speaker 12 He hasn't come out yet.

Speaker 10 There was a male who shot three people and barricaded himself in the house with hostages.

Speaker 8 This is a job for the NYPD's hostage negotiation team.

Speaker 8 And Wally is one of 100 detectives specially trained as negotiators.

Speaker 8 Police believe the suspect is holding four hostages.

Speaker 10 And worst of all, there's a little baby in there.

Speaker 12 A baby not even a year old.

Speaker 8 One of them is an infant, the shooter's four-month-old daughter.

Speaker 7 Did anybody have a position on anybody?

Speaker 8 Within minutes, police tactical units have the house surrounded.

Speaker 7 No one's in the window, far-right window. Keep everybody down.

Speaker 8 But they won't make a move until they hear from this man.

Speaker 12 Inspector, you're in the air?

Speaker 8 Lieutenant Jack Cambria, the head of the hostage negotiation team. What's your greatest fear right now, yours?

Speaker 12 he's going to hurt some of the hostages or even himself?

Speaker 8 Jack thinks his team can't prevent that. The first order of business, make phone contact.

Speaker 12 We started to establish a temporary headquarters for the hostage team. Inside that van we have a crisis phone

Speaker 12 and we set that whole thing in motion.

Speaker 8 Now Lieutenant Cambria decides who will do the talking. He turns to his old friend, Wally Zines.

Speaker 10 He doesn't even realize it yet.

Speaker 12 Wally is one of my most senior negotiators, my most experienced negotiator. So Wally was the man.

Speaker 14 Are we ready?

Speaker 10 And we didn't have any other information except the person's first name, Jared. Tylertone?

Speaker 12 Tyltone. Are we done?

Speaker 10 The tape is rolling.

Speaker 10 Bring it.

Speaker 7 Jared, it's Wally.

Speaker 10 We got on a first name basis. He calls me Wally and I call him Jared.
Then we start and you know that there's some contact being made.

Speaker 8 Police learn the shooter is 23 year old Jarrett Jordan.

Speaker 12 He just got out to the Eskimos Island and he was there for

Speaker 12 breaking into Diane's house and

Speaker 10 strangling.

Speaker 8 Jarrett has a long history of abusing his ex-girlfriend Diane, mother of their baby girl Cheyenne. This morning he came to the house with a shotgun to confront her.
and exploded.

Speaker 12 He found the house full of people, the infant, but not Diane, the mother of the baby. This enraged him to the point that he shot three people.

Speaker 12 Don't try nothing funny, man, because right now y'all making me still etch you because I got my daughter in my hands, man.

Speaker 8 Lieutenant Cambria and Sergeant Zines

Speaker 8 share a passion for this high-pressure job. I'm gonna open this door.

Speaker 7 You don't have to open the door.

Speaker 8 Though personally, they are as different as day

Speaker 8 and night.

Speaker 8 What drives Wally Zines?

Speaker 10 The excitement.

Speaker 10 Night Watch Sergeant Central.

Speaker 7 Watch Sergeant.

Speaker 10 Who's the 34th Central?

Speaker 8 Wally Zines is an extrovert.

Speaker 10 Look at this. The prettiest ladies in Manhattan.

Speaker 10 Nothing is like New York. It's so unpredictable.

Speaker 12 It's like an adrenaline rush.

Speaker 10 Show Night Watch responding to that fire.

Speaker 10 We don't know anything about what happened, how it started.

Speaker 10 I see more of you than I see of my wife.

Speaker 8 By day, he's a 56-year-old family man with three children.

Speaker 10 This a barricade? Slogging out here.

Speaker 8 But after midnight.

Speaker 10 They call me Prince of the City because of the, you know, such a big territory.

Speaker 8 He commands the detective unit, which covers all of Manhattan.

Speaker 10 Hello, boys. What did we have? Slashed in the hand with a block.

Speaker 10 It's a ringside seat to the greatest show on earth, and it doesn't cost you a dime.

Speaker 8 This is the front row seat.

Speaker 10 Welcome to the orchestra.

Speaker 5 When I first started getting serious about managing my finances, I used to ask myself, shouldn't banking be less complicated? Time is fee-free, smarter banking for everyday people.

Speaker 5 Forget overdraft fees, monthly fees, and minimum balance fees. Time gives access to up to $500 of your paycheck anytime with MyPay, and direct deposit can get you paid up to two days early.

Speaker 5 Benefits of QIIME include fee-free banking with reliable overdraft coverage, tools to build credit history stress-free, up to 3.5% APY on savings, and customer service from real humans 24-7.

Speaker 5 The new QIIME card can help build credit history while earning cash back on everyday spending. With qualifying direct deposits, eligible QIIME card purchases earn 1.5% cash back.

Speaker 5 QIIME is not just smarter banking. It is the most rewarding way to bank.
Join the millions who are already banking fee-free today. It just takes a few minutes to sign up.

Speaker 5 Head on over to chime.com/slash 48 hours. That is chime.com/slash 48 hours.

Speaker 15 Chime is a financial technology company, not a bank. Banking services, a secured Chime visa credit card, and my paid line of credit provided by the Bankcore Bank NA or Stride Bank NA.

Speaker 15 My pay eligibility requirements apply and credit limit ranges $20 to $500. Optional services and products may have fees or charges.
See chime.com slash fees info.

Speaker 15 Advertised annual percentage yield with Chime Plus status only. Otherwise, 1.00% APY applies.
No min balance required.

Speaker 15 Chime Card on time payment history may have a positive impact on your credit score. Results may vary.
See Chime.com for details and applicable terms.

Speaker 9 So gift Bombus this season. That's the end of this rhyme.
Go to bombus.com/slash audio and use code audio for 20% off your first purchase.

Speaker 12 What's the most difficult part of this job?

Speaker 10 Same cases with young children.

Speaker 12 Children.

Speaker 10 It's a very tough thing, especially when you have your own. You immediately bring your

Speaker 12 children into it, and then you put them, you replace them with yours.

Speaker 8 For nearly an hour since they began talking, Wally has been struggling to calm down the agitated and desperate Jared Jordan.

Speaker 8 What's going on, man? You're trying to run here with, man?

Speaker 7 If you gotta learn to trust me.

Speaker 8 To start winning his trust, Wally agrees to Jared's first demand.

Speaker 7 Just get them people from started out, man. They're making me nervous.

Speaker 8 He tells the tactical unit to pull back.

Speaker 10 We've done everything you've asked for.

Speaker 7 Everything. Everything.

Speaker 7 I have my people away.

Speaker 8 Now, Wally wants something in return.

Speaker 10 How about giving me one person?

Speaker 7 I can't do that right now. Oh, man.

Speaker 7 You gotta give me one.

Speaker 12 Oftentimes, going into negotiations looking for a quick resolve is usually a mistake. We just stopped negotiations for a little while.

Speaker 8 Lieutenant Jack Cambria is by nature a patient man. And in this job, that's a big plus.

Speaker 12 Time is on our side, and we'll talk as long as it takes.

Speaker 8 48 and a father of two, he's the only full-time member of the hostage team.

Speaker 12 Hostage team, Lieutenant Cambry, may I help you?

Speaker 8 Jack's father was a longshoreman.

Speaker 12 He spent about 40 years down at the waterfront. He just wanted me to have, as he saw it, better.

Speaker 8 So Jack pursued his dream, joining the NYPD.

Speaker 12 I remember always respecting police officers as a youngster, and I thought I'd like to be like those guys, you know.

Speaker 8 Jack spent 16 years on the force with the Emergency Services Unit, the ESU.

Speaker 8 Get down on the ground!

Speaker 8 Put your head on the ground! They provide the heavy weaponry while the negotiators talk.

Speaker 10 Sergeant Cambridge,

Speaker 12 and over those 16 years, I've developed a tremendous rapport with all of the personnel within that unit. They knew who I am.
I know who they are.

Speaker 8 Four years ago, Jack brought his quiet, methodical style to the leadership of the hostage team. He often does the negotiating himself.

Speaker 12 Listen, what we seek to do is empower these individuals to resolve it themselves and safe face and come out with dignity and respect.

Speaker 8 Jack's team handles everything from bridge jumpers to botch bank robberies to hijackings. But as Jack trains his negotiators,

Speaker 8 he focuses on the situation they face most frequently.

Speaker 12 Yeah, I'm here, I'm here.

Speaker 8 Dealing with the emotionally disturbed.

Speaker 12 This is the most important part of the training.

Speaker 10 Clear the door, clear the door.

Speaker 12 Okay. They're better able to deal and understand the individuals they may be speaking with from behind the door.

Speaker 10 Do you have a baby in there with you now? I have the heavenly baby.

Speaker 12 I think perhaps there's nothing more emotional than cases with children.

Speaker 10 I know about you. I know about the tricks.

Speaker 12 Anthony, I don't want to talk to you. You got to get into his heart, into his soul, and try to connect with that.
All right, right now we're kind of at an impasse.

Speaker 8 This morning in Queens, another impasse.

Speaker 7 Just hold on right now, man. You're moving too sad.

Speaker 8 But this time, the baby is real.

Speaker 7 I get a baby.

Speaker 8 Now the two friends, Jack Cambria and Wally Zines, are being pushed to their limits as they struggle to get everyone out of this house alive. Because I got my daughter in my hands, man.

Speaker 8 But I don't have no more time after this, man. I need my little bit of time that I have left.

Speaker 10 Same cases with young children, you never get used to it.

Speaker 8 It's been two hours since this Queen's neighborhood awoke to the sound of shotgun blasts.

Speaker 8 Three people seriously wounded have been rushed to the hospital.

Speaker 12 It's crazy. Look at this.

Speaker 8 Like Lebanon.

Speaker 8 More than 60 New York City police officers have swarmed onto the scene.

Speaker 16 They have somebody in the house. Some people say they're little kids.

Speaker 13 Somebody's holding them hospital.

Speaker 8 I'm standing inside police lines. The armed suspect is just a half a block away.
The tactical team is on the ready.

Speaker 8 The negotiators are in that truck.

Speaker 7 What I want to do is why don't you give me at least one person out of there? I don't want to taste that. Yes, you can.

Speaker 7 Yes, you can.

Speaker 8 Early this morning, Detective Sergeant Wally Zines.

Speaker 10 Don't you think that I'm being 100% with you?

Speaker 8 And Lieutenant Jack Cambria.

Speaker 8 We're each about to start enjoying a quiet family weekend.

Speaker 10 And I'm concerned here, and I guarantee you a safety. Not tell you that you're going to be safe.
I guarantee you a safety.

Speaker 8 Now they're trying to save the lives of a baby.

Speaker 8 And three other hostages.

Speaker 7 Greg, Gregory.

Speaker 8 Held in this house by the baby's father, Jarrett Jordan.

Speaker 10 What's going through my head is if I can get one person out, hopefully I'm going to get everyone else out. But you give me one.

Speaker 7 Just one. I mean, any of these people, though, because if y'all make some funny movements, man, I'm after, you know what I'm saying?

Speaker 12 Those hostages are his protection. He knows that as long as he has hostages, in all probability, the police will not come in.

Speaker 8 Jack decides it's time to take a risk.

Speaker 8 Detectives have tracked down Jarrett's best friend, Brian Howard. Do you know what's going on now? Jack is going to break one of his own rules

Speaker 8 and put Brian directly on the phone with Jarrett.

Speaker 12 Traditionally, I tend not to want to use non-police personnel to negotiate. And the reason being it's an unknown factor that we're introducing.

Speaker 10 Yeah, I'm going to let you talk to him right now. Hold on.

Speaker 12 What I I am hoping is that he will strike a chord within Jarrett because they've been best friends for many, many years.

Speaker 8 Yo, man, yo, you're wilding, man.

Speaker 7 I don't even know what's going on with this, man.

Speaker 8 Listen, how can I get you out of there?

Speaker 7 I'm not coming out of this.

Speaker 7 Why?

Speaker 10 I write a note to Brian to tell him to give up one person.

Speaker 10 Tell him that he can trust Wally.

Speaker 7 I know how you feel, man. You know what I'm saying?

Speaker 12 But you gotta trust this cat Wiley, man.

Speaker 8 Brian Brian can't get Jared to budge.

Speaker 7 At least you don't want perfect.

Speaker 8 But their conversation does yield some alarming information.

Speaker 7 Anything the daughter, man. Shine.

Speaker 7 Chill. I'm trying to spend my last time on her, son.
Come on, man. You know this is a rap after this.

Speaker 7 I just want to scream on Diane one last time. You know what I'm saying?

Speaker 8 You use this phrase, I'd like to scream at her one last time.

Speaker 12 Yes, correct.

Speaker 10 That makes me think that you can turn around and say, well, you see what you made me do, and boom.

Speaker 10 Either take his life, take the life of the child, then be other hostages in the house.

Speaker 8 Yet it's this demand

Speaker 8 to talk to his ex-girlfriend

Speaker 8 that Jarrett comes back to again and again.

Speaker 8 Wally has to tread very carefully now.

Speaker 7 Where's Diane at?

Speaker 10 I can't find Diane.

Speaker 8 Because in fact, police have found Diane. She's just down the street, waiting in a police car, terrified for her baby, Cheyenne.

Speaker 8 What thoughts were going through your mind as you're sitting there and the clock is ticking and ticking and ticking?

Speaker 13 I thought about

Speaker 18 Cheyenne and I was just

Speaker 18 didn't know. I just was lost.

Speaker 8 The hostage team fears that putting Diane on the phone could be a fatal move. for everyone in the house.

Speaker 8 So Wally changes gears.

Speaker 10 I want to tell you something. The bottom line to this whole thing is your daughter.
She's blood.

Speaker 8 To build a rapport with Jarrett, Wally reveals something of himself.

Speaker 10 You know, I have little children too, just like you have Cheyenne. I learned about bonding a long time ago.
I want to tell you how important a child is to a parent. My son

Speaker 10 was prematurely born.

Speaker 10 And he spent 42 days in an incubator. A child is so important to a parent that you watch that child, you look with that child, you stay with that child.
That child is an extension of you.

Speaker 10 And I believe a lot of the bonding that my wife and I did with our son

Speaker 10 kept him alive and made him the person that he is today.

Speaker 10 You need to spend that quality time because the more you look and the more you spend on a child, the more you understand how important life is with that baby.

Speaker 10 When you look at your own child that you, you know, that you made,

Speaker 10 you may change your mind on certain things.

Speaker 8 You know what? While Wally does the talking, we gotta work together. Jack acts as his coach.

Speaker 10 Jack listens, and he'll be writing down thoughts.

Speaker 12 I'd gather some information about his dad.

Speaker 14 You know, your dad, Earl, is very upset.

Speaker 10 I was just talking to him before when you were talking with Brian. And you know, your dad loves you.

Speaker 8 You're trying to do everything in your power to get him to understand he has a reason to live. People care about him.
That's good.

Speaker 7 There's another person that loves you.

Speaker 12 If you're not going to think about yourself, think about all the people that love you.

Speaker 7 Earl is here.

Speaker 10 Earl loves you. Brian is with me.
We're here together.

Speaker 8 But it sounds like Jared has his own frightening agenda.

Speaker 7 I'm not going to be walking out this house. All right?

Speaker 10 Sounds like he's going to take his own life.

Speaker 10 Or he can decide to take the whole place out and vent himself.

Speaker 8 You know what? So Wally has to keep trying.

Speaker 10 I'm going to help you walk out of this house. I'm going to help you come out with a smile on your face.
I wanted that baby to see the next day.

Speaker 8 But if he doesn't make progress soon,

Speaker 10 there's nothing going on.

Speaker 8 It's going to be up to the men with the machine guns.

Speaker 16 Make your home smell as good as it looks with Pura 4, the smart fragrance diffuser that lets you control your scent from anywhere.

Speaker 16 Choose from hundreds of premium fragrances, schedule your favorites, and set the perfect mood for every moment. And right now, get yours free when you subscribe to two cents for 12 months.

Speaker 16 Don't wait, this limited time offer won't last. Try it risk-free for 30 days.

Speaker 6 Now at Pura.com.

Speaker 2 Welcome to Radio Rental.

Speaker 2 The scariest stories you've ever heard in your life.

Speaker 7 All told by real

Speaker 7 people.

Speaker 2 And off we go.

Speaker 2 This wasn't a human being that I saw. There's something here in this house.
Something out of this world.

Speaker 11 There was a woman moving through the hall.

Speaker 1 I stepped back and I was completely alone.

Speaker 2 Radio Rental is available now. Listen for free on Apple Podcasts, Spotify, or wherever you get your podcasts.

Speaker 16 Make your home smell as good as it looks with Pura4, the smart fragrance diffuser that lets you control your scent from anywhere.

Speaker 16 Choose from hundreds of premium fragrances, schedule your favorites, and set the perfect mood for every moment. And right now, get yours free when you subscribe to two cents for 12 months.
Don't wait.

Speaker 16 This limited time offer won't last. Try it risk-free for 30 days.

Speaker 6 Now at Pura.com.

Speaker 19 A standoff in Queens as police try to get to a gunman.

Speaker 7 What do you know about the family? Do you know who's in the house?

Speaker 19 A 23-year-old man is holding four other people, including a four-month-old four-month-old baby at gunpoint. Currently, earlier, he allegedly shot three victims in front of the home.

Speaker 19 Emergency services and the hostage negotiation team are on the scene.

Speaker 8 Three hours after the incident began, Detective Sergeant Wally Zine still hasn't persuaded Jared Jordan to release a single hostage.

Speaker 10 How are the people in the basement? Are they still down there? Are they upstairs with you?

Speaker 8 Besides his baby daughter, Jared says he's holding two men and one woman.

Speaker 7 I got two of them up there there with me and one down there.

Speaker 8 The good news, Jarrett is still talking.

Speaker 7 Listen, I'm feeling where you're coming from and everything, but you gotta understand where I'm coming from right now.

Speaker 10 Time is everything.

Speaker 17 We all care. The longer you talk, they love you.

Speaker 10 You know, I care about you. The better chance of getting the hostages out.

Speaker 8 But now, Wally's progress could unravel.

Speaker 7 This battery is going down. Let me recharge it for 15 minutes.

Speaker 8 All because of one dying telephone battery.

Speaker 10 Your phone's going dead.

Speaker 10 You want want to explore.

Speaker 10 Let me tell you something.

Speaker 8 Reluctantly, the team has to take a break while Jarrett charges his phone.

Speaker 10 If we keep getting an interruption, it takes the whole train of thought out of what we're trying to get across to him.

Speaker 8 The hostage team's technician, Stu Goldstein, proposes a solution. We're going to use a throw phone off a 100-foot reel hotel.

Speaker 8 The team wants to hand Jarrett a special phone directly wired to the truck.

Speaker 10 A phone that he can talk to that we have a direct line that can't get interrupted.

Speaker 8 This will also prevent any outside callers from telling Jarrett anything the police don't want him to hear. Jack, give me an update to me, yes.

Speaker 8 Before Wally tries to make contact again, Jack Cambria's superior officer wants a progress report.

Speaker 12 He told Brian, his friend, that he just wants to yell Diane one more time.

Speaker 12 Talks what he wants to do.

Speaker 8 Chief Esposito agrees. We don't want her her to talk to him.
If they allow Jarrett to talk to his ex-girlfriend, Diane, the results could be disastrous.

Speaker 10 It's a last resort.

Speaker 10 I'll make that call.

Speaker 7 Nobody makes that call unless you talk to me first.

Speaker 8 But he's willing to give Jack and his team more time for now.

Speaker 7 It's going to be a long day, all right?

Speaker 8 A lot is riding on the credibility Wally has established with Jarrett.

Speaker 8 Why is this issue of credibility so important with the negotiators?

Speaker 12 Because that's what we base our success on.

Speaker 12 You can be honest with someone for five hours during the negotiation process, and if you get caught up in one lie, then those five hours have just gone down the drain.

Speaker 8 But that's just what could happen.

Speaker 8 If Jarrett turns on the news, he just got out of jail.

Speaker 5 What was he in jail for?

Speaker 8 itself.

Speaker 10 Beating your daughter? Yeah.

Speaker 8 Diane's father is telling the press

Speaker 8 exactly what the police have been hiding from Jarrett.

Speaker 10 Where's your daughter now? In the car.

Speaker 12 With the cops.

Speaker 7 Diring up again.

Speaker 7 Hey, Jared, Swally.

Speaker 10 I'm still looking, but here's what I want to tell you.

Speaker 7 Somebody just call me and tell me what she's talking about. Talking to Diane?

Speaker 10 Someone says, who's talking to Diane?

Speaker 7 Listen, listen. I know she's friends.

Speaker 10 She's She's not here.

Speaker 8 I'm listening. Wally has to think fast now to avoid being caught in a lie.

Speaker 10 First of all, if she was there here with me, I would have her deal.

Speaker 8 Hoping to avert disaster, Wally tries to get Jarrett to switch the subject and to switch phones.

Speaker 10 And I worry about your battery on your phone.

Speaker 7 I have a phone for you. Listen, listen, I don't want him from you.

Speaker 8 But Jarrett suddenly has urgent questions of his own.

Speaker 10 Yeah, there's no one trying to come in the house.

Speaker 10 You may hear people trying out there.

Speaker 12 It's none of my people.

Speaker 7 I have control of. Oh, this is another house, man.
I have control of all the people.

Speaker 10 Maybe it's the people that are in the house with you that are walking around.

Speaker 12 Hey, John, if you can just stop that for a little bit, he's getting a little excited and concerned about the noise that you might be making.

Speaker 7 And now, what's going on out there, man?

Speaker 8 Jared wants to know about the people he shot this morning.

Speaker 7 What happened to the people I shot?

Speaker 10 They're not still being worked on.

Speaker 14 They're not dead.

Speaker 8 All three were rushed to the hospital. One of them, Dorothy Hicks, is Diane's mother.

Speaker 10 It looks like... Let me just stick my head out because no one's in here, right? Give me one second.
Can anyone open the let me get over to the door?

Speaker 10 Can anyone tell me how those guys are in the hospital? Yeah, they've

Speaker 10 been

Speaker 12 stable.

Speaker 10 Okay, they're stable.

Speaker 10 They're stable. They're okay.

Speaker 7 Damn.

Speaker 10 Why are you upset? When I told him they're still alive, he got a little upset.

Speaker 8 He wanted them dead?

Speaker 10 He wanted them dead.

Speaker 20 Just a lot of blood.

Speaker 10 Listen, that's okay. That's good in your defense.

Speaker 12 How is that? We were trying to convince Jarrett.

Speaker 12 It's not an absolute that you're going to be spending the rest of your life in jail.

Speaker 10 Because, hey, you didn't kill him. Secondly, it's only going to be an assault.
It's only going to be an assault.

Speaker 12 However, Jarrett was not a stupid man.

Speaker 7 Listen, I've got three felonies already, man.

Speaker 12 He knew what the deal was. He wasn't buying it for a minute.
Let me help you.

Speaker 10 When you're ready to come out, are you ready to do this? Let me help you. I'm here for you.

Speaker 7 All right? Listen, I just want to talk to God, man.

Speaker 10 Okay, let me just get the status and see what's going on. All right, pal?

Speaker 10 Later. Hey, listen, before I go, you want any Chinese food or anything?

Speaker 7 No, I'm all right. Okay, bye.

Speaker 7 Chinese food.

Speaker 12 Well, I think when Wally asked about the Chinese food, it was that he was getting hungry.

Speaker 10 Okay. If we can do it, let's do it.

Speaker 12 Let's do it now.

Speaker 10 Okay. You have to lighten up.

Speaker 10 It's a very tense situation.

Speaker 10 You got to take a walk sometimes. You got to get out of there.
Change gears. Call your family.
That's all right. He has to fix the lawn.

Speaker 19 All right?

Speaker 10 He has to fix a hole in the lawn.

Speaker 10 That was my 12-year-old son.

Speaker 12 Yeah, they took that accident with them.

Speaker 10 I was supposed to be home to take care of the children.

Speaker 10 And I was trying to tell him, I'll be home soon, and everything's all right.

Speaker 8 In spite of all the intense negotiations you're doing, you still remember to call home and say, I haven't forgotten about you.

Speaker 10 I haven't forgotten about you. I love you.
Listen, I love you.

Speaker 19 All right?

Speaker 10 I'll be home as soon as I finish.

Speaker 10 To get that baby out, we have to bring out something.

Speaker 8 By noon, Chief Esposito is eager to get things moving.

Speaker 8 He's especially concerned about Cheyenne.

Speaker 10 Let's work on getting that baby quick, right?

Speaker 10 Chief, make it work, brother.

Speaker 8 The negotiators go back to work.

Speaker 10 Take this roller.

Speaker 10 Hello? Hey, it's Wally.

Speaker 7 And finally, I'm just trying to write now. I'm just trying to get some things together in my account.

Speaker 8 It looks like their patience is going to pay off.

Speaker 7 Jarrett has a plan.

Speaker 7 What I really just wanted to do is just spend this time on my daughter, you know? Okay, that's what I want right now.

Speaker 8 Just over four hours into the hostage standoff.

Speaker 7 I'm going to just listen. This is what I'm going to do, all right?

Speaker 10 All right, let me hear you plan.

Speaker 12 Jared, it appears at least, is starting to make peace with ending this scenario.

Speaker 7 This is my plan right now. What time is it?

Speaker 10 That time is anal. Right now, it's 10 after 12.

Speaker 7 It's 10 after 12. I'm gonna put my daughter to sleep and I'm gonna add when my daughter come out.

Speaker 14 Okay,

Speaker 10 who's gonna bring the baby?

Speaker 7 I'm gonna let the chick win over.

Speaker 10 Let the chick, you know, she knows kids. She knows kids.
What is she wearing so I know what she looks like?

Speaker 7 She had an orange shirt on and what are these blue or greenish looking jeans?

Speaker 10 It's getting a little chilly outside. You got a sweater or something for the baby?

Speaker 7 You got her wrapped up in a blanket. Great.
I'm glad to hear that. Because

Speaker 10 she sounds cute.

Speaker 7 She sounds like a real dog.

Speaker 7 I bet she looks just like you. You know it.

Speaker 10 I don't even see you, but I can see a little smile on her face looking right in you in the eyes and tell you, Daddy, I love you.

Speaker 10 Listen, call you back at one.

Speaker 7 All right. Bye, bro.

Speaker 8 It's the breakthrough the negotiating team has been waiting for.

Speaker 12 The plan is one o'clock. He's gonna wrap the baby up, give it to the female there, and bring her out.

Speaker 10 All right, everybody, take time.

Speaker 8 But Jack Cambria and Wally Zines know

Speaker 8 there is still a lot that can go wrong.

Speaker 10 Chief, I think maybe once he lets the baby and the woman out, you know, he might turn around and do these other people in there.

Speaker 8 You mentioned that Jared might take out the other people. Why did you think that was a possibility?

Speaker 10 Because he said to me that he's getting aggravated and he says, I don't know if I like these people. The first shot goes off, we'll make an entry.

Speaker 10 I mean, not a decision I like, but it's a decision we have to go with.

Speaker 12 So

Speaker 10 hopefully the casualties will be as low as possible. Okay.
That's what we can do.

Speaker 10 The least amount of confrontation as possible until we get her and that baby to somebody else.

Speaker 10 Because otherwise, you're going to set them off. You're right, bust.

Speaker 12 All right?

Speaker 8 And you're saying on the inner perimeter, must have these on. Right.

Speaker 10 If you don't wear that, you're not going to get to the inner perimeter.

Speaker 7 And a helmet. And a helmet.

Speaker 12 One o'clock.

Speaker 12 Okay, here you go.

Speaker 10 One o'clock. One o'clock in.

Speaker 12 We'll start with the uh, you know, how you doing, and so on, and then you're gonna turn it back to the plan.

Speaker 7 Try to hold it to that guy.

Speaker 10 Right now, it's like a surgeon

Speaker 10 going in on an open-heart surgery.

Speaker 12 So walk out with the baby, walk towards the truck, behind the truck.

Speaker 10 You want to make sure that you make the right incisions in the sense of having whoever is going to send the baby out with come out to our plan.

Speaker 12 Let's start with that approach just a little bit more.

Speaker 7 All right,

Speaker 7 we're calling it. dialing in now.
Hey, close that door. Close the door.

Speaker 10 Come on. Hey, Jared, it's Wally.
How you feeling, buddy? Yeah. I like your plan.
Your plan makes a lot of sense.

Speaker 10 Put the baby in the blanket in the arms of the woman and tell the woman just to walk out towards the rear of that truck that I have outside.

Speaker 7 And this...

Speaker 7 No, just call me by. I gotta take care of something.

Speaker 10 What are you gonna do?

Speaker 7 I got something to do. Just call me in 15 minutes.

Speaker 10 15 minutes?

Speaker 8 Jared tries to stall.

Speaker 14 I can't.

Speaker 10 Let's make it five.

Speaker 8 But after five hours of negotiations, Wally is determined to hold him to the plan.

Speaker 10 I can't. We made an agreement to do it now, man.

Speaker 4 Honestly, I can't find it.

Speaker 7 Just call me back.

Speaker 10 Go ahead. I'll call you back in five minutes.

Speaker 14 Bye.

Speaker 7 Off.

Speaker 12 It's extremely taxing on the emotions.

Speaker 7 Sorry, it's not coming out yet.

Speaker 10 You gotta call back in five minutes.

Speaker 12 We know we're dealing with human life,

Speaker 12 and we know that we have an awesome burden. placed on our shoulders in order to get this all accomplished.

Speaker 10 Free dollar.

Speaker 10 Hello? Hey, babe, it's me, Wally.

Speaker 7 Yeah, let me hold on. I'm going to call you my dad.
Listen to me.

Speaker 7 I'll call you when I'm finished.

Speaker 10 You can't call me. I just, because I'm holding the line open.
Just leave the phone down by the bed next to you. And this way.

Speaker 7 And this way.

Speaker 8 Jarrett puts the phone down.

Speaker 8 Wally listens and waits.

Speaker 12 He's dressing the baby. He's still on the line.

Speaker 10 This is a crucial point.

Speaker 10 You start start to get nervous.

Speaker 10 And I'm wondering what's going on inside.

Speaker 19 Okay.

Speaker 10 He's getting a baby.

Speaker 12 Kestra, just be ready in case.

Speaker 12 Once the baby comes out,

Speaker 8 we'll assess it real quickly.

Speaker 7 All right?

Speaker 10 You know what the thing that concerns me right now? I'm pretty sure he's going to let the the baby and the woman out

Speaker 10 and he doesn't like to he's not too happy with these people he's positioning them

Speaker 10 he's telling them okay all right

Speaker 10 i'll tell you i felt my heart pound

Speaker 10 my can feel every beat

Speaker 21 Hey, Ryan Reynolds here for Mint Mobile. You know, one of the perks about having four kids that you know about is actually getting a direct line to the big man up north.

Speaker 21 And this year he wants you to know the best gift that you can give someone is the gift of Mint Mobile's unlimited wireless for $15 a month.

Speaker 6 Now you don't even need to wrap it.

Speaker 21 Give it a try at mintmobile.com slash switch.

Speaker 11 Upfront payment of $45 for three-month plan equivalent to $15 per month required. New customer offer for first three months only.
Speed slow after 35 gigabytes if network's busy. Taxes and fees extra.

Speaker 11 See Mintmobile.com.

Speaker 21 Hey, Ryan Reynolds here for Mint Mobile. You know, one of the perks about having four kids that you know about is actually getting a direct line to the big man up north.

Speaker 21 And this year, he wants you to know the best gift that you can give someone is the gift of Mint Mobile's unlimited wireless for $15 a month.

Speaker 6 Now, you don't even need to wrap it.

Speaker 21 Give it a try at mintmobile.com/slash switch.

Speaker 11 Upfront payment of $45 for a three-month plan equivalent to $15 per month required. New customer offer for first three months only.
Speed slow after 35 gigabytes if networks busy.

Speaker 11 Taxes and fees extra. See mintmobile.com.

Speaker 8 1:30 p.m.

Speaker 10 He might be coming to the door

Speaker 8 After nearly six hours

Speaker 8 everything the team has worked for comes down to this

Speaker 8 But who is the person who brought out out little Cheyenne Hicks?

Speaker 8 The hostage taker says he's going to send the baby out with a woman. That did not happen.

Speaker 12 It was kind of liking it to getting a fastball when you're expecting a curveball.

Speaker 8 Is he a real hostage or the hostage taker trying to escape?

Speaker 12 One of our thoughts was Jared trying to disguise himself as a hostage.

Speaker 7 My name is Alexander. James Alexander.
I was being home hostage. I talked to him.

Speaker 8 The man identifies himself as James Alexander.

Speaker 7 I want the baby out there.

Speaker 7 Oh, Lord.

Speaker 8 Cheyenne is safe.

Speaker 12 Now that baby can wake up the next day.

Speaker 12 That baby can have a first birthday.

Speaker 10 It's a great relief, and it's a very warm feeling.

Speaker 8 But police believe Cheyenne's father, Jarrett, is still holding two more hostages.

Speaker 7 Jared, it's Wally.

Speaker 7 Come over to the phone, brother. You're a man of your word.

Speaker 10 Jared.

Speaker 8 And they're concerned that he stopped talking to Detective Sergeant Wally Zines.

Speaker 10 Too quiet, Inanna.

Speaker 8 Meanwhile, baby Cheyenne has been put in an ambulance.

Speaker 10 The baby's fine.

Speaker 12 We're going to be taken to hospital for a check.

Speaker 8 Now, James Alexander, the man Jarrett released with the baby, reveals some startling information.

Speaker 17 Is there anybody else in there besides you and the baby?

Speaker 8 That was it.

Speaker 13 He's by himself. He's by himself, you know, though.

Speaker 12 Quite damn, it was just him and the baby.

Speaker 8 So what do you operate with? What do you do?

Speaker 12 We're going to still assume that there are still other hostages inside.

Speaker 8 Then Alexander drops a bombshell.

Speaker 7 Tell me what's happening. He shot himself up in here.

Speaker 7 I seen him. He took when he took him up when they bring the baby out.

Speaker 7 Bullets went off.

Speaker 13 He had like a shotgun, a 2K shotgun.

Speaker 7 The guy said that the perb whacked himself.

Speaker 14 He said, as he was running out with the baby, he goes, are you going to be all right?

Speaker 10 And then he heard the bang. We would have heard something.

Speaker 8 We would have heard it. Lieutenant Jack Cambria is puzzled.
How could they not have heard a shotgun blast?

Speaker 10 Let me just see if I can call his name out.

Speaker 8 What's going through your mind? You don't hear anything.

Speaker 10 Jared, this is Wally.

Speaker 8 You have this little intelligence from the the hostage James Alexander that Jared shot himself.

Speaker 10 I'm hoping to God that he didn't.

Speaker 8 Wally is hoping, for Cheyenne's sake, that her father is okay.

Speaker 10 Jared, this is Wally. Pick up the phone.
I want to make sure that all is well. Hey, you're telling me chicken on here? Jared.

Speaker 7 Jared, this is Wally.

Speaker 12 John, you saw the bullhorn over there?

Speaker 7 Jared.

Speaker 10 Pick up the phone.

Speaker 14 I want to make sure that you're okay, brother.

Speaker 7 I need the canine to come up.

Speaker 8 They call for a police dog trained to locate threats.

Speaker 10 Come on, I want you to come out.

Speaker 10 Or at least let me know that you're okay.

Speaker 10 You have a long life ahead of you. You have a great life ahead of you.

Speaker 7 We'll be sending a canine with an entry came in a front, and everybody else is going to hold off.

Speaker 10 They're making entry now. Dog's in the apartment.

Speaker 14 This is it.

Speaker 10 We're going to know now. Watch.

Speaker 10 Anyone canine, if you can hear me, this is where the cordless phone is.

Speaker 10 ESU, this is a host. Dog is barking.
Hi, puppy. Dog is barking.
Tell them the dog's in the room where the phone is.

Speaker 8 The dogs barking means there's still at least one person inside. We're gonna pull the dog out.

Speaker 7 We're gonna put the team in, all right?

Speaker 7 Take a nice slope.

Speaker 8 But with Wally getting no reply at all, the ESU team moves in cautiously.

Speaker 10 We got one

Speaker 10 perp. Is he alive or dead?

Speaker 7 I looked at Foster's DOA in the living room still searching.

Speaker 7 Hello.

Speaker 8 The standoff is finally over. After six hours, police discover that Jarrett never did have any other hostages.

Speaker 8 After spending the final moments of his troubled life with his four-month-old daughter, Cheyenne, he turned the shotgun on himself.

Speaker 10 My stomach dropped when I heard that he shot himself.

Speaker 8 I feel bad about that guy.

Speaker 12 Yeah, you do. Of course you do.
Absolutely. You're speaking to the guy, and

Speaker 12 you hope to resolve it.

Speaker 12 Wally had just spent some seven hours investing his heart and soul into keeping not only the baby and the other hostages alive, but Jared as well.

Speaker 10 When did he do it? He's right in the living room. He sat on the floor.
Why didn't we get that shot?

Speaker 12 I don't know.

Speaker 10 Maybe he muffled it, he put it under his neck, and he pulled the trigger. Shotguns found between his legs.
Guys, great job as always.

Speaker 7 Thank you.

Speaker 12 Thank you, boys.

Speaker 12 Everybody was congratulating everybody.

Speaker 12 But you can sense the mood.

Speaker 7 Thanks for all the support, right?

Speaker 12 That our hearts weren't really in that.

Speaker 8 Wally Zines was the last person to hear Jarrett's voice and it's echoing in his head.

Speaker 7 I don't have no more time after this, man. I'm not going to be walking out this house.

Speaker 8 This gets to you, doesn't it? It gets anybody.

Speaker 10 We're all human beings.

Speaker 14 We have employed good negotiation tactics. We have some of the best and most well-trained and experienced hostage negotiators in the country.

Speaker 8 Later that day at the hospital, she's gone. Family members learned that Diane's mother, Dorothy, wounded by Jarrett that morning, has died.

Speaker 8 Do you think he was trying to hurt you?

Speaker 5 Yes,

Speaker 18 and he succeeded in doing that too.

Speaker 8 Three days later, Diane buries her mother.

Speaker 8 Earth to earth,

Speaker 14 ashes to ashes, and dust to dust.

Speaker 8 Jack and Wally must deal with their own emotional burdens from that day.

Speaker 12 It had an

Speaker 12 impact on all of us.

Speaker 8 Jack remains stoic.

Speaker 12 I try to stay detached in order to be objective about the job, about the situation.

Speaker 8 While Wally does some soul searching.

Speaker 10 Did I say the right thing? Did I do something wrong?

Speaker 10 We did have a success. We brought out little Cheyenne.

Speaker 8 But the two veterans don't have time to dwell on the incident.

Speaker 12 We have an individual on the train right now who's dropped with explosives. We're not exactly sure what he wants.

Speaker 10 We're going to try to find that out.

Speaker 7 Jack gets busy training the next generation of negotiators call me back in one minute and i'll give you my demand one minute one second one second i understand that

Speaker 12 you seek to make a difference

Speaker 12 and i still had that same desire

Speaker 10 now we'll uh just hang somewhere and wait for the next job to come in for wally

Speaker 8 he has some decisions to make

Speaker 9 It's Friday night.

Speaker 10 The first games begin.

Speaker 8 Wally doesn't want to chase any more shadows in the New York night.

Speaker 10 Nightwatch, Sergeant Central.

Speaker 10 Give me an update on 46 and 8.

Speaker 8 In June, he made the call, deciding to retire. He knew it would be hard.

Speaker 10 I'll always be sad.

Speaker 10 Right off into the sunset, and they'll say, who is that masked man?

Speaker 13 Less than an hour after the hostage standoff ended, dozens of police gathered near the site for an informal informal review, a kind of post-game analysis.

Speaker 13 They talked about what worked and what didn't. Police determined that their mobile command center, the truck, wasn't in the best location at the start.
It could have become a target.

Speaker 13 On the negotiating side, police felt they handle things about as well as could be expected.

Speaker 13 While every police hostage negotiator in New York City is issued a detailed manual on how to negotiate, they also know you can't always go by the book.

Speaker 22 Nava como darte un gustaso por tam poco. Los extra value meals están de regreso.

Speaker 20 Gana por la mañana con el extra value meal, sausage, mac, muffin with egg, hash browns, yun cafe aliente pe queño poros $7.

Speaker 20 Bara, ba ba ba. Preses y participación pueden varía.
Los prees de la promision pueden sermonores que los las comidas.

Speaker 8 If you're the purchasing manager at a manufacturing plant, you know having a trusted partner makes all the difference.

Speaker 17 That's why, hands down, you count on Granger for auto reordering. With on-time restocks, your team will have the cut-resistant gloves they need at the start of their shift.

Speaker 17 And you can end your day knowing they've got safety well in hand. Call 1-800-GRANGER, clickgranger.com, or just stop by.
Granger for the ones who get it done.