10 Years of Acquired (with Michael Lewis)
Why has Acquired — seemingly against all odds — “worked”? It's a puzzling question: episodes are four hours long, they come out infrequently, and they usually don’t have guests or video. Hardly the standard-issue playbook for podcasting success! And yet well over a million smart, curious and exceedingly busy humans share their (your!) valuable time with us every month. Why? This is the exact paradox that has been rolling around in the head of Michael Lewis (yes, that Michael Lewis) since he found the show earlier this year.
So we asked Michael to be our guest "interlocutor" and share what he thinks is going on here, while we share ten lessons we've stolen (graciously) from companies we've studied and brought into Acquired itself. He takes us through the entire Acquired journey: how we started, why we've never hired anyone or raised money, how we pick episodes, what our business model actually is, why we focus on quality and enjoyment over maximizing enterprise value, and ultimately why we’re all — you, him, us — kindred spirits together. Oh, and just for fun, we recorded this episode where another special journey began — the garage where Google was founded.
Thank you for an incredible decade together… here's to the next one!
Sponsors:
Many thanks to our fantastic Fall ‘25 Season partners:
- J.P. Morgan Payments (you can watch our full show with them at AWS re:Invent here!)
- WorkOS
- Sentry
- Shopify
Thank-yous:
- First, to Google for loaning us the garage. The sawhorse table desk, PC and CRT monitor on display in the background were all Google originals courtesy of the Google Founders Collection at the Computer History Museum. So cool!
- Second, to our friends at Shep Films for helping us seriously up our game on production quality this episode!
Our Favorite Michael Lewis Books:
- Home Game
- Moneyball
- Liar’s Poker
- The Blind Side
- The Undoing Project (as referenced by Michael in the beginning, about Daniel Kahneman and Amos Tversky)
Carve Outs:
- Books:
- The Name of the Wind by Patrick Rothfuss
- Science, the Endless Frontier by Vannevar Bush
- Last Man Standing: The Ascent of Jamie Dimon and JPMorgan Chase by Duff McDonald
- The Art of Spending Money by Morgan Housel
- Emperors of Chocolate by Joel Glenn Brenner
- Morris Chang's Autobiography
- Podcasts:
- Video:
- Video Games:
- Products:
- Parenting:
More Acquired:
- Get email updates and vote on future episodes!
- Join the Slack
- Subscribe to ACQ2
- Check out the latest swag in the ACQ Merch Store!
Note: Acquired hosts and guests may hold assets discussed in this episode. This podcast is not investment advice, and is intended for informational and entertainment purposes only. You should do your own research and make your own independent decisions when considering any financial transactions.
Press play and read along
Transcript
Happy 10 years. Happy 10-year anniversary, Ben.
It's crazy, it's been 10 years. I know.
Here we are. Brought you down here to Silicon Valley to record our 10-year anniversary holiday special here.
I wanted a special place. Yeah, what are we doing? You keep like teeing up.
Like, oh, just come down. Oh, we'll just record it here.
And like, clearly, we're not at your house.
I was actually thinking we should try and find the Silicon Valley house, the Early Bachman Aviato.
This is Aviato. Aviato.
Aviato.
No, the reason I brought you down here is I booked us a very special place to record. It's actually right over here.
It's a house.
Is this the Google house? It's the house.
Where they had their first office in the garage? This is Google's first office right here. They gave it to us for the day.
Like we can do our holiday special in it? Come on in.
Welcome to the fall 2025 season finale of Acquired, the podcast about great companies and the stories and playbooks behind them. I'm Ben Gilbert, I'm David Rosenthal, And we are your hosts.
Well, listeners, today we're going to do something very different than our holiday specials of years past.
We've received a bunch of requests over the years to do an Acquired episode on Acquired itself and to unpack why Acquired worked when 99% of podcasts do not.
But it's always felt a little bit strange to me and we've always shied away from analyzing our own company. Yep.
But then this year, we turned 10 years old and thought, well, maybe it's time for something.
At least a sort of pause and reflection, you know, to shout out the Coca-Cola episode
on our journey to this point and why Acquired has worked. And so we thought, well, if we're going to do something, we should bring someone in to do it with us.
And we'd want someone who is great at dissecting the mechanics behind teams or companies, someone who distills complexity into simplicity. Someone who himself knows how to tell a great story.
And there was really only one choice.
Michael Lewis. Author of Moneyball, Liars Poker, The Blind Side, The Undoing Project, going infinite and on and on and on.
And of course, host of his own podcast, Against the Rules.
And Ben, you and I have looked up to Michael forever. So this was really special.
Yes. And then, of course, there's the venue.
We thought it'd be a fitting way to cap off the year of our three-part Google series. to record in the literal garage where that nearly $4 trillion company got started.
Yes, indeed.
Well, listeners, if you want to know every time an episode drops, vote on future episode topics, and get corrections on past episodes, check out our email list at acquired.fm slash email.
And that email list just got a whole lot better with our first overhaul in five years. So you'll now get episode summaries, our big takeaways, and exclusive photos from our research process.
That's acquired.fm slash email. Chat about this episode with us and the whole acquired community in Slack, acquired.fm slash slack.
And if you you want more acquired, check out our interview show ACQ2.
Our last episode was with Andrew Ross Sorkin, founder of the New York Times Dealbook, host of CNBC's Squawkbox, and author of 1929. That's ACQ2 and any podcast player.
And before we dive in, we want to briefly thank our presenting partner, JPMorgan Payments.
Yes, just like how we say every company has a story, every company's story is powered by payments, and JP Morgan Payments is a part of so many of their journeys from seed to IPO and beyond.
So, with that, this show is not investment advice. David and I may have investments in the companies we discuss, and this show is for informational and entertainment purposes only.
With that, on to our conversation with Michael Lewis. Well, Michael, thank you for joining us.
Total pleasure.
We have a little something, since this is our 10-year anniversary that we're celebrating, that we need to do before we start. Okay.
So, you went to Princeton. I went to Princeton.
Yep.
My senior thesis would become impactful for acquired.
I was a French literature major. I wrote my thesis on the history of Dom Perignon
and the marketing history of Dom Phil. Very serious college to do that.
Two very serious college dina. A little different than yours.
They let you do that.
They somehow icon the French department into letting me do this. And what, probably 12, 13 years later, we made our LBMH episode.
And it was a big moment for Acquired.
Moet and Shandon has just released the 2015 vintage film.
2015 is the year we started. So I thought you were going to say that the effect that the Princeton thesis had on Acquired, I didn't think it was as specific as that.
But I feel like when I'm listening to your episodes, I'm listening to someone who's worked for up to a thesis.
It is thesis-like immersion in a subject. Well, I can tell you our episodes are much better than my actual thesis was.
But that is exactly how it feels. But that is the process we go through.
Yeah. And claiming for finals the night before.
There's a lot of like academic feelings that happen as we get close to recording day.
So
it's your show and I don't want to take it over. But
I wanted to start by saying that I didn't discover it until this year. I discovered in July.
I was at Google Camp, which is kind of a good way to discover acquired.
And we should talk about where we are now, too. And we are sitting in the Google garage.
Yes. I mean, I don't know exactly what I'm not sure exactly what happened in the Google garage.
So this was the nice idea. Like, literally,
Susan Wojciski lived here. She had, I think,
just bought the house. And was looking to sublet part of it, like, just make some extra money on other people using the house.
She posted a bulletin notice on the Stanford campus that there was space available here. And so Larry and Sergei's first desks when they got kicked out of Stanford's offices were right there.
Right there?
I actually think this actual DoorDesk sawhorse is the one that they were using because Google pulled it out of storage for us.
So I'm at this camp with a lot of kind of well-known people and a prominent CEO
says to me, you ought to listen. Have you listened to Acquired? And I didn't know what he was talking about.
And I went and listened. I can't remember what I listened to first.
I think it might have been the Morris Chang
episode, but I had about eight different reactions to it, all positive. And I thought, this is kind of amazing, which you all are doing.
So then
from July until now, I've listened to maybe 10 of the episodes, which is a lot of hours of listening to.
The first thing that struck me, could not believe you were getting away with a four-hour podcast.
And I couldn't believe that even after four hours, I was still looking for even more, that
you created the environment with the podcast that I tried to create with the book.
You grabbed the listener, like I try to grab a reader and get them to the state of mind where they'll let you take them anywhere
and teach them about stuff that they don't even know they want to learn about. I think if we're going to, we're doing this as the 10th anniversary sort of celebration.
Please, yeah.
I'm honored, and I feel like kind of like I'm a little out of my depth here because I'm just a new listener and I haven't listened to all of it. I'm hardly the world's authority on
your podcast. And I didn't prepare at all except to listen to it.
Except I did one thing. And that was I went back and listened to your very first post oh wow oh wow
just to compare and be kind please it is shocking how different it is from you where where you started from where you have you probably haven't ended up but where you are now
so i'm gonna start by this 10-year journey
i think i can see some things you've learned oh but i want to know what you think you've learned give me let's do the 10 lessons from the 10 year 10 year journey do you have yours like crystallized Because I don't want to taint you.
No, no, no, no, no. I do have.
It's actually one big thing.
And
if you say it, I'll acknowledge that you sunk my battleship and I have nothing to add.
But
I'm curious what you think. There's no way that first thing you did was ever going to become a hit.
Well, I'm curious if you think. I've always believed something that's always been there from the beginning is the magic between me and Ben.
That's interesting to me.
You all meet at like a Passover Seder. Yes.
And
you end up being colleagues at a VC firm. Yep.
I'll come back to that.
I want to talk a little bit about you as investors, but we'll come back to that and how that's different from being a podcaster.
But at what point do you decide that, oh, there's a kind of odd chemistry here? Well, we really just wanted to spend more time together. It was one of these things where...
You're both straight. Yeah.
Yes. Okay, this is.
We're both married.
It's not a romantic relationship.
We like to say that we each have two spouses. We have our actual romantic spouses that we have families with, and then we have each other.
David and I shared a bank account before my wife and I shared a bank account.
Are either of your spouses threatened by the relationship? No.
Just from a sheer time perspective. Yeah, yeah, I mean, a little bit.
My spouse loves it because she doesn't actually want to spend that much time with me. She likes it.
I used to, all the stuff we do on Acquired, I used to just talk at her, and she wasn't interested. That is true.
And my wife loves it because I get to talk to, you know,
although she gets the rough draft. Like, my wife won't listen to episodes because she's like, I've already heard four versions of the episode.
And unfortunately, I heard like four worse versions.
And because I endure that and give you feedback, the listener actually gets the better version. Right.
So you, so you meet, you meet, and there's a chemistry. Yeah.
Explain that chemistry. Like, what is it that you, when you,
what is it that makes you excited to see each other? David knew all the Apple rumors in real time, just like I did.
You had read all the latest strategy posts. We bonded over Ben Thompson originally.
And I think
you can tell me if this is mutual, but I looked up to you because you were doing a thing that was mysterious to me, which was venture capital.
I was a software engineer and I got hired to work at a venture firm to do some incubation work, but I didn't know anything about like the real job of venture capital.
And here's David, someone who's just a few years older than me, like doing that thing, but kind of in my like peer age group.
And I could, I could like lean over and be like, what are they talking about?
I kind of felt like a fraud in a lot of ways as a venture. Like I repressed this deep down.
But if I'm honest with myself, I think I felt like a fraud as a VC because I'd never,
I went to Princeton. I was a French literature major.
I worked on Wall Street. I worked briefly at the Wall Street Journal, and then I became a venture capitalist.
I had no qualification to.
Have you ever
coded or you ever done anything? I mean, I took some CS classes in college, but like, I'd never built anything. And so I was like,
Ben built all these things. Like you built the this for that website.
You built so many products. You had products that millions of people use.
And I was like, I'm just masquerading here. If you can see Ben and like Ben knew stuff.
It was exciting for you to know about.
Yes. Did you feel that David knew stuff? Absolutely.
What kind of stuff?
Business. Really? It wasn't French literature.
It wasn't. No, no, no.
I only found out years into doing acquired. He was a French lit major.
But that's important that French, that factor. It ended up becoming this kind of broad curiosity about things other than business and technology.
I hear it in your program. I hear it in your podcast.
So what I'm thinking of in my head is Kahneman and Tversky.
I wrote a book called The Undoing Project.
And you could see,
if you could see two people. And then it got me thinking about collaboration.
And I've had exciting collaborations with people.
And the feeling I get is this person is making, is bringing out a better version of me, which is why I asked if your spouses were threatened, because
Kahneman and Tversky's spouses were
threatened is too strong a word, but they were very aware that the relationship that was the most important in their lives was with, not with their spouse, but with...
I got the sense from the Undoing Project that
Kahneman and Tversky's relationship was very intense.
I don't know that I would describe our relationship. It was virtuous and intense.
Yeah, no, it was. It was great.
Yes, it was.
And competitive.
It was not competitive.
Danny Kahneman
was always felt at risk of being dismissed, thought the lesser partner.
There was a status difference between the two of them, right going into it.
Everyone in the world thought Amos was the smartest person they'd ever been. You two didn't have that, ever have any of that.
Not for me.
But you said you felt like a fraud. I think I felt less.
There were a lot of things when we started doing Acquired where we were doing this like business analysis podcast, but I didn't know finance like it was which is more accounting become more you know the keeper of the analysis on acquired yeah and i'm more the keeper of the story it's different though than a difference in status i don't feel that you or i have ever felt like a difference in status and and the number of like fights we've had or or real attention we've had is like two three ever in 10 years i mean it's it's weirdly let's come back to that
and let's get to the lessons what have you learned
we started thinking about what have we learned from the companies we've covered that we've then applied to acquired. All right.
In particular, it's acquired has clearly worked.
Why?
And does that why have something to do with the fact that we study the world's best companies? Like, is there some osmosis that happens from the subject matter bleeding into the property itself?
And so that's our frame.
Okay, let's go with that frame.
Yes.
So the one I was going to start with is the NFL. The product is scarce.
162 baseball games a year. It's called America's Pastime.
You pass a lot of time with it.
But with the NFL, because the product is scarce and then they have very smartly cultivated that and engineered it to be more scarce, more of an event-driven sport, that's made all the difference.
And like, to me, as I look at what like what we do is insane for the podcasting industry. Like it's completely insane.
We release for the last three years, we've released 12 episodes.
And next year we're going to do eight, eight episodes for the whole year. No, as a hobbyist podcaster, what I get told is you have to be on all the time.
Yep.
And I can't do it, and so I'm not going to do it. Podcasting is like your second or third thing that you do, right? And you make more episodes, I think, per year than we do.
That's correct.
But they're just, you know,
it's, except for the scripted ones, which I do throw myself into, it really is. I do no preparation and it is a conversation.
And I don't do, I don't do very much of those.
The scripted ones, I do put time time into.
But it's a different sort of thing than what you're doing. It tends to be a very narrow little story that I'm telling.
You didn't start out, though.
We used to make 26 episodes a year.
And they were 40 minutes long to an hour, 20. And so how do you go from that to realizing, and did you really learn it from the NFL or did you just do it?
And then we were starting to do it and then we covered the NFL and we were like, aha.
This is what we're doing. Most of these things are actually, I think, are confirmation bias.
We get some inkling that we we should continue to go in this direction.
In calling out Hermes, it's because I think quality and scarcity have become an important part of Acquired. And in some ways, we learned that from Hermes, but we covered Hermes last year.
I think we found our way to that probably four-ish years ago, maybe five years ago, where we used to feel like
we were bad at podcasting because we couldn't make very many and because we didn't have a whole production team and we didn't have professional ad salespeople and we didn't have we weren't full-time for a long time yeah and at some point we kind of looked at each other and we were like maybe if we just admit that we we are heavily constrained and then try to just lean into that constraint in the way that Hermes leans into every single birken bag must be handmade by one artisan and we're going to build a business model around that.
And it turns out to be a great business. We sort of thought every episode is going to be entirely handcrafted by us, all the research, all the recording.
We work with this amazing audio engineer, Stephen, who does the literal waveform editing. But we go in and in a transcript highlight a thousand cuts per episode.
It's this made with love product.
And it turned out we could actually build a big platform and a good business out of something heavily constrained. But that's not where you start.
No. No.
No, no. So how do we show you?
So let's just people who don't know, where you start is you're two guys who've met each other
and
got a crush on each other.
You love being with each other, and
you get this idea that, oh, it would be really cool to do a podcast on corporate acquisitions that worked. Yeah.
It worked.
Bad idea.
Well, it is an idea. I refer
you could easily have started the opposite, the corporate acquisitions that didn't, and you would have done much, you'd have much more material.
Which is what most press at the time was, which was let's talk about how crappy this acquisition is. It's interesting to me that your first step right from the start is positive.
It's like what worked. Not what didn't work.
It's what worked. That's because we were VCs and I was trying to build companies.
I mean that the goal was create things that have enough value to get bought and or go public. And when people buy things, it's because they're working.
So let's try to reverse engineer what worked.
Understand why things worked. Right.
So that's a different starting spot from almost all journalism. Yep.
In fact, If most journalists started there, they'd be accused of hagiography of
that. But because of where you're coming from and because you're thinking of this in very practical terms, like why did this work? You do get away with it.
It's just that first episode, you're almost like different people.
But I'm going to hold back on what I think you've learned because I want to see if you get to it. So we've got, what's the third episode that you have learned a lesson from?
I think Berkshire, we learned so many things from. We did this three-part
song. I'll talk about it in Berkshire actually.
God, I have not listened to it, and I am a big investor in Berkshire Hathaway. Good for you.
Congratulations.
Since when? I bought it right
in the middle of the financial crisis
because I thought,
I mean, I had done a take.
I mean, it's not, it's a little, putting it a little strongly, but oddly, I had written a takedown of Warren Buffett on the cover of the New Republic magazine called The Temptation of St. Warren.
You can probably dig it off of the way back. What was the thesis?
The thesis was that he may have started out being who he says he is, but that he's become this very different thing in the marketplace. His money is not like other people's money.
That's true.
And you don't have a couple of things Warren Buffett has. And his money is valued differently.
But secondly, he was willing to do deals that
at the time bothered the hell out of me. And what had happened was...
Like the Goldman deal? It was a Solomon Brothers deal that bothered the hell out of me.
He kept a CEO in place who I thought should not have been. Were you there? I was there.
Yeah, you lived through it. No, I was through it.
So you made me.
It turned me briefly, only briefly, actually, cynical about Warren Buffett. And then I came out of it and fell in love with him all over again.
But I had written this thing and pissed him off entirely. I mean, like,
it would clearly upset him. And then kind of started watching him for longer.
And I thought, you know, I just liked him, just liked him. You couldn't help but like him.
So I started to soften.
And when we get to the financial crisis, I thought, well, his money is going to be so valuable here that what is needed is credit.
And I think it might, if he stays alive long enough it might happen again soon so you existed in berkshire before the legendary deals coming out of the financial crisis yeah and so i bought a chunk of the a shares and i've just sat on them and let me tell you can i tell you warren buffett's story it's not i mean this is a little talk i'm a little bit out of school but uh i've never met him
I know he was really irritated with me. And then I actually looked back at that artist.
It's the only time I've ever looked back at a piece I wrote and I thought, I overdid that.
It went right back to the New Republic and wrote another 5,000 word thing about Warren Buffett in which I basically apologized for the first piece. I bought these shares in 2008.
When I was working on Going Infinite, I was working on the Sam Bankman-Fried book and
I was talking to a publicist completely unrelated to Warren Buffett. And she said, you know, I also represent Warren.
And she said, and I told Warren that I've been talking to you. And he said, he has a question for you.
And I said, what? He says,
is he the Michael Lewis who bought shares back in the financials? Yeah, I swear to God. I swear to God.
So this tells you something about Warren Buff, more about Warren Buff than me.
And he said he bought it like the book value to, you know, that thing, that ratio. He bought it as cheap as it's ever been.
And he says, he says, but he. You made the best choice.
Hold on, hold on.
Then he says, then he says,
so he's the Michael Lewis who
sold some Berkshire Hathaway two years ago and four years ago. And he was like, why did he sell? So he's tracking.
I'm not a huge sharp. I can't imagine you're tracking.
He's selling Vanguard here. No, no, no.
And I said, well, actually, I actually just gave him the charity is what I'd done. I would give the money away.
That's what I'm saying.
And when he heard, she said, he'll be relieved to hear that kind of thing. It's like, so can you imagine? Can you imagine that Warren Buffin is taking the time to watch?
who is coming in and out of the A shares and thinking about it.
I mean, I just thought he has that, he and Munger had that whole thing about don't put your money in an index fund, put your money in a big bundle of stocks, put it in a few stocks and watch those stocks like a hawk.
Like they watch that thing in a way that, like,
I just, in history, has anybody ever done anything? I mean, all these people are, they're maniacs. You don't build something like this if you're not.
That's exactly right.
So, anyway, sorry, I just digressed here, but you did your, what did you learn from your Berkshire Hathaway? There are three episodes of Berkshire Hathaway. Well, as it applies to acquired,
we got really obsessed with the circle of competence that it's okay to have a giant too hard pile. There's a bunch of things that like, I'm not intelligently saying no to.
And this all the time. It'd be like too hard pile.
Every phone call we'd have would be. Wait, what did you say?
See, we're in Charlie had this thing. There was the
yes pile, the no pile, and then the two hard pile. The too hard pile.
I see. Okay.
And it's okay to just like.
The too hard means. It means the technology was a too hard pile.
Yeah, yeah. It was just all, yeah, it was like, there might be something in here, but like, I'm just too hard.
It's basically admitting that like our opportunity cost is so high, like the things that we say yes to are so awesome that it's okay to say too hard to just a giant amount of things. Yep.
And that was really freeing once we started just like, I mean, truly unmoving. So what's an example of something that you, I'm surprised you say this.
What's too hard for you?
The reason that one of the reasons, besides just wanting to meet you, because you've been an inspiration to us forever,
that I wanted to meet you a few months ago was Hollywood.
We've had lots of opportunities to work with Hollywood.
It keeps being to this point they have thus always invariably ended up in the too hard pile. Are you talking about doing episodes about
Hollywood? No, no, no, no, no, no, no, no, no, no, our
story. Creating TV shows, creating documentaries, adapting
these stories into films.
They all sound good until we start digging in. And then we're like, the time it would take us to think through all the implications of of this
uh we should just we should just make another episode
the answer almost always is we should just make another episode that's a really intelligent place to land because what they will do is woo you with their enthusiasm and then take you down a rabbit hole where you will spend years of your life and have nothing to show well this is one of the reasons i want to talk to him like michael's a very smart guy you've been very successful gone down the rabbit hole yeah i mean i bet you love all of you knowing that wasn't it didn't have a whole lot else better to do at the time it's like between books It's a palate cleanser.
You don't have a between books, period. You know that you have to do that.
We need to. Yeah, I don't have that.
I don't have the machine you have. You've got an assembly line going.
And it's a compounding asset. I mean, this is the craziest, craziest thing about podcasting.
And like a giant amount of why this has worked for us is we do a lot of work that looks a lot like the research and the writing of a book.
But when we make our book and we release it to the world, people click subscribe. And so when we release the next one,
those same people go listen. Like, it's almost guaranteed.
We're always growing our base. Podcasting, being an author,
there's loose compounding elements to it, but there's not a like literal
when I got into the business of writing books. I thought there was going to be, I thought about this a little bit.
And I, so you're right. But you've probably done it better than me.
You're one of the few people who probably does have
a brand. I'm going to move around America to the various arenas of ambition: Wall Street, Silicon Valley, Washington, movie business, business, sports, the various things.
And I'll naturally attract the audience that is interested in that arena. Yep.
And then I'll drag them along to the others. And it hasn't really happened that way.
Even for you. Not really.
Not really.
The books have a kind of market, and it's a big market, big-ish market, but it doesn't, I see no evidence that I'm dragging people along with me.
I feel like each book feels like another startup and that I've got to go out and make it happen almost as if I've not written one. Now, that's.
The money ball audience is not necessarily
Fifth Rescue. Exactly.
And the audiences end up just being different. So it's just the way it is.
But that's not true with you. That's not true with Aquired.
So every time, if you were to take time off to go do something in Hollywood, you'd be abandoning this. glorious network.
The opportunity cost is so high of spending a month not making an acquired episode because when we publish an episode of Acquired, the base does come with us.
Not all of it, but like,
you know, we make epic systems about healthcare and all the people who listen to LVMH are now learning how doctor's office IT works. Right.
So podcasts are unique in that it does have that true subscriber base, but unlike anything else where you click subscribe, there's not an algorithmic platform that disintermediates you.
I mean, you think YouTube or Twitter or any of these, when someone clicks follow or subscribe, they're like, it's like signal in the algorithm, but it's not guaranteed.
But like you subscribe in Apple Podcasts or Spotify, and those people are actually subscribed and they're going to get the next episode. Right.
And they learn to trust you. Yeah.
They learn to trust you that if you're interested, they'll be interested. That
in fact, what they're buying into is not the subject, but your interest in the subject. Yes.
And I am terrified of betraying that trust.
Like anytime we make an episode, I think of it as a churn opportunity.
If we put this in the feed, if we don't live up to the expectations that our listeners have, we will burn them and they will lose us forever.
In the why does acquired work framework, there's a strong element of terror of why it works.
We're constantly terrified every time we make an episode. Every minute is a turn opportunity.
Are you letting people down?
All right, listeners, now is a great time to thank our presenting partner, JP Morgan Payments.
And we want to tell you about something pretty cool that we just did with them last week, which was a big live show in Las Vegas together.
Acquired residency in Las Vegas, baby.
No, no, no, no. But what we did do is we took the stage at the beautiful Venetian theater at AWS reInvent.
We did four really just incredible interviews with the CEOs of Netflix, Perplexity, AWS, and JP Morgan Payments. And I will say, Ben, it was extra special in retrospect.
We were talking with Greg Peters, the co-CEO of Netflix, and asking him how Netflix is reshaping Hollywood just a few hours before they announced the Warner Brothers acquisition.
He has a pretty good poker face given that we were in Vegas and all that. Yeah, that he does.
Also, very funny to interview Matt Garmin from AWS at his own event.
And I will say, one of the most interesting conversations was with Max Newkirchen, the global co-head of JP Morgan Payments. We dug into this question that I've always wondered about.
How did the leading global bank also come to own this technology business that does $18 billion a year in annual revenue on its own, separate from the rest of JP Morgan? Yeah, it's wild.
If If JP Morgan Payments were a standalone company, it would very likely be in the Fortune 500, but it's also part of JP Morgan.
Max also told us about JPM Coin, developed by Connexis by JP Morgan, and how it's helped the bank and even Jamie evolve their thinking on how blockchain technology is transforming financial infrastructure.
Overall, it was a great week. We hung out at JPMorgan's booth on the show floor and got to see their developer portal being demoed live in action to customers, too.
Yep.
So if you want to learn more about these innovations in payments and how JP Morgan can help power your business, head on over to jpmorgan.com/slash/acquired.
Are you more terrified than you were two years ago? Yes. So, you're growing.
The terror is growing. The terror is growing.
At some point, it's not going to be a good thing.
It's good to be a little on edge. Yes, yes.
But you don't want to get yourself in a situation where you feel like you have to do the same thing over and over again because eventually it will get old.
We'll come back to it. This is, we're going to get to the bull and the bear case at the end.
But it's, it's, this is so back to your the lesson that you gleaned from Munger and and Buffett, it's okay to have a too hard pile.
And you said, and the too hard pile is like doing things in Hollywood. But when I asked the question, did you ever run across this? Have you run across this?
Have you ever had a subject where you thought, ah, this is just too hard to do? Yeah. Oh, yeah.
What would be an example of that?
We got pretty far down the line on doing an episode on the Fed. Yep.
And walked away from it. Yep.
So you walked away from it. Yeah.
We might come back, but it's been kind of like a little bit of a microphone. There'll be a moment to come back to it.
Yeah, yeah. Yeah.
Yeah.
I'm glad we didn't do it.
Now this should be better news.
Although it's going to violate your rule about doing newsy things. We always try and find things.
Must be, timelessness is like a must. Must.
Everything we do must be timeless. The company we're covering.
Nothing's timeless. So what do you mean by that?
It must be that, like, if you listen to this, an episode that we make five years after we made it, it's... 80% as relevant.
It will still be an important institution in the world. Right.
But like a CNBC article is worth 2% of its original value within a month. Right.
And we want to be worth 80% of our original value five years from now on any given piece of content.
So does that mean you're picking institutions that you think will survive? Yes. Yes.
But okay, so that's like baseline.
So much of your stuff is tech and finance with so much churn. Well, yes.
This didn't used to be true. You didn't get anything pre-2020, 2021.
We had not yet discovered this principle.
But our real bangers are timeless and timely. Doing Google this year was timeless and timely.
Right.
Having that, however you do it, that you're getting to something that I try to get to when I'm picking subjects, but you're doing it in a slightly different way.
What I like, what gets when my socks start to go up and down about a subject, is when I'm really interested in it and nobody else is.
That there isn't, that there aren't people, it's not hot.
And I found with, I think it's true of basically all my books,
maybe a couple exceptions, but a lot of the books, that if I'm at a dinner party and someone asks me, what are you working on? And after about 60 seconds, I can see their eyes glaze over.
Like, why is he interested in that? You know, it's just not registering with them in any way.
And I've learned just to not even talk about it because it kills my interest to watch it kill their interest. But I know why I'm interested and why it's important.
And
I'm not relying on the world telling me it's important.
That's a really good sign. This is a difference between what you do and what we do.
Because I feel like when I think through all your books, they're almost always a story of obscurity that once it becomes a Michael Lewis book, then it becomes a well-known phenomenon. Moneyball.
Like you are discovering these things that kind of nobody's talking about. Whereas when we do something like Trader Joe's, someone says, what are you working on? And we're like, Trader Joe's.
They're like, I love Trader Joe's. Yeah, yeah, yeah, yeah.
Yeah. So that is a difference.
Your subjects are not obscure. Right.
They're the most famous corporations.
Right. People love it, but they don't really understand.
There's a secret in plain sight. A secret in hiding in plain sight.
Like people didn't understand Trader Joe's or people didn't understand Google, we thought, when we there's three things that make a great acquired episode.
One, there's a compelling hero protagonist that takes a hero's journey where we're going from obscurity to ubiquity.
How it starts is this thing that nobody cares about, and then it becomes the most important thing in the world.
Two is there's a secret hiding in plain sight. Like Costco.
I think when the ordinary consumer sees Costco, they're like, oh, I love Costco.
But when someone who's listened to the acquired episode on Costco thinks about Costco, they see like all the gears turning of the machine.
Like we, there has to be some way that we can expose something. And then our third criteria is it has to be important in the world.
And I think that's something we picked up later.
I mean, we used to do these like little $10 million acquisitions.
And now when we're going to go spend two months of our life researching and making that like the acquired episode, it has to be something worthy of the acquired stage.
When did that happen? So I'm a little unclear.
Again, getting back to this first episode you did and where you are now and the difference between them, what sort of compelled you or propelled you into the current form of acquired?
The decision to make it a business and the decision to actually live off of
what you earned from your podcast. So it had to work commercially.
So then you started to make these adjustments. Is that how it works? Yes and no.
You're on the right track. I like the Berkshire.
I thought you were going to say partnership as a lesson from it. So we did a series on Sequoia Capital, the venture firm.
Yep. I went full-time on Acquired in 2020, five years in.
Ben didn't go full-time until January 24, right? Correct. End of 23, beginning at 24.
When I went. You remained equal partners.
Yes. Oh, it wasn't a business when we started.
It was just like, I mean, we didn't make money until our third year. But those three years while you're full-time and you were part-time, it was an equal.
Yes. David was,
never once raised the issue. I'm depending on this for my livelihood and it's my only thing.
So I should own more or get a greater share. That never once came up.
That's great.
It never crossed my mind.
There we go. That's an important point.
I guess I'm glossing over it because it wouldn't even like, it didn't even cross my mind now. Like It's always been, acquired has always been the two of us.
Right. Okay.
It would be profane for it to be anything. It would actually break it if we ever started trying to figure out like little carve-outs or pieces of the pie for, well, I did this, therefore I should get.
It's true collaboration. You don't recognize there's no boundary to where you start and you start.
This is where I'm going with the start. It's funny you bring up Sequoia because it's actually benchmarky in that way.
Well, it's the quote. It's Leonie's quote.
Okay. So
end of 22,
FTX happens.
Interest rates go up.
Podcast advertising market
falls off a cliff. Our revenue dropped 40%.
So we went from this wasn't a business. I went full-time.
We made it a business. It worked amazingly well.
From 20 to 22. From 20 to 21 into 22.
Right.
And then our revenue dropped 40%
overnight.
And that was the moment when we changed everything. And
so how many episodes are you making in 2021? A lot. Oh, I see.
Okay. And is it, but it's no longer just corporate acquisitions.
We started broadening with the Tesla episode in like 2019, maybe 18.
And why did you broaden? It was David's idea and he said, I have this thesis that the audience doesn't listen to us because they want to hear if a tech acquisition worked or not.
They want to hear the story and strategy of the most important technology companies. There you go.
So you actually,
you were, you kind of foul hooked
your audience. Yes.
They were listening. What's a foul hook? When you go fishing and the fish, you catch the fish by the belly rather than the mouth.
The hook gets in there some weird way. Yes.
You didn't actually catch the fish in an honest way. Yes.
Yeah. But yeah, we would get all these emails.
Every time we'd meet people and they'd talk about the show, like, I love the story. Like, you guys are just gifted storytellers.
That's what we'd hear over and over and over again.
And like, eventually we're like, well, we should believe that. So can can I, I'm going to, at that moment, I'm going to interject what I noticed.
Because
that in that first episode,
you were so unsure of yourselves.
You were so choked, both of you. And you have a background in theater.
You were a kid.
I love to. So you did not come across as people who had been on stage.
It was kind of an affectless performance.
There was a flatness to it.
You were afraid to,
whether you knew it or not, exhibit a lot of emotion. You didn't realize that one of your secret sauces is emotion.
It's the way you respond to each other when you're presenting material is teaching the audience, is helping the audience understand how they should feel about it.
That you're giving them sometimes very dry facts, like, I don't know, are their revenues doubled every year for 100 years straight? And the audience may not know that that's a good question.
That's something that you're saying, but that's an incredible thing. Right.
And the way you respond, even sophisticated listeners are helped. Oh, pay attention now.
That's an important thing.
I should get excited about that. We used to share our research, such that we were doing research in the early days.
I think we only had a single Google Doc that we worked with. We were just dumping everything into the same shared document.
So by the time we would actually go to record the episode,
there's no surprise. There's no disagreement.
We can't pretend to be surprised. We can't pretend to be.
Yeah. Or you would be pretending to be surprised.
Neither are the benefit actors.
I don't, when did we
go?
This is really important. So you added an improvisational component.
Yes. There's another way of putting that.
You're added risk.
You're taking risks when you don't know what's going to happen when you come on. 100% agree.
Every episode now going into recording day feels like a high wire act because we haven't fully scripted it out. I'm like, I think this is going to come together.
But we had to add this thing called a production meeting about six months ago.
One week before recording, we are required to get together and share, agree on an episode structure, but not sharing the details because we got so into this like improvisation thing that some of our episodes would sort of end and you're like, that had no flow to it.
Like you guys had
different ideas. You're not taking a risk if it doesn't work sometimes.
Yeah. Right.
But it's the difference between I mean, do you know how your heart sinks when someone gets up at a podium with a script, with a
speech and they're going to read their speech?
The audience is waiting for you to get through this thing because they know nothing is going to happen. Like whatever's on that page, that's what's going to happen.
Pre-announcing the score to the Super Bowl. Yeah, it's exactly right.
And that if you get up and you just start talking, the audience also knows, oh my God, this could be a disaster.
They don't know where it's going. Just having just some of that has a huge effect on the way the audience responds to the performance.
And so
that is not in the beginning.
Do you remember when we started doing that?
Well, I think in the first 10 episodes, first five episodes, we got feedback saying you guys need to disagree more.
But I don't think we quite realized that we should reveal surprises for each other until five years ago, four years ago. But at some point, we made it
an unwritten rule of like, we have separate documents we prepare separately. We try to do like separate research calls.
That was five years ago, you say? So the BSO. So we start with the corporate acquisitions in 2015.
Yeah. And you two knowing everything that you're going to say when you get on, basically.
And it's short and it's 40 minutes. Yeah.
So and we're not confident. What you're hearing, too, is like, I'm supposed to be doing financial analysis as someone who's never been taught how to read a financial statement.
Right.
And so you're also hearing a little bit of like. Imposter syndrome.
I'm trying, I can't get overenthusiastic because I'm afraid David's going to catch me and be like, you don't know what you're talking about. Okay.
So plus so there's an uncertainty about your own abilities. All right.
So
first thing that happens is you move off the corporate acquisitions. We went from acquisitions to IPOs,
which was unbelievable timing in 2017, 18 when Uber, Pinterest, Slack,
eight IPOs in a row of tech companies that everyone had been following.
And then it went really for two years and kind of culminated at the end of 2020 with DoorDash and Airbnb, which we recorded and released one day apart because we wanted to be able to do that today.
On IPO day.
Once again, you're constraining yourself unnecessarily. Yeah, exactly.
Eventually you get to, we're just going to do stories, big success stories, basically. So it was acquisitions, IPOs,
then it was broad histories and strategies of tech companies, and then broad histories and strategies of companies, period. Tech companies, yeah.
And people. And people.
What Terra Swift and Trump.
Yeah, we frame them as companies. In a funny way, you're still constraining yourself.
You feel like you need this frame. Yeah.
And you actually, you're not really living in a frame anymore.
Yeah, but constraints are good. Like format, forcing yourself to be able to do that.
Sure, but you should, but at some point you're going to wake up and say, you know, we should be doing more biography. We should be doing more people.
And if that person is not, you know, is not naturally a huge corporation. You may still,
I have a feeling there's more,
there's an evolution to come, that you're not just saying you haven't reached like the end point of this. So at what point do you start to feel confident? Like we know what we're doing.
Well, when the crash, you know, crash, when
the reset happened in 2022, 2023. So pretty recently.
Crypto bubble, tech stocks plummet, podcast advertising. Advertising budgets kind of dry up end of 2022.
Ben and I looked at each other and it was like, it wasn't even like really a conversation. We just knew what we had to do.
We watched a lot of other people. go for
easy, secure money now. Try and keep the music playing.
Right. And we were just like, party's over.
We need to get to work. We need to focus on only
what is enduring and like make great, great, great work and stop doing everything else. Like up until that point,
we used to do these things called specials. We would just do, you know, not totally random, but essentially random kind of interviews and
undifferentiated topics. And we said, you know, we need to start making stuff that is only N of one, only we can do, will only be great.
We need to stop doing everything else.
And we did it on the commercial side, too. We said, let's go cut deals with our favorite partners.
Get rid of most of our sponsors and try to just figure out when we come out the other side of this that we have like the best companies to work with commercially as well as the most durable stories and brands associated with us because of the editorial side of the house.
The JP Morgans of the World. Did they join before you proved that this new way of doing this? No, we did a year.
2023 was the first year and what were the episodes what were those episodes that was lvmh that was the nfl okay uh that was
inertia that was
that was the beginning of what we really
episodes yeah yeah and i think that's when we started to build the confidence of like oh we can do something that isn't it interesting that you grabbed this kind of commercial attention only after you went really long yes and so then jp morgan came in in the january 24.
so we had in the year of kind of building this out. You're right.
It was only after we had sort of leaned into Acquired as a brand about durability, about compounding over decades and, you know, centuries.
And I don't think I appreciated that as a person in the early days of Acquired, and it certainly wasn't what the show was about. Yeah.
Anyway, so I got us a little off track.
Your lesson number three was Berkshire Hathaway and don't be afraid to have a too hard pile. Which pick another.
Okay, well, then I was new
My frame for all this story was Sequoia. So this story is very different than Sequoia.
But
we interviewed Doug Leone,
who was one of the, I guess, two stewards ago of Sequoia.
And he told us that after the dot-com crash for the Sequoia fund that was the dot-com bubble fund, every other venture firm out there after the bubble popped were taking mulligan funds.
They went to their LPs and they said,
you know, there's nothing we can do on this one. We're going to be more disciplined next time.
We said, absolutely not. We will never lose money for our investors, ever.
We will do everything
we can possibly do to make this fund in the black. And he said the best, I think the best line anyone's ever said on Acquired.
He said, we looked at each other and you could burn cigarettes on our arms and we wouldn't flinch.
And they spent the next like five years. They didn't raise another fund.
They just like went to work with the portfolio. And like, I think they stopped taking fees for a while.
They stopped taking it.
They were taking fees. Yeah.
And
got it back and it ended up being a positive returning fund. This is how you get a reputation.
Exactly. And that was that moment for us.
Easy. And easy to lose one, too.
And so, I mean,
they were really sensitive to reputation. Yeah.
We had studied enough businesses by that point where we saw what led to durability. And I think we already were awake to the idea that all that matters is the late years of compounding.
Like in any given year, you look at a Mag 7 company and their profits from the last year are greater than the first 20 years combined or whatever.
And I think realizing that being around and being respected on the other side of this, you know, economic chasm is like the key to everything.
Who cares about making money this year? It's about five, 10, 20 years from now. And we have to like have the brand that people want to be a part of then.
Right.
But it does, but you don't know that you are a mag seven
podcast it's kind of ridiculous to compare
when you do when you make this decision you don't know that there's going to be great riches 10 years out or five years out or three years out yeah but really like i think we were just we both so believe it was like the burn cigarettes on our arm like i think we just both so believed that that was the right thing to do something has happened yeah so something had happened up before that and you had figured out how to do this you'd figured out how to study a business in a way that was really interesting.
The first episode's not that interesting.
There's just not that much I didn't know, hadn't thought of.
You know, whatever.
I never tell a story. And it's 30 minutes or whatever it is.
Now, in that first episode, I think there are more ads than there are
YouTube speaking.
And now we pride ourselves on having the lowest
industry. So let's just pause here before we get to number four.
How do you study a business? Like, what have you learned about how to study a business that's different from when you started out?
Explain to the audience what you do to prepare, to tell you about what you do to learn about a business. Great.
He'll read everything ever about them. So
you do what I do. Yeah.
Whatever's out there. Right.
Right. So you do AI.
That's just the AI part of it.
Who started with canonical? Who's done great canonical work in the past? And then what ideas do you have from reading the previous canonical work? And
you then say, I wonder if I can find this old YouTube video. And then those YouTube videos mention something else.
And the spider web always starts with the pre-existing canonical.
At what point do you pick up the phone and start calling people who maybe have information that isn't on the World Wide Web? Zero ever until about 2023.
And now that is the most important way that we can do it. So that should be a problem.
That's probably about 50%.
For me, at least, about 50% of the way through the like, start to get your arms around, then start calling. Right.
You don't call uninformed. No.
You call knowing as much as there is to know.
and then you start picking the brains of people who might know more and have not said.
There's like the obvious people to talk to. Like, you know, for Google, we talk to, you know, Sundar or Demis are like, you know, like obvious.
Then there's like the less, slightly less.
You just say that so casually. Who gets to pick up the phone? Well, talking effect.
Talk to the CEO of Google about Google. I mean, nobody.
We're in a scale economy business. Nobody.
We're in a compounding business. Right.
So the fact that you, when do you first realize that you can pick up the phone
and call Tim?
You're on this first name basis with all these people. When does that start?
I think it was our Microsoft series when we talked to Steve, to Bomb. Steve, yeah.
Here we go. Steve.
Past acquired guests. The past acquired guests, Steve.
I love name-dropping in your world. It's so different from name-dropping in like Hollywood.
None of your names mean anything in Hollywood.
But they mean everything here.
And the arenas are so funny because these people aren't, aren't, most of them aren't famous and they're 1,000 to 10,000 times wealthier than
these Hollywood stars. It's this different yardstick.
Well, what's funny with Microsoft, so we had some access, because Ben used to work at Microsoft before. He's got a zero access.
Well, no, no, but you knew some people.
Here's, in my mind, what sort of happened with this as I'm trying to think about how to answer Michael's question.
Because we had started in Seattle and you still live in Seattle and you had worked at Microsoft, when we started our Microsoft journey, we knew some people. Yeah.
That's true.
We were like, well, let's see if we can talk to Steve. And so then we talked to Steve and we got his, you know, perspective on things.
And it completely changed. Is that a cold email?
I think it was. Is that the first time you do that? First time we reached that high.
Okay. Yeah.
And you know what? This is where reputation matters. Steve didn't get back to us for a day.
And then we heard back and he said, I don't listen to podcasts. I haven't listened to your podcast.
I talked to some people. But I talked to some people that I trust and they say, you're great.
So let's hop on a call. And we wouldn't have gotten the response back if.
And he gave us probably three hours, four hours in research for. He did.
Yeah. Yeah.
And you learned a lot. Yeah.
This is before we even interviewed him. That was later.
Right. But just in research.
I see. And we learned a lot.
Did you all have a moment where you thought, oh my God, let's keep doing that.
That works. Yes.
Well, yeah. So then we were like, that works great.
It kind of worked with Jensen too.
So originally, when we had the idea in 2021 to do Nvidia, we thought we were like an interview show then.
We thought the interviews would be better than our core storytelling episodes because we hadn't discovered that the Ben and David storytelling is our end of one product.
It is the thing that we uniquely can do that no one else can do.
And we thought getting these big gets would be the key to success, which is funny because usually they underperform our standard format.
And so in 2021, we emailed NVIDIA through the warmest connection we could find and said, can we interview? We're planning to come to the company. Can we interview Jetson?
And they said, they gave us a nice party linebacker. He's very busy.
And then in 2022, we did our NVIDIA part one. We did our standard research process.
And I think we did our part two.
We did part two. And then we got a note from Nvidia saying, Jensen has listened and wants to know who your inside sources are because it's the most correct telling of Nvidia's story ever.
And we were like, oh, this was all just public information.
And if you're good at spidering the internet and just like digesting it and thinking about why he would have said something at this point in time to this audience in these various random university talks and stuff, you can kind of piece together the story.
And so that's
still flying by radar a bit. Yeah, we were totally flying by radar.
Yeah, yeah. But that landed us.
They were like, that started the relationship. And eventually,
who wants to meet you? And then. Do you want to do an interview and follow up on your episodes?
But you did an interview episode with him, but it doesn't do as well as your own NVIDIA episode. That one may have been like at some particular peak of NVIDIA buzziness.
So it was probably our then-largest episode. Well, here's what happens with interviews.
It makes it
small. They spike faster.
Yeah. And then they go.
And those listeners don't retain. Yeah.
Whereas if you look at our
Costco episode, which is now two and a half years old, or
LVMH or Mez, Rolex, like they just, they just keep going. They just keep going.
I mean, I'm sure your books are like this.
They just keep going. Yeah.
Every time I bring out a new book, it has the same effect on the old books that a new podcast has on old podcasts. Yeah, it sells all the backlists.
So yes. All right.
So I was asking you how you studied a business. You told me you read everything there is.
So, and you must find when you go and read everything there is,
you're very polite and you're very generous about citing your sources and all that. But you must find.
My wife is an academic. My wife has a PhD.
She was trained as an academic and she was like, you guys got to cite your sources. Like, what are you doing?
Oh, well, yeah, but it's also, but you, are you ever surprised by the weakness of the source material? Yeah. Yes.
In fact, literally today.
We are no longer surprised.
But we got an email from a company that we recently covered saying you said a factually incorrect story in the episode, and we know the book that you got it from because it was factually incorrect in that book.
We told the author that it was factually incorrect and it went out anyway. Right.
And now you're repeating the incorrect story. And, you know, we have now an errata section where we
publish to our emails. And I bet you're mainly correcting other people's errors that you just repeated.
I mean, sometimes there are. Sometimes there ares.
Yeah. Sometimes we make a financial calculation error or something like that.
Right. So we read all source material.
Yeah.
And then we start to make phone calls in 2023. And now the phone calls
have become extremely important. And you're making
25 of them. Google was 40, probably.
40 across yesterday. And do you find that when you're reaching out by phone to all these people that they always want to talk to you? Or no.
Sometimes.
Yeah.
But usually when you approach it with a spirit of i'm just trying to understand its own background yes we are going to tell a narrative here our biggest question to you is what is most misunderstood and what incorrect stories are out there where we can set the record straight right and you get lots of great information after that it's a very good way to go about it yeah it's every time i do the same thing When I'm researching something, I don't know what the story is for a longest time.
And I'm holding everything very loosely. And almost all the relationships I have with people I'm interviewing is, hey, this is all on background.
I just want to try to understand this.
Can I hop on a call with you? And they're usually pretty open to it. And like, I just want to be educated kind of thing.
And it's a great way to say, like, what's the stupid thing people say?
Because everybody has an opinion. But it's not a trick.
Like, this isn't, here's one cool trick to get people to talk to you.
I think you mean it earnestly and we mean it earnestly of like, I want to make something that's good.
Everybody has different beliefs about the truth, but I want to make the story that most correctly approximates the average truth that exists from all these different truthy sources. Yeah.
Yeah.
Yeah, I don't want to think of it quite that way.
But I do think it's like, I want to give you something that's good and pure and true and is like the thing that will, once it's said, there's nothing else to say. It's like done.
Yeah.
I got to imagine for your subjects, and I think a big part of us too is like, there's the... truthy aspect, which is very, very important, but there's also the like, this is going to be great.
Like, this is going to be really fun. This is going to be entertaining to read, and people are going to consume it.
That's, I think, a huge motivation for our sources.
Have you, so when you're working on one of these episodes,
are you aware of how much fun you're having learning? And do you ever, have you ever ever shut something down just because, oh, this isn't that much fun? The Fed? That's kind of why we killed the Fed.
We've definitely killed other participants. If you can find fun in the Fed, man,
you are doing,
you can find fun in the future. You were doing, yeah.
We can generate all that enthusiasm for each other's insights about the Fed.
We killed killed bell labs because we couldn't find a through line there were so many different stories and so many different characters i know we might come back to it bell labs i that would that's one that if i saw it i said yes i want to listen
it feels like a michael lewis book there you could kind of do it as the history of the transistor but then you miss all these other things like radar and um yeah there's so much stuff that came out of bells did you do xerox park no no no but that's a good yeah it's another one right yeah i guess google still has this spirit where they're doing lots of stuff that maybe you can't identify instantly.
Quantum computing. Yeah, the payoff that's right around the corner.
This kind of like, let's just fiddle around, see what we find stuff.
I mean, the corporate America, I think, just generally does less of that than it used to do a long time ago.
But the big technology. Am I wrong?
No, I'm trying to think. That's an interesting.
So
I'm stealing this idea from our friend Hamilton Helmer, but he brought up this idea in conversation with us that
there is a positive benefit to monopolies because they create the cash flows that fund these sorts of boondoggle basic research. And
a lot of the most important technologies that move society forward
come out of these. You need fat.
Yes. And like, boy, does Google have that.
Right. I mean, you just, their last quarter was their first $100 billion quarter ever.
Right. Astonishing.
I know.
And that's how they fund, you know, know, the next Jebile.
Right. Brian Waymo.
So actually, you just bring up your friend Hamilton Hilmer, who I'd never heard of until I listened to your podcast and you do that thing at the seven powers. Seven powers, yeah.
Let's just briefly, since we're here, how you study a business. That has been a useful analytical framework for you.
Yeah. Whatever these seven powers are, and I'll never remember any of them.
That's why we say them every time. Network effects and all that stuff.
Yeah, yeah.
What is about Hamilton?
Like, where did you find him? And why is you making him so famous? There's a lot of good frameworks out there for analyzing business strategy. And this one just clicked.
I just read it and I was like, that is actually the complete list. When did you read it?
You found the book. I think it was 2020.
It was that list. I read the list.
And it was all gobbledygook to me.
I mean, the words did not mean things. But if you already know what they mean.
If I asked you in plain English, can you brainstorm all the ways in which a
industry-leading company gets away with being more profitable than their competitor and gets to keep being more profitable?
That's the list you would come up with. You might find a more...
Creates the most.
Yes. Yeah.
Right.
Right.
So why did you decide you even needed that framework?
We
have always end with the durability. Yeah.
If you're trying to study why is a business durable,
the cause is the power. We'd always been searching for a way to land the plane on the episodes.
Like Like, we tell this story, and we finish the story, but that's not satisfying. Like,
what's the takeaway? Yeah, and so we've had all various permutations of analysis at the end. Buy or sell or hold.
Right. Yeah, yeah.
You know, we did bull and bear and grading and blah, blah, blah.
Once we shifted to, like, hey, we're studying these great companies, these durable businesses, power felt like a really good part of that. Like, so what? Right.
Why?
For me, a critical, critical part part of process, it goes back to writing a senior thesis at Princeton.
Everything needs to pass through multiple cycles of source material through my brain, through my fingers, onto a keyboard, and recycle back through about three times. Yep.
And so like, I don't use AI note-taking. I do write physical notes in hard copy books.
Like, if I'm not doing that,
I feel like it's not going to work. Yeah.
What do you do? So I have exactly the same issue. And I discovered I wanted to be a writer writing my senior thesis and no ambition to do it before then.
And then all of a sudden I thought, oh my God, I love this. And what I love was just that,
was the constant recycling of the thought. And
so what I do,
the process, I don't want to get too far away from your podcast. But
so this is a filter. Like if I'm talking to you, It takes effort to put it down on the page.
I don't record anything that I've filtered it. It's interesting enough to me that it belongs on the page.
Then I go home and I write the notes up quickly
and that's another filter. If what's on the page interests me enough to put it in
a Word document, then I've got it's filtered again.
And I keep those notes while I'm working on a book and the file will be 500 pages long by the time, maybe longer by the time. And it's just stuff.
And then I start thinking about, How do you frame this story? What is this story?
But that's months usually down the road. Like, and there are times when I get into something and I am months into it and I realize, oh, there's nothing here.
With Sam Bankman-Fried, I was a year into it, and I did not know what I was going to do with it until it blew up. And then I thought, oh my God,
I have a story.
You would have been sitting there for a year watching. I get awesome.
Do you think you would have not published the book if it hadn't? Oh, no. I wouldn't have.
Wow. You would have killed the book.
Well, I might have found a way to do it. I might have found a way to do it, but I hadn't found a way to do it.
And it was always the same conversation with my editor.
It was, I just don't know where this is going. I don't know what the end is.
When I don't know what the end is, I don't know what the beginning is. And it's that simple.
And it wasn't that, oh, I smelled fraud or anything like that. It was just, it didn't have shape to it.
It was just, it was picaresque experience after picaresque experience.
It was like Don Quixote, but the first chapter over and over and over and over. And so there was material there, which is why I kept coming back.
It was fun. There were endless scenes.
There were, you know, but it was just like, I don't know. Yeah, but scenes don't make a
scenes don't make a play.
They're necessary but insufficient. Yeah.
So, but the bigger point, I hate to, I don't want to be talking about me. We're going to be talking about you.
But this process, you are doing,
I smell this from your work.
You're doing something that rhymes with what I do. You are gathering before you make judgments.
You're open to learning things. You're trying to be the world's best student.
You want people to want to teach you.
And then if people want to teach you, they will teach you. And then you could take what you learn and you could present it in the way, the best way you can present it.
I basically take a note in two scenarios. One is,
oh, I just figured out how that works. And that is so cool.
Like when I learned how I'm a campaign, you're the master of the, like, this is such a cool thing. It was like,
you got excited. This is in some ways irrelevant to the business success of Rolex, but
it will make my year to explain on air how a mechanical watch works and how an escapement
is a thing. And
my excitement around that. It's the greatest moments.
It is.
Or the Costco ballet or like, yeah. Yeah.
So there's the, I just figured out how something worked. And then there's the, I just made a connection.
And I, it's, um, like, I'll be on a run.
I'll be listening to an audio book. It'll be the third audiobook that I've listened to about about a certain subject.
And I'll hear something and think, oh,
that's why. And I'll stop and I'll write my little Apple note.
This timestamp in this book, you know, just realized why. I can't give you an example right now, this happened.
And then later I go and I look it up in the Kindle book and I figure out like how I want to explain the connection that I just learned on air.
But it has to come from the, I have to like remember and bottle up my excitement of learning it in that moment to share that enthusiasm with the the listener. Yeah.
Yep. That's that's all very familiar to me.
All right, listeners, now is a great time to tell you about a great friend of the show, WarcOS.
And since we recorded this episode in the garage where Google started, we thought this would be a fitting moment to talk about when a startup exits their proverbial garage phase and starts to become a real business.
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Today, though, it's more likely an SF apartment or a coffee shop or a hacker house.
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As we've been saying all season, this is even more important in the AI era. AI products need deep access to sensitive data to be impactful.
So these security features are just the price of admission for enterprises. You really don't want to be late to this.
We talked on our Google series about even with how successful they are today, by initially ignoring the enterprise, Google left the door open to competitors for a while.
Google Docs and their original G Suite were so good.
I mean, amazing productivity apps on the web, but they lacked enterprise features for years, leaving the door open for Microsoft to catch up and respond with Office 365. Yeah, it's funny.
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And just tell them that Ben and David sent you.
So give me a fourth example of a lesson learned from an episode.
This we learned. I feel like I learned from Ben Thompson, which is...
Tell the audience who Ben Thompson is. Ben Thompson is the author of Stratecry.
Proprietor of Stratecry.
Founder of Stratecry.
We did an episode on him with him a few years ago. But his writing is sort of the thing that we bonded over when we met.
He's a great strategy technology writer.
A, the internet niches are way bigger than you think they are. So if you think you're writing about a niche topic,
the internet being a global community of four-ish billion people means that any little niche, there might be six people in your geography that care about it in your local town, but there's millions of people online.
Right. And the internet is your way to reach them.
So no matter how niche you are, it's actually way, way bigger. And the corollary to that is in the media business, in podcasting,
you can grow your audience and thus your revenue and thus your importance in the world. All outputs can scale completely independently of your inputs.
David and I effectively do the same thing that we did not 10 years ago, but two years ago to make an episode.
But the audience has grown so much that like every output from the business is dramatically different, even though all the inputs are the same.
And so we really like took to heart the niche of smart people who care about how these businesses work and why the world is arranged in this way is large.
And we don't have to scale our operation to reach reach them. We just have to keep making the highest quality stuff and giving people reason to share it.
What is your operation?
I mean, we're in here with
a large group, a large man,
and next guys. This is a bigger operation, but this isn't your normal operation.
What is your operation?
I have a basement studio. You know, it's an office that we happen to have some lights and a camera in.
I built a studio in my backyard. So that's the YouTube.
You mentioned that you send your stuff to an editor without naming the editor. His name's Stephen.
Stephen is.
I'm not sure he'd want us to share on error. So Stephen.
So the mysterious Stephen. He's an independent contractor.
We're his only client. And he works only for you.
Yes. And he's the best.
He's the best. So he's clearly
maniacal about
creating
the best audio. products.
And video when we do it. But we, yeah, no, we, there's no assistance.
No,
we do everything. You don't sell.
You don't have ad sales. No.
We do all all the sales. We love doing the
business. We do ourselves.
You're doing that right.
We love doing the business equally as much as we love making the business. And I love the alignment.
The business and the content are equally important and they're like married. Yeah, it's funny.
You're pretty good.
We're always tempted to just talk about the business because we love the business as much as the show, but we never talk about the business.
So let's just stop here for a moment because I want to talk about this.
First, before we move on from Stephen, so Stephen is in this rare position of basically being the only person who helps you create this thing. Yeah.
How different is the... We hired a wonderful production crew because we wanted to have a great video for
today. Right.
So how different is what you give, what comes out of Stephen from what you give him? Eight, nine hours of raw audio with
dozens of retakes, sometimes hundreds of retakes. We produce each other as we go.
Hundreds of retakes? Yeah. Yeah.
David will say a paragraph and I'll be like, wait, wait, I want to do that in an acquired tone. Wow, that's amazing.
hundreds of retakes you do hundred that's incredible I would have guessed like if you just asked me five hundred you sound you sound like a millennial
I just want to be appropriately amazed the number of hundreds you can't do hundreds of literalies that we cut
literally all the time literally
totally but the retakes though are a different thing the retakes are
we didn't say that clearly enough we didn't land the point I made a point where I wasn't paying enough attention to what David was saying because I was like looking over at my notes And then I make the same point and he's like, oh, I think you missed it.
I just said that. Can you just say the last
thing as well? Just give me an aha. And then we'll move on.
Or I explain something in twice the amount of time and David's like getting bored. And he's like, that was a real monologue.
I think we got to keep the story moving. And I'm like, I agree.
When I wrote it in my notes, I was really excited about it. But now that we're in the moment, I can feel that it's slowing down the energy.
So let me take two minutes.
Let me retype some stuff, and let me figure out if there's a condensed way to say that so that it can flow seamlessly in the energy of the story. Right.
But that is all in the eight, nine hours.
So he's cutting it in half. Yeah.
Yeah. And when he comes, when it comes back to you from him.
So he turns eight, nine hours of that into an intelligible into like five-ish. I think it's a good thing.
I think it's probably appropriate to call it like release candidate one, to use like a software analogy.
And then we make five to eight hundred additional cuts to cut another hour off of it. And that stuff works.
Are you doing it on the page? Are you doing it back on the page?
We use a tool called Descript,
which we sort of use it not. But you're not listening to it, you're reading it.
We are listening to it and we are watching. Yeah, yeah, watching that.
And how long does that take? Days. Three days.
Three days to edit. Yeah.
We usually do two cycles of that. And then do you send it back to him after you've done that? Yeah.
And then we do it again. And you do it again.
I listened at 1x and you have to like feel where you get bored or feel where where you're just like, I don't care. Like you have to get so sick of the material where you're just like cutting the bone.
You're the hero of this. I can't bring myself to do it.
I listen on two and a half X. Just, it's, it's, you're the hero for you don't actually listen to it at normal speed?
Ah, it's so
like Ben really jumps on the grenade for this. Almost always.
You can cut the beginning. of almost everything you that there's always throat clear or beginning always
yeah wind up you don't need it you just go right to it yeah yeah and uh and then once i start to feel like it taught i just love it i love it i love it i like i like making the hardest thing is getting the stuff out in the first place yeah and then on it's once it's out on the page then you could start ah each time it gets better i find there's no despair associated with it and there's stuff in the original draft that is a remnant of the point you thought you were going to make and by the time you get to the end you're like that's actually not the the important thing here.
I no longer need that whole setup or that.
Or it's in there in all kinds of other ways yes yeah but it's important that you had the idea but it's buried in the in the story some which way yeah david will often highlight something and go at ben okay to cut belaboring so the minute you're there you know it's got to be cut yeah yeah mostly right yeah our default is always cut always cut yeah yeah and so you get five hours down to whatever it is three and a half four we we three and a half is the sweet how do we know when you're done
we run out of time yeah so deadline so that's deadline so it isn't like you're done. You're operating on time.
You're never really done. I would love one more edit.
We'd always, there's always more.
Yeah. Yeah, yeah.
We have both the gift and the curse of deadline and next episode coming, whereas, like, you, you have an infinite timeline, right? No, no, no.
I have a, I, I mean, I owe a book on June the 1st that will come out September the 29th that I will start writing on January the 5th.
And I will write it in five chunks, and each chunk will be delivered at the end of the month. And I won't be able to go back.
So, okay, wait, wait, wait, wait.
What happens if you get to June and you're like, no, I'm not. Can't.
Can't. Okay, so it's a hard deadline.
It's a drop dead. Yeah.
But I always find I, once I establish that deadline, which is a reasonable deadline because I've done all, I spent a year doing the work. I have the material.
By the way, it's very polite of you to ask me questions about myself.
It's like this great. No, but
that it's somehow if you take your deadline seriously, that's the key. You take the deadlines deadly seriously and you just refuse to violate them.
Then you're serious when you establish them and your mind just finishes when it needs to finish.
And I'm always like a couple of days ahead of it.
So I would talk a little bit about the business side because this is something that I certainly don't know anything about in your lives, but you turn this into a very lucrative franchise and you go out and you and unlike most podcasts,
you're not. subcontracting the sale of ads to some other company and you're not just promiscuous in who you have as advertisers.
So you have two or three, four, whatever it is, major advertisers.
You can do it. Four every season.
And
some stability there.
When you go, walk me through, pretend
Michael Lewis Inc. is your target, that you want me to be like the anchor tenant in your building.
And you're coming in to tell me why I should do this.
Give me a sense of it with that lesson.
I'll let David give you the sales pitch. The philosophy of the whole thing comes from we want to create a durable business on our side and a great listener experience on the listener side.
And I always feel as a listener so disrespected when there is this content of the podcast that is diamond quality and then they are running record scratch and McDonald's ads in the middle.
Usually not read by the host, usually with some jingle playing underneath. It bothers the hell out of me too.
And I haven't been able to do anything about it.
I agree.
And I it's
it's the biggest complaint I get about my podcast. It's like,
I got to listen to these ads. The very first ad we ever sold, we said, what sponsor could we get that would make people perceive Acquired to be a higher quality brand?
So we could like have our cake and eat it too. We'll get it.
I've tried this. I had a thought about this on mine and no one ever took me up on it.
Really? Just find the things I actually use
and
it will be fun to talk about them.
I want to tell the whole world about ex officio underpants and
I can't get ex officio to return my calls. I mean that kind of thing.
Foolish. I guess they sleep in the waiting.
I don't literally
tell me that Michael Lewis.
I gave my podcast a list of things that I really love, just love. Oh,
you got to call them. That's the problem.
Well, that probably is the problem.
My podcast company does not actually sell the ads. Another company sells the ads.
And so it's just,
I thought that was the way to make it seamless. It's actually what's integral to my life will be the things that we're talking about.
So that is a structural blocker to creating the best experience.
And everything has a trade-off. The trade-off for us is we spend an enormous amount of time engaging with our sponsors.
We write a custom read for every single sponsor, every single episode.
We try to write it as if we're almost like talking about what we think is interesting about the business. We're doing this like mini two-minute two-minute analysis.
And you know, there's some horse trading there of we have to make these points. Okay.
But like for the most part, and the best sponsor relationships are the ones where they say like, yeah, your listeners are going to respond the best to what you have to say. Yeah.
So if you're Michael Lewis Inc., we want you to be a sponsor. I would say we're not coming to pitch you.
We're deciding a year in advance. Now two.
When we're
now two years in advance, like what do we want our sleep of partners to look like?
So we start, Michael Lewis Inc., we think is going to be super strategic for us in 2027, 2028.
We start planning like, okay, how are we going to make this happen? How are we going to make sure that we really, you, Michael Lewis Inc., is as good as we think it could be?
How are we going to make sure that we're going to work really well together, that you're going to see massive ROI from us? At any point, do you sit there worrying that you're compromising
the shows because of the relationship you're about to have with an advertiser? No. There's been companies that don't feel Switzerland enough that come to us that want to sponsor.
And we just like the idea of
not picking a venture capital firm to say, we think this is the best venture capital firm. It's like too much of a picking team.
I've never heard anybody say that. They don't feel Switzerland enough.
Is this a cliche in the VC business? No, I don't know.
No, it's along the line. So you're looking for Switzerland's.
Yes. And what do you mean by that?
Companies that we think are great, where we don't have to to take a side in like a big contentious current thing conversation.
Or the industry dynamics are too. Coca-Cola? We don't really deal with Coca-Cola.
Okay, here we go. B2B companies with high, very high LTB process.
So
not ex officio underwear. Basically, we want companies that...
are doing a significant number of multi-million dollar annual deals with customers because we want to feel like we can deliver a couple incremental of those for you
directly.
Yeah. And then like, it's just a no-brainer.
Many of our sponsors have been ROI positive on signing one large customer who heard about them on acquired. That is awesome.
And often it's not even just heard about unacquired. It's events are a big part of this.
So we do events with almost all of our sponsors.
So there's the funnel of like heard about unacquired, that helps. But then like we're doing an event together with them.
We're sitting next to their best prospects.
So I'm thinking about hiring you. What kind of event will you do for me? We're happy to join for a customer dinner.
We're happy to speak at your big annual customer conference.
We're happy to give them this pitch. We're happy to go to a sporting event with you with your top clients.
We're happy to at that sporting event will you do like something.
Some fireside chat. Yeah, yeah, yeah.
Interview your CEO.
Interview a legend from the sport. How many hours of your time am I going to get? A couple days.
We're there. And while we're there with you, it's like...
We're there with you. How can you maximize using us? You promised to be my friend? Yeah, of course.
You'll be my friend too in the bargain.
We're great friends with a whole bunch of. Okay, so then it gets even better.
So we, um,
let me tell you more. Tell me more.
I'm getting interested. I'm at the edge of my seat here.
The reason this whole thing works is the people who listen to Acquired are the most valuable audience in the world.
And so if you want to market your B2B software or financial product or whatever to them. Founders are executive decision makers.
Right. But really, I'm going to take a step back.
I think the whole business side and a lot of the content too, but the whole business side of Acquired starts with we were venture capitalists. We're not media people.
So we have just always taken an approach. You're aspiring to be a great partner to them.
You know, you're going to help recruit employees. You're going to help with whatever.
And so we just like, like, great. That's how we approach our partners.
Right.
Why do you think, maybe you've just answered the question, why do you think no other podcast has approached their business and the way you approach your business?
I think we just came at it from like this, this is a great idea. You think everybody just kind of media space, and the media space was kind of bad business.
Okay, here's a take.
The media business model of splitting the commercial activity from the editorial is a societal benefit that we all benefit from from publications like the New York Times.
It started for journalism. It is really good for journalism that exists.
The rest of media seems to have adopted it and everyone doesn't need to.
If we're the host of Acquired, it's kind of great if you're going and learning about your sponsor's business and working with them and trying to build partnerships with them.
It was almost like we had the luxury of getting to rethink what our operational model looks like. So, then the thing that brought it full circle a couple years ago is
we added an investment fund. So, not our public company sponsors, but almost all of our private company sponsors.
We invested them. So, it came full circle.
You created an investment fund. You two are, you are, you were the ones who were making the investments.
Yes. Is it how you do it? It's quite full circle.
We're only a year in, but we've invested in five of our sponsors and several of them are more valuable than when we've invested. Yeah.
We asked ourselves, we're like, how do we do this? The focus is the show. If we're a venture capital firm with a podcast, it doesn't work.
We need to be a podcast for the venture capital firm.
The way we make this work is we just invest in our sponsors. We put all this work into finding the best partners for our sponsors.
in every category that we think are great.
Why wouldn't we just invest in them? We don't do any income. Come on, invest in all of your sponsors? No, No, but a lot of the time, like, we'll just get a call that, hey, we're raising an up round.
We want to talk about it in the next ad read. And we say, oh, that's cool.
Can we, can we invest a couple million dollars? And they're like, the round's like 300 million.
So no one on the cap table is going to care. And we love that you're more aligned with us now.
So we'll make room.
So you're only really accepting as sponsors companies that you would like to invest in. That's essentially the frame we put on the whole thing.
It's not a perfect smaller.
No, JP Morgan is not an example. Right, right.
We think we like having a couple public companies, JP Morgan, Shopify, ServiceNow. And how deep is this market?
How many acquireds could be created on the back of this business model? Oh, I think a lot. The question that I'm always wondering is why aren't there more acquireds out there?
I'm asking that question now.
Like, why? Here's the ingredients.
Two hosts that independently go do research and through storytelling, like narrative storytelling and analysis, create a conversational audiobook.
Could be about businesses, could be about sports teams, could be about Hollywood movies, political parties, could be about any, how any arena of ambition, as you would say.
There should be an acquired in all these other verticals. In fact, the business vertical could be more.
Because there's
a lot more money in business. Yes.
In tech and finance. That's why.
I think there's a bit of a cold start. If you were to propose going and creating an acquired for sports,
You would the sort of risk, I guess, we took, we didn't think about it as risk at the time because it was just a a hobby was you you're looking at years of no or little monetization right because it's going to take a long time to build up the audience right versus oh I could go join a network I could join make a show on the ringer I could you know do whatever acquired was path dependent on us having day jobs for sure right
and day jobs in the industry that you're going to cover right yeah right we built half the relationships and all the know-how and all the shorthand
from being in the industry before
So I asked you how many acquireds could be created in just your space.
What percentage of the advertising revenues do you think you're hoovering up
in the way you're hoovering them up? In like business sponsors? B2B, the B2B, like the things you pick, the kind of people you will accept as your sponsors. How many times
there are
there are a lot more people who want to sponsor acquired than that's what I mean. Like how many more are there? A lot.
We're probably three or four X oversubscribed on like people who really could convert on becoming sponsors if we said, sure, we'll take you. How come you don't spawn an extra acquired or two?
How come I think that
why don't you create, why don't you create the next use?
Then we're not acquired.
Then we're not us. I see.
Do less. Then we become CEOs.
Right. We do not want to build acquired.
Yeah, so I know you've decided. No, it's funny.
There's a line
that
you don't have bosses yeah
you you have incentives yeah but you don't have bosses and we're not other people's bosses that's like my life too i have a lot of incentives i have no bosses when you're in any kind of creative thing there is this benefit to not just following the financial incentives and and not trying to kind of like milk every last penny out of it and to creating scarcity, not just for the sake of the scarcity, but for the sake of the quality.
Yeah. And only do it if it's great.
If you only do it, it's a long-term strategy. I mean, it's not that I think all my books are great.
I don't write them, though, unless I think they're going to be great. Yeah.
I just don't.
Well, why would you allocate, let's say you have a portfolio of however many more years you think you're going to write, 20, 30. Why would you allocate, you know, I don't know how long.
A year, a year and a half. Why would you blow a slot on a bad book? That's a gaping hole.
I'll give you a reason why some people might.
A publisher offers me a gazillion dollars to write a book about X.
I know the book's going to suck because it's not actually a good idea for a book. And it's not going to be fun to do because all the fun is and it may be great.
Is there any chance any of those dollars make your life better? No. At this point.
Zero. So this is the thing people miss.
What is Lane Kiffin going to get out of an extra couple of million dollars going to LSU from all this? Yeah.
The average athlete is taking a few million dollars more to move his wife and kids from one family to one city that loves him and that he loves to some strange place where everybody's going to be unhappy.
People do this all the time. All dollars do not have equivalent value.
No. The marginal dollars have way smaller value than the early dollars.
Sometimes they end up having kind of negative value.
And you become a person who, that's what you're about.
It's like you're saying, I'm going to be the person who just follows the financial incentives rather than I'm going to control the, I'm going to let these incentives do, they can be useful.
They get you out of bed in the morning for a while, but you have to kind of kind of control them. So I love that you're not milking the market.
I think there's two different things that we're talking about here. One is
milking the market, yes or no.
The other one is, do you want to build an enterprise or do you want to stay a boutique? So like to your question for us, like, why don't we create more acquires?
Like, we, we don't want to manage other shows, podcast hosts. People, people often tell us, like, oh, you're building this business.
You guys are sort of foolish because there's, there's all this key man risk. Like, you're building this great business, but if either of you leave, unfortunately,
your business has low enterprise value. And we're like, okay.
but if we sold this business, then we would just go start acquired.
Like, we're already doing the thing with you.
Yeah, the dream is what we're doing. All right, so I took us off on a sidetrack.
We've only gotten through four. I want to hear the fifth.
We've gotten like five.
We've gotten a bunch of five. I want to hear what's the fifth lesson you've learned.
Okay, yeah, go on. So founder control was a huge one.
Is this from Google? I think we
again, this is one of these things that we like learned early, but then got reinforced through episodes. Meta, Rolex, Trader Joe's.
Karnakia. Yeah.
Yeah. Like stay private, be family-owned.
You don't even have to say, I mean, Meta's public company, but
founder control. I mean, Google too.
Google's founder-controlled.
The important things in the world probably should be big publicly traded corporations, but like there's these amazing, wonderful things you can create by being boutique and maintaining control.
I think there's an argument to be made that in any industry where they're both private and public companies, the private companies end up being much better run.
And I mean, like that mostly bad things things happen when companies go public and certainly less pleasant. So public or private, your point is founder control.
But there's also just like a personal choice element.
Last year,
we had a like a existential crisis is way too dramatic. But I think something that was on our minds was like,
are we being wussies? We're not doing Hollywood. We're not adding more shows.
We're not building an enterprise. What triggered this? Are we being wussies?
We were currently researching Bell Labs.
And I think I felt like we were like chasing this like esotericness.
So we sought some advice and we went to one of the best investors ever who we've got to know, who's a fan of the show, somebody everybody would know.
And we asked him to dinner and we just sort of like, hey, we've got this, you know, we could do all these things. We're not like
Hollywood, et cetera. And we sort of expected his comment.
to be like, dream bigger, like, you know, go for it. Like, you know, you guys are being wussies.
And he sort of sat there and he thought a minute and he said, I have seen so many founders
become trapped in prisons of their own making, in their own companies.
And they're successful prisons. Yeah, yeah.
You guys have avoided that fate. Don't go down that road.
But what is, I'm missing actually the connection. Oh, why if you, why if you were less wussy-ish, would you have created?
Hire people, take on
a second shot.
Oh, I see. You got hollywood woozies.
Yeah, business wussies.
I thought you were saying you were avoiding like the kind of thing. Oh, yeah.
That's a whole separate wussies. But no, no, we asked ourselves, are we being business wussies? I see.
But they sort of go hand in hand. Like, cheap growth is covering the current thing.
It will, I've been toying with this idea of
stored potential energy, that like great businesses have a stored potential energy that you can't see in the current financials.
And great people have that too.
Great people have that too. They have these reserves that you just that come out when they need them.
And they're not like presented in the obvious.
Yes. They aren't sparkling there in front of your eyes anyway.
And I think we're trying to like store up as much potential energy and acquire it as we can rather than anytime there's a way to
make it show up on the financial statements, sort of like letting out the pressure and being like, yep, second show. Yup, more ads.
Yup, dynamic ads from an ad network. Like just, you can say yes to all these things and you can sugar high the current profits.
Right.
Or you can try to like figure out how to store up as much potential energy as you can. Right.
And I think once you kind of hit the point in life where
money won't make you any happier, then there's, there's actually not a point to letting any of that potential energy out. It just creates goodwill for everyone.
Most principally, selfishly, yourself, to keep it bottled. Right.
All right. So how do we get on that?
I don't know how do we get on. We got on that from the movie.
Founder control. That was meta.
That was meta.
So that was number five. Number six.
Okay. I've got one from
this non-obvious one. Also, can I just say, like, sometimes we do some stuff like this.
We are not like saints. We're capitalists.
Like, we're running a capitalist enterprise.
Sometimes we hire a production crew.
Sometimes we,
last year we added a fourth ad slot. We always had three.
Last year, we looked at ourselves and we said, there's four hour podcast episodes. We're currently at like 2%, 3% ad load.
Everyone else is at 15%.
God forbid we go to 4.5% of time. So like
we indulge occasionally.
All right, listeners, this is a great time to thank our friends at Sentry. That's S-E-N-T-R-Y, like someone standing guard, which is exactly.
what they do for developers.
Sentry helps teams debug everything from errors to latency issues and fix them before users get mad.
And since this episode, we are reflecting on 10 years of acquired, it's fitting to look at Sentry's journey, which actually looks a lot like our story.
They started in 2008 as a tiny open source project, not even a company. And the goal was to solve one simple problem.
Alert me when something is broken.
It wasn't born out of a big budget or a funding round, no big strategy offsite. Just a developer seeing something broken in the world and fixing it.
And from there, they just listened to what developers needed. More language support, insight into what happened before an error, who was affected, which release broke, and where the bug lived.
Sentry delivered all these and slowly started compounding and making the product better every week for 17-ish years. And that's why more than 150,000 organizations trust them today.
And the range of those companies is incredible. Disney Plus, Duolingo, Friends of the Show over at Vercel and Anthropic.
There's Cloudflare, GitHub, Atlassian, also a ton of indie developers who are shipping features at 2 in the morning. Sentry has just become a key part of how modern software gets built.
The product has grown the way the best companies do, expanding organically into other tools that give developers granular context like tracing, profiling, and session replays.
And now Sentry is taking the next step with AI.
Their agent, Seer, can pinpoint root causes with nearly 95% accuracy by using everything that Sentry already knows, including errors, logs, traces, and code. It even suggests fixes.
And because Seer has that full context, it can review a pull request and spot bugs before they ever ship. This is not noisy code review.
This is like real error prediction.
So as Acquired celebrates our own decade of learning and improvement, it is fitting to partner with a company that has been on a learning and improvement journey right along with the rest of the software industry over that same time.
Yes. So thanks to Sentry for helping make sure that everyone's favorite apps work the way they should.
You can check them out at century.io slash acquired. That's S-E-N-T-R-Y dot IO slash acquired.
And just tell them that Ben and David sent you.
Okay, so sometimes we make episodes that either we think are going to be great or we're just really interested in them and they like
in the numbers wise, they don't perform. They don't, or they, you know,
the great thing about podcasting is like, it's always within like a 20, 30% range. Right.
So it's not like it's a total flaw.
So give me an example of the, of the podcast, the extreme version of the one you all were most excited about that didn't resonate with your audience in the summer.
Okay, well, so the lesson here is going to be,
yeah, Nintendo. We thought Nintendo was going to be a big,
it's such a great, it's an incredible history, incredible story, incredible company, and of one company, durable over 100 years plus,
has been through so many iterations. People love it.
you know, 20% underperformed, our benchmark at the time.
We're like, oh, man. And then we did a part two to really dig ourselves.
Really, like, yeah, just like, you know, what people don't love is part twos. Yeah.
And they really don't love part twos when they don't love part one. Let me tell that joke again.
It's so funny that you,
I can do that a second time. Exactly.
Yeah. Exactly.
Exactly. It's a necessary subset.
You never tune into something called part two without part one.
And so the dumbest thing you can do if you're focused on growth is
have an underperforming part one followed by a part two. Right.
Yeah. Yeah.
Yeah.
But we did it and you liked it. We had a great time.
Nintendo, it's like one of those
interesting things. I mean, it started as a Yakuza company.
Like it's crazy. How did it start?
It was playing cards. So gambling was illegal in Japan after the Meiji Restoration.
And so they made Hanafuda cards, which are cards in Japan. And the Yakuza was the main customer.
And then they got into toys and then they way later found their way into the case.
Japanese mafia was the main core. Yeah.
That's funny.
Yeah, this is amazing amazing story and that they write they have this uh philosophy called lateral thinking with withered technology which is if you look at nintendo systems even going way way way back it's not bleeding edge technology it's like how can we leave a couple generations back technology how can we take withered technology and think outside the box with it so like the wii is the best example of this the game boy was the original example this the game boy is basically a calculator but like you know it didn't have a color screen it had two buttons like you know but it was this incredible success.
You can see the passion. I feel like I'm about to get you into part three.
Yeah, exactly. I'm going to do part three.
Okay, okay, okay. But, buddy, here's the lesson.
Another episode that was totally like this, Indian Premier League cricket. Underperformed.
Love that show. Incredible story.
Six. Incredible story.
You either really loved it or didn't listen at all. Yeah, this is the lesson.
It's the first of your shows I listened to. That was my best friend.
We started with IPL.
We are making the point. This is why we did IPL.
It's all worth it if we just got Michael. I'm a partial owner of the Rajasthan Royals.
You are not. I'm a Royals jersey.
You and Minaj is the majority owner. Have you read the book?
He's the majority owner. So it's a very tiny slice.
But
I haven't been over. I still can't explain the game.
But the league...
But how did you become a minority owner?
Two friends, I was going to leave their names out of it,
but you know who they both were. Okay.
Called and said, there's this guy who's got this cricket team. He wants to make it the money ball of
days of the IPL.
yeah yeah yeah and he's he'd be open to having you invest and they were both good filters like if they were interested it was already smart and i also thought it was small enough that if it went wrong it would be an amazing story and even if it goes right even if it goes right have you met lollett mode no
No, no, I haven't met anybody but Manosh.
Oh boy. Oh boy.
Oh boy. No, I know there's a whole have we got a subject for you.
I don't want to redo your podcast. It's just like there may be some way down the, so that was the other thing I was thinking.
Like a number of this could work out a number of ways.
So anyway, that was the first one I listened to. And you,
that was a, that was an unit's an unbelievable story. Oh, it's unbelievable.
Everybody in the world should listen to this thing.
And it underperformed, and yet it underperformed. Okay, but here, but here's the lesson.
Both Nintendo and IPL,
they were the first listening experiences for some incredibly influential people who have changed the digital. Actually, here, it looks quite, I think we can share the whole story.
Yeah.
Nintendo was specifically listened to by one person on the meta executive team who found it, thought it was amazing, sent it to the entire meta executive team. Right.
And then they all listened.
Right.
We built a relationship with them. And then when JP Morgan called us and said, we've got Chase Center.
Yeah. And they were like, well, what would you do?
And we asked this person, like, hey, do you think Mark would want to do it? And he said, I don't know, but I'm going to ask him right now. Right.
And so without the Nintendo episode, without the Nintendo episode, Mark Zuckerberg doesn't do it. No 6,000 person.
And we have some similar stories with IPL. The point is that
doing episodes
that we
one or both of us is just like insanely passionate about. Where did you learn this from?
From doing these episodes and like underperforming, but no, we learned it from LVMH. I pitched that like three times and you were like, no, no, but LVMH was a banger.
It performed great.
Which is why we learned the lesson lesson that if one of us feels passionate about something go forward oh no no but I'm making a different point which is that if one of us feels passionate about something even if the episode is a relative dud it's still worth doing because that passion very
latches onto that's exactly right if you don't feel anything no it's chance nobody's gonna feel anything but if you feel a lot someone's gonna feel someone's gonna feel something that's right yeah that's right so go so trust that feeling yeah yeah it's about the magnitude of the way a small number of people feel about episodes often more than the
spread. I think that's right.
Yeah. Yeah.
Now, sometimes we're passionate about something and it becomes a banger. You know, that's the ideal.
Rentech, Renaissance Technologies. That was amazing.
That was incredible. That's one of the episodes I've listened to.
I loved it too. So great.
It's one of like the two great mysteries on Wall Street. How they do what they do
and who is Satoshi.
Yes, those are the two. Those are the two.
I kind of like the take that they invented machine learning a decade or two before and kept it secret that resembles LLMs and that they were able to find signal that existed only in really weak ways in a predictable alpha generating.
But that nobody else found it too, so that it all went away because they hid it at the same time as they found it. Yes.
That's mind-blowing, if true, that that could still be going on.
I mean, you can see why it worked through the 90s. Yeah.
It's really hard with like like Jane Street and Citadel and all these other places looking for every bit of signal in the marketplace. It is an amazing story.
And that is of the books I didn't write that I wished I'd written.
Did you consider doing it?
So Jim Simon's son had a kid in my oldest child's class in high school. And I tried,
I said, look, I can't do it unless you want me to do it. There's no point.
And he said, like, dad, just like,
no, no, no. This whole business of kind of doing it by radar completely from the outside, you know, you're going to get so many things wrong.
Yeah.
And it's like, and embarrass yourself that you need to be so inside so that you don't, so that the person you're writing by doesn't read it and say, like, that's just completely wrong. And,
and that, I could have done that book, but why? You know, that, that, that didn't appeal to me. What appealed to me was he was at the end of his career.
I didn't need all the secrets, but I needed some of the secrets. And
I would need him.
And I,
But that's one, that's on my, oh, that's too bad that one got away. Yeah, if a butterfly had flapped its wings differently and he collaborated.
It would have been a fabulous book. Yeah.
It would have been a fabulous book.
All right. Number seven.
There's a different twist on the NFL,
but we definitely learned it from the NFL. Create spectacle.
All right. We now have.
It's a live event strategy. Yeah, that's twofold.
One, we now have stopped thinking about acquired as a habit for people. Most podcasts, your dream is to create a habit.
And ours, we've thrown that out the window and said, you don't do enough of them. Right.
So we need to create events.
It needs to be the current thing when we release an episode for whatever your group of friends or acquaintances is. Like it has to be the water-cooled conversation.
Ask me Monday Night Football.
And then once a year,
we have to have a Super Bowl.
And doing
the
Chase Center show and then the Radio City show,
very small amount of people in the audience. I mean, 6,000?
So it's, yeah, great. It's the world's largest indoor theater.
It's 6,000 people in this incredible venue in New York City. Relative to the number of people who are
still in the world, it's
0.4% of the audience.
It's a very small amount. It's a tiny percentage.
But the amount of heat and light created from
the idea that you did that show
is more impactful to building the franchise of acquired than any given episode, maybe even then a whole season of episodes.
What's the first spectacle you created?
Well, Chase Center was the first spectacle. How long were we? We had been stepping.
That was 18 months. So you're just September 24th.
Yeah.
We did a show in Climate Pledge Arena in Seattle, but it was one section.
But actually,
by being able to say we did an arena show, even though it was a red value.
We talked about it on air as the acquired arena show. And that had some.
We were able to say to JP Morgan, to Chase Center, to the Warriors, like, we have done this before.
I'm going to ask a couple of rude questions.
Your Radio City music hall event was with Jamie Dimon, 6,000 people. And Meredith Copet-Levian, New York Times CEO, and Barry Diller.
Okay, so the three, how many people are there for them, and how many people are there for you? We did not announce the guests. Oh.
So they were all there for acquired.
Mostly because I wanted to give this answer. You guys knew last time.
We knew, Michael, at the end of the year was going to ask you.
So
all I knew was it was going to be acquired with the guest. Was it sold out before you announced the guest? We didn't.
We never announced the guest. So the guests is a surprise.
It hurt in my soul when we did Chase Center. Afterwards, reflecting on it, there was this little thing of like, did all those people show up because it said Mark Zuckerberg on the poster? Yeah.
Well, now you know. So now we know.
So now you know. So are you doing it? So that's, this is your form of spectacle is these big public shows.
Yeah. Any other forms of spectacle on the horizon?
Well, we are doing the actual Super Bowl. So this is coming.
We basically manifested this
the halftime show?
I wish we're colliding with us and Bad Buddy. We're going to be on.
I would love the reaction of the NFL fan base. Yes,
but it's not going to be music. Ben and David are going to be
an acquired episode. Yes.
Yes, with Peyton and Eli Manning. The NFL.
That would be so good. Manning cast.
That's the crazy way I watch Monday Night Football now.
We're doing the Innovation Summit. So the NFL is launching.
They're launching an innovation summit the Friday before the Super Bowl because the Super Bowl's here in San Francisco this year.
So they're launching an innovation summit Friday before the Super Bowl with all the big partners in the NFL, with Roger Goodell. It'll be in the city in San Francisco, and we're going to MC it.
Okay.
So do you know who your guests are going to be?
We do.
They haven't been announced yet, but it'll be on par with our partners. Where are you doing this?
Venue SF Moment. Oh.
Yeah. Okay.
It's not going to be open to the public. It'll be streamed.
So it'll be a different style of event than
that.
It's for the NFL's partners. Right.
But
yeah, it's going to be incredible. All right.
Let's go to, I think we're at number nine. All right.
Host it.
So we made Costco
in the back half of 2023, but it was one or two episodes after we made Nike. Nike, I think, ended up being a fine episode, but
I tried way too hard, like way way too much pressure on myself. I want to speak for you on the Nike episode.
And
it came out flat. We read nine books between us to prepare.
I think it was 11. So it was just too much for all sorts of reasons.
And so we were like burnt out. We were not happy.
We decided to do Costco. I said,
I just gotta, I gotta take a different approach here.
I gotta play loose on this one. Like, I can't, you know, play tight, to use the sports analogy.
And I said, like, let's, let's find the one book, like the right book. Right.
Helped that there was only really one book.
Read that book, Salt Price's autobiography. Right.
Read that. Right.
Use that as the main source.
You got maybe one of the best primary source interviews ever.
The CFO of Costco gave you a
one-one presentation. Come over to the office and I'll sit you down and give you the entire whiteboard and PowerPoint on how the Costco business model works.
And we spent the whole afternoon together.
And it was
two things, the book
and that time that you spent
with Richard. that was the end of it.
And we didn't need to do more than that. When you went into it, did you know anything? Yes.
What did you know? When we went into starting work on Costco, we knew nothing. Correct.
But I knew a lot going into Richard. Going in with Richard.
I wanted to be able to hear the things he was saying that were different than common wisdom.
There's a lot of think pieces out there about Costco. The Wall Street Journal loves to write about it.
Investors love to write about the stock. So you can kind of hear.
What's Charlie Munger's favorite company? You know, there's lots of stuff stuff up there. And I wanted to hear,
this was actually one of the last pieces of research because I wanted to be really prepped. What did you, you know, you were talking about
when you're working on an episode and you're going for a run and
you make some connection or some insight occurs to you, and you stop and you write it down.
Give me a few of the ones about Costco. Low skew count drives everything.
Oh, all right. That's that's the like the number of things they have on the shelf.
Do you want the Charlie Munger talk?
The number of things they have on the shelf. So unlike Walmart, they have billions of things on the shelf.
Walmart has
100 to 200,000. You get what you get, you don't pitch a fit.
Whatever's there is there. 4,000 things.
Walmart is 100 to 200,000. Yeah.
And here's like all the knock-on effects of that.
If you only sell 4,000 things, it doesn't take a lot of volume before very quickly you are a meaningful seller to every single one of those vendors. Those products, those vendors.
Suddenly you become really important to that vendor. Right.
Your merchandisers, since you only have 4,000.
So your incentives start to inline. Yes.
The merchandisers have a very small portfolio. You're not dealing with a lot of people.
If you're a one-hour buyer, you're dealing with hundreds of vendors.
You're dealing with seven. And you would know the absolute crap out of their product line.
If you sell chocolate, you monitor the price in the cocoa commodities markets.
And if it takes someone who's managing a very small portfolio to stay that attuned to each one of the things, small SKU count means that any given thing on the shelf flies off the shelf pretty quick.
So there's not, yeah, so the turnover, so there's more flow. They're getting, they're getting paid.
In some cases, they're getting multiple turns of cash flow before they paid the first time.
On average, it takes them 27 days to sell through their entire inventory, which means that's on net 30 terms, three days of grace where the inventory is actually financed by the vendors and then some.
And I think on average is 27. So some SKUs are selling in two days that they're turning.
They're turning it 10 times a month.
There's no working capital in this business other than building more Costco's. Right.
Low SKU count for Costco is like low, uh, low episode volume for the.
100%.
Yes. Right.
And low number of partners, so we can put like all of our
constraints.
You know, it's not normal. It's not really natural for a business to sell less of things, sell fewer things when you could sell more things.
And everybody. actually doing that.
And when you walk into Costco, it is the odd experience when you walk into Costco is the absence of choice.
And in fact,
consumers kind of like not having too much choice. This is the drill.
There's all this research showing that if you sell 30 different kinds of jams in the supermarket, you will sell less jam than if you sell three kinds of jam.
Because the people just be paralyzed by the choice. Yes.
And you smell, you feel it, Costco. Someone has made all these decisions for me.
And they're good decisions. Yes.
It's curated. Yeah.
You can't just run this strategy willy-nilly.
If you're only going to sell very few things, you're only going to make very few episodes, it puts a lot of onus on making exceptional choices on the things that you do choose to carry.
So it's like a very high-leveraged strategy. But you didn't know about any of this when you went into the episode.
No.
We were just, the only reason we did the episode was it was Charlie Munger's favorite company. All right,
give me another lesson. How are we doing?
Is this the last? This is acquired, Michael. Okay, I know.
You said you didn't have any plans tonight.
We were sitting down with Morris Chang, and he was talking about TSMC.
And he told us that one of the ways that they erred was trying to exit the integrated circuit market or diversify from that market and go into
solar. Memory.
Memories. And there was one other thing, too.
And none of those were as good of a business. And the key insight was you're already in the best business.
Integrated circuits are the future and will will be for a long time, and you're already the best at them. So stop trying to do other things and just do that really well.
Probably to a fault and with a bias, we believe that about acquired. Every time we look at anything else, we're doing the thing we should be doing.
We're already doing the thing.
Don't go do something that we're less good at or it's going to be less fun.
We should always just make another
person. You have decided to become venture capitalists.
Again,
so here's a quick question.
I'm curious. What's the difference between what you do and what a normal Silicon Valley venture capitalist does before they put money in a company? Do you think you know?
Well, I think there's a, I think there's a, there's just a, uh, um, I think there's a top-level misconception about what the venture capital industry is. All right.
Uh,
I think a lot of people think it is an analytical industry. You're learning all about the company.
You're doing diligence. It's not that you're not.
You are doing that, but that's the commodity. It's an access business.
Especially at the growth stage. Yeah.
Early stage, there's more picking involved.
But that picking is like a super art. It's not a early stage picking is not a, you know, understanding a company.
Right.
It's a whole different thing. So the entire bet that we've made in this chapter of our venture capital careers is a bet that getting into the best companies is just an access thing.
The growth stage, private companies, you can tell what the good ones are. Most people can't get in.
If you can, you should.
I mean,
we do the work in choosing our sponsors and then we're like okay great that box checked our sponsors are not um non-obvious companies that all growth stage investors don't want to get into but the kind of work that you do to do a podcast episode about a company does it bear any resemblance to the kind of work a vc does uh about a company before they invest in it uh i don't think so i wrote a lot of investment memos in my early stage career they're all about
how big could this thing be if it goes right. But you're almost always investing, at least I was, at the napkin stage.
And so you're, you're mostly making stuff up.
You're, you're like dreaming what this market could look like when it materializes, but like, you don't know. You're really just making a founder bet.
And then you're trying to support it with all this like structural information that is a very
imprecise.
You're acting like you know the third or fourth decimal place when in reality, you barely know the first one. You answered answered my question was, are these two things similar?
And you're saying basically so much?
So that means that being a venture capitalist in no way really prepared you to create these podcast episodes because they're very different things.
Well, I think it prepared us to create the business that we created. For sure.
But what have you learned? I'll put a question another way. What have you learned about telling a story? Yeah that you
didn't know how to do it. Reading your books and
being a liberal arts major at Princeton for me. Studying the businesses that we studied for Acquired helps me make Acquired far more than any investment memo I ever wrote.
In fact, I remember in one of my last few years of being a venture capitalist, one of my partners asked me how I learned so much so quickly about different industry dynamics. And I was like.
It's not because I'm talking to all these early stage companies, none of which know what the future looks like.
It's studying these mature businesses and understanding what markets can look like at maturity. Acquired helped me be an investor much better than the other way around.
Gotcha.
What can you do now as storytellers that you couldn't do 10 years ago? I think we think about narrative structure and acts
and
what a story is.
When we're reading books sometimes, a lot of books, especially corporate history books, are this happened and then this happened and then this happened and then this happened.
That's fine for cataloging history. It's not a story.
That is not a story. And at a certain point, we realized like...
No, it's a story. You can't do and this happened.
Right. It's the why of it.
It's the... It's the story flow.
The queen died and then the king died is not a story. The queen died and then the king died of heartbreak is.
If someone just told you, if told me 10 years ago, that two guys without any previous really literary podcasting, any kind of experience, we're going to create this four-hour conversation about an individual company and people are going to be mesmerized by it.
People are going to listen to the whole thing and want even more. I said, that doesn't sound like very promising.
Like, I wouldn't, I wouldn't put money into that.
Yeah, you wouldn't, as if you're an early stage music.
It's like, why it works is a really good question because it's not obvious. It's counter to much of what's going on in the culture, like tension spans supposedly getting shorter, blah, blah, blah.
But
it does work. It clearly works.
It works as a business, but it also works as just a creative thing.
And the why of it is like, you must think about this all the time. The why of it.
Yeah. I mean, there's a bunch of different answers to this.
One giant tailwind for us is a year after we started the podcast, AirPods came out.
And it became societally acceptable to just listen to stuff while you're moving about the world. While you're talking to your mother.
Yes.
So
our brains all got two input channels. Like we used to only focus on one thing at a time.
Everyone now focuses on two things at a time.
You can't do the same thing, like you can't read and listen at the same time, but you can drive and listen. You can run and listen.
You can do the dishes and listen.
And so we have this massive tailwind of people have like a large number of minutes throughout the day where they're doing stuff that they can also listen. Right.
Yeah.
Which that's true for all podcasts, but like there are a couple things that are true for all podcasts. One is AirPods.
It's basically all the platform stuff that happened over the last 10 years. And we started at the right time to advance.
So AirPods,
Spotify. Spotify didn't enter podcasts until 2018 and now is, I think, over half of the market.
Brought hundreds of millions of people into podcasting. Apple podcasts not becoming YouTube was actually great for us.
That it's a place to,
when you get a listener, you really get a listener. And it's like this durable, incredibly valuable place to accumulate listeners.
Spotify is too, but.
YouTube in its own way too. But there are zillions of podcasts and not many are doing what you're doing.
So
they all have the
corporate America becomes ever more important. Yeah, that's like that's
completely right. Right.
It's like that what is going on in the economy is mysterious to people. Yeah.
The financial companies, these companies, a lot of your episodes have been about these companies, about Tesla and Nvidia and
Microsoft and Google. And
people don't really get them explained to them. So that's a big part of it.
If I had pitched you on Acquired in 2015,
there's no way I would have said Acquired helps you understand why the world is arranged the way it is. But now I think that is absolutely the promise that we come through on.
Right.
I think the biggest reason Acquired works is kind of how you started off the conversation. It's just
it's our partnership. Like it's, it's, uh, if just one of us were making acquired, it would be a shadow of itself.
Like the magic. exists between us.
And there's so many, there's, there's a million times over the last 10 years where like, if we hadn't just been, you know,
that burn cigarettes on our arms aligned, that like, it wasn't even a conversation. But like, had our partnership been slightly different, like it would have fractured.
That's why we're still here.
So, you know, I want you to do, I want to conclude this conversation because we don't want to go three hours.
But I want to do it by doing the seven powers and apply it.
I want you to apply. I want you to apply.
It's one of our most requested
apply it to acquire. Great.
And then I can learn what these seven powers are. All right.
So we are definitely a scale economies business.
The fact that there's a large number of listeners to amortize all the inputs across makes it so that we can do an unreasonable amount of things for each episode.
I mean, if you were going to try to compete with Acquired today, you couldn't do all the stuff that we do. We don't job the million listeners.
Right. Yeah.
Or the access or the.
And you could do it for one or two or three episodes, but if it didn't grow quickly, at some point, you'd be like, it's not even about the money.
It's about like, why am I doing all this work when no one is listening to it? And it would feel like that.
So there was this path-dependent thing of we always had the right product for the current amount of value that it created in the world, which you can use a listener base as a proxy for.
And now because the listener base is large, we can afford to do things other people can't, which is sort of the definition of scale. I can put this even much more simply.
Let's say we and another podcast made the exact same episode. We've got a million and a half subscribers.
They have zero.
Our episode is a lot more valuable, even if we said the exact same words in the exact same way.
Yep. Yep.
Okay. Scale economies, yes.
Counter positioning everywhere. Counterpositioning, explain counterpositioning.
Okay. Can I do a little meta thing and also explain these powers? Okay, explain these powers.
Okay.
Counter positioning is when
you do something that your competitors just cannot respond to. Give me an example outside of the podcasting world.
Yeah, so what's a great example of this?
Southwest Airlines launches, they only use 737s.
Everyone else who already has fleets of other planes can't do all the streamlined operations that Southwest is going to do because they have all these other sunk costs in this diversified fleet.
We're counterposition that we're not volume driven. Most podcasts sell their ads on a CPM basis and they are incentivized to make as many episodes as possible with as many ad slots as possible.
Our business is entirely structurally different. Yes.
We also
don't have shareholders. So we can do all these non-economic things because
the thing we're solving for, the quotient is actually like our lives. Right.
Actually, it's four episodes as opposed to six or eight or one. Yep.
Right. Right.
It'd be cool if it ends up being just one episode a season. This is David's current.
No, no, no, no, no. No, no, no, no.
That's my nightmare is that we actually, we can't end up.
If we end up at one episode a year or one episode a season,
it's time to hang it out. Time to hang it up.
Here's a rule. We don't work with agencies.
If an agency reaches out and says, we want to place ads on your podcast, we write them a very nice note.
If we're able to get to the email and say, oh, we don't work with agencies, but thank you so much for your interest.
Can you imagine working at a podcast network where there's a revenue opportunity and you're saying, sorry, we just don't,
you're a middleman in a transaction. And so therefore, we won't take your dollars.
Right. Yeah.
So you're counterpositioning, yeah, all over the place.
Counterpositioning is in the number of shows you do. So the kind of shows.
That's how it expresses itself, but the, because our business is structurally different than most others, like others can't do what we're doing right network economies uh not really but there's some water cooler effect of people talk about acquired episodes especially within companies right so uh we release an episode it becomes a topic of discussion right this is a weakness this is a weak power but it exists to a small extent if you like acquired more people liking acquired is valuable because you get to talk about it with more people right no switching costs
switching costs is a power that's super easy to explain switching costs sales force yes Yes.
You've got a CRM on Salesforce. Okay.
And
to switch to another CRM is just a huge amount of cost associated with that. Even though, you know, let's say on a day-to-day basis, it's the same price or cheaper.
It's just such a pain and an economic tax to do a new implementation of something. Right.
Yep. There's none of that.
That's a good question. Another podcast is one click away.
Listeners can switch. There's no cost of switching out of acquired into whatever might come along.
No, no cost. Once you replace acquired.
Yep. Don't have that.
Can I just also say this is so weird and uncomfortable for me?
Because like while I think we've created this like beautiful gem and I love thinking about it and talking about it with you, it is terrifying to talk about it with everyone and also feels so self-aggrandizing to like
what a great painting I have made. No, no, no, this is, but it's very useful to think about this in this way.
You've got a framework. Let's think about your your frame, you and your framework.
What's the next power?
Branding.
Yes. Yes.
Again, thought exercise, same product released by a different podcast, not called acquired. People just acquired more.
Right. Yep.
And that's just growing. Yeah.
Yep.
Cornered resource.
The business owns us. Explain cornered resource.
Give me an example. Ben Gilbert and David Resenthal.
Intellectual property. Okay.
Patents. Disney owns the likeness of Mickey Mouse.
Okay. You don't get to build a business that benefits from the economic value driven by Mickey Mouse.
Now we're assuming
that we're assuming that you're a cornered resource, that the reasons that people are tuning in is that it's your lovely voices and the way you enthuse over this stuff.
It could be that you've just actually found a thing
that everybody wants, and that if two other people came in, they'd do it even better. And there are people who create,
it's early, they're small, but things that resemble acquired a lot.
The Step Change podcast by our friend Ben Idelson is one of them, where like it's doing really well for a podcast that has three episodes because there's magic in the format, even if it's not us.
Yeah, but that is, if there is a corner resource, it's you or your editor. Or yeah, or
whose name you won't divulge. So suggesting that perhaps...
Yeah, yeah, yeah, yes. It could be a correct reason.
And then the last one is process power. Which almost always businesses don't have.
And we have in Spain. We totally.
It's the same thing you have. Because we kind of fail to articulate how an episode comes together.
We tried on this conversation. I don't think we can recreate it.
And we didn't really explain to you exactly mechanically how an episode comes together.
Except I can understand the iterations, but you vomit out eight hours.
Your editor decides what's the best five. It comes back to you
and you cut.
What do I show up with on recording day? Oh, I see.
We should maybe do this a little bit here, process. Can I guess? Sure.
Because I actually don't know what you show up with the recording.
You both, i assume you each take a kind of part of the story like either the history or um current analysis of the business and you're responsible for that and you go learn about it and but but we there's got to be some improvisation here so that you don't tell each other exactly what you've learned more or less i'm responsible for the story with we carve out a one or multiple chunks that Ben will take, and then Ben is responsible for the analysis.
Right. And then you probably have some lines you want want to say that you know you want to say,
but you want to say them naturally. So you kind of have them stored in the back of your head and you wait for the moment where you can drop it where it sounds casual.
But if you don't, if that doesn't happen, you set it up. Like Ben's point, like skew is everything in Costco.
That kind of insight, the kind of, you can reduce it to
something you want to get across in a line or two. What's hard about improv
is disposing of all the things you imagine that were going to happen in the conversation before they happen and nobody does it perfectly. And
so there's this tension between the script and what's happening organically between the two. The truth is,
it's both. It's both.
So
I write a script. I write 10 to 20,000 words.
You do. In sentence form, words.
Do you read it?
No. Well,
I read it. It doesn't come out of my mouth.
It comes out as a natural conversation. So you write it, but then you put it to one side.
I have three screens in front of you. You're kind of reading it.
I'm kind of reading it. Yeah, yeah.
Are you?
But Ben interjects, and it doesn't come out exactly as I wrote it. It doesn't sound like a script.
Yes, but part of my process is I need to write a script. To know what you think.
Yeah. Yeah, it makes complete sense.
But also to have it as a crutch there when we're performing. Right.
We can't keep all this in our heads. But the real crutch you have is you can go, you're going to do it for nine hours and it's only going to be four.
So you can make any, you know, you don't have to be perfect. You can screw it up every which way.
And you have a real-time feedback agent.
I'm like, this is dragging. I don't care about any of this free history.
Like cut, cut, cut, cut. Yeah, yeah, yeah.
And then, but yet, yet all we hear, the audience hears, is, that's amazing.
Oh, that's so interesting. It's incredible.
I never thought of it that way.
You're the best. I love you.
So we don't see any of the other stuff. No, no, no.
Yeah. It's in there.
It's in there. It's in there somewhere.
Okay.
All right.
So take me further into the process. So you have, you have a script and you don't pin.
You don't have a script.
I have a giant text edit document with like just a whole bunch of mechanical points I want to get across.
I have some story points in there that I know I want to interject in David's story, but I know the things that I'm going to bring to the episode that I really care deeply about are explaining how something works.
So I have like written out bullet point by bullet point by bullet point. And then we've usually identified where that's going to enter in.
Right. Yeah.
But it only, this thing works because it doesn't sound like you're reading anything. Yeah.
It's sound. But the reality is it's a hybrid.
Okay. The reality is that it's a hybrid.
Yeah.
And there's all sorts of stuff in there that like I, we are sort of looking at about six hours into recording. We're like, that's not going to make it in.
And that's okay. That's okay.
That turned out it was not at a salient point. Right.
But the point of process power, there's like, we can describe all this. You could probably, I'm sure you have described in painstaking detail
how you do. But that doesn't mean anybody else can write a Michael Lewis book
the process but your point is you have the process power that but the point of the process power is you could you can tell them it's all right i see oh i see yeah yeah that's interesting that you have a process that can't be replicated even if you explain even if we explain in excruciating detail exactly what it is what pops to my mind is that the the magic the pixie dusk in a process is trust that it's like something that you get when you trust a process.
Here, trust the process.
yeah yeah yeah daryl married goes to sam hinkey but the ownership of the philosophy 76ers they didn't trust the process yes yeah they wanted the process yeah they wanted to replicate what they would been doing in houston but they didn't trust it and where does trust show up in you i was just about to say that i think i trust my process and it's it's a it's self-trust but that's a form of trust and i know if i just told it to someone and they went and tried to do it they'd be thinking they'd be it'd make them they'd wig out yeah I got to record the things.
I got to do this.
And so that in fact, doing it my way would be a kind of weird handicap for them. That's the process felt.
Like if you if you were to copy-paste the process, it wouldn't have the same results and it might in fact be a handicap. Right.
But there's something emotional going on there.
The difficulty in replicating it. I also think it's because
when you describe your process, it is lossy compression.
The way compression works in computing is you're taking a large amount of data and you're compressing it down into a smaller amount of data, a different file format.
And if it's lossy, it means that you can never fully recreate the original work. This is the MP3 codec.
Okay. Or a JPEG.
A JPEG doesn't actually contain all the RGB values from the original photo, but like a human kind of can't tell most of the time, and so it's fine. Right.
Explaining a process is a lossy compression of the actual process. That's true.
That's true. You're actually not giving them everything.
And you're not doing it intentionally.
No, it's just impossible. Language is a lossy compression of thought.
Yeah, true. That's an interesting observation.
Language is a lossy compression of thought.
Try to think of the reverse is also true for some people. Well, and uncompressing information, it's so funny when you and I are communicating.
I had a thought, I compressed it into a very narrow bandwidth thing of speech. I told it to you, you uncompressed it into your brain.
It might actually mean a pretty different thing to you than it means to me. That insight is at the bottom of my creative process.
I assume when I write a book that what goes into people is something different than came out of me, that they are going to take it and reassemble it in a different way.
And so I have to construct it in a way that there's a hole for the reader to go in and just do what they need to do with it.
Like that the more I just let the story tell itself, the less I tried to like.
influence the way he thought about the story, the more the story landed.
And then, of course, when you do that, you're giving people lots of options, you know, in how they and how they see the story, how they understand the story. It's the risk you take.
But it is, it's what makes it alive. And
it's why, and it's why you get this huge range of response to a given story.
But you, that you've got to actually just accept that when you're saying something, the other person gets to understand it however they want to understand it.
And if you don't do that, what you get is something that's dead the next day. It's like, yeah, yeah, you made your point, but but I didn't hear it.
I don't want it.
This is always one of our key goals with every episode:
no matter what you think about the company,
you're going to enjoy this episode and you're going to learn something from it. And then you may come away thinking like
this company is terrible. You may come away thinking this company is righteous.
Yep. But like.
Sometimes we don't nail it. Sometimes we don't normally normal it.
Yeah, so we don't always nail it.
But that's the goal. Yeah.
Yeah, no, I think
it's the creatively fun goal. Yeah.
Because that's the challenge.
Rather than just imposing your editorial view on the world, present it in as elegant way as possible and let the reader make what they make of it.
Once you realize that's the thing to do, it's so much more fun than trying to muscle people around.
It's all of a sudden you're dancing with a reader instead of like hurling them all over the dance floor. It also requires you to learn something new.
while you're making the creative work.
Like if you come in with a point of view and you come in, let's say we try to, I was so afraid when we were making Trader Joe's that we were going to remake the Costco episode.
And I was like, this episode is going to suck because we're not going to have the original enthusiasm. Just like Costco, but not as good.
Or it's Costco, but it's for furniture.
Oh, this is totally different.
You have to have new insights that delight you as you're researching it so that you can make something great. And I think the reasons acquired will eventually fail.
I don't think come from like platform disruption.
Like, oh, TikTok's going to make it so people want short form instead of acquired maybe but the more likely reason that we eventually fail is we stop being delighted by new things we discover so we have nothing new to deliver to listeners right I agree with that if you were to ask me how you were gonna fail that's exactly the kind of thing you just run out of you'd run out of gas or run out of material that that that made your socks go up and down Okay, listeners, now is a great time to thank one of our very favorite partners, Shopify.
And David, we recorded this episode with Michael the week after Thanksgiving.
And while you and I were nice and festive and coming off of some relaxing time with family, the Shopify team had been cranking because Black Friday and Cyber Monday is, of course, the biggest sales weekend of the year for merchants around the world.
Yeah. At the very same time as we were recording, Toby was sharing the final stats.
So Shopify merchants did $14.6 billion in sales over the weekend, which was up 27% from last year.
Over 15,000 entrepreneurs made their first sales, and 81 million unique shoppers bought from Shopify merchants. That is absolutely nuts.
That four-day sales volume number, that's almost twice as much as Shopify's entire annual volume when they went public in 2015.
Of course, as we chronicled on our required episode on Shopify back a few years ago, just wild.
And part of that growth was that for the first time this year, a few merchants were able to sell on Black Friday directly inside ChatGPT thanks to Shopify's partnership with OpenAI.
So, like, no links or redirects. Consumers could ask ChatGPT about Black Friday deals for products they're interested in.
And Shopify loaded actual checkout flows directly within their ChatGPT conversations. This is super cool.
Glossier, Away, Nike Strength, Majori, Spanks, and Skims were all live on ChatGPT on Black Friday with Shopify.
This is just one example of why Shopify is so awesome and one of our very favorite companies in the acquired universe.
Shopify lets anyone sell in seconds online, in store, on mobile, on social, on marketplaces, and now with AI agents. And it's not just startups.
It's General Motors, it's SA Lauder, it's Mattel, and on and on and on. So whether you are just starting out or you're operating at global scale, Shopify helps you sell anywhere your customers are.
So get started at shopify.com slash acquired and just tell them that Ben and David sent you.
All right. How are we going to end this? This is your show.
Carve outs? Carve-outs. Yeah, we got to do it.
So again, I think carve-outs. What does this even mean?
Okay, so
you'll appreciate this. It was my wife's idea back towards the beginning of the show.
She used to listen to
Slate's, I think it was a Culture Gab Fest. Yes.
And
they do cocktail chatter at the end of episodes. It's just like, hey,
something unrelated. And she was like, you guys should do that.
That's fun. Well, I understand the idea of it.
Why is it called a carve-out?
Well, okay, so then we were like, this was in a phase of acquired where we wanted to brand everything as like around.
Okay, there we go. And so we thought, okay, what can we call this? We're not going to call it cocktail chatter.
We came up with the idea of a carve-out. Like in an M ⁇ A transaction,
a carve-out is like this piece of the purchase price goes to like this set of shareholders for special reasons, their employees or whatever. Okay.
So these are the things we're carving out as things that delight us that have nothing to do with the rest of the episode.
But the name is just residual, it's just a residue of your former incarnation. Yeah.
We used to brand.
You wouldn't used to have a thing called the LP Show because of, you know, we had all these old branding. The playbook is sort of a remnant of the older version.
So what are we going to do? What are carve out? What is specific thing?
We have some categories that we're going to throw out, and then you got to tell us, and we'll tell you things this year that we loved in this category, typically pieces of media or products or something like that.
All right. We usually start with books.
That's kind of funny having you here.
I mean, so many of your books have been our parliaments over the years. Really? Absolutely.
Yeah. Yeah.
So it's
books that I've read in the last year. Yeah, books this year.
So I've got to confess I've had a very weak reading year because
I've been really deep in two projects where I've been working. And when I'm working, often all I'm reading is for work.
I can think of a couple, one at the beginning of the year, one I just put down.
First one I read my son was in high school at the time had read it and he was enthusiastic about this 800 page novel and i and i thought that that just didn't happen very often and it's it's it's been out a long time it's called the name of the wind by patrick rothus and it's a fantasy trilogy He never got to the third book.
And I don't know what's happened to him. He's like blocked, but I've not found it.
It's like George and Martin Sitchin. I'm hoping he's an acquired listener.
And I would tell him, I can come help get you unblocked. I know how to unblock writers.
I have a secret power here. And so do you have a secret life as a fiction ghostwriter? I do not.
But I do have a secret life as a coach to writers and
other writers. And it's this thing was, it was so compelling.
I couldn't believe how good it was. And I couldn't believe how good it was that he hasn't, he's just gotten stalled.
But the name of the wind, Patrick Ruff, is read at the beginning of the year, very beginning of the year.
At the end of the thing I just finished, it's not like it's a great book, but I think it's like it's so short.
And of, it's something that is speaking to our moment in our, it's basically how I govern ourselves. It's, um, I always mispronounce his name, it's Vannevar Bush.
Oh, yeah, yeah, yeah.
Who essentially created the American Science Project.
And it's a little, it's a basic, I think he started it as a memo to FDR, then FDR died, and it ended up being a memo to Terry Truman about what America could do if the government in the right way got behind science.
He was saying, look, what we did with the Manhattan Project, we can do with biology. We can do do it, we can do with the other hard sciences.
He was describing not a top-down approach, not like the government is going to just decide. We're going to, we're going to fund it and let the scientists figure out what they need to work on.
That was the big insight. So those are two books.
How about you? What books do you have?
Similar to you,
it's been a research heavy year. Yeah, and we have young kids.
So fun books are. Right.
One great book I read for research was Last Man Standing to prep for the Jamie Dimon interview. That was really good.
Total Page Turner
made it, it was a great book. Is it about him?
Yeah, it's about the ascendancy of his.
And then two is, I just love reading Morgan Housel and his new book, The Art of Spending Money, is really fun. I mean, it's where I get most of my
latent ideas of, hey, hey, dummy money's not going to make you any happier. He's a great explainer.
Great explainer. So good.
My two are,
first one is a reach back to December of last year at the Mars episode,
Emperors of Chocolate by Joel Glenn Brenner. You ever read that? You know, so good.
I once, I had a chocolate-related story and I flipped through it, and I didn't ever have time to read the whole one.
But yes, I know that. So it's the dual history of Hershey and Mars together.
Yep.
It's the, I believe, the only big book she ever wrote.
And it's just a masterpiece. It's so good.
The other one,
Morris Chang's autobiography that we got to read. It is currently only in Chinese,
but we got to read an English version of it to prep.
Why did you do that? Who translated for you? This woman, Karina Bao, did a translation for us.
Just for you. Yeah.
She was working on it as just a pet project anyway and
accelerated it for us. Okay, books, podcasts, number two.
Well, this is a layup.
Your podcast is the big addition to my rotation. Well, thank you.
It started in July, and I've listened to, I don't know, 10 of them or something. Well, thank you.
But
what is in your rotation besides acquired?
Against the rules, of course.
I don't listen to my own thing.
I listened to Malcolm Gladwell's Revisionist History.
I listened to
The Smartless Guys because I like them.
Your interview on that was great, too. It was fun to do it.
What else will I listen to the daily some.
Every now and then I'll dip into a right-wing thing just to hear it. Just know now
that that
any any recommendations
no
uh
not really and and then kind of you know random stuff like every now and then bill simmons will have something i want to hear i love bill simmons i just don't have time like it's he's prolific you have eaten my podcast hours you've eaten a lot of my apologies to bill no no and i can and i can tell you where i was like treadmill in denmark when i listened to the indian cricket thing isn't that the most fun thing about yes you remember a place You do remember a place.
They're very place specific. And
no,
the acquired podcast is the new thing.
All right. How about you all?
I listened to an episode of Invest Like the Best about a year ago, which was a really, really long interview with Graham Duncan. Oh, yeah, that was really good.
That was really good.
That was originally, didn't he, Patrick do that as like a private podcast?
Yeah. And then he did a shorter version.
I didn't listen to the shorter version. I only listened to the like super long one.
But
one of my biggest takeaways from that is about having the correct grip that you don't want to have too tight of a grip on your work, but you don't want to have too loose of a grip.
You need to play with an appropriate grip
for whatever the task is that you're trying to do. And you'll, if you're gripping too tight, you know, you're going to pull it or you're going to, it's going to feel too mechanical, too unnatural.
And if it's too loose, like you're not minding the shop enough. You know, you get, you're going to get your head back in the game.
And there's an
I've been amazed my career at just how useful sports analogies are to writing.
I'm sure to everything.
But these physical memories translate pretty neatly to how the mind, with the mind is doing too. And that,
like when I write a book, I'm on a pitcher's mound. It takes me back to pitching in high school.
And I know, and I'm thinking of the reader as the hitter.
Getting meaning across to a reader is tricky in a way that fooling a hitter is tricky. And it's just, I can feel that connection.
And so these physical analogies are really useful, even if there's sometimes a stretch. Speaking of sports, mine is the Glue Guys podcast, which I think we both went on this year.
Yeah.
Which actually was the origin of us meeting.
Those guys are great. They are great.
I think we told them on the episode. I tell them, I'm like,
you guys got some magic here. You got to keep doing this.
You keep telling everybody that they run their podcast business in the wrong way. And you're right.
And you depress everybody else. You figured out how to do it.
Nobody else helped. Well, I don't know.
They just, they just, they've got magic. Like, they just like,
they are taking it seriously and keeping doing it.
But like, I think it's a really, really, they have the really rare dynamic of like just the three of them together, regardless if they have a guest, don't have a guest.
Like it's they're, they're equally good. They're very different personalities.
Yeah. That helps.
Can I just, I'm so, uh,
like something inside me feels so crunchy. I don't think we've figured out a better way to do it.
Like I don't think we figured out the way to do it and everybody else should just snapped our way.
It's like we have an enormous amount of privilege that we can run a business in this way. And most people have constraints that prevent them from doing this.
It's not that we're right and everybody else is wrong. It's that we have like set up a particular system that works for us.
But it is like you're right and I'm wrong. That
this really is a way of running a business that we could have done with against the rules. And
I'm going to go think about it. uh but anyway so what's our next category okay next next category is um video slash videos movies movies videos movies tv shows
so i just saw a movie two days and ago two nights ago we went to the theater whole family went to the theater
and jay kelly it's new noah bombach new movie and it is it's george clooney
I guess you'd say he's playing he's playing George Clooney with a midlife crisis.
He's playing a famous actor who's trying to sort out uh the meaning of his life
it's just magical it's a beautiful movie and an ambitious really ambitious movie and that i was i've been thinking about it kind of since i saw it like what exactly it was getting across and what getting across i think being famous like a movie star is
puts you at a certain distance to the world around you. And that distance has a price.
And it was sort of taking the measure of that price.
And
which makes that more general is that I think everybody has to make some decisions about the distance that they keep the world at.
And
this is a way of having that conversation and entertaining what that distance should be. Got to see it.
I have so many, but there's one that's like... You're like a TV.
I love movies and I love television.
I have no video games to recommend, but I have lots of these.
The one that's just head and shoulders with everything else and is the greatest performance art I've ever seen in in my entire life is the rehearsal season two. All right.
Nathan Fielder and Eric Natar Nicola, who we actually got to work with.
Eric and A24 Films shot the sort of concert film part of our Radio City show. And collaborating with Eric was unbelievable.
But he was so great. Before any of that,
I saw the rehearsal season two and my jaw is just on the floor with the level of
ambition.
Nathan's a complete psycho, and it's the highest commitment to the bid I've ever seen in any form of media. I mean,
I don't want to spoil anything, but have you seen it? I have not seen it. I will now go see it.
It is,
I was shaking. Okay.
All right. I'm a lighter video guy.
I'm a YouTube guy mostly.
My YouTube
for the year is one I've recommended before a past collab. Doug DeMiro is still killing it.
I think Doug is probably my favorite YouTuber. Like he's just...
What does he do?
He's the biggest car reviewer. Like I'm not really that into cars, but he
got delightful first.
They got everybody interested in cars who weren't interested in cars. Yeah.
Yeah, yeah.
And Doug is like, he does these delightful reviews of like, I just love, you know, watching like mid-range SUV reviews that I'm never going to buy. I just love them.
So listeners will like this.
David falls asleep to this. Yeah, yeah, yeah.
Like you watch Doug in other things too, but like Doug is your.
Yeah, yeah.
Like he'll release a new review and I'll like watch this really what you sleep over like this is what you watch before you go to bed totally so how does it affect your dreams that's a good question do you dream do you like have lightning the queen dreams what do you have what do you kind of no no no no the beauty of doug his his key insight was you know all the other car youtubers are making making videos for car enthusiasts right he makes videos for
people who need to buy a family
gotcha like so i mean he also reviews supercars and like et cetera etc But like, most of his content is a lot of fun.
I thought you would spend
half your dreams in automobiles. No, no, no.
No, he's not. I want to list a bunch.
I'm not going to give commentary on them just because a lot of people are watching stuff over the holidays.
And here's a bunch of things I've loved in the last year. Tires, the TV show, so funny.
F1 the movie. I thought it was very entertaining.
I got to watch it. Beautiful production quality.
My favorite tribute.
Expensify paid $40 million for the
rumored $40 million for the sponsorship of the fake team. That's right.
That's right. That's so great.
Andor,
some of the best thing, if not the best thing in the Modern Star Wars franchise available on Disney Plus. The show Fallout,
so good. And season two is about to come back.
I think that's Jonah Nolan and Lisa Joy, again, artists, like I was saying about Nathan Fielder. Severance was amazing.
Silo has a new season coming out that I can't wait.
It's been the same. The books are really good.
Yes. I like the books.
Yeah, those are my TV recommendations. Nice.
Next category, which might just be me, is video games.
Just you. Just me.
Yeah. So one of the greatest moments in my parenting journey thus far, my older daughter is four, is
I got her into video games. We play video games together now every night and it's just like, it's the best.
And they're like, this is what I have been waiting for.
But I need to give a shout out again to Sea of Stars, which is an indie throwback RPG, which I bought just for me on my Steam Deck. And we were on vacation in Santa Barbara.
And she was like, dad, what are you doing? And that like, that was it. Like,
I wasn't trying. It was like, she came up to me as I'm playing, you know, this like indie RPG and like she started playing it.
And like, that was like, I never would have guessed that this was my daughter's entry into video games.
And then two, Kirby and the Forgotten Land on the Switch is like perfect. We can play it together.
It's co-op.
It's great for me. It's great for her.
It's awesome. So your daughter is an age where she'll do anything you want to do.
No. If she wants to be with you.
No, no, no, no, no, no, no.
You don't know my daughter.
She is extremely independent. It's anomalous and awesome.
Yes.
This is a rare experience. Okay.
All right. She runs the house.
Like, yeah, no, no.
So this is like so much joy for me. Great.
Products. What are some products that you have come to own in the last year that you have just thought are awesome or impressive? Found a new quality of life.
I found a new pen. I got it here.
Let's see.
And it's just like I needed a pen that had just the right sort of
fine point, and that it's kind of generous generous with the ink but it doesn't explode on an airplane and doesn't smear i imagine it doesn't smear it i'm looking at it now the rs teca roller ball pen 0.7 fine and i just ordered a whole case of them because i i it just it's fine i got a pen i just love listeners if you want to write like michael lois we have the answer this is an example of
that company is going to explain someone's process
so that so my that pen is what is a thing what else other products this year the fujifilm x100 vi i previously specifically did not carve it out and carved out a different camera.
I've started carrying the Fujifilm and now love it. It's amazing.
I've got a two-year-old, and it's just so nice to have more than just smartphone pictures of family. It's awesome.
Nice.
I'm just looking at what I have on.
So
ex officio. That's.
No, no, no. But we're not going to talk about those.
That wasn't this year.
We're only talking about this.
Not until they sponsor me.
But anyway, that wasn't this year. But this year, actually, on my feet,
these are things, these socks. I ran out of white socks in London.
I went over to, is it Uniqlo? Yeah. Yeah.
Yeah. Yeah.
And they didn't have any. I was just looking for athletic socks, right?
And they have these other things instead. They've turned out to be so much better than the athletic socks.
And they come in different colors. So you can, you can, like a light gray.
You can wear them as dress socks. You can wear them as athletic socks.
And they like.
Whenever I, I don't know about you. Whenever I find something I love, what's about to happen is it's about to be discontinued.
So you need to buy all of them. You need to buy all of them.
Yes. Right.
So
I didn't get quite all of them because I was flying, I got them in London. I was going to have to fly back with them.
But
I bought basically what was in the store at the moment. And these shoes.
So
those ons? These are ons.
And oddly, I spent a couple of days with Roger Federer this summer and I just discovered them. So we had the on conversation and made me kind of like acceptable to him.
But it was, but the on, I think these, these ons, I was a hoka guy.
Also great. Also great.
Nike basically blew it, right? They let these lips.
100%.
They got rid of their stores.
They thought it's all going to be online and on and Hoka roll in.
And I'm a little torn, but not that torn.
These ons are just like,
especially the white ones.
I'm getting criticized for it because I started wearing them instead of even dress shoes. And like on, I went on the Colbert with these.
And
like, I got eight calls saying you can't do that again. Really? Yeah.
Like, it looks exactly. He's been wearing ons all the time.
Yeah, they just don't look good on TV or whatever. So, but I've been over-wearing both the Uniqlo socks and the
sign of enthusiasm. That's right.
There you go. And isn't the Federer-on deal like one of the best endorsement deals by an athlete ever?
Measured by how much money he gets paid? Didn't he do like an equity deal early on?
Yeah, I think that might be right. He only aligns with companies whose products he really likes.
Rolex. Rolex.
It's an amazing,
how easy it is, right? Also, he's Roger Fenner. He's also Roger Fenner.
It's similar, but it's similar but different. I bought a Ramoa suitcase this year, and I love it.
It's just a suitcase, but
I love it. I got
Ramoa. LVMH bought this.
It's a suitcase company. German suitcase company.
They make the aluminum shell. Yeah.
You got a suitcase in your step every time you show it.
Well, and I got the.
It's exciting to find new luggage. Totally.
I mean, I don't know why it is so exciting, but it's hard to find new luggage. Well, my whole life I've just...
Three middle-aged men sitting around talking about it. I enjoy the podcast.
You know, you find the new bag.
I know your life is going to be different. I've always been a minimal packing, like backpack only, like just maximum efficiency.
You assume you're going to be washing your clothes wherever you go.
Yeah, yeah. But this is the first time I've just been like, you know what? I'm just going to get a nice piece of luggage.
And like, it's not the most efficient way to pet, but like, I just like it.
It makes me happy. It's great.
The parenting.
Parenting. Yeah, let's go to parenting.
Feel free to decline on this.
For the young parents,
two and four and four and 18 months. Yeah.
So the first is discovering guided access on the iPad. It's an accessibility setting where you can make it so none of the buttons do anything and it doesn't respond to taps.
So on an airplane,
they can't mess with Miss Rachel.
That's funny. They're just going to be like,
if you, Dad, make it work. So these are products for parenting.
These are products.
If you are a parent of
kids are kids' age. The last one is the movie Toy Story.
It's the first movie we introduced him to. It was my favorite movie growing up, and it's been really fun.
He took to it? He took to it.
He loves Mr. Potato Head.
He calls it Tapo Head. And so he always runs into the room and says, Tapo Head TV.
And that means I want to watch Toy Story. So as I alluded to, my older daughter is a...
independent woman, shall we say.
We bought this when she was younger, and she completely rejected it. The Slumber Pod.
Do you have one of these? Oh, yeah. Yeah.
So this is a blackout tent.
We have two of these that you put over a portable crib. So when you're traveling, you basically just
put your baby in like a sensory deformation. Oh, you set up the noise machine right next to it too.
You really.
And for most kids, I remember reading, but hearing about this from people, they're like, it's a miracle. And I tried it with our older daughter and she was just like.
like absolute nuclear, you know, like no way is this going to work.
And so I shied away from it.
And then we went on a trip recently and I brought it back for my younger daughter because I was like, all right, well, we'll give it a shot. And it worked like a charm.
Can I just interrupt here for a moment? Yeah. Is it a kind of end zone dance you're doing of your business model that you're just at the end of this offer-free endorsement for consumer products? Yes.
Without actually nobody having to pay you for it. No, no, no, you don't.
You just do it. You do this with a flick of the
because we don't even need the advertising revenues.
No, we just started because it was a good idea. No, these are things we like.
That's good. It's good.
Yeah, yeah. That's good.
And then my last one, this is
fun because it's a tie-in with our Radio City show. I brought the whole family to New York for Radio City.
Bluey. We got to do a Bluey episode someday is this incredible phenomenon.
I don't know if it's crossed to your reader. No, it isn't.
Bluey is the greatest kid show ever made. Bar none.
That's a big claim. It's this guy in Australia in Brisbane, and he made it.
He was, I think, an animator for Peppa Pig, and then made this blend. It's like,
I love Bluey. It's just so.
Disney agrees with David. Yeah.
Disney has been trying to buy Bluey for years. Oh.
For ever-escalating amounts of money.
And they just did a deal, which I think is the first of its kind to use Bluey IP in the Disney universe without owning it.
I think news just came out today that Bluey is coming to Animal Kingdom in Disney World in 2026.
It's basically, it's the Pixar. It's orange Bluey.
Think of it as Pixar of this generation. Is Bluey owned by his creators? Yeah, yeah.
Who is it? Joe Brown. This is his guy.
It's like the Muppets.
Yeah, yeah, it is. It's like Jim Henson and the Muppets.
So in New York, in New York City, you can buy tickets. You get like a 45-minute window.
You can take your family, you can take your kids to
Bluey's house, a recreation of Bluey's house inside a building in Union Square. That's like, great.
If you've got kids into Bluey, go to New York, take them to Bluey at the camp.
My kids would find that a little strange. Okay.
It's true. We keep saying kids, kids of.
Yeah, yeah. You know, kids under.
Yeah, even under. But yeah.
All right. All right.
That's all I got for Carabouts. That's all we got, too.
Michael, anything else? Pleasure. Thank you so much.
So much fun.
What a joy. Thank you for giving us your evening.
This is the longest I've spoken to anyone in the last 40 years.
Thank you for doing this, baby.
My pleasure. Anytime.
I'll see you at your 20th. Great.
I'll see you in 10 years.
All right, listeners. listeners, thank you so much for listening and being on this journey with us.
David, very fun way to try to unpack why acquired worked there with Michael.
If you had told us 10 years ago when we made the Pixar episode that we'd be sitting down with Michael Lewis to
analyze ourselves and trade modes? Oh,
my creative process works. Yeah.
Unbelievable. Unbelievable.
Thank you, Michael, for doing this with us. So good.
We have another thank you to Shep Films. This is the crew that made this one look so good.
You'll notice that this was not just David and I setting up a few cameras like we've done with Steve Ballmer or Goris Chang. This was actually produced.
And so we have a giant thank you to the Shep Films, S-H-E-P Films Company. They do amazing work.
They've made like full two-hour movies with Pedro Pascal and, you know, make sci-fi movies, and they do stuff like this. And so we're just delighted to have worked with them.
Thank you to our partners this season, JPMorgan Payments, trusted, reliable payments infrastructure for your business, no matter the scale. That's jpmorgan.com slash acquired.
To Century, the best way to monitor for issues in your software and fix them before users get mad. That's sentry.io slash acquired.
To WorkOS, the best way to make your app enterprise ready, starting with single sign-on in just a few lines of code.
Shopify, the best way to sell, whether online, offline, AI, anywhere, whether you are a large enterprise or just a founder with a big idea. That's shopify.com slash acquired.
Listeners, if you like this episode, go check out our episodes on TSMC, Hermes, Costco, the NFL, Berkshire, or any other episode that we talked about there with Michael.
After this episode, check out ACQ2. We had Andrew Ross Sorkin on and it was awesome.
Speaking of trading notes on the creative process, very different job that he does, but
rhymes with Acquired in some ways. So you can search ACQ2 in any podcast player.
Come talk about this with us in the Slack.
Or if you don't want the Slack, but you do want email, we just did a huge, huge overhaul to our email system. It's no longer just going to notify you when a new episode comes out.
There's all sorts of goodies in that notification email, like our takeaways from the episode, some behind-the-scenes photos, corrections from past episodes. It's the place to be.
So you can join that at acquired.fm acquired.fm slash email. It really is beautiful.
And
we might have some more upgrades to all the... That's right.
What do you call it? Like the chrome around Acquired? Yes. Coming in 2026.
So stay tuned. That's a great way to put it.
Well, with that, listeners, we'll see you next time. We'll see you next time.
Who got the truth?
Is it you? Is it you? Is it you? Who got the truth now? Huh?