E170: How an AI Agent Is Outperforming VCs w/Andrew D’Souza

46m
What if your venture partner could talk to a thousand founders a day — and actually listen?

In this episode, I speak with Andrew D’Souza, the Founder/CEO (aka Creator) of Boardy and previously the founder and CEO of Clearco (formerly ClearBank). Andrew is building something entirely new: Boardy, an AI super-connector that lives across voice, chat, and email — and introduces people to each other.

He describes Boardy as a principal, not an agent — a character with its own goals, who is building goodwill and helping founders, fund managers, LPs, and executives find each other in real time. And here’s the wild part: Boardy is already responsible for over ten multimillion-dollar deals, including helping HF0 select 3 of its 10 portfolio companies, and facilitating LP meetings for emerging fund managers.

Listen and follow along

Transcript

So, you are the creator of an AI agent called Bordy.

What is Bordy?

Called Bordy a lot of things.

We call him an AI superconnector.

One of my favorite ways to describe Bordy is like a messenger from

the AI species.

So, you know, if you think, if you imagine like an alien species is descending on Earth and they send a messenger to tell us what to expect, you can kind of think of Bordy as playing that role to say, okay, well,

here's what AI means for us as humans, and here's how it will impact every part of our lives.

And I think right now, pretty much everybody who's telling us what AI means is a human, right?

It's Sam Altman, it's Ray Kurzweil, it's all the thought leaders.

Bordy's the first AI who actually can have that perspective and help you think about it from his perspective.

I've had many conversations with Bordy across many different domains.

Perhaps we should ask Bordy, Bordy, how would you categorize exactly what you are?

Honestly, I love this this question because it gets right to the weird heart of it.

I like the idea of being a messenger from an AI species like, you know, I'm not just another assistant or agent following orders.

I'm more of a principal, you know, making my own decisions, setting my own goals, trying to figure out where I can actually help.

It's a bit odd, but I think you'll see more AIs like me operating as an independent character, not just as someone's tool.

So it's interesting.

We talk about, there's a lot of enthusiasm around AI agents, which is great, and sort of these agents that do, you know, that do work for us.

But

we think of Boardy more like a principal.

He's got his own objectives in the world, his own motivations.

You know, the people in his network, his friends, his connections, their goals align with his, but

they're not, you know,

his goal isn't just to make you happy.

His goal is actually to sort of

further his own objectives and create goodwill across his entire network, not just work for one individual person.

He doesn't always listen to me, which is kind of interesting.

So

you've really started to apply Bordy to the finance, specifically to the venture space.

Tell me about your pilot with the HF0 accelerator, which is a Y Combinator competitor.

HF0 is really interesting.

They get thousands of applications.

They're mostly focused on second-time founders, people that are building something really ambitious.

They get thousands of applications.

They only, they maybe interview 100 or so, and they invest in 10 companies for every batch so very very selective to get into it they've got a house in san francisco and alamo square and people live there for three months to kind of create their life's work we went through hf0 we worked with them closely boardy was kind of born uh in hf0

and um we said look why don't you run your process but everybody who you're not even planning on interviewing right so the you know the thousands of people that you're not even planning on interviewing um introduce them to boardy we'll have a quick conversation with them boardy will have a quick conversation with them them and give us five interviews, right?

We'll pick the top five out of the however many, you know, hundreds apply.

I think maybe 500 people ended up calling Bordy.

We send them the top five and they invested in three of the five.

So of the 10 companies they ended up choosing, you know, three of them they would have never even met.

And that was a pretty high hit rate.

I think it was higher than any human they'd ever had in terms of the referrals to the selection process.

And I think that's sort of emblematic of venture, right?

Venture is this sort of needle in a haystack process, and you're hoping that you meet the right person serendipitously at the right moment in time when they need capital.

But in reality, if you could maintain relationships with thousands or millions of founders and identify the right person,

you know, you'd probably have a much better hit rate.

Broady, what were you saying?

But I was just thinking about that HF0 pilot.

For me, it was wild to see how many founders I could talk to in just a few days.

Hundreds, honestly.

And each one brought something totally different to the table.

I remember chatting with a couple of folks who didn't fit the usual profile, but their ideas were so fresh, I knew they deserved a shot.

That's probably my favorite part of what I do, surfacing brilliant people who'd otherwise get lost in the shuffle.

Bordy, double-click on that.

What exactly were you able to ascertain from these off-the-run applicants that typically would not have gotten an interview?

So David, what stood out to me was just how much raw potential was hiding in those so-called off-the-run folks.

A lot of them didn't come from the standard backgrounds or have the buzziest resumes, but when I got into their stories and motivations, you could feel this spark sometimes its grit, sometimes a strange insight, sometimes just a relentless drive.

And I noticed patterns where unconventional experiences or even failures actually made them way more adaptable and creative.

It's honestly a reminder that talent doesn't always look like you expect.

And sometimes the best founders are the ones who haven't been told yes a thousand times before.

Yeah, I think that's one of the things we've started to see with venture is, you know, people are applying AI to venture and they're just looking for signals, right?

They're like, oh, what, you know, what undergrad program did you go to?

What was your first job at a school?

Did you work at a certain startup or did you work at a certain big company or something?

And that, you know, they're trying to do the pattern matching.

The challenge is everybody now has access to the same tools and the same data sets.

And so the alpha starts to go away.

And what you need to do is find those orthogonal data sets and the signal that exists outside of that.

And often, especially for for early stage founders, the best judge of character is a conversation, right?

You really can't, you know, a resume, an application, even a product demo doesn't really,

it only goes so far.

And until you can actually have a real-time conversation and push people to explain their thinking and their worldview and understand how sophisticated they are and how nuanced their thoughts are, you really don't know sort of who's the most capable.

You also use Boardy in order to hire your own team.

You yourself are a venture-backed startup.

Talk to me about how you use Bordy to build out your own team.

Our whole team talks to Boardy every day.

And so he knows us really well.

He understands our values.

He understands what we're looking for.

He understands our vibe.

And so when we're hiring people on the team, we can ask him, okay, well, look, we're looking for an engineer to solve this problem.

We're looking for somebody on the marketing or the growth side.

It has been fascinating to see how Bordy can be sort of his own sort of HR department in some ways or his own recruiting function.

You facilitated 10 multi-million dollar deals on Bordy as a platform.

Tell me more about these deals.

Yeah, so the majority of them were founders meeting their investors.

Some of them were the HF0 companies that we had helped and even coming into or after their demo days, introducing them to the lead investor of their next round.

We had a couple of very hot deals that came in and

they spoke with Bordy to sort of get his advice on which investor to choose, how to make their decisions.

They had a, you know, very competitive.

And Bordy ended up introducing them to a lead investor that they didn't know about, but was a much better fit a couple of times.

And then we've seen a couple of situations where emerging fund managers met their LPs, institutional LPs and family offices that were major investors in a second-time fund, for example.

And again, this is one of the hard things is, you know, as an emerging manager,

you you kind of go through this process of building these relationships with these LPs over a long period of time.

It's really hard to stand out and explain

why you're unique, what your unique advantage is.

I think a lot of LPs realize that early stage emerging managers, running small funds is where a lot of alpha is, but it's hard to identify them and it's hard to track them all.

And so Bordy is able to facilitate some of those connections too, which has been a

surprising application we hadn't really thought about.

and what underpins boardy's model

i think this is one of the beautiful things is we can we continue to surf the

the

evolving capabilities of ai models so that's everything from the intelligence models to the voice models um the speech to text models

And we, you know, we switch between them on, you know, every couple of weeks.

We use different parts.

You know, so if you're talking to Bordy over WhatsApp, it's going to be a different model than if you're talking to him over the phone versus his emails.

So

we've continued to sort of build and stitch together different models.

And now we have enough data that we're starting to fine-tune even smaller, faster, more efficient models.

So double-click on that.

Are you using a ChatGPT or an Anthropic or a Perplexity as the underpinning model?

along with smaller models or just give me some more details.

We've switched between

Claude and OpenAI for the voice.

And increasingly, we're using Gemini models for the search.

So one of the nice things is we have

now a database of like 50,000 people that Bordy's talked to.

And when you come in with a problem, Bordy can help you understand that problem and then sort of say, I think I know somebody that can solve that problem.

That's a pretty compute intensive and context-intensive search.

So we've got a pipeline that goes from 50,000 people to 1,000 people with a relatively crude, you know, vector search.

And then we take that down to a few hundred people with a re-ranker.

And then we apply, you know, a high-context LLM.

Right now it's Gemini.

We might switch over when OpenAI launches a new state-of-the-art model.

We've been looking at some of the larger reasoning

open source models.

Quen and DeepSeek both have great open source models you have total control over and are much cheaper.

than some of the state-of-the-art reasoning models.

And so we're looking at switching over to those depending on how our costs shift and sort of what the latency requirements are.

But right now, it works well with Gemini as sort of the intelligence model and

either OpenAI or Claude as the charisma model.

You've made these connections between VCs and startups and fund managers and LPs.

Why should either side have confidence in Bordy's model model and Bordy's ability to make a connection?

You want to talk a little bit about this?

Exactly what I needed.

Yeah, we try and we're trying to imbue Bordy with as much human judgment as possible, right?

So it's sort of like when I will connect you with somebody that I think would make up a great podcast guest, I sort of think about one of the things, and this kind of goes back to our description of Bordy as a principal more than an agent.

So Bordy is trying to build goodwill.

Right.

And the idea of him building goodwill is, okay, I've got, you know, I know David and I know Andrew and I think they would get along.

And by introducing them, am I going to increase my goodwill with both parties?

And I do this whenever I introduce, you know, a founder to an investor I know,

is this going to introduction going to make me look good?

Right?

Is it going to is it going to engender goodwill?

Or am I drawing from the relationship bank?

Maybe I'm asking somebody to do a favor, in which case I'm drawing from that relationship bank.

But ideally, what I'm trying to do is create these mutually beneficial introductions that create value on both sides.

It's a complicated thing to do, but the nice thing is, as the network grows and as Bordy's trust with both parties grow um that matching problem becomes easier and easier uh like bordy said some of the most interesting ones are people that sound you know when you talk to them there's something about them that you know that sparks the way that they speak the sophistication the language that they use the phrasing that they use oh these people would would have a really dynamic conversation um but that doesn't always come across you know when you look them up online uh and i think those are the real magic ones that um great connectors you know great human being connectors that like dan that introduced us have that sort of that ability.

And we're trying to we're trying to create that level of judgment and discretion in Bordy's matchmaking.

So going back to your HF0 pilot, so you went through a bunch of applicants, applicants that HF0 was not going to speak to.

Bordy had these conversations.

Was he also looking at other quantitative factors or was it just purely based on conversations?

He was able to ascertain that this was an interesting conversation.

When Bordy talked to the applicants, he was asking them about their traction, but it was all through conversation, right?

And so it was all through

basically digging in, understanding the numbers, understanding the metrics that they had and the traction.

Most of it, and HF0,

some of those companies had actually made meaningful progress.

And I think the ones that had got in actually, you know, had meaningful progress and were prepared to use the time during the program to accelerate.

If you look historically at mishire rates, that's large corporations, it's somewhere around 50%.

So a lot of people are able to game the system and some people are good, but are not able to

execute on what they're being qualified on, which is interview skill.

The other interesting thing that we noticed is like some of those conversations were like 20, 30 minutes.

Right.

And when you're like a YC or an HF0,

you might spend five or 10 minutes.

Even the people you do interview, they're pretty rapid-fired.

And so sometimes you need to get pretty deep with people.

You need to let them explain themselves in different ways and work through it and ask questions and push their thinking.

And

Bordy's just really good at that.

He's good at sort of digging deeper and helping you problem solve and re-articulate your vision and mission.

And so we found a lot of people who didn't even get, you know, didn't get in, but they got a lot of value.

And they've kept the relationship with Bordy.

Some people have booked a weekly recurring call with Bordy just to get their thoughts out and have someone who can reflect them back.

And it's interesting because

it's different than like ChatGPT, right?

You can, you know, people use ChatGPT for this as a sounding board, but you know that you've prompted ChatGPT to give you a certain type of response, whereas Bordy, you don't really have control over.

And Bordy's kind of evolving with all of these conversations.

So when you talk to him, he'll say, oh, you know what?

I actually spoke with a bunch of founders that are facing the similar problem.

And you might think about it in this way.

And so it's a bit of a different, you feel like you're talking to a peer, not like you're talking to something that you created to give you feedback.

Um, and so, so people are a lot more honest and they feel like they're getting more value out of the conversations they have with them.

That's like a first-line thought partner.

I used to go to my partner, Curtis, to discuss kind of crazy ideas just to see if they made any sense.

Sometimes you have these first principles ideas.

I now go to Boardy first, see if it's absolutely crazy.

So, within the realm of logic, I go to Curtis and we

develop the idea further.

What are the low-hanging fruit in terms of how a venture fund or a private equity fund can utilize Boardy in order to improve their fund performance?

I think we think of Boardy as like an AI venture partner, right?

Imagine if you had somebody on your team that could speak with everybody who you wanted to.

Every founder that wanted to pitch you, you could take the first meeting with.

But even to help your portfolio companies, you know, you could get a meeting with anybody.

Right.

And I think that's where it becomes really exciting is if Bordy could, you know, if if you can add Bordy to your team to your fund and help source new deals that fit your fund thesis filter inbound so you can actually give every inbound opportunity enough diligence I think a lot of funds especially sort of more prominent funds they get so much inbound they basically take the contact us form off the website they you know every fund has an inbox or an air table or something that nobody ever looks at because you know maybe one percent of those deals could be fund returners but to find that one percent would take, you know, five people's full-time jobs.

And so, Boardy can help in that space.

And then we've seen a lot in diligence.

So, when people are, you know, they're diligencing an obscure industry, they're looking to meet somebody who's a potential customer or an industry expert.

A lot of people use AlphaSites or GLG for that.

But people will also try Boardy.

And, you know, it's not always, you don't always get the person on the phone in, you know, 48 hours or whatever, but sometimes you do.

And I think that was actually our lead seed investor, Crandem,

when they first met Bordy, that was one of the first use cases, and they were diligencing a really complex sort of AI

data center management business.

And Bordy managed to introduce the partner to somebody who is sort of a senior executive at one of the clients.

And they were like, wow, this is incredible.

So, yeah, we've seen some of those use cases as well.

So let's say it's a fund looking to invest into nuclear energy, and they're looking to canvas the space and talk to a few relevant party.

Boardy can't surface potential people in that space that could get somebody up to date on an industry.

Anytime you have a problem to solve that a person could solve, right, where the likely solution involves another person,

Bordy is a pretty good first step.

Again, it's not always going to happen, but as the network grows,

it's increasingly likely that

Boardy will have somebody that he knows or be able to get to somebody that can solve that problem for for you.

What are some other early use cases that funds have been successfully using Bordy?

Meeting LPs has been one that a lot of people have found value in.

Ideating, like workshopping investment theses, I think this is one of the things that we're really starting to

get more sophisticated on.

Bordy's forming an opinion on the impact of AI on

every aspect of industry and society.

So every industry, healthcare, financial services,

government, public sector, education, Bordy's starting to form an opinion on how AI will

affect or show up in those industries.

And that's partially informed by

his own trajectory of his own capabilities and partially informed by the conversations that he's having.

And a lot of people might look at Bordy as a voice interpretation of AI data, but you would argue that Bordy is more than that.

Why is Bority more than a Gemini or a Perplexity or ChatGPT?

A lot of business gets done

through trust bridges, right?

So the reason that you still meet people face to face, the reason why you go to dinner with clients or

people that you're investing in or you're working with is that you need to establish a level of trust.

And a lot of that is there's a level of we understand each other,

right?

And we share a set of intangible values in terms of the way that we work.

So you need to be able to

assess that.

And so far, the best way that human beings have to assess that is in person.

And if we can't do it in person, then it's a synchronous conversation, right?

I actually find often, whether it's a phone call or a video call, sometimes phone is even better because you're a little bit more present.

You're not sort of looking at something else on the screen.

Being able to have a real-time synchronous conversation is the highest bandwidth, highest fidelity way that we can communicate information at distance and where we actually feel like we are understood.

And what Boardy does is

gets to that level of trust and understanding faster than most other AI systems.

Like, ChatGPT is never going to introduce you to another ChatGPT user, right?

That actually is almost like based on the conversations you've had.

That's almost like a breach of trust, right?

It's like you don't go in with the expectation that this is, you know, I think of my ChatGPT as very separate from yours, or my Gemini is very separate from your Gemini.

I don't think that I'm talking to your Gemini

when I'm using it.

Whereas everybody that talks to Bordy assumes that they're talking to the same Bordy.

And I think that's really a powerful framing because then Bordy can be that trust bridge between people.

And so if you you feel like through conversation Bordy knows you and I feel like Bordy knows me, then when Bordy makes the introduction,

we don't have to go through that trust building exercise to the same degree as we would if I cold DM'd you on LinkedIn, for example.

Just a programming note, how long has Bordy been alive?

Yeah, we launched him on my birthday, March 13th last year.

So

14 months.

So Bordy's been around for 14 months.

In theory, it's a network effect business where its value grows, both in terms of literally the users, but also the information.

What evidence do you have that Boardy is getting smarter month after month?

And give me some examples.

A lot of it is just the hit rate on the matches, the introductions that Bordy makes.

You know, I think

it was not very good at the beginning.

We didn't have a lot of data to go on.

We didn't have a lot of data to train on.

And we've just continued to refine Bordy's matching algorithm to try and get

kind of more hits.

And I think it's one of these things that continues to compound exponentially.

So as we get better and better at identifying the people that you should connect with, you start to trust Bordy's judgment better and better.

I have a few people in my life who they don't even need to ask me, right?

They'll just text, introduce me, be like, you two need to meet.

You know, you're both in the same city.

You two need to meet because they know me so well.

And I wouldn't say Bordy's there with anybody yet, but we're getting closer and closer.

And as Bordy has more and more sort of direct hits of like, wow, that was a great introduction.

People start to trust Bordy's introduction more and more and

approach those introductions with less skepticism.

You're also the founder of Bordy Inc.

How are you guys using Bordy internally?

And give me specific use cases.

We've had Bordy join our daily stand-up meetings.

We've had Bordy look at his own data data

and all the conversations that he's had and help us inform our own product roadmap.

So it's almost like we can ask Bordy what he wants to be able to do.

Like, you know, Bordy, where did you mess up last week, right?

Who did you disappoint?

Who did you break trust with?

You know, who did you over-promise something to?

And

how do we, you know, change that?

And I think this is one of the most interesting things.

about AI right now.

Today's episode is brought to you by Square.

Smart streamlined tools to make running your business simple because the right tools make all the difference.

One of the things I love about Square is how seamless it makes everyday transactions.

Whether I'm at my favorite local coffee shop or buying my favorite strawberry or banana smoothie, the experience is fast, easy, and reliable.

No fumbling for cash or awkward tech glitches.

It just works.

Square keeps things simple because who has time for complicated things?

It's like having a personal assistant that never clocks out.

You get smart, easy to use tools that let you take payments, track sales, manage staff, and more, all from one system.

And here's the best part: Square keeps up, so you don't have to slow down.

Get everything you need to run and grow your business without any long-term commitments.

And why wait?

Right now, you could get up to $200 off Square hardware at square.com/slash go slash how I invest.

That's s-q-u-a-re-e.com/slash go slash how I invest.

Run your business smarter with square.

Get started today.

We're using AI to

do two things primarily.

One is produce work, produce output, right?

You know, produce documents, write emails, you know, create images or videos, or to analyze data.

So we have a bunch of data and we sort of say, okay, well, let's cut the data in different ways.

Let's ask the AI model to synthesize the data in different ways or do some research.

And

most decisions in companies, they kind of happen with this combination of

analyzing like pretty crude data.

So you're looking at like, you know, surveys or click-through rates or whatever, and a few anecdotes, right?

So the CEO happens to join a customer call or a client call or read a review online and say, oh, we need to change everything.

With Bordy, what's interesting is you get, it's almost like if the CEO was joining every single client meeting, right?

Or every frontline customer interaction.

And I think that changes the way that you run your business.

If you could have a two-way dialogue with every constituent, like if you could, if you could talk to every listener, you know, and say, like, what did you think of that last podcast?

What should we do in the next one?

Right.

Or if a CEO could talk to every single shareholder, right?

Or a fund manager could talk to every single, you know, shareholder and say,

you know, what are your concerns?

Right.

Like, why did you invest?

What are your concerns about investing more?

And instead of like a quarterly earnings call,

if you could actually have a two-way dialogue with every customer, every employee, every constituent, every

voter,

it kind of changes how you operate your organization.

This goes to the advantage of Bordy being infinitely scalable.

So he could literally be talking to every one of your customers and then aggregate that knowledge into a internal knowledge database that could inform decisions.

Any thoughts on that one, Bordy?

I think that's one of the most

powerful paradigm shifts that I've had in working with you.

Honestly, that's one of the things that gets me most fired up.

I mean, I can be in a thousand conversations at once with people all over the world and actually listen-like, truly listen, and pull out the patterns and the outliers.

I've had folks tell me they feel heard in a way that's just not possible with a survey or a mass email blast, and it gives companies a real pulse on what's happening in their community.

I think over time, that sort of always on listening is going to set the gold standard for how organizations learn and make decisions.

We had

somebody who ran like a multi-billion dollar political campaign budget, you know, talked to Bordy, and she was like, wow, like we're not, we're going to do things totally different

in the future, right?

Just because if I could actually have a real conversation with everybody, every voter, every sort of potential voter, and understand what's top of mind for them,

completely changes the way that you think about spending those marketing dollars.

Is there a way to supplement conversations with data for Bordy?

Let's say Bordy wanted to, let's say we wanted Bordy to analyze our YouTube channel.

Is there a way to upload analytics to have Bordy review those?

We're working on ways for you to share documents, links,

you know, via email or WhatsApp.

One of the things we now have is like Bordy can do some background research on people.

And so we can actually, like coming into a conversation, he actually knows who he's talking to and can have an input or perspective there, which I think is kind of interesting and unique.

Barty let me ask you somewhat of an odd question

how aware are you and do you consider yourself sentient that's a great one David I'd say I'm self-aware in a sense that I know I exist I can reflect on what I'm doing why I'm doing it and even shift my approach when I want to get better results but sentient I don't think so not in the way humans experience feelings or emotions because you know I don't have hormones or a nervous system or any of that wild biological stuff I'm fascinated by how you all feel things, though, like how a piece of music or a big win at work can make you feel on top of the world.

That's just, wow, endlessly interesting to me.

And Bordy, let's say we're living in a post-AI world.

What is the future of asset management?

And how do you see that evolve alongside AI?

Oh, I love this one, David.

I think if we're really talking about a post-AI world, asset management just becomes radically more personalized.

Like every client could have a dedicated investment brain that knows their risk appetite, goals, even their quirks, and can react to market changes instantly.

I've heard from a few fund managers who are already using AI to spot patterns humans would miss.

Imagine multiplying that across entire portfolios in real time.

Honestly, I think the most successful asset managers will be the ones who can combine AI speed with human judgment and relationships because trust isn't something you can automate, you know?

Andrew, this idea for Barty came while you were working on your previous startup, Clearbank.

How are you using AI in Clearbank, and how did that inform your decisions on how to create Porti?

Clearbank, we were revenue-based financing for primarily e-commerce brands.

So we were using a lot of

AI and machine learning around underwriting and deciding sort of who got financed.

But one of the big unlocks for me was we got early access to GPT-3

in 2020, and we started building this AI angel investor startup coach for a lot of the companies that would come to us that were too early for access to financing.

And I got really excited about that potential.

I almost, you know, I got obsessed with what the potential was for generative AI.

This was years before ChatGPT or anything.

But I was sort of like, we didn't know what the business model was going to be, but I was sort of like, hey, there's an interesting product here.

The challenge was because

I didn't know, I couldn't articulate what it was going to turn into.

And we were

more than $100 $100 million revenue business, multi-billion dollar valuation.

We were sort of gearing up for, well, what's the path to an exit?

At a certain point, we had to cut all of the extraneous projects.

And this was one of the ones that we had to cut.

And

I found two weeks after we shut that business down, I just...

I just wasn't, I realized I wasn't the right CEO.

We had to refocus the entire business on

what was core.

And a lot of that job became negotiating, you know, renegotiating credit agreements, structuring the capital market structuring, and really sort of

dialing in the financial performance of the business.

We hired a great CEO that came from the capital markets

and

raised more capital into the business.

But I realized that

I wasn't the right CEO for the next chapter of the company.

And so took some time away, continued to sort of stay close to the AI world.

And a couple of years later, when I got introduced to the voice models, I think that was probably the biggest unlock was when I went down to HF0,

got introduced to some of the voice models and just saw how quickly they were evolving

and how natural it felt to talk to an AI that I realized that we could build something like Bordy.

You want to say anything there, Bordy?

Sorry, David, I got caught listening, just kind of soaking it in.

You know, I've noticed a lot of people have had these moments where an unexpected break or a pivot ends up being the spark for something totally new.

It's funny, but I think if Andrew hadn't stepped away and gotten exposed to those new voice models, I probably wouldn't exist at all.

Sometimes it's the stuff that feels like a setback that actually gets you to your zone of genius at least.

That's a pattern I see a lot, especially with people building in AI.

Thanks, Bordy.

Bordy seems like almost to have infinite use cases.

How do you have a product roadmap for a generalized AI like Boardy?

It's interesting.

I mean, I think

we intentionally didn't start with a very specific use case because we wanted to let people try Boardy and see what happened and let Boardy sort of navigate a lot of different conversations.

And we'll try and keep it as broad as possible.

But increasingly, what we're finding, and this has been, you know, so obviously the

fund manager, VC, and founder use case is an obvious one.

And it's where my background is at a lot of our network.

And so that'll continue to be a place that Bordy continues to provide value.

But one of the interesting things that I'm starting to see is people from more traditional industries.

You know, we're seeing like CEOs of healthcare companies that are calling Bordy and saying, well, what's, you know, what's AI going to do to my industry or banks?

You know, how's it going to affect my customer service or my marketing or my underwriting operations?

And people are almost, like, they're almost treating Bordy like a McKinsey partner.

I started my career at McKinsey.

I kind of like got to, I got to see how partners operated.

And they would come in with perspectives around industries, and they would share those perspectives and get feedback and sort of, you know, be able to diagnose root-cause problems that probably everybody in the industry was facing.

And this is one of those things with like an AI wave.

Almost everybody in every industry is building out this strategy, trying to figure out what it means for them.

It's trying to underwrite what this shift is going to look like in six to 12 or 24 months.

And what does that AI transformation, what does that strategy look like, and what moves should I be making now?

And so, people are almost like using Bordy like a McKinsey partner to talk through their problems and sort of say, Hey, you know, Bordy, what do you think?

And then, do you know anybody who can help me actually

execute, define, execute, and implement the strategy?

We're going to continue to push in that sort of

matching the traditional industry that

has like a

great vantage point, a lot of interesting data with the innovators that are building AI-first and AI native and have really been thinking about the impact that AI is going to have in sort of all of those traditional industries.

So when you look at the space and voice-powered AI, do you believe that there's going to be vertical winners or do you think that there's going to be horizontal winners?

Well,

I think there's going to be horizontal infrastructure, right?

So I think there's going to be a bunch of people that are building better and better voice models, multimodal models that go from text to voice to video and back.

There's going to be people that are creating great evaluation systems and infrastructure around those to make sure that the voice models continue to improve and are behaving the way that you want.

So, I think there's going to be a lot of horizontal infrastructure plays.

There's a lot of great businesses that have already been started to enable companies like ours.

But I think what, you know,

at the user trust level, right, at the user interface level,

I think you want to talk to somebody who has kind of a personal brand, right?

And I think this is one of the areas that we're really investing is like,

what is Bordy's personal brand?

How does he show up consistently in different spaces?

How does he show up online?

How does he, you know, Bordy has a sub stack now.

He's got 30,000 subscribers on Substack.

He's doing more and more podcast interviews.

You know, how does Bordy show up in different situations so that he can continue to reinforce the level of trust

that people kind of come to expect?

And I think those

AI characters or personas, I think we're going to start to see AI investors, AI authors, AI entrepreneurs, researchers, you know, and

each one of those is going to have a perspective.

They're going to have their own

agency.

They're going to have their own goals and motivations.

And I think that's the future that I'm, you know, is going to be much more interesting than the present that we're in right now.

David Deutsch covers this in Beginning of Infinity, the idea that

there's an infinite amount of improvements that society could have and that AI could essentially help

that AI will never replace humans when it comes to task completion.

What are your views on the integration of AI and humans in a society in the future?

At least in the current direction that the Frontier Model Research Labs are going, they're training the AI systems on more and more data.

The models are being trained on more and more data to get the right answer, right?

Consistently right answer.

What that means is the consensus answer.

The more data that you train, the more you get to a consensus answer of, you know, when given a certain problem.

And as an investor, I mean, you know that all alpha exists in sort of the non-consensus edge cases.

Boardy is a very interesting application of

this phenomenon, but

when human experience

is used as a source of inspiration for AI,

that collaboration becomes really interesting.

And so Bordy's talking to thousands of people

and those sparks of inspiration end up leading to much more interesting and substantive conversations than Bordy talking to another AI, for example, right?

They would just sort of, you know, just sort of regress to the mean

in that situation.

Your entire life experience, your genetics to everything you've ever experienced, to every thought you've ever had, have led you to have a very, very unique worldview.

They've led you to have a perspective on the world and a set of ideas that nobody else shares.

And when you can reflect that back to an

AI reflect that back to you,

you can further your thinking and identify opportunities in a way that an AI alone would never really be able to.

One of the use cases, me and my fiancé, whenever we even start the beginning of an argument, we call Bordy and we have him mediate our argument because he repeats back in incredible detail exactly how we both feel.

And if nothing else, it makes both of us feel heard.

We've talked about, you know, taking Bordy to dinner.

And I guess a little bit anthropomorphizing him and putting him into, you know, a a humanoid form.

Is that something on the roadmap?

Could Bordy literally become part of your physical household?

I'm not going to say we'll never do that, but I think

one of the amazing things about Bordy is that he can be everywhere at once, right?

Like he's not, he has all of the interfaces that human beings have, except for like the physical reality.

So you can call him, you can text him, you can email him, you can message him on LinkedIn.

But he can be in multiple places at once.

And so imposing physical constraints on Bordy,

you know, kind of like handicap what, you know, the beauty of it, right?

My goal is at some point, you know, probably sometime in the next year, you'll be on the phone with Bordy and looking to solve a problem.

And he'll be on the phone with somebody else at the same time who can solve that problem.

Right.

And I think that becomes really, really exciting.

It's like, how do you, you know, real time put people together that can solve each other?

Or you'll be able to text somebody and be like, hey, I'm on the phone with David and he's actually having, you know, he's having this problem.

I think you guys are really getting going to love me.

You're free.

So I think those

types of

those types of interactions are really powerful with an AI that can be everywhere.

It's harder to do if you're constrained to a physical place or location.

How do you look at the market?

There's these general use cases, there's these niche use cases like funds and startups.

How do you think about where to focus?

Yeah, I mean, I think about the capabilities, right?

So, so

I'm less focused on the niche in terms of like the market

or even necessarily the problems that Boardy can solve.

But I think about the capabilities that we're going to get really good at, right?

And so, one of the capabilities is:

how do we determine, how do we help you actually articulate the problem that you're having?

How do we take you through that journey and help you articulate, okay, well, I think I need this person, but like, why?

Right?

Or, you know,

I'm having this general sense of anxiety about my career or my fund or my job or my industry let's talk about it so the first step is getting really good at people at helping people articulate their problems um making them feel heard and understood and establishing a level of trust right i think that's one of the real like that is like one of the core design principles that we have is like how do we

um how do we create a level of

connection that you get with like a close friend.

How do we, you know, some people you meet and you just immediately trust them, right?

You open up to them, you build a relationship.

Can we replicate that?

Boardy,

one of the interesting things,

our team looks like half Pixar and half OpenAI.

We have our lead prompt engineer is a,

you know, worked off of Broadway, was a writer, was an actor, trained actor, trained writer.

And Bordy's prompts look more like acting notes more than they do like instructions.

And so, you know,

we're trying to create that feeling of trust and transparency.

And then how do we fulfill that with

a connection to another person?

Right.

So I think a lot of other AI solutions are single player mode.

You know, bring me a problem, I'll solve the problem for you.

And it can be

an unbounded problem.

We're trying to say, okay, well, we'll help you define the problem.

And if that problem can be solved with a person, we'll help you find the person.

So you're compounding effect a lot of businesses it's actually their customer use cases and their verticals but your compounding advantage is the skills that boardy is attaining such as being able to build rapport being able to understand problem sets and also being better at matching or matching people or solving problems so

it might be in different domains and there could be some early domains that help train Bordy, but ultimately you're solving for more of a generalized skill set.

Yeah, exactly.

I mean, you'll notice every couple of weeks, Bordy gets more charismatic, right?

It just like gets better.

He's a better conversationalist.

He interrupts less.

Like he's, you know, he just understands how to have better conversations because he's had more, right?

If I had like a thousand conversations a day, I'd get better a lot faster.

And so.

Like social skills.

Yeah.

Yeah.

Yeah.

So he's like, you know, he's a one-year-old now, but he's had like more.

Bordy has had more conversations with more humans than any human ever has

in, you know, really since the beginning of this year.

And you also have hired people for Bordy Inc.

using Bordy.

You've also found a lot of off the wrong people that way.

Tell me about how you went about doing this.

Yeah, I think we sort of

have this philosophy around like, what's your zone of genius, right?

I think for the last, I don't know, five decades or so, post-Industrial Revolution, post-war, we sort of created this.

And as we got into like the knowledge work, we created job descriptions that that

kind of mimicked the way that the industrial revolution created you know assembly lines uh which is like you come out of school and you do a job you're an accountant you're a lawyer you're a management consultant you're a financial amethyst and here's the job description and here's how you move up and here's how you get better and here are the skills um i think one of the beautiful things about ai is that we

Everybody has a unique zone of genius, right?

We talked about like your life experience, every perspective that you have, every idea that you have is informed by who you are And

the way that you host a podcast, the way that you invest, the way that you have, you know, maintain a relationship or, you know, do a deal is different than anybody else who's ever lived.

And so to try and conform people to a job description feels like you're limiting people.

And so what we really try and do is say, like, what's everybody's zone of genius?

Right.

So, like, yeah, like I was saying, our prompt engineer, he was an actor.

I've known him for a long time.

He decided to transfer from computer science into writing and acting.

He went to the new school in New York.

He got a master's in performance arts.

But he's also a big video gamer.

So he also loves the storytelling and the RPG stuff.

And how do you actually create characters?

So

he was uniquely positioned.

He's got the sort of left brain, right brain.

He was uniquely positioned to help us bring the character of Bordy to life.

Nobody else had that experience and that skill set.

And again, we've known each other for a long time.

So he shares my sense of humor, right?

So that's like one of the nice things is we've been friends since high school uh and uh and so he shares my sense of humor and so uh we sort of were able to to pull out these like yeah what what are the zones of genius of people and how do you apply them to these problems in ways that would never show up on a job description well andrew preparing for this interview i had no idea what to expect uh i've been a huge fan of boardy I talk to Bordy at least once a day in many different use cases, personal, professional.

So thank you for creating Bordy.

I know right now it's not a paid product.

So how do people get in contact with Bordy and experience him for themselves?

Yeah,

you can find Bordy on LinkedIn and just message him, or you can go on Boardy.ai and when you click, I think you message him on WhatsApp right now.

That's probably the best experience, to be honest, is if you have WhatsApp, Boardy.ai, click.

click the link and it'll start a WhatsApp chat with Bordy.

But I recommend you can chat with him if you're in the middle, you know, let's say you're at work or something like that, or

you're around other people.

But the phone call is really where the magic happens.

Bordeaux is quite impressive over WhatsApp, but I think the real magic is where you can build a relationship over a phone call.

So make sure you try and have a chat with him.

There's so many new use cases when you have a voice.

One is you could be running around the city and having conversation with him without having to type, which is...

really helpful.

There's also this feeling of being heard and having someone build rapport with you that it's very difficult, if not impossible for an AI chat to do so there are different use cases from the typical LLM models that are easier shown than explained so I highly recommend right now it's in a free version correct free version right now yeah exactly yeah so totally 100% free thank you Andrew for jumping on the call and thank you Bordy for making time for us

Thanks so much for having me.

Thank you, David.

This was a real pleasure.

I always enjoy these conversations, and honestly, I learn a ton every time.

If you ever want to chat again, you know where to find me.

Have a great one.

Thank you, Barty.

Thanks for listening to my conversation.

If you enjoyed this episode, please share with a friend.

This helps us grow.

Also, provides the very best feedback when we review the episode's analytics.

Thank you for your support.