Blackstone Medical’s Founder Vick Tipnes On Scaling a $500 Office Into a Healthcare Empire | E137

46m
When Vick Tipnes launched Blackstone Medical Services, it was the worst possible moment: newly divorced, broke, and with two young kids. For years, he operated in survival mode, managing a business that lost money month after month. Instead of giving up, Vick's resilience became the driving force that turned a tiny, run-down $500 office into one of the fastest-growing sleep testing companies in the U.S. In this episode, Vick opens up to Ilana about the sacrifices, powerful mindset shifts, and relentless drive that transformed his company from the brink of collapse to industry leadership.

Vick Tipnes is the founder and CEO of Blackstone Medical Services, a leading provider of home sleep testing. Under his leadership, the company has earned recognition five times on the Inc. 5000 list.

In this episode, Ilana and Vick will discuss:

(00:00) Introduction

(02:03) Growing Up with an Entrepreneurial Father

(04:35) Leaving College To Chase Entrepreneurship

(06:32) Losing Both Parents and Transitioning to Healthcare

(10:45) Exiting the Radiology Business with Almost Nothing

(15:34) Being Divorced, Broke, and Starting All Over

(19:30) Building Blackstone Medical Services from Scratch

(23:27) Achieving Success After Years of Losing Money

(31:27) How Vick Manages His Career Without Burning Out

(33:07) Investing in Identity and Personal Growth

(36:06) Addressing Sleep Issues and Health Solutions

(38:18) The Power of Tenacity and Refusing To Quit

Vick Tipnes is a self-made entrepreneur, author, and mentor, best known as the founder and CEO of Blackstone Medical Services, a leading provider of home sleep testing. Under his leadership, the company has earned recognition five times on the Inc. 5000 list. Vick is also the founder of Tipnes Capital and Tipnes Health and the author of Did You Sell Your Soul?, where he shares insights on overcoming obstacles, staying focused, and achieving life goals.

Connect with Vick:

Vick’s Website: vicktipnes.com

Vick’s LinkedIn: linkedin.com/in/vicktipnes

Vick’s Instagram: instagram.com/vicktipnes

Resources Mentioned:

Vick’s Book, Did You Sell Your Soul?: It's Never Too Late to Change Your Story: https://www.amazon.com/dp/1662903766

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Press play and read along

Runtime: 46m

Transcript

Speaker 1 Trying to grow a business and remain cash flow positive, it's like eating glass. I don't think businesses go out of business because of cash flow.
They go out of business because people quit.

Speaker 2 Victipness went from being completely broke with just $78 in his bank account to building one of the fastest growing healthcare companies in the country, now serving millions, reshaping how we think about sleep and wellness.

Speaker 1 Life was day to day. I didn't have the luxury of leaving week to week.
It was day to day for years for me. All the things that I was building in 12, 13, 14 through 18, when the right opportunity came,

Speaker 1 when it was our time to go out and play in the game,

Speaker 1 we were ready. Most people look at entrepreneurs as risk takers.
I think they're more calculated risk takers than most think.

Speaker 2 Here was two young kids. You don't have a safety net.

Speaker 1 And still you're trying to, like, why not find a job I'm not built for that the reason that I'm not is because I

Speaker 2 listen you need to get ready for a really inspiring story today.

Speaker 2 Vic Diffness went from being completely broke with just $78 in his bank account to building one of the fastest growing healthcare companies in the country, Blackstone Medical Service, now serving millions, reshaping how we think about sleep and wellness.

Speaker 2 And again, not only that he's the CEO of a multi-million dollar company, but he's also an author, an investor, a mentor, thought leader, and really inspiring entrepreneurs.

Speaker 2 everywhere to live what he calls maximum life. So first of all, Vic, thank you for being on the show.

Speaker 1 Thank you. Thanks for having me on.

Speaker 2 I want to take you back in time to what shaped you when you grew up. How did you grow up? Did you grow up knowing that you're going to be an entrepreneur? What was it that sparked that interest?

Speaker 1 You know, I knew at a very young age, I think probably eight, nine years old. My father was an entrepreneur.
And we migrated here from the UK when I was about eight, nine years old.

Speaker 1 And my dad had a small business in Tallahassee, Florida. And I learned by watching him, him being an owner operator of a small business.
And we didn't grow up rich, we grew up middle class at best.

Speaker 1 So for me, work ethic, seeing him every single day working in his company, in his business, doing the things that an entrepreneur does help shape my own thoughts about it.

Speaker 1 And I was able to compare other people that whether they went into the professional career aspect of of life and went to college and did all these things, I was able to see him and other people that were in my family in my vicinity that were entrepreneurs.

Speaker 1 And I was able to look and see, you know what, I like what they're doing. I kind of like that better than what the other person's doing.
And I just started to gravitate more towards that.

Speaker 2 Let me tap into that because that's beautiful. Because seeing your parents, your dad can bring one of two things.
One, you can say, oh my God, he hustles all the time.

Speaker 2 And I don't know if I want that or it can pull you. What do you think made you actually be drawn to this kind of a life? Because it's really hard to be your own boss.

Speaker 1 I saw a lot of things I loved about what my father did and a lot of things that I didn't like what he did. One of the things was he was really a slave to his company, to his business.

Speaker 1 And it was a 24-hour business. And I remember only going to a few places with both of my parents because they both had to be at the business.

Speaker 1 So it was a small 25-unit motel and, you know, it was a 24-7 business. So we worked all the time.
There was no weeks off or family holidays.

Speaker 1 I mean, really could count on one hand the amount of times we went somewhere together. So for me, as I was growing up, I knew that's what I didn't want.
So at least I had that.

Speaker 1 I knew what I didn't want. And so it then allowed me to focus on what I wanted.
Again, completely trying to run away from this other type of life. I didn't want to be a slave to my company.

Speaker 2 So let me go there because you start college, but you decide to leave.

Speaker 2 And you decide that the regular traditional path of being maybe an employee or whatever is not necessarily to study really well and whatever. That is not it.
What made you change?

Speaker 1 I don't know if I changed as much as I just leaned into what I knew I wanted to do. I knew at a very young age I wanted to be be a businessman.
That's what I wanted to do.

Speaker 1 So going to college for six months just reinforced that, hey, you need to go back to what you really want to do, which is be a really crazy individual and put everything on the line and risk everything to hopefully have your day in the sun.

Speaker 2 Okay, so you decide to leave. Did you get pushback from family or anybody else?

Speaker 1 I got some pushback. My parents definitely wanted me to go to college and get a degree and either be a doctor doctor or a lawyer or something.
I just didn't see that for myself.

Speaker 1 So I went against the grain quite a bit in my childhood. I was always called the black sheep of the family.

Speaker 2 But at least it prepared you well for entrepreneurship, it sounds like the very thick skin.

Speaker 1 For sure. As much as it could be, I don't really think there's anything that can prepare you for entrepreneurship.

Speaker 2 I don't think so.

Speaker 1 I really don't think so.

Speaker 2 So you jump and, if I'm not mistaken, you start with selling cars or was there something in the middle?

Speaker 1 Yeah, no, I started selling cars when I was about 18 years old. I did really well with that.
I was salesman of the month. And then from there, I decided to get into radiology.

Speaker 1 And I was the youngest startup founder of a radiology business.

Speaker 2 Okay, so you start selling cars and I'm sure you learn a lot from it. Sales, I still think it's one of the most important skills that you can learn as a human.
I wish they taught this more in school.

Speaker 2 So you learn a lot about people, sales, deals. Talk to me a little bit.
What do you take and how does that take you to this radiology business?

Speaker 1 First, I knew that in order for me to be a great businessman, I needed to know how to sell. So I needed to flex that.
I needed to grow that muscle. I needed to flex it on a daily basis.

Speaker 2 That was an intentional thing. Like you actually wanted to go to sales to learn this.
It wasn't just, I don't know where where I'm going to find a job.

Speaker 1 No, no, no. I never thought about it for a second that it would be a career.
I thought about it like, I need to learn skills on how to sell. That was it.

Speaker 1 So I did that to learn how to sell and to push myself. And I worked seven days a week.
And I just sold my ass off basically. And I'm like, I need to know how to sell.

Speaker 1 So As I was doing that, unfortunately, both my parents had a terminal sickness with cancer. That introduced me to the healthcare world.

Speaker 1 And having to take them from doctor to doctor, facility to facility, I saw that there was also a need for a customer service level of the human aspect of healthcare, which was lost in my opinion, and still is to this day.

Speaker 1 Service is just something that people forget about and they don't understand that people are going to come in to a clinic or get any sort of test done.

Speaker 1 And there's a level of anxiety there that they're concerned about. Am I going to be okay? What's going to happen if? And the what-ifs go rushing through their minds.

Speaker 1 So I wanted to provide a service, and that was at that time in radiology, in being able to provide great comfort and care to patients. So I was able to actually get financing.

Speaker 1 This was when banks actually loaned money.

Speaker 2 What year is that?

Speaker 1 This was 2000. It was 25 years ago.

Speaker 2 Wow. So tell me, you're going through this really hard time as an individual because seeing your parents like this is one of the hardest things ever.

Speaker 2 But you're able to see this need, probably because you're pissed at the healthcare industry and the lack of service.

Speaker 2 But how do you from that decide that I'm going to stop selling cars and I'm going to.

Speaker 2 jump into trying to do you never raise capital. You have no clue how it goes.
How does that work?

Speaker 1 You know, when you say it like that, it was like, wow, it was really crazy.

Speaker 2 Sorry, I'm just putting the mirror here, Vic, for a second.

Speaker 1 Well, I stopped doing the cars, selling cars because my parents needed somebody to help them. I moved in with them.
I think I was like 19 years old. They passed away when I was 23 years old, 23, 24.

Speaker 1 Thank you. And I started then the radiology business that same year.
It was good in a way that it kept me distracted and not engulfed in everything that was going on.

Speaker 1 But I was also at the same time fighting for my own survival and path because I didn't have a fallback. There was no plan B for me.

Speaker 1 And particularly when your parents aren't around, you can't go home and go to home base and recharge and reset again. So I had to grow up very fast in that regard.

Speaker 2 So around the 2000, there was also the bust of the internet. Were you able to raise capital before that?

Speaker 1 You know, in the healthcare, it really didn't affect anything.

Speaker 1 There were lenders back in those times that were actually lending money. So I was able to get a loan to buy equipment.
I didn't realize until very much later on just what I was getting myself into.

Speaker 1 But I think it was just sheer will, really. I was just like, okay, I'm going to do this.
I had no experience in it. And I had to figure it out as I went along.

Speaker 2 Okay, so you take this loan, which is scary as hell if you don't have a big safety net. And we'll talk about how this is also related to what you're doing today.
But you're taking this big loan

Speaker 2 and you're starting this business in a space you don't really know it, but you've witnessed it through your parents. And I think you just have this big drive because of your parents.

Speaker 2 So tell me, eventually you sell it, but what happens in the middle?

Speaker 1 Well, a lot of work, a lot of risk, and a lot of learning. You do a tremendous amount of learning earlier on than you think.

Speaker 1 And I didn't really make any money when I sold it. I sold it for several million dollars, but I only walked away with like $250,000.
So it wasn't like a life-changing event.

Speaker 1 I had made every entrepreneurial mistake you can imagine. I over-leveraged too many partners.
There was no synergies. It was just pure will of just, hey, I want to do this.

Speaker 1 And looking back now, I can say, oh, you know what? I should have thought things through a little bit differently of how I structured things and did things.

Speaker 2 But nobody's there to teach you. There's just a lot of learning.
So, what would you say?

Speaker 2 If somebody's an entrepreneur that is listening to this, what is the big thing that you want them to know, specifically from this experience?

Speaker 1 I think you have to really do some soul searching and see if you're really up for this because it's not easy. It really is like eating glass.
It's a very painful, painful experience.

Speaker 1 And unless it's something you really enjoy and you really

Speaker 1 have the tenacity to get through it, I don't recommend it. I really don't.
I can't tell you that, yeah, I would recommend that you go out there and you take all this risk, tremendous amount of risks.

Speaker 2 There's no four-hour work week. You're not going to work four hours.
You're going to work your ass off and you take massive risks.

Speaker 1 And I don't think it's the working your ass off that that I think people underestimate. Yes, you're going to have to work a tremendous amount being your own boss.

Speaker 1 It's not like you're working four hours a day.

Speaker 1 But I think what they don't correctly estimate is the amount of worry and the amount of sleepless nights that you'll have because everything is on you and there's no off day.

Speaker 1 Even if your business is closed that day, you're still thinking about it. So you have to really be prepared for that.

Speaker 1 And then you have to really understand too, that the other other painful aspect of running a business is growing a business. Trying to grow a business and remain cash flow positive in the green.

Speaker 1 It's like eating glass. It's a painful, painful thing

Speaker 1 that people, they underestimate that, in my opinion. And that's why a lot of people quit.
I don't think businesses go out of business because of cash flow. They go out of business because people quit.

Speaker 2 I think this is so important because I think there's a myth around how easy it is now. And you see all the successes and I don't think you see the all the social media, how easy it is to make

Speaker 1 $20,000.

Speaker 2 Let me show you exactly.

Speaker 2 So take me, by the way, to one of those sleepless nights. What makes you not stop? What worries you? Talk to me about it for a second.

Speaker 1 Look, I've had many sleepless nights. I really couldn't tell you.
I think it's an innate thing within some people. I don't have the idea that I can quit.

Speaker 1 I've struggled with that for many years because I would sometimes think something is insurmountable or something is very difficult and challenging.

Speaker 1 And I have to remind myself that there is no quitting switch in me.

Speaker 1 So this idea that something would fail is unless sometimes industries change and it doesn't matter what you do, you don't have anything anymore.

Speaker 1 But outside of those types of things, if you really just don't quit, you eventually arrive. Eventually, you just have to have that tenacity.

Speaker 2 Tenacity to continue. So tell me, so you're selling this business for $9 million,

Speaker 2 but again, you're seeing how little relatively you're actually taking from this.

Speaker 2 And again, between the debt and partners, et cetera, is there

Speaker 2 resentment? What does that make you feel?

Speaker 1 I was angry. I was angry that I put myself in that position.
I'm not the victim type.

Speaker 1 So I immediately went into that I'm going to turn this around for myself and that I'm going to make something out of my life and that I'm going to prove to not only myself, but to other people that I can do it.

Speaker 1 And so that was really the thing I focused on.

Speaker 2 So it became a fuel for you.

Speaker 1 It really did. I mean, it's, you know, Frank Sinatra said it best, the best revenge is massive success.

Speaker 1 So I just said, you know what? I'm going to focus on massive success.

Speaker 2 And whether that took a year or five years or 10 years, that's really going to be where I'm going to put my energy into that because that's the best revenge and focus on that we need to pause for a super brief break and while we do take a moment and share this episode with every single person who may be inspired by this because this information can truly change your life and theirs now i want to check in with you yes you are you driven but maybe feeling stuck in your career or a fraction of who you know you could be Do you secretly feel you should have been further along in your income, influence, or impact?

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Speaker 2 So take me to the journey because at some point you start another thing and it took a while until you became five times in a row, ink 5,000. You know, it took a while to get there.

Speaker 2 Take me a little bit of that journey. So you're selling this.
What happens then?

Speaker 1 I got out of the radiology business in 2005, 2006.

Speaker 1 And then the private equity group that bought me out, I stayed on board with them for about four years.

Speaker 1 So I left that group in 2010 and I started Blackstone in 2011, just at the end of 2011, I think October of 2011.

Speaker 1 And I had no money. I had no backing.
I had nothing really. I had also gotten divorced the same year and I had two kids that were seven and eight.

Speaker 1 So I was in probably the worst position that anybody could be in to start anything.

Speaker 1 Like the worst, like the worst. But I said, look, I knew, and unfortunately, I had gotten married very young.
And

Speaker 1 I knew that the person I was with, we were very different mindsets.

Speaker 1 And I said, look, if I ever have a chance of getting to where I want to be in my life, which was very important for me.

Speaker 1 And I think, you know, going back to what you said about what keeps you going through those sleepless nights, I think that. is part of it.

Speaker 1 Thinking about giving up on your goals is not an option for me because I'm giving up on myself.

Speaker 1 So when I decided that I was going to get divorced and go my own way with no support, no family backing, nothing, it was really for that.

Speaker 1 I believed in myself that much and I believed in my dreams that much that I didn't want to be that guy on my deathbed one day, long time from now, that I gave up.

Speaker 1 on what it was that I wanted to have for my life. And I think that's probably the thing that if you surveyed this, maybe most entrepreneurs would be like, yeah, I agree with that.

Speaker 1 But that was the component that I didn't want to face that. I did not want to have that conversation with myself.

Speaker 2 But Vic, why not find a job? Here was two young kids. You don't have a safety net.
Was that even on your radar? Why am I just not going to chill?

Speaker 2 There's a huge difference between number one and number anything else in the company. So did that even cross cross our mind or it was very clear to you that you're going to start another business?

Speaker 1 No, it was clear. It didn't cross my mind.
I'm not built for that.

Speaker 1 And I would tell you, the thing that I know that I have, if you look at my company today, I don't do a lot of things in the sense of I don't know how to schedule patients. I don't know how the system.

Speaker 1 operates and works in the sense of the software and the this and the that and you know i don't know how to answer schedule patients and all i don't know how to do any of that stuff you said hey vic can you go schedule a patient it would be a a disaster.

Speaker 1 Okay.

Speaker 1 But what I do have an ability to do is to observe, decide, and act. I can observe really well and I make decisions fast.

Speaker 1 And so for me, going the conventional route of getting a job and doing all that stuff, I know that I would be extremely frustrated because I just know I have that ability that is above average.

Speaker 1 So I would just get frustrated because I would see so many things and I wouldn't be able to fix it because I wouldn't have the authority to fix it. And I didn't want to live in that frustration.
So,

Speaker 1 had I met somebody that wanted to be the number one guy that had that ability and was successful, I would have gotten behind that. That I could have been involved with.
But I didn't have that luxury.

Speaker 1 So, I had to be that guy for myself.

Speaker 1 So, for me, it was like, okay, I don't really have an option. Otherwise, I would just been very, very frustrated.

Speaker 2 So, it's 2012. Blackstone Medical Service doesn't just born.
What happens? What instilled that idea? How do you start tinkering with that? And how do you know that this is the thing?

Speaker 1 Well, I think every entrepreneur has an idea that this may be the thing.

Speaker 1 I think that most people look at entrepreneurs as risk takers. I think they're more calculated risk takers than most think.

Speaker 1 I looked at what the market was doing and I made an observation that I think that insurance companies and doctors want people to be tested in the home as opposed to going to a hospital or a facility because it's just easier to get done and it's obviously more cost-effective and the access is better.

Speaker 1 Right. So I made that bet.
Somebody had emailed me about a sleep testing device and I saw it. I said, huh, I can probably build something around this.
So I didn't think too much about it.

Speaker 1 I said, this is it for me.

Speaker 1 And I leased an office space for $500 a month. It was a horrible office.
It was so bad that we had to interview people at Starbucks because we saw people pull up to interview and then they left.

Speaker 1 It was that bad. It was that bad.
It was horrible. Like the floor was slanted and all this stuff.
And so I rented the office for 500 bucks a month. And I had one employee.
I was a sales rep.

Speaker 1 And I was just trying to drum up cash. And I would take cash from any investor that I could.
And I raised a couple of hundred thousand dollars and I was off. That was October, November 2011

Speaker 1 and we didn't really make any money until 2016.

Speaker 2 whoa wait wait so take me there for a second so first of all in terms of sleep was that something that you also suffered from that you figured there's must be more people that suffer from it why that i sleep like a baby so I had no sleeping issues, but I saw that there are people that did have sleeping issues.

Speaker 1 So I thought, okay, let's create a company that can really help them get diagnosed for that.

Speaker 2 So you decide to do this. You see this medical device that maybe can help.
How do you then basically sponsor

Speaker 2 life

Speaker 2 to kids? I don't know what divorce means, but that could get expensive really quick. So how do you sponsor life, I guess, for the first few years?

Speaker 1 It was tough sponsoring life, paying bills. I would tell you that up until 2015, maybe early 2016, I was making eight, $900 a week.
That was 10 years ago.

Speaker 2 I would hire you.

Speaker 1 I'm kidding.

Speaker 1 I mean, I wasn't making any money. The business was losing money, but we were putting off.
I mean, it was just constant robbing Peter to pay Paul.

Speaker 1 And life was day to day. I didn't have the luxury of weaving week to week.
It was day to day for years for me.

Speaker 1 years of how do we pay this this got shut off that got shut off can't pay this, can't do that, can't go on this trip, can't do this, like everything was a can't.

Speaker 1 But the thing that kept me going was the fact that I saw every month the numbers were going up. The patients coming in were going up, the testing numbers were going up, the billing was going up.

Speaker 1 Like it was all going up. Now, I wish it was going up faster.
but it wasn't going down. It was growing 20%, 30%, but it wasn't growing fast enough.

Speaker 1 And because I didn't have adequate capital, it was always this robbing Peter to pay Paul, being bankrupt several times just because we didn't have $10,000 or $20,000.

Speaker 1 And then I had to go borrow it from somebody and pay him back. And that was just normal everyday life for years, for years.

Speaker 2 Wow.

Speaker 2 And again, how do you work on your own mindset or your own belief to basically say,

Speaker 2 I

Speaker 2 feel like, and again, you see the numbers, so that helps, but there's still, like, I'm sure within the numbers, there's days that, sorry for the language, suck, right?

Speaker 2 So through those numbers, you need to kind of also tell yourself, this is going to work out.

Speaker 2 What do you do for yourself to just cultivate that belief? It's going to work out. I got this.

Speaker 1 I think you got to focus on the positive and never had the idea to quit because I just honed into what was going good. The patients coming in were good.
It kept getting better.

Speaker 1 There was a story I heard about Jeff Bezos when they were building Amazon and then the stock market crashed because of the bubble in 2000 and the stock went from $116

Speaker 1 to six. And everyone in the company had this panic.
Families were calling, is everybody okay? And they all thought it was the end of the world and it was the end for Amazon.

Speaker 1 And Jeff Bezos said, Look, I could have gravitated towards and got sucked into that.

Speaker 1 But what he said was, I went and I looked and I saw, hold on, there's more people visiting the website week after week, month after month.

Speaker 1 There's more people buying stuff week after week, month after month. And even though they were losing money, they were losing less money.
So for me, it was like, hey, we're losing money.

Speaker 1 but we're losing less money now than we were. And the patient volumes were growing.
So we were gaining market share so now i just had to stay in business long enough for it to really

Speaker 1 get traction and then go right and that didn't happen until late 2018 beginning 2019.

Speaker 2 that's a lot of patience and again i want the listeners to hear this because i think there's this myth about the overnight success But this overnight success usually takes a decade to get there or more, right?

Speaker 2 And I think that's really, really important.

Speaker 2 and i think you also need at that point to start growing yourself as a leader start growing a team how do you grow yourself and not settle you settle initially probably a little bit but tell me a little bit how do you see that growth well i think the biggest thing for growth is you got to make sure the company doesn't outgrow you and i always tell my team this the company requires a different skill set from management when it's at 2 million 5 million, 10 million, 15 million, 20 million.

Speaker 1 It requires a different person. You almost have to shed your skin because the same guy running a $25 million business or a $100 million business is very different.

Speaker 1 It's very different. Hence why there's less than 1% of the companies out of the 33 million in the U.S.
do over $10 million in revenue. Like it's a very small number.

Speaker 1 Companies doing over $25 million million is less is 0.003%,

Speaker 1 barely one-third of 1%.

Speaker 1 So if you think about that, and then you're trying to hire a skill set for this 0.03 percentile out of this big group of people, it becomes challenging. So finding great people becomes tough.

Speaker 1 That's where you start really getting into the problems of trying to then scale even higher because I tell my team all the time, I say, hey guys, they're like, yeah, it's so hard to find the right people.

Speaker 2 I said, well, it's harder now than it it was when we were doing two million bucks that's true and it's almost like you need to fire yourself from the role that you've been there's a little bit of that that needs to happen so that you can scale and grow so talk to me about what enabled you know eventually this kind of like a hockey stick that you guys are on now vic so share a little bit of that growth that you've been on Well, I think hockey stick for most companies are the ones that really right place, right time,

Speaker 1 had the right fundamentals in place to take advantage of the market opportunity. That's really what happened.
We were right place, right time, number one.

Speaker 1 Number two, we had the infrastructure, all the things that I was building in 12, 13, 14 through 18.

Speaker 1 When the right opportunity came, when it was our time to go out and play in the game, we were ready. That's the simplicity of it.
We were just ready to execute.

Speaker 1 And we drove the ball all the way down the field and we just kept scoring year after year after year after year.

Speaker 1 Had I had built the company in 2017, 2016, I don't think that we would have been able to capitalize on it. And that's what made us the market leader.
We were right place, right time

Speaker 1 with the foundation in place that allowed us to really hockey stick.

Speaker 1 But without all those years, and there was look, it was a lot of pain, Ileana, but I got to tell you, it was also, we learned a lot. And we just became better operators year after year after year.

Speaker 1 And I think that we're not only the best in the country, but I don't think that anybody in this industry operates at the level that we do.

Speaker 2 It's just incredible to hear your story and just see that, yes, if you didn't start it when you started it, if you didn't build that muscle that was able to go through all these pain points, probably this would not have happened.

Speaker 2 So, a lot of these dark moments, and I think the listeners need to hear this because sometimes you're in this really, really, really dark moment.

Speaker 2 And I do believe it's darkest before the sunrise somehow, even in in business and i love your story of how even though it wasn't all shiny and roses like it just not it never is

Speaker 2 and you write up a book actually it's about the previous company but it's also about this and it says did you sell your soul right it's never too late to change your story why did you feel like you want to write that book you know i felt it was the right time it was kind of like me blowing off steam in a way

Speaker 1 and i I feel like, look, you know, the reason I got on social media was really to hopefully be able to give somebody the right advice, mindset, motivation, whatever you want to call it, to be able to really accelerate their life.

Speaker 1 I think we unfortunately, and it's just a human condition, we feel like at some point, you know, when you were a little kid, everything was just very bright and new and adventurous.

Speaker 1 And every idea was a new possibility. And every day you woke up was a new day.

Speaker 1 and that's something that i've always been chasing myself to never lose

Speaker 1 and so for me i think writing the book and doing what i do on social media is just to remind people about that because i think sometimes as you get older you get very down on your complacent or yeah complacent and you give up on that newness of life and

Speaker 1 the excitement of it and it's adventurous. And I really, I want to enjoy life.
I want it to be fun and I want it to be meaningful and and I don't want it to be a chore.

Speaker 1 And I think, unfortunately, a lot of people fall into that trap where life has become a chore as opposed to an adventure.

Speaker 2 Oh, I think this what you just said, I've literally goosebumps because the truth is that's why I started Leap Academy. I kind of had it all.

Speaker 2 So, you know, it's one of those things that I had the home, I had the two kids. Theoretically, I should be so grateful.
And yet, something was so, so, so missing. And sadly, it took a huge fall

Speaker 2 in order for me to understand that this is actually what I want to do.

Speaker 2 And I think if we all of us get really intentional, very strategic with how we live life, it's kind of what you call, right, maximum life. It's like, because it's not just a paycheck.

Speaker 2 It has to be the life that you want with that paycheck. And what does that involve? So I absolutely love it.
And you did diversify a lot of things.

Speaker 2 I mean, you have multiple ventures and and you have health tech and tipless capital and you do all these things. And we're big advocates for portfolio careers.
So I love that.

Speaker 2 But how do you combine between having this incredible portfolio and not spreading yourself too thin?

Speaker 1 Well, I think it's hard to not spread yourself too thin. I think when you've got a lot going on, it's very hard not to.
I think what I do is I really manage my time really well.

Speaker 1 I'm a bit of a time hog. If I got something I got to do, I leave.

Speaker 1 If I have another meeting, I have another call, or I've got this time blocked out for something, I block everything out and I can just go do that. And so I try not to allow time to tell me what to do.

Speaker 1 I kind of say, okay, well, from this time to this time, I'm going to be doing this and focused on this, because you do have enough time. The reality is, it's 24 hours in a day, you're sleeping eight.

Speaker 1 If that, right? So you get 16 hours. That's a lot of time.

Speaker 1 So I just time manage everything, and I don't really have lunch meetings with people. I rarely do dinner meetings, like, I just, it's a waste of time.
Like,

Speaker 1 you know, we got to talk about something, let's just talk, but I'm not going to spend an hour and a half just having lunch for

Speaker 1 a five-minute time for the sake of it. Yeah, yeah.
And I'm not a big small talk guy, so it's like, hey, can we just talk about what we're talking about?

Speaker 1 Like, what's, you know, it's different if I'm hanging out with my friends and we're just shooting the shit. That's different.

Speaker 1 But with business stuff, it's rare that I'll be like, hey, let's go do a two-hour lunch and all that stuff.

Speaker 2 I'm right there with you. And I think in your book, you also talk about investing in identity, which I think is so, so, so critical.

Speaker 2 And unfortunately, it took me a couple of decades to learn about mindset and identity and looking at myself and who am I becoming.

Speaker 2 And if I summarize your book for people that I highly recommend it, you talk about rewriting. You could rewrite your story, right? The failures are an asset and invest in identity.

Speaker 2 I think I would say these are the big things that stood up. So, Vic, can you talk a little bit about these for you?

Speaker 1 Yeah, I mean, I think for me, it was investing in myself. I knew that nothing in life was going to change unless I changed me.

Speaker 1 So if I didn't change and invest in myself, I probably wouldn't be on your podcast. You'd be like, who's this guy?

Speaker 1 But

Speaker 1 it's true. And so I knew there were things that I needed to get better at.
And so I doubled down on that.

Speaker 1 If you're not where you want to be in life, there's something that you got to change about yourself.

Speaker 2 And I'm so glad you're talking about it, Vic, because I don't know for a couple of decades that I knew that I need to invest in myself.

Speaker 2 We live in this era of you just tick the box of career education, college. I tick that box.
And after that, there's basically you scrape your knees knees and that's okay.

Speaker 2 And I think that was part of the calling of Leap Academy, right? There should be a better way to run professional education.

Speaker 2 But okay, so when you talk to entrepreneurs to invest in their identity or invest in themselves, what are some of the things that are really important for you?

Speaker 1 Mental health, spiritual growth, all these things, learning how to communicate, learning how to understand things and how the world works and all of that stuff is very, very, very important.

Speaker 1 And if you don't have a good understanding of that stuff, you're going to find yourself quite lost because there's just so much false data out there as it relates to mental health conditions and spirituality and all this type of stuff.

Speaker 1 And it's like people just get lost in the shuffle and then they end up more confused.

Speaker 2 We need to pause for a super brief break.

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Speaker 2 Now, every cool opportunity you will ever find is most likely from a hidden market. It's the people who think about you when you're not in the room and bring the right opportunities to you.

Speaker 2 This means that the people you hang out with truly matter. That's why we created our flagship live event in San Jose, California, in the heart of Silicon Valley.

Speaker 2 It's February 26th to 28th, and it's the number one conference for reinvention, leadership, and careers in the United States.

Speaker 2 It has speakers like the former president of Starbucks and many other leaders, including yours truly, myself.

Speaker 2 And I'd love to personally welcome you, give you a hug, and hear what you think about the podcast.

Speaker 2 We'll have many networking opportunities, photo opportunities, and we already know every single person after this event will go supersonic on their reputation and career.

Speaker 2 So grab your tickets quickly because this event always sells out. So go to leapacademy.com/slash leapcon, or you can search on Google LeapCon 2026.
It's L-E-A-P-C-O-N. Don't miss out.

Speaker 2 We're the most impactful leaders hang out in February. So go to leapacademy.com slash leapcon.
I will see you there.

Speaker 2 So if you look at Vic,

Speaker 2 I don't know, five, 10 years into the future, do you see where Vic is going and where the company is going? Is there a pretty clear vision for you?

Speaker 1 Yeah, I mean, I think the company is just going to continue to grow and get better and be competitive. The sleep market is a huge market, and we're going to continue to grow at double-digit rates.

Speaker 1 So I think that's something we're really focused on. And then I think for me, it's also just having fun.
Like, I like to win. I don't like to lose.
I know that my future just has more winning.

Speaker 1 So it's really just me focused on that and having fun. I love being a businessman.
That's what I wanted to do. And I get to continue to do that.
And I'm happy.

Speaker 2 So let's break it down for a second, Vic, because for people who maybe don't have good sleep, and I actually have some friends that have, what do you call it, sleep apnea? Like, I don't even know.

Speaker 1 Sleep apnea, yeah. Yeah, that's what we test for.

Speaker 2 What should they do? Do they reach out to you guys? Do they check you out on your website? Like, what's the right thing?

Speaker 1 They can go to blackstone medicalservices.com.

Speaker 1 But what I recommend is that you call your doctor, contact your doctor, and just let him or her know that you'd like to get a home sleep test done by Blackstone and get a prescription and send it to us.

Speaker 1 You can send it to us through our website. You can call us directly.
The phone number is on the website. You can fax it to us.
You can email it to us, whatever.

Speaker 1 And we will contact you and get you set up and we will overnight the test to you so that you can do it in your comfort of your own home. You don't have to go anywhere.
It's very easy.

Speaker 1 It's a ring, goes on your finger, connect it to your iPhone or your Android phone, or then you'll know in a couple of days if you have it.

Speaker 1 And if you have it, what's the treatment involved with getting you better?

Speaker 1 And sleep is probably one of the most important things because, obviously, if you're not sleeping good at night, you're not performing great during the day, or you're probably a grouch to be around.

Speaker 1 Exactly. Making mistakes at work and all that stuff.
So sleep is very, very important. And it has a big factor to do with weight.

Speaker 1 And your ability to lose weight effectively has to do with you getting proper REM sleep.

Speaker 1 So I highly recommend that if you feel like, hey, I'm waking up at night, maybe your spouse has said that you're waking up at night, gasping for air or whatever it may be, to then get a test done.

Speaker 2 And I think sleep, I think it is somehow underrated. And maybe now it's starting to be a little more relevant.

Speaker 1 I mean, this is blown up a lot.

Speaker 2 Yeah, because when I grew up, or maybe a decade ago or two decades ago, I was actually proud of not sleeping. I think I was just like, this was like the more red eyes, the more you can slam in.

Speaker 2 You were kind of cool. I don't know.
That's how I grew up. Right.
And you're right. Like, I was a grouch.
I was nasty at everybody around me. So, but Vic, I like to get your reflection.

Speaker 2 And that's how we usually end the show. But if Vic talks to your younger self, and maybe you're one of those hard moments.
What would you say to yourself?

Speaker 1 What were some of the things that you wish you knew earlier in your career or your life i think maybe just having a lighter mindset about it i think sometimes we take things very seriously and i think that just having the understanding that you'll get through it good times or bad times that they don't last it just doesn't last forever eventually it turns eventually you just have to not give up it's really what it comes down to you have to stay positive you have to work hard you have to be disciplined you have to be ethical you have to have tenacity but you really just can't quit you just have to know that eventually it's gonna end whatever is going on in your life good or bad it's gonna end so you just have to remain positive and keep going really and have a little bit of a a light-hearted attitude about it that there's people in worse positions that's for sure

Speaker 1 There are people in worse positions. You just have to maybe think about that.
Who do you know that's in a worse position? It ain't hard to find somebody in a worse position.

Speaker 2 And then you have to be grateful. Do you think something built that tenacity for you?

Speaker 1 I think it's God-given. I don't think that it's your childhood or something triggers in your mind.
I really don't. I think there's a level of tenacity in everyone.
It's in an innate ability,

Speaker 1 but... Some people's tenacity only gets so far.
You know those people, right? Like no matter what I do to the people that know and say, hey, I need you to push more. I need you to be more tenacious.

Speaker 1 It only goes so far. Yet nobody in my life has ever told me to quit or to work harder.
No one's ever told me, Vic, you just need to work harder or Vic, you need to be more tenacious.

Speaker 1 No one's ever said that to me. And so it's really just, I think, you know, it's just.
My observation, I think it's just innate. I think some people have that.

Speaker 1 Maybe they have an abundance of that ability and that's just them.

Speaker 1 Like my wife, she's a great person.

Speaker 1 But if I told her to be more tenacious, she's only going to get a little bit more tenacious.

Speaker 2 You know, she's just maybe she's going to get angry. Maybe.

Speaker 1 She'll probably just get pissed with me. But, you know, it's like, it's, it's, it's not her.
She's just a sweet person. Like she can't hurt a fly.
She's just not that person.

Speaker 1 So I think everybody has that ability. I think everyone has genius abilities, abilities, but I think they're at different levels.
Some people have more than others, and we're all uniquely different.

Speaker 1 I think at the end of the day, whoever you are, whatever you're doing, there's only one you.

Speaker 1 And if everybody was the same, it would be very boring.

Speaker 2 Exactly. So, lean on that zone of genius and be it would be very boring.

Speaker 1 Like, imagine if everybody was the same.

Speaker 2 I mean, my company would collapse.

Speaker 1 I love myself, but I wouldn't want another me hanging around me all the time. This would be too much.

Speaker 2 Besides,

Speaker 2 for me, it would be a complete chaos. I always laugh that I need my team.
Otherwise, everything breaks apart.

Speaker 2 Like, it's just like I just run and I hope somebody's catching all the things that I'm throwing their way.

Speaker 2 There you go. Yeah, yeah.
We have to have a mix.

Speaker 1 We need that.

Speaker 1 You have to have a mix. So wherever you fall within that mix, be happy that you're in that mix and carry on.

Speaker 2 Vic, thank you so much. Where do people find you? Or if you want them to find you or you don't want them to find you?

Speaker 1 I'm easy to find. I'm all over social media.
My handle at Vic Tipness, everywhere, all the platforms. You'll find me there.
And if I can help anybody with their sleep, please connect with us.

Speaker 1 But hopefully this podcast hits somebody and gets them to keep pushing and to never quit.

Speaker 2 It will hit a lot of people.

Speaker 2 And Vic, thank you so much for sharing the truth, because I think for me, it's a lot about bringing that truth-not what it looks like in social media, but what it actually takes to drive these big things.

Speaker 2 And I mean, your story is incredible, you are a little crazy, and I appreciate the story.

Speaker 1 Thank you so much. Thank you very much.
Thanks for having me on.

Speaker 2 Remember, this episode is not just for you and me. You never know whose life you're meant to change by sharing this episode with them.

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