The Longest Shutdown Ever | Ep. 036 Lemonade Stand π
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Episode: 036
Recorded on: October 4th, 2025
Clips Channel: https://www.youtube.com/channel/UCurXaZAZPKtl8EgH1ymuZgg
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Segments
0:00 Intro
1:55 Shutdown Watch
11:30 SNAP
24:01 China Tariffs
28:20 New York Elections / Zohran Mamdani
40:09 California's Prop 50 vote
41:17 Quince Promo
43:28 Air Traffic Controllers
46:05 Interview with President of Shopify
1:27:21 Post Interview discussion
1:38:12 Outro
New takes on Business, Tech, and Politics. Squeezed fresh every Wednesday.
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Transcript
Speaker 1 Ladies and gentlemen, welcome to the stand.
Speaker 2 Just the stand this time.
Speaker 1 Just the stand.
Speaker 1 It's just cleaner.
Speaker 2 We dropped Doug. We dropped the lemonade.
Speaker 1
It's just the stand when it's us two. Our co-host and compatriot, Doug Doug, is out this week.
He's already in Japan scouting the place out for our eventual arrival.
Speaker 1 And we have a lot, a lot, a lot of news going on right now, including the world's, about the world, I guess America's largest shutdown in history.
Speaker 2 It's still America. The world's
Speaker 2
entire world. It's the longest shutdown ever experienced.
There's never been one longer.
Speaker 1
Don't start doing it ironically because you will do it for real. I've already fallen into that.
I'm on my stream and I'm doing this regularly.
Speaker 1 He actually invented such a great emphasis.
Speaker 1 And speaking of him, he had an insane 60 minutes interview last night. We'll talk about that for a bit.
Speaker 1 And then also in New York, as we are recording right now live, Zoran Mamdani is leading this mayoral election and may,
Speaker 1 I mean, it's seeming pretty clear he's going to take it. So we'll talk about all that.
Speaker 2
Yeah, and we're going to round out this episode with something new. We've been discussing doing shorter, like non-full episode call-in interviews for a while.
And we have Harley Finkelstein, who was a
Speaker 2 guest of ours that we've already recorded before this.
Speaker 2 That'll be... at the end of the episode and our discussion of that interview after.
Speaker 2 He's the president of Shopify, which just released its quarter three earnings, recently became the largest company in Canada by market cap.
Speaker 2 And it's just an interesting interview to get to, you know, speak to somebody who runs out this.
Speaker 1 It's funny it is that you like
Speaker 1 scooter over here from the yard set, like talking about
Speaker 1 God knows what, and then interview CEOs.
Speaker 2 Yeah.
Speaker 2
Yeah, that's my job. That is my job.
What a deranged world we live in. But, Brandon, we are on day 35 of the government shutdown.
The record.
Speaker 2 And it is the longest government shutdown in U.S. history, breaking the record of the 34-day shutdown that was also during Trump's
Speaker 2 first term. And
Speaker 2
I think there's a few, I wanted to do a short recap. We did an episode at the beginning of the shutdown where we discussed the reasons why this is being the case.
And
Speaker 2 basically, the budget resolution that is necessary to pass in order to continue funding the government is being held up by the Democrats are putting their foot down.
Speaker 2
They won't vote on a budget resolution until they get three things. They have three stipulations at the moment.
One is that the
Speaker 2 ACA Affordable Care Act, aka Obamacare, subsidies that allow a lot of people to buy or afford their coverage are expiring in December of this year.
Speaker 2 And that has a huge increase to the premiums of a ton of people's healthcare across the country. I think it's like tens of millions.
Speaker 2 You can go back to the episode where we talked about the first time.
Speaker 1 That is a bad idea.
Speaker 2 And also,
Speaker 2 second, reversing the Medicaid cuts that were passed in the big, beautiful bill earlier this year. We love the BBB that we also discussed on an earlier episode.
Speaker 2 And then, three, a point that goes unmentioned a little
Speaker 2 more often is Trump throughout the year has, or Trump's administration, has chosen to make unilateral decisions about cuts to agency spending,
Speaker 2 breaking from
Speaker 2 previously passed budgets by Congress. So Congress has laid out some sort of budget plan that would fund some sort of agency or
Speaker 2
organization within the government. And Trump, throughout this year, has made the decision to cut funding to certain areas, fire employees through organizations like Doge or through himself.
Doge?
Speaker 2
What an era. Wow.
What an era. Way back when we were talking about that era.
Speaker 1 It actually does feel like much longer ago than it is. Yeah.
Speaker 2 But it's the pass of everything movement.
Speaker 1 It was the beginning of the year.
Speaker 2 But the Democrats, I think, fairly have a problem with the way
Speaker 2 these cuts have been handled in that if it is the responsibility of Congress to pass and approve budgets and then the executive branch chooses to make its own decisions about how cuts can be made to those budgets, then you're overriding the decision-making power of Congress.
Speaker 1 What was the point of the whole legislative process and voting if it just gets overruled by the executive?
Speaker 2 I think that's a fair.
Speaker 2 And it also means that if there's any commitment in the negotiation of this budget resolution now, if there's no agreement about no longer doing this in the future, that means any decision you come to.
Speaker 2 It doesn't even really matter in the future. We talked about this.
Speaker 1 The similar thing is, you know, we come back to that TikTok example, but it's like a lot of people went through a lot of effort to get through that through the House and the Senate and the judiciary and everyone vote on it.
Speaker 1 And then it didn't matter. He just wrote a, he wrote an executive order and it changed.
Speaker 2 So it's like the and nobody wants to fight that one. Nobody cares about it.
Speaker 1 Nobody cares about that one to fight it. But I think if you worked in that part of the government, it's like, well,
Speaker 1 what the fuck is the point?
Speaker 2 What are we doing? What are we doing?
Speaker 2 So those are the three stipulations that
Speaker 2 Democrats have chosen to put their foot down in a situation where they don't have a lot of political support or credibility right now.
Speaker 2 And for them, this is a move to
Speaker 2 show some spine, hopefully gain back some support, and they have very little to lose. And then on the other side of things, the Republicans have throughout the month seemingly refused to negotiate.
Speaker 2
I've seen basically no news. I don't know if this is different for you.
I've seen basically nothing about progress on the negotiation front.
Speaker 2 I have seen that this week, some quotes about people becoming optimistic, but no concrete progress as to a resolution to end the shutdown.
Speaker 1 Yeah, I will say, like, we talked about this when it was way earlier in the shutdown. That the thing that usually stops this
Speaker 1 train is
Speaker 1 people stop showing up for work on critical roles like air traffic control.
Speaker 2 They all play DD.
Speaker 1 They all play,
Speaker 1 yeah, they all go play DD. They put on fursuits like you, Aiden.
Speaker 2 Sorry, I'm just so stupid.
Speaker 2 I just make such dumb fucking jokes.
Speaker 1
But it's happening. It is happening now.
That prediction that you made has come. I mean,
Speaker 1 credible look at the past. It's come to pass.
Speaker 1
People are calling in sick. They are, you know, they're taking their PTO.
They're not showing up.
Speaker 1 Airlines are...
Speaker 1 I talked to
Speaker 1 someone whose mother is an air traffic controller, and he was giving me exact details on what's going on.
Speaker 1 They are changing the flights so that flights can no longer be within five miles of each other.
Speaker 1 They'll be within 20 because they're stressed about having understaffed people, so they're reducing the chance of risk by making flights farther apart.
Speaker 1 I mean, they're adapting, they're offering people, they can't give them money, but they're offering them
Speaker 1
paid credits for like pre-worked hours, and you can take time off in the future. So, if you work eight hours now, you can get an eight-hour show off in the future.
And a lot of people,
Speaker 1 this woman who's older, told me that the older generation are all taking all the credits and working extra hours, and the millennials are calling in sick. That's what she said.
Speaker 1 It's a little generation bias, bias, but
Speaker 1 that's what we're seeing. And so, you know, we've already seen some shutdowns at LAX and some major airports, and I assume that's going to continue to spread.
Speaker 1 So, there is that pressure, but I will agree with you that, like, I don't remember that well the last shutdown, but I remember it having more of at least the pretense of negotiations during that weren't.
Speaker 1 This one feels like nobody's bothered.
Speaker 2 Yeah, there was a loose idea. This is all vibes, right?
Speaker 1 Yeah, this is vibes.
Speaker 2 Because it's hard to remember how exactly i felt at the time and what the news cycle day to day was at like at the time but this is the first one where i have a feeling of oh we're not even trying to figure this out like that's what it feels like that is what i feel it feels like both sides concretely think the other one will cave and they have nothing to to gain by negotiating really maybe more maybe that's more the republican stance than the democrat stance but I listened to Trump's 60 Minutes interview last night.
Speaker 1 They asked him this question and he essentially said like, they're going to cave.
Speaker 1
That is his plan. It's two-part plan.
He said that or we're gonna get rid of the filibuster and then just force this thing through.
Speaker 2 Yeah, so I wanted to talk about that quickly. I had a misunderstanding of the filibuster before this.
Speaker 2 I thought the filibuster was exclusively when you delay the progress of a bill by continuously debating or talking about it.
Speaker 2 But they've been voting on the resolute the budget resolution over and over and over, the stopgap bill. I think they've voted maybe 12 times as of today, and they just keep keep not passing it, right?
Speaker 2 They don't have the 60 vote majority that they need to progress the budget bill, which still is a filibuster if you just continuously vote no on the same bill to impede its progress.
Speaker 2
And it's funny. I'm not surprised by this at all, right? But it's whatever party in power.
has the short-term view of let's get rid of the filibuster to create progress here.
Speaker 2 Because this was something the Democrats were seriously discussing, I think maybe two years ago, three years ago,
Speaker 2 there was a push for the Democrats to end the filibuster
Speaker 2 for because they would politically benefit from it at the time. And now it's twisted in the other direction where, you know, all of the Republicans that were obviously against it at that time are now
Speaker 2 a lot of them are coming out in support of it.
Speaker 2 Sorry, this is not a, I don't think this is a unilateral thing where I think people in both parties understand the long-term consequence of eliminating the filibuster.
Speaker 2 So there's not like this entire support for this direction, but now it's being brought up. And you know, whichever party happens to be in power and is being impeded brings up the idea of the business.
Speaker 1 Yeah, but I will say, not all Republicans in that Senate Majority Leader Jon Thune of the Republicans flatly said, no, no, we're not going to do this. No, this plan, like to
Speaker 1 the question asked that Trump was proposing. And Trump was asked about Jon Thune saying that in the interview and basically said,
Speaker 1 he did like this.
Speaker 1 Well, I think that's wrong.
Speaker 1 Like, he seemed like annoyed. Like,
Speaker 1 so I don't know what kind of pressure he could put on Jon Thune to get that changed or that there's two different views because he also, again, I'm not alarmist here, but Trump talks about, you know, the reason you don't want to do that, as you said, is that.
Speaker 1
in the future, the shoe will be on the other foot. Someone else will have power.
Yeah. They'll be able to use it against you.
But Trump talks like that is never, he's like, that he doesn't have any.
Speaker 2 If you're fully on the train right now, you don't think it's going to be.
Speaker 1
Right, but Jon Thune thinks that's real. Like he is operating under his longer-term political view that eventually they'll have someone else in the Senate.
But Trump does not seem to operate that way.
Speaker 1 He doesn't have any fear of that, which I thought was interesting, if not slightly alarming.
Speaker 2 The other thing we talked about is the systems that start to break around the one-plus month mark, right?
Speaker 2 And one of those things is snap or food stamps oh yeah and those benefits have been probably the biggest headline coming into the beginning of this month because the funding for that program through the department of agriculture is uh limited by the shutdown right now and uh there was a ruling this is a little confusing for me to follow i read a bunch of articles over the last few days
Speaker 2 illuminate for me i've tried to parse it as best as possible per usual i would say trump's responses on any given day make this a little harder to follow.
Speaker 2 Just a little bit of inconsistency in the messages.
Speaker 2 But
Speaker 2 basically, it was committed that a certain amount of emergency funds available through the Department of Agriculture that are still there that total to about 4.6 billion are going to be used to partially fund SNAP, which costs about
Speaker 2 $8 to $9 billion per month. And also,
Speaker 2 42 or 41 million Americans are on this program. 12% of the American population is on Snap in some form or I didn't know that.
Speaker 1 I mean, I know this going into this meeting, to this, this call or this fucking podcast,
Speaker 1
but I didn't know it when I first heard the stat in the shutdown. And that is an absurd number.
Yeah.
Speaker 1 I did not know that at all.
Speaker 2
And not everybody receives the same amount of benefits. It varies by by your income.
It varies by how big your family is. So there's a range in how much you get paid out.
Speaker 2 I think the average amount that each person is receiving is something like $130, $140, I want to say. It might be a little higher than that.
Speaker 2 But
Speaker 2
so there was a commitment of that amount of funding going to Wartsnap. And then a federal judge, there's two federal judge rulings.
One of them,
Speaker 2
McConnell Jr., ruled that Trump has to fill the gap. McConnell Jr.
No, I don't think so.
Speaker 1 That would be crazy.
Speaker 2 Trump has to use excess funds that are lying around that is available to
Speaker 2 him to help fund the remainder of Snap.
Speaker 2 And the initial reaction to that is,
Speaker 2 you know,
Speaker 2
tell us how, like, I'll comply with this if you give us a pathway to like finding this amount of money. It's a little confusing.
Tariff bin.
Speaker 1 There's always money in the tariff bin.
Speaker 2 There's always money in the, there's always a spare $5 billion in the tariff bin.
Speaker 2 And this is where it got confusing for me is where this money is actually from, whether or not they actually wanted to commit to it, and what are the trade-offs of that money being used?
Speaker 2 Because there's a bunch of arguments about, well, if you take this money from
Speaker 2 somewhere, then is it shorting some other program that's also limited right now? Are you withholding it just as a leverage point to use
Speaker 2 use against the Democrats?
Speaker 2 And they had until Monday to comply with this demand to fully fund Snap.
Speaker 2 And
Speaker 2 the weird thing is the initial response from Trump was basically that, give us a pathway to do this and we'll do it. But then on Monday,
Speaker 2 they said, I'm actually not funding SNAP.
Speaker 2 This is on the Democrats. I'm not going to provide this extra money, which leaves the program half funded for the month and also delayed in the funding.
Speaker 2 So anybody waiting on their snap payments that would normally be receiving it at the beginning period of November has a delay in when they're going to receive it and also a decrease in the amount that they're getting.
Speaker 2 And the way SNAP is distributed is through the states who like define eligibility. And it's on the states to figure out the change in eligibility for money with this reduced budget that they have.
Speaker 2 So the process is very wonky right now. It's very difficult to figure out who's still going to receive money, when they get it, and how much they get because the program is not being fully funded.
Speaker 2 Apparently, because Trump is choosing not to use excess funds to fill the stopgap on what remains of the Department of Agriculture's budget.
Speaker 1 Yeah, I'm reading now.
Speaker 1 A federal judge directed the Trump administration late last month to use available emergency funds to keep SNAP benefits going.
Speaker 1 The White House said on Monday, it will not be tapping into these other funds, calling it an unacceptable risk.
Speaker 1 So that is, I mean, that I was under the impression that the judge's order had funded SNAP, but it's not the case.
Speaker 2 It was initially supposed to be the case, and it seemed like that was going to be the case.
Speaker 2 And then I forget if this was, I'm sorry, if this was this morning or yesterday, but Trump more recently came out in Truth Social and said SNAP benefits, which increased by billions and billions of dollars, which billions and billions is all capitalized for some reason.
Speaker 2 Oh, yeah.
Speaker 2 Many fold during crooked Joe Biden's disastrous term in
Speaker 2 office.
Speaker 1 I want to jump in on that line because I did look into this.
Speaker 1 So there was a graph that I saw of SNAP benefits and spending wildly up since like 2021. And I was wanting to know what the cause of that was.
Speaker 2 I looked into it.
Speaker 1 And the truth is,
Speaker 1 look, I'm a government spending, let's watch out kind of guy in general, but the actual math of it is just that there is a higher number of people enrolled in Snap, which means more people need food assistance.
Speaker 1 It's like 12% more. And then the vast majority of the increased spending is because food prices have gone up so dramatically.
Speaker 1 That is the vast majority is 12% more people and then like, you know, 70, 80% higher food costs and things they're buying.
Speaker 1 And that combined to a dramatic increase in the amount we're spending on Snap.
Speaker 1 So it's just, you know, it's more people with more expensive food, but they're not like the system's not being abused in some way.
Speaker 1 It's not, I thought that might have been like fraud or something, but it literally is just.
Speaker 2 I think hearing a lot of people's anecdotal experience of what it means to not have this money available to them is really heartbreaking, just at an individual level.
Speaker 2 An interesting side of this, outside of just, you know, I'm struggling and I no longer get my snap benefits and I'm unable to like put the food I need on the table, which is the standard thing we're probably all thinking of when we hear about something like this, is the opposite of, you know, maybe a small-owned like grocery store or just places that sell foods or accept SNAP as payment.
Speaker 2 Somebody in our Discord, Flora, said, I'm a grocery store worker here. Grocery stores are not getting money or purchases from Snap customers.
Speaker 2 So the store is just making less money, which means less money for payroll and other expenses. So far, they're just cutting overtime hours, but we might see them cutting hours in general.
Speaker 2 So as this is maintained for longer and longer,
Speaker 2
exactly. All these programs that are cut, right? It inhibits the ability for people to keep people employed.
And then that has cascading effects of what those employees are able to make do on.
Speaker 1 I mean, it's the same thing with the millions of furloughed workers who can't buy or spend in the way they would if they had a stable income.
Speaker 1 That stuff leads to other businesses that relied on their income cutting hiring. You know what I'm saying?
Speaker 1 There's knock-on effects that we're only beginning to assess.
Speaker 1 And my understanding from reading about it is had this shutdown stopped immediately, day 30 and they paid everybody back pay, the effects are relatively minimal.
Speaker 1 But as every day, this continues on, those ripple effects start increasing exponentially. Um, so it really is there's a strong pressure to get it done, and I'm, I am frustrated.
Speaker 1 I also am frustrated, you know, this is a bit of a
Speaker 1 bit populist, honestly. I don't even want to say it, but I, I,
Speaker 2 populist Atriarch here.
Speaker 1 I felt angry watching that 60 Minutes interview because
Speaker 1
this is small. It's not a big deal.
Yeah. There's just so much fucking gold, Aiden.
Speaker 1 Every time,
Speaker 1
every fucking time I see a clip of this guy, there's more gold. It keeps getting exponential.
And it feels like almost like a comic book level of
Speaker 1 cartoonish level of dissonance between you can watch a clip about people on Snap and then you watch someone with more gold and a $300 million ballroom. And And the I
Speaker 1
don't know. I, I, it's frustrating.
I wonder.
Speaker 2 Everything's fine.
Speaker 1
It's frustrating. It's frustrating.
It's a frustrating thing to say.
Speaker 1
But, but you know, what's funny is like, I, I have to assume, I have to assume that there's a electoral price for that. And there is so far in the polling, at least.
Like, this is
Speaker 1 there are people who voted for him for different reasons that are not seeing.
Speaker 2 so this is not a good look there was an interesting
Speaker 2 that uh the daily had done an episode this morning about the shutdown consequences related to snap and they're interviewing people at a food bank who would normally be snap beneficiaries right yeah this is another thing is like food banks are where else people go for help in times like this but those systems are being strained further they don't have enough resources Yeah, food banks are at their all-time, maybe since the Great Recession, but the all-time in recent years,
Speaker 1
utilization. People are, there's lines.
There's a, you know, yeah.
Speaker 2 Exactly, exactly.
Speaker 2 And hearing, there was a very specific woman there in West Virginia, and she's talking about how she feels disconnected from Trump as somebody who voted for him now, because he was supposed to be this guy who represented and fought for people struggling in these situations.
Speaker 2 And this is, this is the working class person that was hoping that this guy would turn things around for.
Speaker 2 And I know there's a portion of people who listening who think that idea is ridiculous to begin with. And that person's like stupid for believing that.
Speaker 2 But you need to understand, like, that's the primary, you know, that's the primary block of people that were really getting behind this guy.
Speaker 2 It's like economic circumstances were dire for so many people. And he is.
Speaker 2 for whatever reason, the guy who's going to turn that around.
Speaker 2 And now
Speaker 2 she said it in the interview where she's like, I feel like all he is doing is catering to rich people and not and forgetting about us, forgetting about the people who voted for him.
Speaker 2 And I don't have a poll who,
Speaker 2 I, I can't you give you this outlook on how pervasive that sentiment is, right? But that's one person who's looking this situation in the eye.
Speaker 2 At large, the feedback from these people is not like the Republicans or the Democrats specifically are at fault here.
Speaker 2 The collective reaction is more like government, government do do your fucking job.
Speaker 2 And
Speaker 2 that was her opinion: is like,
Speaker 2 this person who is struggling is being left in the dust by the guy I voted for. And I wonder how much that's catching on, if at all, because of situations like these.
Speaker 2 Like, how many more people feel that way when they're under this much stress to be able to put food on the table? Again, I mean, same as you.
Speaker 1 It's tough to give specifics, but I did look into it. I mean, he recently had,
Speaker 1 I don't know if this was YouGov or Newsweek, but it's his lowest poll of both terms.
Speaker 1 He just recently went under his polling at January 2021,
Speaker 1
which is right before he left office. This is after January 6th and after losing the election and during the height of COVID when America was pretty pissed.
So he's 1% lower than that in terms of
Speaker 1 approval, or I mean, 1% higher in terms of disapproval.
Speaker 2 So
Speaker 1 it seems like there's the impact. I will say the feedback that I saw when I was reading some of the
Speaker 1 individual stories like you're talking about was
Speaker 1 the thing they mentioned that I didn't really think about was that he talked so much in the election about domestic issues, about America, about internal, about pulling back from, but he has spent so much of his time, especially recently, traveling and focusing on foreign issues, talking about foreign issues.
Speaker 1 And this, you know, for me, I think a president kind of has to do both, but this came up a lot. People were mentioning that they felt he was not focusing enough domestically.
Speaker 1 And I do want to mention because there was a big thing this past week with the negotiations in China. He did a trip, a whirlwind trip of Asia, meeting a lot of leaders there and
Speaker 1 got us a truce in our Chinese trade war. I was going to give you an update on that.
Speaker 2 So how's Doug's mug sitting? How are they looking?
Speaker 1
The 100% tariff is off. The mugs are coming.
There's still a tariff.
Speaker 2 Yeah, I was going to ask,
Speaker 2 are we down to zero? What number have we fallen back to?
Speaker 1 We're not down to zero. I think it's, depending on the product, it's between 30 and 47%.
Speaker 1 And I think we're back till something like
Speaker 1 May, May or June, like, you know, after
Speaker 1 the Liberation Day,
Speaker 1
but before a lot of the escalation. It's basically a big de-escalation.
And I have a lot of thoughts on this because
Speaker 1 to be honest,
Speaker 1 If I have to give credit, it's not a ton of credit, but it's
Speaker 1 a better outcome than it could have been by a lot it is a de-escalation it is a walking back on both sides america walked back you know one of its recent escalations which was an expansion of the semiconductor um
Speaker 1 sanctions which were like not just the companies in china but any company doing business with china it was like the secondary sanctions that was what escalated and caused uh you know xi jinping to break out the rare earth card they both walked back that but it is a one-year truce before they make an actual deal it's basically like we'll walk back to may and we're going to figure this out in a year.
Speaker 1 So the real question is, it's a race now between America and its allies to build a rare earth mineral
Speaker 1 pipeline in a year.
Speaker 1 That doesn't feel versus China to make, who's going to make more progress, us on rare earths or them on semiconductors on chips. That is the race.
Speaker 1 And Scott Besson was out on TV talking about how, you know, this was a mistake by China and we're going to use these 18 to 24 months and we're going to warp speed and we're going to build this stuff out.
Speaker 1 But he also in the same interview was like, China's been building this for 25 years. So I don't, I see a big disconnect between like, you know, China moves pretty fast and they spent 25 years on this.
Speaker 1 We're not going to realistically get close in a two-year spam. But in the short term, in the long term.
Speaker 2 You still don't believe in your country.
Speaker 2 You're so wishy watching.
Speaker 1 I don't think it's possible over a long period of time. I don't think there's something uniquely special, but
Speaker 1
it feels hella optimistic. I'll be honest with you.
So some people have said completely different things. People have said this is the greatest.
Trump said it was a 12 out of 10 deal.
Speaker 1
I see people say he got totally dog walked. I've seen both.
And honestly, it falls somewhere in the middle in that like he got them back to buying soybeans.
Speaker 2 I like on a scale of dog walked to 12 out of 10.
Speaker 1 It feels more like a cautious.
Speaker 1 I don't know, a cautious four in my mind, where it's like they're buying the soybeans.
Speaker 1
They're getting rid of the rare earth restrictions. We can buy it for defense.
You could stockpile it, which would be a smart thing to do, but
Speaker 1 nothing's solved. And a year is not a long time.
Speaker 1
And the scales we're talking about, a year is going to come up really quickly. And I think we're going to be in the same squeeze on rare earth minerals.
That's what I think.
Speaker 1 That's the update on that.
Speaker 2 I don't know if you have any more.
Speaker 2 No, no, I hadn't followed what the results of the summit were.
Speaker 1 I will say one, two things.
Speaker 1 They had a good handshake battle.
Speaker 2 Trump and G, they both like did a little pull and stood firm.
Speaker 1 And then Trump did make Xi Jinping laugh in a way that I have never seen. And I've watched Xi Jinping clips for coming on five years now for my show.
Speaker 2 What did he do?
Speaker 1
I don't know. I wonder if you could pull it up, Perry.
Trump, like they're all across the table.
Speaker 1 Trump pulls out something, he shows it to him, and Xi Jinping smiles and laughs like I've never seen, like a giddy kid.
Speaker 2 He was like a, maybe it was like a first edition Charizard in his base base
Speaker 1 i don't know what it was bro he was uh he was all smiles which is i don't know someone a little charm offensive i guess
Speaker 2 oh i would i want to know what was on that i want to know so badly i want to know what it was
Speaker 2 googling there's no reveal it i wonder what he said or did um uh new york or what else we want to talk about well yeah what we could talk about New York.
Speaker 2 As of recording right now, the election isn't over, but it is looking like
Speaker 2 Mamdani is going to win. Imagine he doesn't win something.
Speaker 1 Does Cuomo come back tomorrow?
Speaker 1 We live like fools.
Speaker 2 Cuomo's massive in-person last-minute voters is going to come swoop in
Speaker 2
and take this. No, it looks like Mom Dani is going to win.
I think at this stage, it was very expected that he was going to win. I mean, he is the Democratic candidate in New York City.
Speaker 2 And I think from a campaign perspective, it seems like he has a lot of boots on the ground support. The number of people canvassing for him was pretty ridiculous.
Speaker 2 I think it was like over 90,000 people he said were canvassing.
Speaker 2 So
Speaker 2 yeah,
Speaker 2 personally, exciting to see it finally come to a conclusion. I've been seeing so much Mamdani
Speaker 2 media and Cuomo stuff on my timelines.
Speaker 2 Like, it is, it's, it's funny that, like, a city's mayoral election could spend so much time occupying my feed feed as somebody who lives literally across the country.
Speaker 2 But I do think this is
Speaker 2 exciting
Speaker 2 in the sense of, I really want to know how this plays out.
Speaker 2 I want to see how he fulfills the base promises that he's campaigned on, which primarily have to do with a commitment to free buses, the five grocery stores that he wants to open, the freezing of a rent on a subset of apartments in New York City.
Speaker 2
And universal child care. And universal child care.
I think those are the four things, though. Those are the things that he really hammers home.
Speaker 1
He proposes taxing the city's wealthiest residents and an increase in the city's corporate debt. This is a proposal.
I mean,
Speaker 1 who knows if that's a core part of it.
Speaker 2 But my main thing with this.
Speaker 1 It's a good thing, though, right? It's like, this is a, it's kind of a big moment, especially if this does confirm any win.
Speaker 2 It's like, it's going to be so bad if this is going to be a bunch of things.
Speaker 1 It's a blowout and he lost by 40 points or something. But,
Speaker 2 you know, I think we've mentioned this, but
Speaker 1 my first initial thought is: even if there was a couple small things that I've disagree with Mom Dani on,
Speaker 2 first of all, he's running against fucking Cuomo.
Speaker 1 I feel like people, people who I've seen, you know, I listen to a wide range of political economic opinions.
Speaker 1 People I've seen criticize him, I feel like are not being honest enough about who the fuck Cuomo is and what a low bar that is.
Speaker 2 Dude, Trump endorsed him.
Speaker 1
Yeah, that was another thing. Dude, Trump gave him, I think, honestly, the kiss of death.
New York is a majority blue state. And
Speaker 1 Trump last night gives him an endorsement.
Speaker 2 He's going to vote for Cuomo. That's like,
Speaker 1 that is, that did not, that could not have helped
Speaker 1 in any way.
Speaker 1 And, you know, I think I'm excited about
Speaker 1 this.
Speaker 1 Cuomo himself said this. It's like, this is a war for the future of the Democratic Party, but he said it in a way where he thought he was the
Speaker 2 guy. He's not the guy.
Speaker 1
Yeah, he's not the guy. Like, he's, if that's the case, then I'm glad you lost.
You know what I'm saying?
Speaker 2 Like, even in the world where Mamdani utterly fails at everything he's promising, right?
Speaker 2 Either he delivers everything, and for some reason, it works out badly, or he fails to deliver what he's promising, and people don't stand behind him.
Speaker 2 It's not like Cuomo was going to be the guy who guides the Democratic Party into the light.
Speaker 2 He is the old-time version of everything that people hate about the party right now, no matter who the opponent is.
Speaker 2 And the idea that he is going to be the one to move the city or the party into the future is insane to me.
Speaker 2 And that's, I don't think, I think it shows in that even the people standing behind him.
Speaker 2 Like Channel 5 just did a video where they went to a Cuomo rally of support. And every person there
Speaker 2 basically is like, I just can't, Mum Donny can't win. And they don't like Cuomo.
Speaker 2
There's no guy who's stepping up to the plate and is like, Cuomo's my guy. He's going to be the best.
I haven't even, even in all of the video headlines, I haven't seen the guy.
Speaker 2 I don't know if that guy exists.
Speaker 1 I don't think so either. I have not seen it as well.
Speaker 2 Yeah. Yeah.
Speaker 1
And so I think that's what's exciting about Zoron more than anything. I agree with you.
Like whether, whether or not any individual policy plan works out, I think
Speaker 1 it sounds simple, but he's young and not corrupt. Do you understand how
Speaker 1 that's the refreshing part?
Speaker 2
The bar's so low. The bar is so low.
The bar's so low. Can I?
Speaker 2 And
Speaker 2 it's exciting to see. I think
Speaker 2 there's a support for him that maybe, you know, maybe I'm consuming. Maybe it's the media that I watch, right?
Speaker 2 But there seems to be a genuine excitement and support for a a politician in a way that you just do not see right now.
Speaker 2
I think that's why I'm excited. And why I don't, I really don't want him to fail.
Like I have faith. Oh, 100%.
I think I have faith in like, he's someone I would have voted for, right?
Speaker 2 But the idea of someone like this stepping up to the plate finally, winning, and then not succeeding, I think is going to be so demotivating because people are just looking for like a trickle of somebody to hope for.
Speaker 2 And he is that guy right now.
Speaker 1 I would say, can I show my screen real quick? There is a book that I read called The Confidence Map by Peter Atwater.
Speaker 1 He talks about how confidence distills into broader society, not on an individual level, but as groups.
Speaker 2 Okay.
Speaker 1 And he talks about this way you can,
Speaker 1
people are broadly seeing the world. So on the bottom axis, you have certainty from low to high.
On the right left side, you have control, how much control you feel.
Speaker 1 So basically, how confident you are in what the future will look like, and then how confident you are that you can make a change to that, like have control over that.
Speaker 1 And he says, basically, recently, especially young people, especially people that are probably prime Zoron voters, people have felt under this middle line of control.
Speaker 1 Whether or not they're confident what the future will look like, I mean, maybe they'll feel like here, which is the worst spot to be.
Speaker 1 They have no idea what the future is going to look like, and they feel like they have no control over it.
Speaker 1 But even if they feel like they know how it's going to turn out, they feel like they have no voice. Yeah.
Speaker 1 And he says, historically, when this happens, when enough people are in these areas, they will, they almost have like a fuck it moment. They have like a
Speaker 1 fight or flight type fuck it where they, where they jump above this line, usually to right here, no matter what. And that's what this feels like to me from
Speaker 1 people in the Democratic Party.
Speaker 1 People are just like, they want to feel like they have some agency or some control or some ability to have a voice and change. And Cuomo is not fucking that.
Speaker 1 Cuomo is the Abbey is the epitome of everything that is not, of just
Speaker 1 running it down mid in the same old way.
Speaker 2 It is running it down mid. It is.
Speaker 1 And I think they're willing to take risks.
Speaker 1
The biggest risk is doing nothing, I think, in their mind. And that is why he's getting such support.
And so
Speaker 1 what I'd say is you sound worried on whether or not some of these things work out. I believe, based on sort of this map, it almost doesn't matter.
Speaker 1
He's a beginning of a broader trend. Do you know what I'm saying? It's like saying like the Tea Party.
If that didn't work out, then that would have stopped. It's not about that.
Speaker 1 It is about like they wanted Jeb Bush and Romney out of the party. They want to take control and they did it in their own Trumpian way on the Republican side.
Speaker 1 It's going to happen here where it's just a new group of people who have had no voice would like a fucking voice.
Speaker 1 And I think it's going to, I think it's, I think you're seeing it too with like, you know, we talked about Graham Plattner.
Speaker 1 You know, Graham Plattner, I think understandably got some criticism and some flashback, some pushback from revelations about his tattoo and things he said on Reddit.
Speaker 1 But the polling, especially among younger people, didn't budge. In fact, it increased in some areas because they see it as he is an outside.
Speaker 1 Like, this almost makes him more likable because they want change. I think that
Speaker 1 I think it's
Speaker 1 a struggle to regain agency in some way. That's what it feels like.
Speaker 2 Absolutely. Absolutely.
Speaker 2 Yeah, I guess my fear, I do think this could be a marker of
Speaker 2 who is able to gain seats in Democratic positions no matter what. Like is, you know, regardless of his like long-term success,
Speaker 2 this symbolizes a change that may be happening in the long run for the Democratic Party. I think my fear of him not being successful doesn't even come from.
Speaker 2
specifics of the policies that he advocates for. I think it's this overhanging, I've talked about this way more on the Patreon.
It's this feeling that I
Speaker 2 find difficult to shake right now of there being so much like institutionalized rot that even if you come in with the best outlook and the best approach, your ability to create the change that you're looking to create feels so limited.
Speaker 2 Maybe I'm in the bottom corner of that right now. Like I don't have the agency or I don't think any person that steps into
Speaker 2 a mayoral position
Speaker 2 has,
Speaker 2 you know, no matter what they do, can fight back against the greater trends that are pushing our country or our cities or the world in what feels like a negative direction right now.
Speaker 2
That's my most like pessimistic, fearful POV. That's hard for me to shake.
I don't want that to be the like thing I spread into the world and have everybody believe around me.
Speaker 2 I don't think that's good. And I think outcomes like this, where 90,000 people get out in Canvas and fight for a guy they're excited about because they want to create change, that is what I want.
Speaker 2 That is what I think is good.
Speaker 2 But, you know, that's it. You have the
Speaker 2 mind,
Speaker 2 fear is the mind killer. Fear is the mind killer.
Speaker 1 I agree with you wholeheartedly, but I would say, like, you know, if he is part of a broader movement, that is exciting as a bigger trend on its own. And if one person in one,
Speaker 1 this is a big position of power, but it's not a massive position of power, you know, even if you can't make massive change,
Speaker 1 I see it as a tide, you know, like a bigger, a bigger shift in a direction of
Speaker 2 people,
Speaker 1 I would see just generally younger people just claiming more power, like finding some way to claw into this gatekept
Speaker 1 system
Speaker 1 of boomers that I feel like is exactly that's awesome, but I feel like I feel like there's like they've hold on way past expiration date.
Speaker 2 I guess what you're talking about with Graham is an example, right? It's like controversy aside, I'll do anything except vote for Nancy Pelosi again.
Speaker 2 Like, who's who's confirmed not running now, I think? But it's just the idea of like this old establishment like should probably be in a crypt in a pyramid politician, just cannot be my guy anymore.
Speaker 2 It just can't.
Speaker 1
Yeah, it just can't. And so that, on it, on that level alone, I'm excited for it.
Honestly, I I really am.
Speaker 1 I really think there's a broader movement, and he's spearheading, and I really give him credit for that of like getting people excited about it and seeing the fact that they could be represented in politics again.
Speaker 2 I think another nationally relevant vote that's going to be finishing tonight, you know, I'm just
Speaker 2 getting out voting is Prop 50 in California. We covered this a little bit too, but California is changing the
Speaker 2 laws around the way redistricting works in the hopes of adding five more Democratic seats to the the House of Representatives.
Speaker 2 And this is being done to, you know, to be honest, to combat an issue at the national level. I wouldn't say this is to the benefit of, you know, explicitly California.
Speaker 2 The idea is that other Republican states, Texas leading the charge, are changing the way they're redistricting to shore up seats for the midterms.
Speaker 2 And California is part of this national effort to try and combat that.
Speaker 2 And voting yes on 50 will, you know, if if you agree with utilizing our state to combat that, that's, that's why you would vote yes on it.
Speaker 1
Yeah, we talked about in the show. I mean, it's a, it's a dangerous, scary race to the bottom, but it is a reality that we're fighting.
And it is, yeah, uh, yeah, it is a, it is a
Speaker 1 response.
Speaker 2
All right, we could be real with each other, I think. All right.
I've got something to say to you. Yeah.
You got, you wear the same thing all the time, man.
Speaker 2
You wear the same thing all the time. It's, you wear, you rotate between Enron sweaters and the same flannel.
And it's time to brush up the wardrobe a little bit.
Speaker 1 Normally, I would be mad at what you just said to me.
Speaker 2 Normally.
Speaker 1 Because I have this incredible cashmere button-up from Quince, I am going to take your criticism at face as what it is, which is the desperate
Speaker 1 lashing out of a man with
Speaker 2 desperate lashing out. One,
Speaker 2
I've been buying clothes from Quince for years. So don't step to me as lashing out.
I'm trying to give you, I'm extending an olive branch because I see the same, same logo on everything you wear.
Speaker 2 And it's like, I get it.
Speaker 2 I get it.
Speaker 2
That's your thing. But it's time to brush up.
It's time to make a change. And I have,
Speaker 1 and I do feel quite comfortable in this.
Speaker 2 Quits make stuff that
Speaker 2
feels great to wear, for one. It does.
You look good. It's priced 50% less than most of the other high-end brands that you might be buying it elsewhere.
Speaker 1
Which is good because I want to make you feel small. I want to feel wealthy, but I don't want to actually spend that kind of money.
So I want the in-between.
Speaker 2
Well, you got to, you also got to think about gifts for the holidays. This might be a good gift.
Mostly a gift to yourself. Yes.
It's really mostly about you and changing it.
Speaker 2 I got to keep you pinned down, if I'm being honest. But you can give and get timeless holiday staples that last this season with quince.
Speaker 2
You can go to quince.com/slash lemonade for free shipping on your order and 365-day returns. Now available in Canada.
Canada as well.
Speaker 2
That's q-u-i-n-ce-e.com/slash lemonade for free shipping and 365-day returns. Quince.com/slash lemonade.
This is a true story.
Speaker 2 My girlfriend has been begging me to buy the Quince bed sheets because all of her friends have them.
Speaker 1 Nick Falco from the yard just said he bought the Quince pillows because he wanted the luxury pillow of a hotel room.
Speaker 2 He just
Speaker 2 told me this unrelated from the bud.
Speaker 2 And now, because you said that, we have to cut Nick in, and I'm mad at you. No, he's going to get his books cut.
Speaker 2 I did want to end this before we get into our interview with Harley with one more note on the shutdown. I think we've talked about
Speaker 2 planes and air traffic controllers a lot because it's probably the number one thing I see people bring up when the subject of shutdowns comes around.
Speaker 2 And somebody in our Discord did have a response about this. They said, I just graduated from the Air Traffic Control Academy like four months ago.
Speaker 2
I got sent to Long Island and I'm currently still working without pay. I'm not actually on the floor yet, but still training for the New York airspace.
I got my first zero check a few weeks ago.
Speaker 2 Is this, I mean,
Speaker 2 it's funny. It's like, is he literally receiving a check with zero dollars on it? That's crazy.
Speaker 2 And it sounds like we might get another one. Luckily, I have enough in savings plus family support for rent, but I know a lot of people who are not as stable.
Speaker 2 In our facility, more experienced controllers who have more money are lending out rent money to newer hires who don't have as much savings yet.
Speaker 2 Other than the no money, the biggest thing I have to do is to log every hour I am working plus any extra overtime pay I should be getting.
Speaker 2 The ATC union heads have said that you have to do this because whatever back pay you do will almost certainly not actually be correct to what you are owed.
Speaker 2 Turns out the people who run the books are also furloughed.
Speaker 2 So just an example of what they're dealing with on that side of things. I'd also just anecdotally,
Speaker 2 of the friends who are flying right now, literally every single one I've talked to has experienced delays on their last trips, like in the last week.
Speaker 1
Yeah, they're flight coming up. I'm honestly a tiny bit nervous.
I'm a tiny bit.
Speaker 1 I'm just picturing the most overworked old air traffic controller of all time falling asleep at their desk as they I just keep thinking about that scene from Breaking Bad.
Speaker 2 If I'm being real with you, like I think about it every time.
Speaker 2 Yeah, I'm sorry. Don't put that in my head.
Speaker 1 But we're
Speaker 1 an interview.
Speaker 2 Yeah, we're interviewing the president of Shopify because they just put out their Q3 earnings. We ask him a bunch of different questions around, you know,
Speaker 2 what does an earnings call actually mean? What does it mean for the company, their past success, also the future of business in Canada?
Speaker 2 You know, how he balances his company's outlook on AI with the realities of how
Speaker 2 viewers like you engage with it.
Speaker 2 So let us know if you enjoy that.
Speaker 1 Check out a little post-mortem afterwards. And, you know, so hold your typing while you're watching it.
Speaker 2 Yeah,
Speaker 2
we might bring up some of the thoughts that you have while you're listening to it. Afterwards.
Afterwards.
Speaker 1 Check it out, though. Thanks, Harley, for coming on and thanks for watching.
Speaker 2 Thank you. Thank you for joining us.
Speaker 2
We really appreciate it. This is the first time we've done a call-in interview, which we've been talking about doing for a while.
Yeah.
Speaker 3 I'm the first.
Speaker 3 Amazing.
Speaker 3 I love that.
Speaker 2 Yeah, you get to be the first one.
Speaker 1 Yeah, if it goes good or bad, it's good.
Speaker 3 Yeah, I guess it's all my fault.
Speaker 3 If I never see another remote guest, then I know, oh man, I really screwed this thing up.
Speaker 3 Very cool. Awesome.
Speaker 2 But I know your guys's Q3 earnings came out this morning.
Speaker 2 And we, I mean,
Speaker 2 we wanted to start just by having you maybe walk us through the high level of what you wanted to share about that.
Speaker 2 And then we had a couple questions about the earnings, Shopify in general, and your feeling on making such a big business in Canada specifically.
Speaker 1 Yeah, I want to set the stage a little bit before you answer, just for our audience who may not know. I mean, Harley here is the ceo of shopify which is president president president
Speaker 3 president president this is already not going very well
Speaker 1 and uh it's the largest company in canada uh not just largest tech company but largest company in general by market cap and you had a big earnings report today and again you know for me personally i think both of us i'm interested to hear first of all what that's like this is a this is a uh insight we haven't got to hear before what this is a big day what does that mean to the average person what does the earnings day mean oh i mean look um i mean to to our our investors that have owned our stock you know since the ipo this is um this is i think the 42nd maybe 43rd earnings call we've had we've been public for about 10 years uh and there's four per year so i think this is number 42 or 43.
Speaker 3 uh we've been public may 2015 on the new york stock exchange and the toronto stock exchange um
Speaker 3 from an investor perspective it's their opportunity to hear how it's how it's going what are we excited about um how have we performed i think it's also you know i think ultimately publicly traded companies, what is critical is to be,
Speaker 3
like any company can go public. The key though is to be a trusted publicly traded company.
I think the way you become a trusted publicly traded company is it's actually very simple.
Speaker 3 It's you do what you say you're going to do. And so I think the earnings calls that happen four times a year are a bit of a check-in with the investors and the analysts that cover our stock.
Speaker 3 I don't know many analysts cover our stock. I think it's probably in the 30s or 40s.
Speaker 3 It's a way for them to say, yeah, Shopify did what they said they were going to do or did not do what they said they were going to do.
Speaker 3 So I think from a Wall Street perspective or a capital markets perspective, it's a check-in.
Speaker 3 But from my perspective, it's just this amazing opportunity to tell our story, to update our story to the world, to people that are merchants, our partners, the media, our investors, people that are just generally interested in tech and entrepreneurship.
Speaker 3 And so,
Speaker 3 I mean, the high-level numbers are really, you know, really, really strong. We, you you know, we had our GMV, which is the sales on the platform, were up 32% year on year.
Speaker 3 Our revenue was up 32% year on year. And our free cashier
Speaker 3 was 18%.
Speaker 3 But actually, just given, you know, who I'm talking to now and in the audience that I know you folks, you know, think a lot about,
Speaker 3 like, one of the things that I think is most interesting is that we put out a number today that every 26 seconds, a brand new entrepreneur gets their first sale. on Shopify.
Speaker 3 So we've been talking for three minutes now.
Speaker 3 So, you know, a bunch of new entrepreneurs got their first sale. Why does that matter? It matters because,
Speaker 3 and we can get into this if you want, but I believe right now we are living in like this golden age of entrepreneurship.
Speaker 3 And part of one of the tenets of that golden age, I think, is that the velocity of business growth is unlike anything any of us have ever seen.
Speaker 3 So what I mean by that is, you know, someone that just got their first sale right now,
Speaker 3 maybe their identity changed. Like they, you know, they went from being an aspiring entrepreneur to being a real entrepreneur.
Speaker 3 I mean, when you get that first sale from someone who's not your mom, like it, it, it's, it's, it's, I mean, you guys probably remember that, like that first deal you got, that first sponsorship you got, that first, you know, I, I sort of, I sold t-shirts all throughout college.
Speaker 3 I remember that first purchase order I got from McGill University. It was like, it was a life-changing thing, not because of the money, but because now I wasn't just aspiring.
Speaker 3 I actually was an entrepreneur. The cool part is doing that in 2025 means that someone who's starting right now
Speaker 3 may be the largest in their category in five years or 10 years. Like that velocity, that, you know, I mentioned on the call, Estee Lauder is now, you know, coming to Shopify.
Speaker 3 And I mentioned Michael Kors and I mentioned these incredible brands that keep coming to Shopify, these big enterprise brands are on running or Birkenstock.
Speaker 3 These brands are, in some cases, 100 years old.
Speaker 3 But what's also fascinating is that some of the biggest stores on Shopify today, like Viori or Aloe Yoga or Gymshark, These are like the biggest brands in their category.
Speaker 3
And I mean, Gymshark is maybe 10 years old. It was started by Ben Francis in a dorm room outside of London, England.
And now Gymshark is ubiquitous. It's competing with Nike.
Speaker 3 So just from a
Speaker 3 perspective from
Speaker 3 being on the show, that's why I think earnings are cool because I get to tell these stories. And
Speaker 3 it's a storytelling opportunity.
Speaker 1
There's a lot to unpack there. I mean, first of all, I'll tell you, my mom still doesn't watch this show.
So I'm trying to get that first.
Speaker 2 Oh, wow.
Speaker 1 You're still aspiring. You're still aspiring.
Speaker 1 Look, one of the angles I'd love to take it, if you don't mind, because I think you have an insight into
Speaker 1 the commerce here that we won't have. You know, your revenues is up.
Speaker 1 You said your free cash flow is up, and you're a consumer-facing business at the end of the day, which means you're seeing a resiliency in the consumer that some other businesses aren't seeing.
Speaker 1 And I want to know
Speaker 1 if that's unique to Shopify or if you're seeing better signs on the economy than some of what we're hearing or feeling from someone else.
Speaker 3
Your mother should watch because what a great, that's a great question to ask. That is a deep macro, you know, consumer confidence question.
Uh, your mom definitely should watch uh Lemonade Stand.
Speaker 3 Okay, um, so let's let's let's kind of level set here or give me her number. I can call her and tell her
Speaker 3 this was all a ploy to get your mom's phone number.
Speaker 3
Yeah, exactly. I wasn't trying to, you know, that sounded a little weird.
Uh, okay, so uh, level set. So, uh, this quarter, Q3, 2025, we saw about $92 billion of products sold on Shopify.
Speaker 3 So I mentioned we were up 32% year on year. That's, I think, Shopify's ninth consecutive quarter where our GMV growth was above 20%.
Speaker 3 So when you kind of look, you know, below the hood on that GMV number, what you actually see is
Speaker 3 millions of stores that are selling on Shopify every single day. Some very large ones, Mattel, I mentioned, you know, Aloe Yoga.
Speaker 3
There's obviously, you know, most of your, most of consumers' favorite brands are on Shopify. My favorite brand is James Peirce.
I'm wearing this t-shirt. My favorite sneakers are Tom Sachs.
Speaker 3 That's them right there. Those are on sold on Shopify also.
Speaker 3 So most of the, you know, if you're listening to this, the brands that you have a relationship with, a connection to as a consumer, most of those, if not all of them, are on Shopify.
Speaker 3 The way that we measure consumer confidence, which is sort of what you're asking, is we measure it at checkout. Like, you know, what are we seeing on the checkout?
Speaker 3 And on Shopify, what we're seeing is that consumers are, they keep buying, they keep returning,
Speaker 3 and generally the demand has been really resilient. But there is something that I think
Speaker 3 you're kind of picking on here, which is worth all mentioning, which is that it does feel a little bit that consumers are being more selective.
Speaker 3
meaning like they're buying from brands that they have a connection to, that they love, that means something to them. This isn't just a black t-shirt.
This is a James Peirce black t-shirt.
Speaker 3
I've gotten the chance to know James personally. Like this guy is obsessed with making like black t-shirts.
It's all he thinks about.
Speaker 3 And generally those brands that where consumers have a relationship with, where consumers are voting with their wallets to buy from, are on Shopify.
Speaker 3 So that's not to say that the entire economy, every area is going really well, but generally the people that are, the consumers that are buying on Shopify stores tend to have
Speaker 3 tend to vote with their wallets to buy from those brands. And for those selective consumers,
Speaker 3 you know, they continue to buy.
Speaker 2 I think in a a time where the labor market feels so uncertain, a lot of people are either getting laid off or struggling to find a new job if they're looking for a new one, or even within the context of the shutdown in the US.
Speaker 2 If you're employed by the federal government right now, you might be looking at 30-plus days with no pay.
Speaker 2 You're kind of describing a scenario where while other parts of demand in the consumer market might be falling or struggling, you guys are providing something unique in
Speaker 2 how people can select what they buy. So you guys are still going strong?
Speaker 3 Well,
Speaker 3 yeah, so
Speaker 3 the answer is yes to that. But actually, I think what you're describing also is sort of the two sides of our business.
Speaker 3 One is, I just mentioned, you know, like the merchants on Shopify tend to be brands and retailers that we all love. Like, you know, I don't know what your favorite stores are.
Speaker 3
Mine are like Kith, for example, or Aloe or Veori. Those are doing really well.
Those are all Shopify stores.
Speaker 3 That's not to say that, you know, Walmart is seeing the same sales that we are because, you know, the demographic that people buying from Walmart is different than those that are buying Aloe Yoga yoga pants or a Viore sweatshirt or a pair of Takovis boots, which I think Tocovis makes the most beautiful cowboy boots.
Speaker 3
So that's on the consumer side. On the merchant side, you know, we've been leading this company now.
I've been at this for 16 years, almost half my life. I'm a little bit less than half my life.
Speaker 3 I'm 41 years old. I've been at Shopify now for 16 years.
Speaker 3 What we've seen is whether it's 2008 or it's some choppiness like around the pandemic is that what people tend to do when they worry about either losing their job or they've already lost their job or maybe they have a reduction of hours is often they turn to entrepreneurship in those moments to either supplement their income or actually to like replace their income if they've lost it.
Speaker 3 So actually,
Speaker 3 if you look at the general health of the economy and you overlay sort of business creation, not just in Canada or the US, but on a global level, entrepreneurship tends to work really well when people are unsure about their future.
Speaker 3 In fact, my father's an immigrant, my family, we're immigrant family. My father immigrated to Canada in 1956 from Hungary.
Speaker 3
He was just a kid, but my grandfather, when he came here, he became an entrepreneur. He began to sell eggs at a farmer's market in Montreal.
My grandfather did not call himself an entrepreneur per se.
Speaker 3 It's just like he had no choice. He had no options.
Speaker 3 And so entrepreneurship, even though, you know, what you guys talk about in a lemonade stand and what I talk about is entrepreneurship in a little bit of a glorified way, that it's like the greatest way for humans to self-actualize.
Speaker 3 It's a creative pursuit. In actuality, you know,
Speaker 3 the core reason people became entrepreneurs historically was they had no choice, right?
Speaker 3 It was forced entrepreneurship rather than, I think, what the three of us are doing, which is more of passion-driven entrepreneurship.
Speaker 3 We're choosing to do this thing called entrepreneurship, to create a show, a podcast, to run a company, to start a company.
Speaker 3 And so generally, even though it seems almost,
Speaker 3 you know, it seems like it would be the opposite,
Speaker 3 like almost like it's like, you know, it's almost like a paradox, but like when people are struggling, they tend to turn to entrepreneurship as a way to struggle less.
Speaker 1
I really appreciate that perspective. And I thank you for being candid on it.
I do want to press a little bit.
Speaker 1 And again, this is, I know this is a difficult question to discern, especially from your your position, but based on what you said about the consumer side, and again, this is not something that you created, this is something that we're just seeing, it sounds a bit like what we're hearing about
Speaker 1 kind of a K-shaped economy.
Speaker 3 Or a tale of yeah, so the K-shape or the tale of two worlds, right, is often what you hear about.
Speaker 3 And that is true, that absolutely, that some people are doing really well right now and some people are really struggling right now.
Speaker 3 And the ones, at least, again, as I mentioned earlier, like consumer confidence from my perspective, is measured at checkout.
Speaker 3 But, you know, given that we, you know, given that we're seeing these types of growth rates, given that we're seeing almost $100 billion transacted on Shopify for the quarter, which is up over 30%, generally what we're seeing is that consumers on Shopify, which tend to be higher income consumers, are definitely still buying.
Speaker 1 There's one aspect that I didn't want to dig into, though, which is that.
Speaker 1 So I looked at the earnings. And again, all the numbers are excellent, but there was an area which
Speaker 1
had a growth that I think was, it was transaction and loan losses. So those were up from 58 million to 148 million.
I don't know exactly what that means.
Speaker 1 Does that tie back into like buy now, pay later? Or is that, is there a, is there a part of the consumer that is taking on more, would you say, debt as part of this?
Speaker 3 No, I mean, basically, we have these guardrails
Speaker 3
effectively. So we have this amazing program called Shopify Capital.
Shopify Capital exists because most small businesses, it means business, cannot go to the bank and say, we need money.
Speaker 3 Partially the reason that banks banks do not underwrite um these types of businesses because they just don't know how they're going to do right it's just they don't have enough data um but we have a lot of data on these on these on these merchants and so we're able to do like we're able to do cash advances for these merchants um and we kind of have these guardrails in place where we believe within these guardrails within this payback period um you know we can we can lend um so as long as they're in that guardrail we're happy to lend and and and they they always are sometimes it will tick up a little bit higher for a particular quarter on the payback or lack thereof.
Speaker 3 But generally, as long as we're within this category or this band of what we call acceptable payback rates, we're going to continue doing that as well.
Speaker 3 It's not something that gets a lot of attention because it's a, it's, you know, people think about Shopify as like e-commerce or point of sale in a physical retail store or a Gentic, some of the partnerships we're doing now with OpenAI, which we're happy to talk about too.
Speaker 3 But it's a part of our business that I'm very proud of because for a lot of these merchants, they do not have other sources to get a cash advance from or for cash flow.
Speaker 3 And so we're able to say, based on your history on Shopify, we're able to extend, you know, a cash advance at this amount. And we, you know, you pay it back as money comes back in.
Speaker 1
Okay, I understand. I mean, I actually, you mentioned AI there.
Our third co-host is normally the absolute AI bull. You know, he would love to be able to.
He's obsessed. Yeah, he's obsessed.
Speaker 1
But, you know, I'll try to channel him for a second. Please, yeah.
I think it's interesting to hear from a CEO's perspective, especially at a tech company,
Speaker 1 what are the positive cases of AI that you're seeing or how it's helping unlock certain parts of your business? We'd be interested in seeing that.
Speaker 1 We hear both sides from a lot of people on this show, and I'm interested in that.
Speaker 3 You hear downsides?
Speaker 2 Yeah, absolutely. Absolutely.
Speaker 2 Absolutely. And to be honest, that's the second part
Speaker 2 to the question, because I assume you have like a pretty positive outlook, which I think is fair, especially from your position. But I think from the bulk of our,
Speaker 2 maybe not just our audience, but even the sea of, I would say, 20 to 30 year olds who are not,
Speaker 2 you know, not becoming entrepreneurs and not becoming,
Speaker 2 you know, not becoming a business owner, people who are just trying to get to their next job or figure out what their next day is like. AI is viewed very negatively right now.
Speaker 2 They don't see a positive effect in their life and in
Speaker 2 any real short-term future either.
Speaker 2 So with that context in mind of how I would say that average person views it especially in that younger cohort how does that balance with the benefits of it that we've also talked about on this show let me get you i would add that i would just say you know i wouldn't say universally negative but i'd say there's there's a skepticism they don't see the upside yet yeah they're everyone's a little bit uncomfortable it's trepidation yeah it's a little bit trepidation and i'd love to hear i i get it look i um i'm a consummate optimist i am i think you have to be to be an entrepreneur generally because you know uh
Speaker 3 the reason I didn't become a dentist is because I think, you know, this idea of building something and no offense to all the dentists out there, but just not my style.
Speaker 3
I mean, I say dentist because it's a little bit more of a predictable career. Yeah, of course.
So I think you have to be an optimist. Let me take it from a couple of different angles.
Speaker 3 We can talk about agentic commerce, which is like, you know, using chat GBT or using perplexity to have a conversation and have kind of a personal shopper with you, which we announced we're doing with OpenAI, but that doesn't answer the question you're asking.
Speaker 3 I'll give you this really good example.
Speaker 3 One of the people,
Speaker 3 one of my mentors, one of my friends that's sort of older than me that I really look up to and get a lot of advice from is a guy named Mickey Drexler.
Speaker 3
Mickey Drexler is probably as close to retail royalty as it comes. He created, he was the CEO of the Gap for many years, 20 years.
He also created Old Navy. He helped create J.Crew.
Speaker 3
He was on the board of Apple for, I think, 20 years or so as well, working very closely with Steve Jobs. So I've got to know Mickey really well.
And
Speaker 3 I asked Mickey about the merchandising team inside inside of the gap, like the people that took product photography, that wrote product descriptions, that decided what goes where and how does he make it look and so people want to buy it, what's called merchandising.
Speaker 3 And I think Mickey had said that like at the peak of the gap, there was like 300 or 400 people working inside of the merchandising department at the gap. Okay.
Speaker 3
If you're a small business on Shopify or elsewhere, you can go and hire 300 people. You don't have the money.
You can barely hire one person.
Speaker 3 Maybe you're a solo solo entrepreneur um shopify has a product this is not a shopify pitch but just run with me for a second here shopify has a product called sidekick okay shopify sidekick is effectively this um it's effectively you know every superhero need has a sidekick we think every entrepreneur needs a sidekick it is effectively your assistant that works with you that knows everything about your business and knows everything about shopify and in q3 alone this past quarter um over 750 000 shops use sidekick for the first time Now, a lot of these shops are small businesses.
Speaker 3 And what they did, what they used Sidekick for was they ran, they did analytics with Sidekick. They did media editing with Sidekick.
Speaker 3 They did, you know, they helped figure out like how to do replies to merchants. So, you know, if a consumer sends you an email and says, where's my package?
Speaker 3 Sidekick can actually write a reply and send it
Speaker 3 right back to the consumer.
Speaker 3 It helps you, you know, you can upload a random photograph and it'll take a bunch of different photographs and send a bunch of photographs back to you as if they were professionally done.
Speaker 3 If you're not sure what the product description should be, Psychic will write it for you. If you don't know what geography a particular product is selling, Psychic can do that as well.
Speaker 3
That all comes like baked into Shopify for $39 a month. So I showed this feature to Mickey.
He was blown away by it. Not blown away because like it did things that he couldn't have done at the gap.
Speaker 3 He was blown away by it because what used to take 300 people is now available for 39 bucks a month to anybody that uses Shopify. That is
Speaker 3 like people talk about leveling of the playing field. People talk about the democratization of entrepreneurs, all these sort of, you know, fuzzy terms come around, but that's what it is.
Speaker 3 That's what AI can do.
Speaker 3 It means that you can be sitting at your mom's kitchen table and within your Shopify admin, you have this incredible assistant that is effectively your co-founder that can help you make better decisions faster.
Speaker 3
And you don't have to go and hire more people. If that doesn't get you optimistic about where things are going, you know, I don't know what to say.
So
Speaker 3
I think there's two ways to kind of look at it. One is, oh my God, like I'm going to get disrupted.
So you've heard this. This is like trite now, but like people are not going to lose their job to AI.
Speaker 3 People are going to lose their job to someone who knows how to use AI, to another person who's really good at using AI.
Speaker 3 And so rather than simply adopting AI, my advice to anyone listening who's an entrepreneur, small business owner is begin to use it reflexively.
Speaker 3 Begin to teach it everything you, you know, if you give, if you read an article or you give a talk or, or frankly, you have a conversation with someone that's compelling, take some notes and feed it into, you know, your ChatGPT or your perplexity or your anthropic and be like, hey, this is a really interesting conversation.
Speaker 3 Remember this for next time. And the next time you have something like that, feed it in and begin to build some context so that you actually have this like superhero assistant with you all the time.
Speaker 3 And I think when you look at it through that lens, you begin to realize that it's not just, it's not that Ben Francis and Gymshark had an unfair advantage.
Speaker 3 It's that when you combine someone who's an incredible entrepreneur with this state-of-the-art technology that didn't exist 10 years ago, the velocity of business growth for small businesses is unlike anything our parents or grandparents could have even dreamed of.
Speaker 1 I'm so dead, so sad Doug wasn't here for that.
Speaker 2 You would have loved that speech particularly.
Speaker 1 I have a, I mean, first of all, yeah, thank you for that answer.
Speaker 1 I think Shopify, from my outside perspective, is sitting in a unique spot in this changing dynamic where I do think you do give an opportunity for people who want to dive into this new world face-first.
Speaker 2 I think
Speaker 2 you're democratizing something.
Speaker 3 And now I feel like I'm defending AI as a matter of fact. No, no, no, no, no.
Speaker 3 I don't want to be back.
Speaker 2 Genuinely, these are good answers in the sense that I think you've democratized, you're helping democratize the tools of what allow people to become successful if they want to pursue that thing, which
Speaker 2 in the past, in the grand history of the world, was not available to so many people.
Speaker 3
Exactly. I can appreciate that.
And not to say that everyone's participating, but yeah, more people are. Yeah, that's right.
Speaker 1 Yeah, I feel similarly about YouTube years ago in a way that, like, democracy.
Speaker 3 No more gatekeepers.
Speaker 1 I couldn't create no one.
Speaker 3
No more gatekeepers. I don't even give me a show.
Exactly. And now, look what you guys have built.
You built something incredible.
Speaker 3 And more importantly, think of how many people watch Lemonade Stand are like, I want to have my own version of that. And now they can do it also.
Speaker 3 There is this virtuous flywheel that is happening now and it's allowing more people to not like do stuff they don't want to do but actually find their life's work which frankly our grandparents like the concept of life's work they weren't entitled to that because or didn't they couldn't do it because they were just trying to put food on the table so so let's say i i am you know you're selling me i get i'm on board yeah i don't want to have i'm a i'm a natural skeptic uh on a macro level especially which is fascinating because you have an entrepreneurship podcast i know it's like it doesn't make my brain it doesn't make it yeah the math is not mathing here.
Speaker 1 You know, I think I'm actually a long-term optimist, but I get nervous in the short term lately. So I want to ask you some questions because I think you know more about the environment.
Speaker 1 Specifically, you mentioned, you know, this, this AI package that you're selling, $39. People are finding great use from it.
Speaker 1 There's been a challenge, maybe not with your company, but with other companies to find revenue with some of these AI solutions.
Speaker 1 Specifically, I want to ask, you know, you mentioned a deal with Open AI.
Speaker 1 I'm seeing every three days, Open AI is another big, massive deal, another multi-billion dollar deal with someone, whether it's Amazon or whether it's NVIDIA or AMD or Google.
Speaker 1 And there's questions about their ability to fund that through revenue. I don't know.
Speaker 1 I want to know the optimistic. I want to know a better stance of what you're seeing.
Speaker 1 It sounds like it's delivering real return for your customers. Maybe
Speaker 1 on just a personal level,
Speaker 1 are there things that you're not
Speaker 1 or is there risks you're seeing? That's more of my question is like an optimist POV. Is there risks you're seeing?
Speaker 3 Well, look, I think, so just to be clear, just to kind of of set the stage, you know, the idea is agentic commerce is effectively, you know, someone once said to me that if you want to see where technology is going, look to see what like rich people do.
Speaker 3 And all of that kind of goes down to the long tail of all demographics.
Speaker 3 I grew up with very little money. I've been, you know, I've been supporting myself and my family since I was 16 years old.
Speaker 3 So the idea of having a personal shopper, like, I don't even know anyone that ever had a personal shopper, okay? But I know that people with means historically have had personal shoppers.
Speaker 3 So I think what agentic shopping really is, agentic commerce really is, is allowing everybody to have their own personal shopper that has a full understanding of your preferences, your pricing preferences, the brands you love.
Speaker 3 And just think of this idea of like saying to
Speaker 3 ChatGBT
Speaker 3 something like, what is the best shirt to keep me cool when I'm running?
Speaker 3 And then all of a sudden, it goes and searches across every Shopify store, millions of stores and products, and says, this is the one.
Speaker 3 Based on everything I know about you, based on all our search history, you should buy this. That is really cool.
Speaker 3 The reason that's really cool is because right now, typically what you would do is you'd go to a search engine and you type in best shirt for running and you'd get whoever paid the most amount of money for that particular keyword, right?
Speaker 3 So now, not only are you going to get results from
Speaker 3 not necessarily the like, you may not get the biggest companies, you're going to get results that are relevant to you.
Speaker 3 You're going to find new brands that you may love, maybe a local brand, because the chat knows that you prefer to shop locally.
Speaker 3 So you find someone in Montreal for me that you're like, you know, I just, I did this thing called 29029, which is like this Everesting race, a very cool race.
Speaker 3
And I want to buy, you know, hiking shoes. And so I was doing research and I find a company called Norda, N-O-R-D-A.
Never heard of them before, Montreal-based.
Speaker 3 It turns out, in my view, they make the very best hiking shoes. I found them because of social media and a little bit of research on Agentic.
Speaker 3 But if I would have gone to a search engine, I never would have found them because they don't have, it's a small company in Montreal.
Speaker 3 They're like, you know, a couple dozen people out of a small warehouse, you know, at a small manufacturing facility.
Speaker 3 So this idea of Agentic is really cool because I can say, I'm having a birthday party for my daughter. I have two daughters, six years old and nine years old.
Speaker 3
She's really into unicorns and she's really into rainbows. And tell me everything I need to know for this birthday party.
And the Agentic agents, the Agentic chat will say, here's everything you need.
Speaker 3 And I can one click buy all of them from across a whole bunch of stores.
Speaker 2 that is amazing it's amazing for me the consumer it's also amazing for the brands that show up because now they're showing up in places they otherwise would not well yeah we we have talked about this benefit on the show before a while ago and i i think much i have a question much like search engines early on it i think we all probably have a universal experience of search engines maybe 10 years ago had a better experience in finding a good maybe not as specific or as niche as you've described.
Speaker 2 I don't think it was ever as effective as the example that you gave, but I do feel like search engines have been compromised by sponsored ads for products over time.
Speaker 2 It's become more challenging to find something like a product or a restaurant that you might want to look up than it used to be. Do you have any fear or
Speaker 2 any protections of how this same way of searching for things will not be compromised by companies looking to advertise advertise in the same way.
Speaker 2 Like, I mean, look, that could be the greatest feature for the next three years, but then 10, 15 years from now, my AI results are inundated with sponsor searches.
Speaker 3
Look, I don't have the answer to that. I don't have a crystal ball in terms of what your company is going to do.
What I do think, though, is like, look, social commerce, same type of thing, right?
Speaker 3
Like, the reason we follow, I follow you guys on Instagram is because, you know, you guys are influencers. I know, I hate that term.
And I'm like, what are they into?
Speaker 3 I don't actually know if you guys are getting paid or not.
Speaker 3 I'm just going to trust you that because I think you guys are good guys, you care a lot about entrepreneurs, you care about your audience, you care about your followers.
Speaker 3 I'm, if you're endorsing something, I'm going to take the leap of faith and say you probably actually really like the product.
Speaker 3 I certainly, everything I talk about in social, like, I'm not getting paid for this.
Speaker 1 I mean, you sold me on those black shirts. Your passion sold me.
Speaker 2 That's what I'm saying.
Speaker 3 And I'm not getting, and I'm not getting a commission for these black shirts.
Speaker 3 I'm also not getting a commission. But the reason that the reason that you're interested is because like you have no reason to think that I'm trying to sell you.
Speaker 3 I'm just telling you what I really, really like. So I do think though that Agentic Commerce has the opportunity to be more objective, to be more context, you know, have more context.
Speaker 3 I think the other reason that I'm hopeful is because if I've done a bunch of research on on running and then I'm looking to go hiking and
Speaker 3 the chat tells me, the agent in the chat says, actually, on running is a brand new pair of hiking boots. We know you like on running because you've researched it before.
Speaker 3
That actually feels like it knows what I want. I quite like that result.
I actually think some of the personalized ads that I get are really quite relevant.
Speaker 3 I mean, years ago, I used to love riding a boosted board, this motorized skateboard. I always thought about like, how are they targeting me? It's like, I like technology and I like skateboards.
Speaker 3 And like the Venn diagram overlap is like boosted board.
Speaker 3 I love, you know, another one is, I don't know if you guys are into like water sports, but Flightboard has like this e-foil, which I think is like a surfboard. Really, really cool.
Speaker 3 So sometimes the results that I'm getting, even if they're sponsored, I actually quite like.
Speaker 3 But I do believe that the Agentic shopping model will have more objectivity and hopefully will, you know, introduce me to brands I never would have found otherwise. And
Speaker 3 I have no reason to believe otherwise.
Speaker 2 Oh,
Speaker 1
yeah. You mentioned Montreal a couple of times and we talked about the status as Canada's largest company in the intro.
I wanted to know if you could give us some insight into
Speaker 1 business and
Speaker 1 economics in Canada right now.
Speaker 2 Yeah,
Speaker 2 the main thing that I had in mind here was
Speaker 3 talking about t-shirts.
Speaker 2 When you guys became the largest company by market cap this year, we had looked earlier in the year. I had looked at this list and I saw Shopify at number two.
Speaker 2 And I was like, wow, it's the second biggest company in Canada. That's that's insane.
Speaker 2 And then looking at it more recently, I was going through the list and I was like, oh my God, bank, bank, bank, energy company, energy company, bank. So
Speaker 2 I wanted to get a feel for your optimism for entrepreneurship in Canada specifically, because I think Canada has been in a rough economic spot a lot
Speaker 2 in the past few years from talking to friends, from looking at election results, all of these things, right? And I wanted to get your optimistic take on this, which I heard
Speaker 2 you're pretty bullish on Canada as a place to
Speaker 2
start a business. And I wanted to get your feelings on that.
Sure.
Speaker 3 Well, first of all, you know, let's just sort of contextualize.
Speaker 3 If you you look at the top 10 largest companies by market cap in Canada, other than Shopify, the second youngest one is TD Bank, 1956, I think.
Speaker 3 That's number two.
Speaker 1 That's crazy.
Speaker 3
Okay, so I am optimistic. I was born in Canada, but I did not grow up here.
I grew up in South Florida.
Speaker 3 So I say that only to provide some insight into like I'm choosing to live here.
Speaker 3 I can live at this this stage anywhere in the world.
Speaker 3
My wife and I, Toby and I were both living in Ottawa for the last 20 years or so. I moved to Ottawa for law school.
He moved to Ottawa because he met a girl who was now his wife.
Speaker 3
We both found ourselves in Ottawa and we lived there for the last 20 years. And then sort of post-pandemic, we both decided we want to leave Ottawa.
He wants to come to Toronto.
Speaker 3
And I was thinking about like Miami, New York. I mean, spend a lot of time in New York City.
I ended up picking Montreal because frankly, it's my favorite city on the planet.
Speaker 3
It's my wife's favorite city on the planet. We both went to McGill for undergrad.
So I very
Speaker 3 intentionally selected to stay in Canada and very intentionally selected Montreal, which I just think is like the most entrepreneurial, cultural, interesting city I've ever been to.
Speaker 3
And I've been there now for two years. We've been living in Montreal for two years.
It is one of the best decisions I've ever made.
Speaker 3 What they call the joie de vive, like the joy of life quotient there is unlike anything I've experienced anywhere in North America.
Speaker 3 Okay, so why am I not tuned to Canada? Well, first of all, I do think though that there is,
Speaker 3 I like the culture here, but that's not really the reason why I've stayed here.
Speaker 3 I think Canada suffers this tall poppy syndrome. People talk about it, but I don't think we fully realize it.
Speaker 3 If you look at companies that are built here, traditionally the path that these companies take, particularly technology companies, is they raise some money from venture capital lists or VC or private equity funds or in some cases angel investors, which means they're basically committing that at some point they're going to have some sort of exit, either an IPO or they're going to get acquired.
Speaker 3
They tend to take the acquired route more than the IPO route. That's the reason why you don't see a lot of Canadian publicly traded technology companies.
And the ones that do go public,
Speaker 3 you know, the examples we have are like RIM, like BlackBerry and Nortel.
Speaker 3 In fact, one of the things I lament the most is if you walk into any bookstore in Canada and you ask the clerk to show you some books on RIM or Nortel, it's like a row of the demise of BlackBerry.
Speaker 3 It's like all, it's like, this is a cautionary, there's not a single book that talks about what BlackBerry did, which is it created the smartphone industry or what Nortel did.
Speaker 3 There's no books on Alain Bouchard who created Coustard. There's no books on Sam Brofman who created Seagrams.
Speaker 3 The story of Chip Wilson and Lululemon is often not a very positive one, even though. you know, what Chip built, you can say what you want about Chip, but what he built is incredibly inspiring.
Speaker 3
I mean, he created a new category. So I think this taw poppy syndrome here, it does not serve us and is not helpful.
And there's a couple of things I think we can fix here.
Speaker 3
One, I think, is at the government level. I mean, you know, you mentioned that, you know, that I care a lot about this topic.
I was very vocal last few weeks.
Speaker 3 The Canadian budget comes out today, but I wrote a memo about how to...
Speaker 3 how basically to improve SHRED SRED. SHRED is a program the federal government has where they give out $5 billion of a B every year to technology companies that are doing R D research.
Speaker 3 It turns out that 80% of people that are filing applications to get shred use a consultant because it's so complicated. So what's the result of that? 30%, 20 to 30% of the $5 billion it gets out.
Speaker 3
It goes to the consultants. Right.
Yeah. So like, that doesn't make sense.
So we're getting all together with the people. We don't want to leave the consultants in the street.
Speaker 3 I mean, sorry about the consultants, but like,
Speaker 3 consultants should add value. That to me, I mean, it's adding value, but
Speaker 3 it shouldn't be value add that should exist.
Speaker 3 The second thing is,
Speaker 3
is education. I don't think we're teaching students to consider entrepreneurship as a viable career option, which to me is so sad.
Like, you know, you get this list in fourth grade.
Speaker 3
It's like doctor, lawyer, accountant, magician, singer, actor, but entrepreneurship is now on the list. So I think that's part of it.
And maybe kind of the last one is we have to just celebrate.
Speaker 3 like our our our own we have to become champions for every for all of us like you know I just met you guys today, but asked, like, I've been talking with Lemonade Stand for a while.
Speaker 3 I think what you're doing is really compelling.
Speaker 3 And anyone that talks to me about like small business podcasts or shows that create great content, I bring you up as an example of someone that I think a group that's doing things really well.
Speaker 3 They do that well in the U.S. They like, you know, they sell each other all the time.
Speaker 3 We don't have to be like the Americans, but this idea of grow big, but if you grow too big, your head gets chucked off a la, you know, tall poppy, I don't think it's working for us Here's the good news I've had more engagement I've personally had more engagement with the government in the last six months than I have in the last six years They seem to want to listen We'll see what happens in terms of the results the second thing is I see companies like Ada and League and Well Simple and Lightspeed and super dot com and Clio and Vancouver and I'm seeing all these incredible Canadian companies that are getting really big and there's an appetite to stay independent not get acquired So I'm I'm really excited by that.
Speaker 3 And third, if you think about funding, the best investors on the planet from Silicon Valley to London, New York, California, wherever they're from,
Speaker 3
they're agnostic to geography. They're investing in the best companies.
And a lot of those investment dollars are coming here to Canada. I mean, WellSimple, I think, just raised
Speaker 3 a couple of $8 billion valuation. Clio is at a billion dollar valuation.
Speaker 3 We're beginning to see kind of this new version of Canadian capitalism. And I think it's exciting and it's driven by entrepreneurs.
Speaker 2 That's, that's really cool to hear. I'm Canadian myself.
Speaker 2 So I think this is a story that you don't hear from Canada very often, which is that there's, there's, you know, there's a lot of light at the end of the tunnel right now, a positive future to look towards.
Speaker 2 I think that's great.
Speaker 3 If Shopify plays the role of role model because of our size, that's cool. We take that seriously, but I don't want necessarily like I want Shopify to keep growing bigger.
Speaker 3 I also want to create a like, I want that top 10 list.
Speaker 3
Okay, so we talked to the top 10 in Canada. Now look at the top 10 list in the US.
The top 10 list in the US by market cap.
Speaker 3 I think most of those companies, maybe other than Apple, have been created in the last 20, 25 years. I mean, Google, maybe it's 25 years ago.
Speaker 3
But like in the last 50 years, I'm pretty sure the entire list. of the top 10 by market cap value valued companies in the US have all been created in the last 50 years.
Whereas there's only one,
Speaker 3 there's only one in Canada. Yeah.
Speaker 2 What do you think? I mean, I'm honestly curious.
Speaker 1 I think that's, I think it's exciting because you think about it from a Canadian, I'm not Canadian, but if you think about it from a Canadian movie, you'll never be.
Speaker 2 I'll never earn it.
Speaker 1 You know, it would be exciting to have new high-growth companies in the country and not have them be acquired elsewhere and not be growing in a different country.
Speaker 1 Like that, that is a positive momentum that I think is cool.
Speaker 3 What do you think was different? Look,
Speaker 3 success begets success. More success gets more success.
Speaker 1 You mentioned the role model effect. And what do you think was different about Shopify? Because I'm wondering why,
Speaker 1 yeah, I mean, why didn't you go?
Speaker 2 Yeah, because I figured you must have faced pressure along the way. Maybe not an acquisition necessarily, or I'm sure there were acquisition offers at some point.
Speaker 2 But what sort of pressures did you guys face to take the company to the U.S.? And
Speaker 2 why say no along the way?
Speaker 3 I mean, early on, a few venture capitalists, a few VC firms had said, hey, like, we want to invest in Shopify, but the qualification has to be you guys have to come to the U.S.
Speaker 3
But honestly, we just said no. We were building in Ottawa.
We were focused. Access to talent was amazing.
There was no reason to do it. What was different? I don't think we just never had
Speaker 3
the overhang of pessimism or the overhang of tall poppy syndrome. I grew up in the U.S.
Toby grew up in Germany. And we were both building in Ottawa, Canada.
Speaker 3 I just don't think it ever crossed our mind that we would have some sort of, we would have less of an advantage being here. And now, like, you know, we have millions of stores on Shopify.
Speaker 3 I'm pretty sure most of the merchants on Shopify don't even know where we're based and they don't care because what they're buying from Shopify is software, incredible, well-built, well-crafted, scalable, easy-to-use software.
Speaker 3 And, you know, most people that use, I don't know, like mouthful, but most people that use Spotify don't know that they're based in Sweden.
Speaker 3 And most people that use like a lot of these SoundCloud don't know they're based in Germany. And they don't care.
Speaker 3 Consumers and users of our products, what they care about is, are you building something that is truly valuable?
Speaker 3 So I got to run, but I just want to kind of lend, you know, and end on one more thing, which is like, I think what you guys are doing in talking about and distilling and explaining and making small business creation and entrepreneurship just more, I don't know, accessible.
Speaker 3
is exactly what we're doing also. And in many ways, that's what I think what we have in common is we, you know, I think one of the greatest creations of humans was the lemonade stand.
Why?
Speaker 3 Because it got children, kids to think about this idea of going to their kitchen and making this thing and then going outside and selling it.
Speaker 3 And they learned about profit margins, they learned about revenue, and they learned about change, they learned about like the lemonade stand.
Speaker 3 I know that, you know, it's part of the brand, but at a very fundamental level, we need to create more lemonade stands at different stages of our lives so that more people consider entrepreneurship.
Speaker 3 I think the world becomes a lot more interesting if all of us are crafting things that we want to exist in the world and then consumers are voting with their wallets to buy those things.
Speaker 3 So thank you for giving me some time Thank you a lot to me.
Speaker 2
Thank you for coming on. We really appreciate it.
And yeah, we'll hopefully get a chance to speak with you again. Have a good reason.
Speaker 3 I hope so, too. And
Speaker 3
you guys should keep doing these earnings things. Like, you know, it's part of your earnings cycle.
I did CNBC, I did Fox Business, I did a bunch of women's internal. And then Lemonade's Dan.
Speaker 3 It's perfect. Dude, we're in the media circuit.
Speaker 3
Amazing. Thanks, guys.
Thanks, Arlie. Have you going? Bye.
Speaker 1 We're really important.
Speaker 2
All right. All right.
I can read between the lines. We're really important.
I can see see the feedback matrix before it already happens.
Speaker 1 You see the code. And I know.
Speaker 2
I see the code. I see the code on the walls.
And I think
Speaker 2 I just wanted to kind of post-mort it with you.
Speaker 2 Because I think there's a fair,
Speaker 2 because what I'm gathering from Harley is that he is really excited about the success of their business. Like, I looked into his background before we did this interview a bit.
Speaker 2
And he has been, he started selling stuff. He became the entrepreneur he talks about when he was was 17, literally.
He started a business and started selling shirts at school. Oh, yeah.
Speaker 2 And
Speaker 2 I think from his perspective, right, we do exist at a time where
Speaker 2 things are being economically squeezed and it's forcing people to look for opportunity and find new things for themselves to do.
Speaker 2 And a lot of people are choosing to start a business in some way or another.
Speaker 2 And I do believe that in the history of things, people have been gatekept from that because of the amount of capital, your lack of tools, your lack of network, your lack of ability to easily sell things.
Speaker 2 You only have access to the town that you're in and how much you can carry on your back or in your cart to the market or something like that, right?
Speaker 2 But he has made or he has helped build a company and a tool that democratizes the availability of that opportunity.
Speaker 2 And for the people we were talking about getting, getting squeezed, like the economic squeeze,
Speaker 2 he's making the juicero.
Speaker 2 That's an unfair comparison, actually, because that's a failed company. But the idea is like all of the maximum number of people that would want to pursue the option of entrepreneurship are available.
Speaker 2 They can pursue it because of the availability of a tool like his. And that's what he's psyched about.
Speaker 1 I think we had similar reactions to some of the things he was saying. I think we can see the reaction in real time as he's saying.
Speaker 2 It's like it's walking in the oncoming traffic and we're I get I'm like Harley no there's a rake there's another rake Harley and it's but but I I think in a lot of ways I agree with a lot of what he's excited about that's what I wanted to say is like
Speaker 1 it's your squeezing example is like I don't think this guy is the guy squeezing Do you know what I'm saying? Yeah.
Speaker 1
He's adapting to a world that is being squozed and he's giving people opportunity. Like, I don't think, I don't blame this guy.
I know there's a tender sense to be like, oh, it's a CEO.
Speaker 1 You know what I'm saying? But he's the president.
Speaker 2 He's the president.
Speaker 2 You keep calling him the CEO. That's a different guy.
Speaker 2
That's a different guy. It should be one role.
He's the president. Elon Musk is president and CEO.
Speaker 1 I want you to know that. So get it figured out.
Speaker 1 So
Speaker 1 it seems like a nice guy. And
Speaker 1
in some ways, I do agree with some of what he's saying. And I think for some people, that is a, I mean, actually, it's factually a provable path.
It worked quite well.
Speaker 1 Shopify has helped some people, but
Speaker 2
I did want him, I wanted him to reconcile with the idea that no matter what, not everyone can become an entrepreneur. It's just not possible.
That was the main thing I'm trying to get at there.
Speaker 2 And he is the president of a company that relies on this flow of entrepreneurship. So he's not going to.
Speaker 2 Like I, in his position, there's no reason to not feel positive about the position that he's in and the and the service that their company is offering. And I don't discredit him for that.
Speaker 2 And I don't, I think the main thing when I was parsing through how I felt about what he's saying is I don't think he was saying entrepreneurship is the solution for every single person's economic strife.
Speaker 2 He was saying that for those who have the
Speaker 2 desire to pursue it, the tools and resources are available to you to pursue.
Speaker 2 But it did remind me a lot of that diary of a CEO debate with Gary Stevenson and the other guy where other guy just keeps saying like you have more tools and resources to start your own business than ever and gary is like they just can't all do that man and if you always tell everybody that that is their way out then people have a
Speaker 2 really
Speaker 2
depressing outlook on how their economic situation is all their fault because they just didn't become an entrepreneur. And I don't think he's saying that.
I do not. I want to be so clear.
Speaker 2 I do not think he's saying that.
Speaker 1 Like, I want to steal that a bit. In that, like,
Speaker 1 he's not a politician, right? He is just providing a service to people that do have that worldview.
Speaker 2 Exactly.
Speaker 1 And so, and I am impressed. The parts I like the most were the Canada parts because I do think it is somewhat admirable to stay in a country like Canada and help build a business there when there,
Speaker 1 I think he understated the amount of
Speaker 1 pressure there is to do that elsewhere.
Speaker 2 Can I give you like a, just a personal anecdote about this?
Speaker 2 I really did look, I looked earlier this year at the biggest companies in Canada, and I was very surprised to see, oh my gosh, Shopify is the second biggest one right now, next to all these giant Canadian banks and energy companies, right?
Speaker 2 And I noticed what he said, I didn't have the exact year, but I'm like, all of these companies are old as shit and work in some ancient business.
Speaker 2 It doesn't feel like anything like flashy or innovative is really like filling out this list. But the fact that Shopify can exist there, I do think matters to people who have business ideas in Canada.
Speaker 2 Like I think Canada, part of the reason it's in the economic situation it is, from what I know, is that they rely heavily on these old like commodity industries of like, you know, it's timber, it's oil, it's, and, and, and banking and by proxy, real estate.
Speaker 2 And that's the economic opportunity in the country. And when you have a company like this that's providing, you know, kind of a novel new service and breaking out and becoming the biggest.
Speaker 1 It's globally competitive, sir. Like it's, yeah, yeah.
Speaker 2 People need that hope and representation in that way. It's funny to talk about representation in this context, right? But just even opening the list as a Canadian gave me some hope.
Speaker 2
I was like, oh my God, you can do it. And having that bit of hope means a lot to a lot of people.
I'm not saying it's a policy solution to problems. And I think that's the important thing, right?
Speaker 2
He's not a politician. He's not writing the policy prescription for lack of affordability in Toronto.
He's not that guy. He's not that guy.
Speaker 2 He's the guy offering a tool to those who wish to pursue starting their own business.
Speaker 1 I think I have a pretty wildly different worldview from that guy in general, but I had no problem hearing it. I think I was,
Speaker 1 you know, the optimism is interesting to hear. And he,
Speaker 1
I don't blame him for these problems. I guess I just don't.
I don't.
Speaker 2
No. Yeah.
No, I don't. I don't think so either.
Speaker 2 I was excited about what he had to say about Canada the most, the fact that he has that outlook and there seems to be like growth of like new companies in the space.
Speaker 2 The tall poppy syndrome thing is interesting because I
Speaker 1 hear that about the Nordics a lot.
Speaker 2 Yeah, I mean, you hear it about everywhere outside of the U.S.
Speaker 2 I think this is the way that this is all my Australian friends talk about this, all my Scandinavian friends talk about this, European friends in general.
Speaker 2 Canada also similarly, I think Canada, because of its proximity to the U.S.,
Speaker 2 I have always felt is the least like this, but I also didn't grow up. Like, I didn't go to high school in Canada, right? And I didn't go to college in Canada.
Speaker 2 So, maybe I'm just the window of that is not there for me.
Speaker 2 So, it's interesting to hear it from him and really point that out as a culture of why people don't want to push new innovative ideas there.
Speaker 2 I've, you know,
Speaker 2 it sounds like the tide is turning a bit, and I think that's interesting and cool.
Speaker 2 But
Speaker 2 I think
Speaker 2
when he was wrapping up, he was talking about the lemonade stand thing, I can already, I can feel the collective eye roll. I can feel it.
I understand.
Speaker 1 I mean, part of it is like, you know, that reflects a certain unfamiliarity with the show. You know what I'm saying? The idea that we're telling everybody to get out there and open their own limits.
Speaker 2 That's the name of the show, but there's a lot of work.
Speaker 1 That's fair. You know,
Speaker 1 for me, it's a balance because I
Speaker 1 genuinely like hearing from people in vastly different circumstances and locations from me. Like this guy, I've always wanted to ask the CEO what's going on in their head during earnings season.
Speaker 1
I've always wanted to ask that. Yeah.
For a big tech company, I think that's interesting. And he didn't shy away when I asked him about rising loan laws.
And, you know, he answered the question.
Speaker 2 No.
Speaker 1 I respect that. So for me, it's a balancing act where I don't,
Speaker 1 I can hear it and I have an internal eye roll, but I don't want to roam.
Speaker 2 I don't want to be an asshole. I don't really,
Speaker 1 you know what I'm saying?
Speaker 1 I basically want the audience to be able to hear it and understand that your worldview can stay the same.
Speaker 1
You're not challenged. You can just take the parts you want to hear or learn from.
And I think that's fine.
Speaker 2 I think hearing him out at the end is like, what is he actually trying to say, right?
Speaker 1 He's just. And what do you want him to say?
Speaker 1 That's the question I would say is like, is he really going to get up there and honestly say, yeah, fucking, you know what I'm saying?
Speaker 2 He's not going to do that.
Speaker 1 He's not going to be like, it's fucking dog shit out there.
Speaker 1
Canada, probably doomed, bro. He's not going to say that.
And so, like,
Speaker 1
just have your expectations somewhat set. He's a, he's a, he's, he's, I, people in that position generally have to be like constant sources of momentum.
Do you know what I'm saying?
Speaker 1 They have to constantly be like, they have to almost gas themselves up to keep things moving and going because that's, that is what their job is.
Speaker 2 Yeah, I think you kind of need to be that guy to be in that position.
Speaker 1
It's just not. Yeah.
So I think take that for what it is.
Speaker 1 I'm glad we did the call. It was interesting.
Speaker 2 Yeah,
Speaker 2 I liked talking to him.
Speaker 2 He has an energy for the work, and it's fun to hear it from a company that I've actually engaged with and use so much, too. It's like,
Speaker 2 yeah, they make a good product. It is a useful, good product that is.
Speaker 1
It'd be interesting for you to try that AI thing too, because I can't judge that stuff as he's saying it. Like it sounds useful.
You know, it's nuanced. It's fucking nuanced.
Speaker 1 It's just so fucking horseshit. Everything's got to be God.
Speaker 2 God, why does it all have nuance?
Speaker 2 Fuck.
Speaker 2 I want everything.
Speaker 2 I wish.
Speaker 2 God, I wish it was black and white. God, I wish.
Speaker 2 As a wrap-up on the interview, I think this is an opportunity that we will have more.
Speaker 2 And I'd be open to hearing.
Speaker 2 more questions from people that they want asked. We will have the opportunity to ask people in similar circumstances more questions in the future.
Speaker 2 And I just want them to be ideally just well thought out in what the person is able to realistically tell us.
Speaker 2 Because it's like he doesn't have the answer to how do we transform society so that everyone is better off in the wake of AI.
Speaker 2 And I've just been asking and he's got it.
Speaker 1 He was just waiting to say it and he never got asked. Yeah.
Speaker 1 Yeah, I agree. I mean, listen, you know, I think we're circling the same thing, but especially with regards to AI, it's like
Speaker 1 the things that that line of logic would lead down is, is some way of redistributing the, yeah, I think people not working in Amazon warehouses is a great thing.
Speaker 1
I, I, you know, one of my friends is working Amazon driver. He fucking hates.
He talks about how miserable it is all the time. Like him, that job doesn't need to exist as a human thing, but the, the,
Speaker 1
the benefits that accrue from having a job have to exist. Yeah.
Yeah. And so he's not the guy to figure that out.
Uh, and I agree with you that we should,
Speaker 2 I just, if you're genuinely curious and have questions for someone like that, I think that's a good question for a politician, like the next politician we have on
Speaker 2 that's that's what I want to ask them because that's who's responsible for that, uh, for that outcome. It's like, yeah, I don't want to figure this shit out
Speaker 2 on the spot on lemonade stand.
Speaker 1
Uh, anyway, interesting, guys. Uh, that's the end of our show.
We'll try something different today,
Speaker 1 different
Speaker 2 direction, and we'll see how it goes.
Speaker 1 Yeah.
Speaker 2 We'll see you guys next week in Japan.