The Botched Software Update That Cost $600 Million
We’re off today for the holiday, but wanted to share this episode.
Sonos, the high-end speaker company, is still reeling from its disastrous app update over a year ago. WSJ’s Ben Cohen explains how the company lost revenue and approximately $600 million in market capitalization. Then came the layoffs and a CEO exit. Jessica Mendoza hosts.
This episode was first published in March 2025.
Further Listening:
The Glitch That Crashed Millions of Computers
The Snowballing Problems at Vail Resorts
Learn more about your ad choices. Visit megaphone.fm/adchoices
Sonos, the high-end speaker company, is still reeling from its disastrous app update over a year ago. WSJ’s Ben Cohen explains how the company lost revenue and approximately $600 million in market capitalization. Then came the layoffs and a CEO exit. Jessica Mendoza hosts.
This episode was first published in March 2025.
Further Listening:
The Glitch That Crashed Millions of Computers
The Snowballing Problems at Vail Resorts
Learn more about your ad choices. Visit megaphone.fm/adchoices
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Transcript
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The Journal. — The Botched Software Update That Cost $600 Million