#487: BEST OF - Transform Your MINDSET, Transform Your LIFE with Steven Bartlett, Krista Mashore, Amjad Masad, Dileep Thazhmon, Martin Villig, Ankush Grove, Jerrod Blandino, & Colin O’Brady

44m
In This Episode You Will Learn About:

How to replace “I’m not ___” with “I’m not ___ YET.”

Why you should stop negative thoughts, snap out of them, and switch to positivity.

Learn to delegate and ELEVATE so you can focus on your strengths.

Why you should treat failure as FEEDBACK.

Ways to ALIGN your actions with your ultimate goal.

Resources:

Go to ConstantContact.com and start your FREE trial today.

Sign up for a one-dollar-per-month trial period at shopify.com/monahan.

Oracle is offering to halve your cloud bill if you switch to OCI. See if you qualify at oracle.com/MONAHAN.

Download the CFO’s Guide to AI and Machine Learning at NetSuite.com/MONAHAN.

Get 10% off your first Mitopure order at timeline.com/CONFIDENCE.

Get 15% off your first order at jennikayne.com when you use code CONFIDENCE15 at checkout.

Get 15% off your first order at oakessentials.com when you use code CONFIDENCE15 at checkout.

Call my digital clone at 201-897-2553!

Visit heathermonahan.com

Reach out to me on Instagram & LinkedIn

Sign up for my mailing list: heathermonahan.com/mailing-list/

Overcome Your Villains is Available NOW! Order here: https://overcomeyourvillains.com

If you haven't yet, get my first book, Confidence Creator

Show Notes:
What’s stopping you from reaching your EVEREST? These conversations remind me that the only limitations we face are the ones we place on ourselves. Colin O’Brady’s mantra, “I’m not ___ YET,” inspires us to step into POSSIBILITY, while Steven Bartlett shows that true success is built on EMPOWERING others. Krista Mashore’s “Stop, Snap, and Switch” technique proves you can rewire your mind for FEARLESS action, and Jerrod Blandino is living proof that courage leads to BREAKTHROUGHS. The lesson? Success isn’t about perfection—it’s about EMBRACING failure, TRUSTING your instincts, and taking BOLD, messy action. So, what’s stopping you? The possibilities are LIMITLESS—LET’S CLIMB!
- 05:11 #416: From High School Dropout To Multi-millionaire: Transcend The Limits Of Failure to Find Success with Steven Bartlett, Top Podcaster, Entrepreneur, CEO, & Investor
- 12:26 #347: Rescue Your Mindset With The STOP SNAP SWITCH Method with Krista
Mashore Top 1% Coach & Multi-Million Dollar CEO
- 18:49 Episode 418: CREATE Your Billion-Dollar Mindset: The Shift That Is Standing Between You & A Billion Dollars with Amjad Masad, Dileep Thazhmon, Martin Villig, & Ankush Grove
- 26:26 Episode 107: From Beauty Counter to Billionaire Founder, How Jerrod Blandino Went Against The Grain And Why YOU Should Too
 - 32:40 Episode 239: Unlock The EMPOWERED Mindset With Colin O’Brady 10X World Record Holding Explorer

If You Liked This Episode, You Might Also Like These Episodes:
#476: The FASTEST Way To Build Your EMPIRE with Tracy Holland, Founder, Investor, Board Member, & Entrepreneur
#465: The Key to Going Bigger with Heather!
#447: Realize Your POTENTIAL with Heather!

Press play and read along

Runtime: 44m

Transcript

Speaker 1 Here's something most small business owners don't want to think about. What happens when something goes wrong? A customer slips, shipment gets lost, tool breaks, or someone gets hurt.

Speaker 1 You can lose thousands overnight, and most people only realize they need insurance after it's too late. That's why I like what Next Insurance is doing.

Speaker 1 They make getting business insurance as easy as ordering lunch online. You answer a few quick questions and Next figures out what you need.
And just like that, you're covered.

Speaker 1 No phone calls, no headaches, no BS. Just fast, affordable coverage that actually protects you when things go sideways.
Don't wait for a problem to remind you you're uncovered.

Speaker 1 Policies start as low as $29 a month. Get protected in minutes at nextinsurance.com.
That's NEXTinsurance.com.

Speaker 2 We can be and become anything that we set our minds to through diligence and hard work of saying, I might not be this right now.

Speaker 2 But a fixed mindset says, I might not be this right now and I will never be this ever.

Speaker 2 But being able to claim that in your identity, I am this, a possible mindset says the possibilities are limitless.

Speaker 1 Come on this journey with me. Each week, when you join me, we are going to chase down our goals, overcome adversity, and set you up for a better tomorrow.
Let's remember,

Speaker 1 and ready for my close-up.

Speaker 1 Happy new year. Have you created your resolutions yet? If you need a little help in getting into a mindset that will challenge you to dream bigger than ever before, then this is what I have for you.

Speaker 1 Today's episode features some of my most successful guests in business who weren't afraid to dream big and then take the necessary bold action. Remember, they took the messy action.

Speaker 1 It's your turn now, my friend. If you can dream it, you can create it.
I truly believe that.

Speaker 1 Don't forget, if you need a hand, you need some accountability and you want to be a part of a team that's running with you. So you don't need to go it alone.
Click the link in the show notes below.

Speaker 1 You're going to find the opportunity to sign up for my group coaching. Jump in now before it's too late.
All right, this episode is going to walk you through how you can just go bigger.

Speaker 1 2025, it's your year.

Speaker 1 Meet a different guest each week.

Speaker 1 Confidence creator.

Speaker 1 How do other entrepreneurs know when is it right to just focus on one thing versus diversify?

Speaker 3 Yeah, so in our portfolio, so Flight Group is our holding company.

Speaker 3 We have 41 different companies and I'd say we have significant operational involvement in about five of them, but there's 41 in total.

Speaker 3 Some of them are more passive investments, some of them we might have a 20 or 30 percent stake in, and then some of them we have a majority position in.

Speaker 3 The key thing, to answer your question, is a company by definition of the word is a group of people.

Speaker 3 So, for me, when I got to the point in my life where I had the leverage, the resources to hire exceptional people and delegate, that's when I knew I could do more than one thing.

Speaker 3 And Richard Branson, who I I met in New York and I went to an event with him and then I interviewed him for a couple of hours, is the absolute master of this.

Speaker 3 He said to me, because he's dyslexic, so he struggles with reading, and he's not particularly good at maths, in his own words, he said to me, I've always had to ask who, not how.

Speaker 3 And this is like, my girlfriend started a business. It does like breath work and meditation.

Speaker 3 And I remember walking in the front room and watching her for seven hours try and figure out how to build a website. And that for me is almost a metaphor from what I see from entrepreneurs.

Speaker 3 They spend so much time, they waste so much time doing things that they are not good at. What Richard Branson taught me is business is about

Speaker 3 effective delegation. Richard Branson in his 50s ran one of the biggest groups in Europe, right?

Speaker 3 And he told me about a meeting he had at 50 years old, runs one of the biggest groups in Europe, where he sat in the meeting and his CFO says, Richard, do you know what's going on?

Speaker 3 He goes, he's like, nah.

Speaker 3 His CFO takes him out of the room, draws a picture of an ocean, and then draws a picture of a net in the ocean, and then puts some fishies in the net and goes, Richard, this is what net profit is.

Speaker 3 Net profit is the fishies here in the net. At this point, Richard is running one of the biggest groups in Europe, and he doesn't know what net profit is.

Speaker 3 Because he's been such a good delegator for his entire career that he doesn't really need to know a bunch of stuff. He's so good at finding people and giving them responsibility.

Speaker 3 In this season of my life, that is what I'm doing. I'm finding exceptional individuals.
I'm spending about 20 hours a week of my time on recruitment and I'm empowering them to start companies.

Speaker 3 Again, I've researched this really, really deeply. I've interviewed Walter Isaacson, who followed Elon Musk for two years, and he followed Steve Jobs pretty much until the day he died.

Speaker 3 And I asked him, I said, what's their secret? He said, specifically in the case of Steve Jobs, he said, you know, Steve, I was in the backyard with Steve Jobs before he died.

Speaker 3 And I asked him a question. I said, what's the best product you ever built at Apple? Steve turned to me and went, the team.
He goes, that's the most important thing.

Speaker 3 He goes, the iPhone's great, the Mac is great, but the best product I ever made at Apple was the team. By definition of the word company, is group of people.

Speaker 3 And if you, you know, play out this thought experiment, if any of you had managed to hire Elon Musk and get the best out of him, you would be the benefactor of trillions of dollars.

Speaker 3 So I think through that lens, my job is to find the next A player. And that's why I went from spending one hour a week of my time on hiring and recruitment, now I spend 20 hours of my week.

Speaker 3 All of you, both personally and professionally, are in the recruitment business. It is going to be the single biggest defining factor of where you end up personally and professionally.

Speaker 1 What big regret do you have?

Speaker 3 The big professional regret I have is

Speaker 3 knowing that someone was wrong for my company or team and taking too long to make a decision about it.

Speaker 3 Because again, I wrote about some of the research in my book, but the impact that a negative member of your team has is three to four times the positive impact a good member of your team has.

Speaker 3 And a nice thought experiment for you guys to think about when you're trying to understand if an existing member of your team is good, or when you're hiring someone and you're trying to figure out if they're a good team member is ask yourself this question if everyone in the team was like them in terms of attitude cultural values i.e alignment with the company culture would the overall average be raised maintained or lowered both me and both amazon have a policy which we call bar raisers Every single person that we hire should raise the bar.

Speaker 3 They should raise the average.

Speaker 3 Now think about one person you work with professionally and ask yourself the question, if everyone in your company was like them in terms of attitude and cultural values, I'm not saying lived experience, we need diversity, attitude and cultural values, would the average be raised, maintained or lowered?

Speaker 3 If it would be lowered considerably, you should get rid of that individual. If it would be maintained, maybe that's a case to train the individual.

Speaker 3 If it would be raised, that's the type of individual you need to promote. Because companies don't have one culture.
They typically have as many cultures as they have managers.

Speaker 3 So in my previous business, we probably had about 30 or 40 managers. And we had 30 or 40 cultures, really.
Because I remember one day speaking to Jason's team, and they're all so happy.

Speaker 3 Best company they've ever worked for. Then I spoke to a team that sat next to Jason's team, and they're all on their way out the door.
They're about to quit.

Speaker 3 So you want your best people, the real sort of cultural disciples, as high as you possibly can can in the organization. And that's what we call the bar-raiser test.

Speaker 3 I think, and I've done a lot of research on this, you can correlate someone's success in life to one metric more than others, and that metric is their personal and professional failure rate.

Speaker 3 If you want to increase your chance of success, you basically have to increase your rate of failure.

Speaker 3 And I've studied many a great entrepreneur from Jeff Bezos to Thomas Watson from IBM to entrepreneurs that I know and have interviewed, like the founder of Airbnb and Daniel Eck, who's a good friend of mine, the founder of Spotify, what they all share in common is they understand that failure is feedback and feedback is knowledge and knowledge is power.

Speaker 3 So when I think about my own life and I reflect on my own failings or my own experimentation rate, leaving school at 16 years old, quitting university after one lecture, starting a company and resigning after two years, starting another business and resigning after five years, I have a very fast rate of experimentation.

Speaker 3 And that means that I think I've managed to acquire a lot of information very quickly. And that's reflected in the companies that I build.

Speaker 3 So, in the companies that I build now, we have ahead of failure, we have ahead of experimentation.

Speaker 3 And I think there's probably some background context I need to give you here, which is the world is going to change at such a quick rate.

Speaker 3 You'll see this when you walk around here and you get to see some of the technology.

Speaker 3 That your question as an individual, but also as a company, should be, how am I going to acquire information quickly? And how am I going to acquire valuable information quickly?

Speaker 3 It's not going to come from books. If you you listen to the futurists, they'll tell you that in the 21st century, we'll experience a rate of change that is 20,000 times the previous century.

Speaker 3 So the way that you acquire information, whether you're an individual or a company, is you increase your rate of experimentation. You conduct more experiments.

Speaker 3 And so for something that's easy to understand, like a podcast, that means we conduct 30 or 40 experiments every week on everything.

Speaker 3 on the title, the length of the title, different colors, adding an exclamation mark, adding quotation marks, the temperature of the room, the amount of CO2 in the room when you do an interview.

Speaker 3 We take this absolute scientific approach to finding the answer, which is accelerating the rate of failure. And if you speak to Jeff Bezos, the founder of Amazon, he'll tell you the same thing.

Speaker 3 He says, Amazon has to be the best place on earth to fail. Nine of those failures will end up in the graveyard.
But the one that is successful, the AWS, will pay for the entire graveyard.

Speaker 3 And the world we're moving into, it's going to be increasingly more important that your team team is set up to conduct fast experiments.

Speaker 1 When you want more, start your business with Northwest Registered Agent and get access to thousands of free guides, tools, and legal forms to help you launch and protect your business all in one place.

Speaker 1 Build your complete business identity with Northwest Today. Northwest Registered Agent has been helping small business owners and entrepreneurs launch and grow businesses for nearly 30 years.

Speaker 1 They are the largest registered agent and LLC service in the U.S. with over 1,500 corporate guides, real people who know your local laws and can help you and your business every step of the way.

Speaker 1 Build your business identity fast with Northwest Registered Agent and get access to thousands of free resources, forms, and step-by-step guides without even creating an account.

Speaker 1 Sign up for a free account to begin managing your business hub with lawyer-drafted operating agreements, bylaws, resolutions, membership certificates, bills of sale, and more, all at no cost.

Speaker 1 Northwest is your one-stop business resource.

Speaker 1 Learn how to build a professional website, what annual filings your business needs to stay in good standing, and simple explanations of complicated business laws. Don't wait.

Speaker 1 Protect your privacy, build your brand, and get your complete business identity in just 10 clicks and 10 minutes. Visit

Speaker 1 agent.com slash confidence free and start building something amazing. Get more with Northwest Registered Agent at www.northwestregistered agent.com slash confidence free.

Speaker 1 It's that time of year again. Everyone knows that the holidays can become overwhelming quickly.
So the sooner that you get things done, the better.

Speaker 1 For both shoppers and businesses, the best time to score great deals during the holidays is Black Friday, Cyber Monday weekend.

Speaker 1 Whether you're an established business or someone who is going to experience their first Black Friday Cyber Monday this year, you know that the most important thing you need is a platform that can handle everything that's about to be thrown at you.

Speaker 1 You don't want to find out that your inventory is off as orders keep coming in or that your point of sale system cannot keep up with the requests.

Speaker 1 Many from new customers who are buying your products for the first time, you need to make sure that your tools and platform are ready for anything that comes your way during the busiest weekend of the year.

Speaker 1 And that's why you need Shopify.

Speaker 1 Shopify is the commerce platform behind millions of businesses around the world and 10% of all e-commerce in the U.S., from household names to entrepreneurs who will be participating in their first Black Friday, Cyber Monday, this year, including your girl right here with creating confidence in everything that we put through Shopify, the one platform that manages it all.

Speaker 1 You don't have time to spend hours hours pouring over every little detail. Me neither.

Speaker 1 Shopify has thousands of templates and tools to help streamline website creation, making sure that your site isn't just aesthetically pleasing, but functional at the same time.

Speaker 1 Accelerate your content creation.

Speaker 1 Shopify is packed with helpful AI tools that write product description pages, headlines, and even enhance your product photography to help increase your reach during the busiest time of year.

Speaker 1 You can also stress less knowing that Shopify's award-winning customer support team's on standby 24-7 to help with any issues that arise, allowing you to get back to business as fast as possible.

Speaker 1 This Black Friday, join the thousands of new entrepreneurs hearing

Speaker 1 for the first time with Shopify. Sign up for your free trial today at shopify.com/slash Monahan.
That's shopify.com/slash Monahan.

Speaker 1 Go to shopify.com/slash Monahan and make this Black Friday one to remember.

Speaker 1 Confidence creator,

Speaker 1 I ask you to try to find your passion and issues that

Speaker 5 I've studied a lot of brain research and I am obsessed with the way the brain works. And so I've always, I've known that it's harder for me and I have to work on it.

Speaker 5 So I'm always looking for skills, like different ways to make be successful because people will always be like, teach me how to build a million dollar funnel.

Speaker 5 It's like, I can't teach you that until I get your mind right. So there's a strategy called stop, snap, and switch.

Speaker 5 And what it is, is we have between 30,000 and 70,000 thoughts a day that run through our mind. Research shows that about 85% of those thoughts are negative.

Speaker 5 And so when you can identify the negative thoughts, because energy goes where focus flows, what you think about actually happens.

Speaker 5 The neurotransmitters in your brain does not know the difference between what you think and reality.

Speaker 5 So if you're constantly thinking, I'm tired, I'm too old, I don't have any energy, I'm not good with technology, I can't do this, right?

Speaker 6 The brain goes, okay, you're right.

Speaker 5 And it doesn't look for ways to help you overcome that.

Speaker 5 So if you can recognize what you're saying and train your brain to start thinking about good things, recognizing good things, seeing your successes. And I call it stock.

Speaker 5 Like when you have a negative thought, like, oh my gosh, I am, who in the heck would ever leave their career, their, their career at 47 to change careers, right? That's a negative thought.

Speaker 5 I was, that happened to me when I was 47. I decided I wanted to become a coach.
I was making about $1.1 million a year as a real estate agent.

Speaker 5 And I was told that I was crazy to do that because no one's going to listen to you at 47. And normal people at 47 don't leave their successful career to do something different.
Not a good idea.

Speaker 5 And so what I said was, I thought, okay i've been doing this for you know 17 years i'm very good at it i was successful at that if i was successful at that i could be successful at this so you have to stop and recognize the negative thought the negative thought was who the heck is going to listen to you krista you don't have a list you're just the girl who wet the bed until she was 10 and couldn't read until fifth grade because of the abuse like you don't have enough knowledge what are you going to say you don't have a following i had to change those thoughts into stop and stop recognize it and go no because of your success right you stop and you snap stop the recon you recognize the thought, you stop it, you snap the bracelet, and you switch it over to the other hand, you say the opposite of the negative thought.

Speaker 5 It's called stop, snap, and switch. If you do that, anybody, I guarantee you, do it.
Have your kids do it, have your spouse do it, have your friends do it, like stop, snap, and switch.

Speaker 5 You will be amazed at how you can train your brain to start working for you.

Speaker 5 And so now when things happen, or the fear comes up or the negative thoughts, it's more like moments or minutes, sometimes a little longer, depending on how bad it is, right?

Speaker 5 Instead of days, hours, weeks, months, years kind of a thing. So do you get nervous or are there like tips that you can give everyone listening?

Speaker 5 How, what, when you're doing something for the first time, how do you ensure that you have success? Here's how you assure you have success is that you just don't stop.

Speaker 5 I think I would have been more fearful if I didn't start this.

Speaker 5 I feel like the universe has my back so much because the real estate market right now with the recession, like we were on track last February, like a year, like a year and a half ago, we did $4 million in one month.

Speaker 5 Okay, so we were on, we were on track to start doing like two, three million dollar months. Well, then the market crashed and interest rates, like interest rates went to 7%.

Speaker 5 There's no inventory, there's a recession. So I am so glad that I took the risk and took the leap of faith because I think I'd be more nervous now if I didn't have this.

Speaker 5 This is going to end up being bigger than my other coaching business. I know it is, right?

Speaker 5 Because we've helped hypnotists, we've helped people that are teaching investings, people teaching leadership, public speaking.

Speaker 5 We've taught all these different businesses tapping, like, you know, how to do really, really well. And so, yes, I was scared to death, but I have learned to stop, snap, and switch.

Speaker 5 I've learned like, Krista, keep going. Like, stop saying that to yourself.
That's not serving you right. It's, you're not, those thoughts are not training your brain to help you.

Speaker 5 I stop, snap, and switch my way right out of it.

Speaker 5 Because trust me, there's been plenty of times, like every day, where I'm like, ah, you know, I have to just turn that little, you know, negative voice. I call it the bad wolf, the, the amygdala.

Speaker 5 I got to shut it off tell us a little bit about getting into the coaching starting that business the digital marketing and how you've scaled it massively in the past couple years i became a good realtor by utilizing digital marketing social media and video to dominate my market right i became a marketer instead of just an agent and it worked like crazy good for me so i thought to myself that's what i have to do in coaching so and mind you when i did this literally my family said krista you're crazy no you shouldn't do this it's not a good idea like are you sure?

Speaker 5 I'm so glad I didn't listen to them because it took me 14 years as a real estate agent to break the million dollar mark. And I did it in 11 months in the coaching spirit, utilizing.

Speaker 5 And now we're doing a million dollars a month.

Speaker 5 We've had, we've done over a million dollars a month the past 31 months in a row right now during a recession, during the economy, during it all, by taking the risk, taking the leap of faith.

Speaker 5 But it's because I come from an educational-based marketing standpoint.

Speaker 5 I'm a marketer first. Like I love digital marketing.
I love funnels.

Speaker 5 And if you're somebody right now, like you are trying to break out there, you have to get comfortable being uncomfortable, number one, but you've got to get comfortable being in front of people and being yourself and letting people see the real you and exposing yourself to people.

Speaker 5 Like I've, I pay for attention. And that's how I've kind of gone about the whole digital marketing aspect of it is I'll put money behind running ads just.

Speaker 5 to get my face in front of people without any call to action because research shows it takes about 47 times for someone to see you before they actually click and the more value that you add and the more you speak directly to someone and the more that they will click so instead of asking somebody to download my book in the beginning or to give me their contact information in exchange for a lead magnet what i do is i just give value value value and then i'll ask them to click right so That has been my strategy and it's worked really, really well for me.

Speaker 5 Russell Runson, in fact, he's the owner of the CEO of ClickFunnels. He actually had me talk about that on stage

Speaker 5 two years ago. The pre-funnel, like what is your marketing strategy before you drive traffic to your funnel? And that's been the way I did it in real estate and the way that I did it in coaching.

Speaker 1 Kush, you talk about being a different kind of unicorn.

Speaker 1 I know many people, like myself, you want to believe you can drive your business to success overnight, but that hasn't really been the way it's happened for you.

Speaker 1 You call yourself, what kind of a unicorn?

Speaker 8 We call ourselves a slow unicorn. So it took us around 10 years to become a unicorn because we picked up an industry which was not revolutionized by internet.

Speaker 8 So the restaurant industry started 500 years ago. So Amazon came, revelized something, Uber reveled something.

Speaker 8 But no one did anything in terms of food. So that's where we picked up battle.
There was no playbook to play on. There was so we were not any XYZ of India.

Speaker 8 So we built it our own, our own learnings, did a lot of mistakes. So we started with one brand on the high street.
Then we went to dark kitchens with one brand.

Speaker 8 Then we realized people order McDonald's never a salad from McDonald's. So each cuisine need to have one brand.
So

Speaker 8 we started building multi-brand.

Speaker 8 And one core value of ours is challenge the status quo. So we keep challenging the way food business is being run.

Speaker 8 So today we operate 400 kitchens from four countries, 20 brands and we serve 10 million meals a month. That's been our journey.
And recently we got Wendy's to India.

Speaker 8 So Wendy's a 100 years old company, this is the first time in the history they could open 150 locations in span of 18 months.

Speaker 8 So that's the kind of scale we bring on and but it took a lot of time for us to understand mistakes, go back, redraw and a lot of backers and our investors.

Speaker 8 So none of our investors ever exited so far. So we have likes of Secure on board, Goldman Sach, CO2, QIA.
So it's a long journey and that's why we call ourselves a slow unicorn.

Speaker 1 What keeps you going through a long journey?

Speaker 8 So one very obvious is love for food.

Speaker 4 So I love food.

Speaker 8 And then the other thing is I think the overall mission is

Speaker 8 Still, McDonald's is the world most valuable food company at 130 billion. We are just a billion dollar.

Speaker 8 So we have a lot of canvas to be covered, a lot of things to be done. We recently ended Saudi and we know how big Saudi is a market.
So we just entered and have three kitchens here.

Speaker 8 So ambition is to be the largest in the world.

Speaker 8 We are already largest, but keep growing and have like 50,000 internet restaurants, around 2,000 locations, and have all the cuisines on board which we make and serve to our customers.

Speaker 1 I love it. Follow your passions and set massive goals.

Speaker 1 We keep hearing, be courageous, embrace failures over and over again. Thank you so much.
As the air turns crisp and the holidays draw near, comfort becomes the best gift of all.

Speaker 1 Quince delivers layers that last, sweaters, outerwear, and everyday essentials that feel luxurious, look timeless, and make holiday dressing and gifting effortless. Quince has it all.

Speaker 1 $50 Mongolian cashmere sweaters made for everyday wear, denim that never goes out of style, silk tops and skirts that add polish, and outerwear built to take on the season.

Speaker 1 Perfect for gifting or upgrading your own wardrobe. Honestly, Quince Italian wool coats are at the top of my list.

Speaker 1 The cuts feel designer and the quality rivals high-end brands, but without the high-end markup.

Speaker 1 By working directly with ethical top-tier factories, Quince skips the middleman and offers prices 50% less than similar brands.

Speaker 1 I mean, if you want to look like you are wearing the highest end clothing out there without those huge price tags, Quince is the answer.

Speaker 1 Literally, there's something for every single person on your list. The Mongolian cashmere sweater is the softest sweater I have, and it is my go-to every day.

Speaker 1 If you want to elevate your look without paying more, Quince is the answer. Step into the holiday season with layers made to feel good, look polished, and last from Quince.

Speaker 1 Perfect for gifting or keeping for yourself. Go to quince.com slash confidence for free shipping on your order and 365-day returns now available in Canada too.

Speaker 1 That's q-u-in-ce-e.com slash confidence to get free shipping and 365-day returns. Quince.com slash confidence.

Speaker 1 Dilip, to you, what are the most important skills or qualities an entrepreneur needs to have in this day and age?

Speaker 9 I can talk about myself. So I think the first thing is you can't almost overthink it.

Speaker 9 And the number one thing I've seen with founders that don't make it is they kind of analyze it to death and the reality is you're gonna have 50% information if you're lucky.

Speaker 9 If you're waiting for 80 to 90% information someone's already done it and so you have to move pretty quickly and that window that you're building for also moves and the biggest thing I've seen is people think it's always there and they're like all right now I'm ready but that window is already gone and like someone else has already done that.

Speaker 9 And when we launched, we started in multiple countries and we were shipping US cards to multiple countries.

Speaker 9 Now we have licenses in 22 countries, but if I was waiting for the license to start, we just would never start.

Speaker 9 And so it's a balance. You have to be comfortable with that level of risk.
And then the second thing is, I think someone mentioned this here, but you have to enjoy the process.

Speaker 9 Like, build something you want to build. Because at the end of the day, the funding, your unicorn, none of that's going to get you through when it's hard.

Speaker 9 And you have to be like, why are you actually doing this? Because you could probably do a lot of other things.

Speaker 9 And so if you don't enjoy the process of building, you don't fall in love with the process. The outcome, and everyone wants an outcome.
We're all here. We want an outcome.

Speaker 9 But if you don't enjoy the process, it's going to be very, very hard to make it and you're probably going to burn out.

Speaker 9 And then the last thing that I've seen, and this is something someone told me, but as a founder, you have the most information.

Speaker 9 And so a lot of times things don't look as good as people tell you it is on the outside, but they're also not probably as bad as you think it is on the inside. You see everything, right?

Speaker 9 And part of this is like splitting that up and being like, hey, keeping the balance of your good days are good, your bad days are bad. Some days are the same day, but it will change.

Speaker 9 Tomorrow's is a new day. You get another shot.
So you have to like enjoy that process to get to that end point.

Speaker 7 There's a lot of armchair philosophers out there. And I would say that's like the number one skill you learn as a founder.
I talked earlier about trusting your gut instinct.

Speaker 7 There's so much bad advice out there. It's like probably like 90% of the advice is bad.
Even good advice becomes stale.

Speaker 7 You know, if an investor has been like an operator in the dot-com era, like most of their advice is already stale.

Speaker 7 And so, as a founder, you just get a massive amount of information, being able to parse through that and figuring out what is the good information and what is the bad or misinformation, and kind of being able to throw that away.

Speaker 7 But also, just being chill about it. You don't have to be mean about it or anything like that.
If your father wants to give you a piece of advice that's irrelevant, just smile and nod your head.

Speaker 3 Thank you so much for that.

Speaker 4 Thank you.

Speaker 1 Martin, how do you manage your time and energy as a busy leader? Meaning on the outside, sometimes it looks like all anyone does is work and they're working around the clock.

Speaker 1 Is that what it actually is like?

Speaker 10 We realized it very early on that building a big company is not a sprint, but it's a marathon. So you need to deal with yourself.
You need to set some certain routines.

Speaker 10 Of course, you can do a few all-nighters, but you can't do that all the time. So you need to balance out.

Speaker 10 We've tried to get eight hours sleep from whatever, second year onwards, and then really keep that.

Speaker 10 And also, going out, doing sports, trying to whatever, hang out a bit with friends to get your stress off. I think this is really, really important.

Speaker 10 And the whole mental mindset and things as well, so that what do you believe, what do you scare off, what we discussed today as well.

Speaker 10 So, I think this, I would also say, is one of the biggest maybe game changers, which founders are making it and which are breaking it. So, trying to set that early on, I think this is crucial.

Speaker 10 And I've had tough times as everyone and also, but if you have supportive system, your family, your friends, as the community in a sense, who can help you and give advice, give a boost, I think then you can get through it.

Speaker 10 And again, if you have a good mission, step by step you move towards that, it gives you energy.

Speaker 1 Amja, back to you. What is your biggest regret that you can share with us?

Speaker 7 my biggest regret i'm generally like not a very regretful person i generally just go through life and just assume that it is somewhat predestined i'm gonna make the mistake i'm gonna make and just keep going so i don't recommend regret in general but i would say the thing that i would have loved to embrace earlier is really trusting my gut instinct

Speaker 7 every time I've listened to an investor who's otherwise like a very smart and knowledgeable person, or really any kind of mentor or anything like that, and went against my instincts because I thought, oh, they're an authority, they know what they're doing.

Speaker 7 We've made mistakes and we've lost time. And, you know, as I matured as a CEO, I've actually

Speaker 7 become a lot more comfortable in my skin in terms of just like being able to make decisions, like really gut-based decisions, and not really stressing over decisions a whole lot, changing my mind quite a bit to my chagrin of my team sometimes where it feels like a little random.

Speaker 7 But I think that's really what building a startup is like is that you need to explore a lot of things and it's okay if some of those things don't work out.

Speaker 7 But don't do things just because you're expected to do them or because someone said something that felt that it was authoritative for you. So I would say just trusting my instincts.

Speaker 1 That is so much easier said than done. For me specifically, and I know I'm sure for a lot of us here, what tips can you give us so that we can lean into it?

Speaker 1 Because we've all been in that moment where we felt it, but like you said, when you move forward, everyone starts questioning you. How do you overcome that?

Speaker 7 Well, sometimes you have to be comfortable with taking a bit of a credibility hit for a short period of time.

Speaker 7 If really, you know, people on your team are not really trusting your decision or don't understand it. You have to build a culture where it is disagree and commit, right?

Speaker 7 Like, people on your team need to be able to just say, okay, like I'm not fully on board with this, but I'm just going to go with you. I'm going to trust your decision.

Speaker 7 Because otherwise, especially executive teams, if there's a lot of uncertainty and doubt, it becomes very hard to make these kind of fast and loose decisions.

Speaker 7 So I think it really comes down to the culture you've built and the team around you. And you extend this to other people as well.

Speaker 7 Like if someone is feeling really strongly in team about something, let them do it and see what comes out of that.

Speaker 6 The two secrets to a successful, happy life are gratitude and trust.

Speaker 6 You have to trust that everything's happening because it's supposed to and you have to move through it and learn through it and be grateful for it. Be grateful for the pain you're going through.

Speaker 6 Be grateful for the struggles and the successes because it's bringing you somewhere you need to go. You know what I mean? And be grateful for those who love you.

Speaker 6 And also, you need to be a cheerleader for your friends when they, when they have a success, when they get a promotion, when they get a new car, you need to be equally, if not more, a cheerleader to them.

Speaker 11 They deserve it. Jared, one of the things that you did was at the time when you came into the makeup business, it would seem more stiff, more boring.

Speaker 11 It didn't seem as lively and magical the way that you are. How were you able to step into a business that was so different than you and be that real you?

Speaker 6 You know, being completely naive, not having any interest in getting into beauty, falling into it by complete accident allowed me to look at it through my own perspective, my own way.

Speaker 6 I didn't, I didn't come in with any preconceived notions. I walked in and thought, you're all taking this way too seriously.
This is fun.

Speaker 6 It's so much more fun to be a girl, at least in the 90s, you know, oh my gosh, now boys can express themselves and have some fun, which is so cool.

Speaker 6 But at the time, I thought, why are you enjoying this? This is like, this is like an adult version of a crayon box.

Speaker 6 You get to wear, you know, lipstick and bronzer and snatch that brow and get that, you know, blush on. And I just saw the joy in it.

Speaker 6 And I thought they were missing it because in the mid to late 90s, it was very rural oriented, step one, step two, step three. You know,

Speaker 6 there wasn't YouTube. There wasn't education to that level that allowed people to feel confident in trying new things.

Speaker 6 so i was like i'm gonna be your gay best friend for 10 minutes boo you come sit down we're gonna have some fun and i could be like who told you that was okay like who told you that weird brown lipstick looked good on you get over here but i could say that with love because there was no competition i was i was just a gay boy looking at these women with total love and saying yeah i'm going to be your best friend for five minutes and let's do this you know and um through that experience i started destroying every tester in the department creating little concoctions that didn't exist for me.

Speaker 6 Because I gained a bit of a celebrity client until I worked at SACS.

Speaker 6 And there would be, you know, somebody coming in, going to an award show, and they'd, you know, be with a makeup artist looking at brown, you know, whatever.

Speaker 6 I'd be like, no, no, wait, there's this cool Chanel blush with glitter. Hold on.

Speaker 6 I would smash it and add it to the eyeshadow and send them home with it, trying to create these things that would allow you to be a little extra, that would allow you to get noticed, you know, because all I wanted to be was noticed growing up.

Speaker 6 And, you know, I think all we want to be is

Speaker 6 and add a little joy to life, you know.

Speaker 6 You think that after all the success and all of the achievements that you, people might trust you or might go with you, but no, I mean, there's you're going to get pushed back if you're creating something unique, if you're sharing your heart with the world, if you, if you're putting something out there in the world that doesn't exist, you're going to get pushback.

Speaker 6 People aren't going to get it. And I always say, you don't need to get my idea, but you need to get me.
You don't need to trust the idea, but you must trust me.

Speaker 6 That doesn't mean that, you know, it happens every day.

Speaker 6 But no, and I'm actually good with, I'm good with it. I'm actually better.
When you push against me, I go stronger. You know, the peach palette that broke the internet.
Nobody knows this story.

Speaker 6 You want me to tell you a little story? So, okay, nobody knows this.

Speaker 11 We got breaking news here now.

Speaker 6 All right. Nobody knows this.
Originally, the peach palette was a little 8-well. It was small.

Speaker 6 And I had created the chocolate bronzers based on a natural cocoa powder full of antioxidants, beautiful tint. It was perfect.
And so I thought, what else can I do?

Speaker 6 And I remember this commercial growing up in Southern California about peaches during the summer. And there was a whole little song and it was show these peaches, juicy peaches.

Speaker 6 And as a kid, I thought, that's so beautiful. It's like yellow and pink.
And like, there's berry tones, just so beautiful. So I thought, I'm going to create a peach palette.
And I.

Speaker 6 created this little palette. I put peach essence in it.
It smelled like peaches. And I went into a board meeting.
And there, you know, there's like 18, 19 like executive salespeople around the table.

Speaker 6 And I said, listen, I created this peach palette. It smells like peaches.
And they were like, no, no, no one's going to want their eyeshadow smelling like peaches.

Speaker 6 And I was like, oh, okay. So it went from eight to now 18 colors.
I made it twice as big and I doubled down on it because I was like, oh, no, no, no.

Speaker 6 Like, I'm thankful for that, though, because it pushed me. And I made it bigger.
And it was one of the most successful products we ever launched.

Speaker 6 And even like better than sex, guys, better than sex, nobody would allow me to call it better than sex. No retailers wanted me to put it into a pink tube.
Nobody will buy a pink mascara.

Speaker 6 Now there's an entire category of pink mascaras, and it's the number one mascara in the United States and across the world. So people are going to push against you, and you need to push back.

Speaker 6 Confidence creating.

Speaker 6 Confidence creating. I ask you to try to find your passion.

Speaker 2 Now, talking about being a beginner, I came back from the solo Antarctic crossing, which I mentioned before, and you know, there was a lot of press, a lot of acclaim, a lot of, you know, people very curious to hear about it, lots of media and all this sort of stuff.

Speaker 2 I'm very humbled by all of that. And of course, the question I get most often then is, okay, great, but what's next, right? You know, what's the next big adventure? What's the next big feat?

Speaker 2 And sometimes I'll laugh, like, yo, I just walked across Antarctica by myself. Like, it's been a week.
Like, give me a break.

Speaker 2 But of course, I am the type of person that is curious about continuing to push my body in unique and interesting ways.

Speaker 2 And so I started to tell people, hey, actually, I'm going to go back to Antarctica, but this time I'm going to do it completely differently. I'm going to go.
in a rowboat.

Speaker 2 And people are like, in a rowboat? I said, yeah, you know, nobody in history has ever crossed Drake Passage in a rowboat.

Speaker 2 So that's from the southern tip of South America all the way to Antarctica, 750 miles of open ocean.

Speaker 2 They say it's the most dangerous ocean crossing in the world because it's got icebergs and there's three oceans, the Atlantic, the Southern Ocean, and Pacific, all converging and creating 40-foot swells and really underpredictable currents.

Speaker 2 A cruise ship just 10 or 12 years ago to modern times have sunk in the Drake Passage. Like this is a rough ocean.

Speaker 2 And me and a group of others, we're going to attempt to make this crossing with no motor, no sail, just us in a tiny little 28-foot rowboat that's sitting about two feet off the ground.

Speaker 2 And so people start to hear about this, that I was planning for this project. And of course, the next immediate question is, cool.

Speaker 2 So you've been rowing your whole life and you've been sailing and you know everything about the ocean.

Speaker 2 And as you know from the book, chapter four of the book is the limiting belief, i'm not a fill in the blank which is to say oh well i can never run a marathon i'm not a runner or i have this idea for a business but i'm a lawyer i'm not an entrepreneur so i'm not going to start this business or you know all the things we say i'm not a boom that's the limiting belief and i'll tell you what in this moment i committed to this row i actually pitched it to discovery channel got them to put a few million bucks behind a huge production around this row and i looked in the mirror and said you know to myself and my wife is like well you do know i've never rowed a boat before right like i've never not at summer camp not like in college like i have no experience rowing a boat but that didn't stop me in this moment i was like i am not a rower yet yet that's the important word there i am not a rower yet and i went and found as the stories you know from the book come goes and i i found this incredible guy to help coach me and teach me etc

Speaker 2 But the lesson from this is so important. I think it's so important for all of us.
And I relate to it.

Speaker 2 We all relate to it, is looking at another group of people or look at somebody's success and say, well, I couldn't be them. Like they're so skilled at this.

Speaker 2 And in the book, it's some simple advice, but I go, look,

Speaker 2 there was a time when Kobe Bryant had never shot a basketball and then he went and dribbled a basketball.

Speaker 2 There was a time when Meryl Streep had never read a single line and then she tried out for her school play.

Speaker 2 Or, you know, Janice Joplin had never, you know, strummed a guitar, but then said, I'm a musician, or Stephen King. You know, there was a time when Stephen King had never written a book.

Speaker 2 Now he's Stephen King. He's written 64 books and, you know, all are all, you know, New York Times bestsellers, et cetera.
But there was a time where he was not an author.

Speaker 2 But at some point, he had to claim that as part of his identity. I am a rower.
I am a writer. I am a basketball player.
I am an actress. And it's really powerful to be able to claim that identity.

Speaker 2 And it doesn't require being a master of your craft to do that. Like you've never run before, but you want to be a runner.
Like go jog around your block one time. You're a runner.
You are a runner.

Speaker 2 Like, yeah, you're not a Olympic gold medalist marathon runner, but you're a runner. Like you're getting into it.
You're trying. And so the ability really is about growth mindset.

Speaker 2 You know, Carol Dweck, the woman who really originated that concept, you know, this idea that we can be and become anything that we set our minds to through diligence and hard work of saying, I might not be this right now.

Speaker 2 But a fixed mindset says, I might not be this right now and I will never be this ever.

Speaker 2 But a growth mindset, the same mindset that I applied to this rowing project within the most dangerous ocean in the world is like, I am not a a rower yet, but I can reach into my resources, people I know, my network, et cetera, and learn some skills.

Speaker 2 And the story in the book starts out with me quite literally falling flat on my face, the first stroke I try to take in this tiny little, really unstable rowboat and falling into a Lammet River in Portland, Oregon, near where I was living, where I grew up.

Speaker 2 But I didn't stop me.

Speaker 2 I got back in the rowboat, got back in again, and ultimately, you know, completed that crossing of Drake Passage, becoming the first person in history to row the most dangerous ocean crossing in the world.

Speaker 2 But had I stopped with that limiting belief, or have you listening stopped with the limiting belief, I'm not this, I'm not that. Well, you never will become that.

Speaker 2 But being able to claim that identity, I am this, a possible mindset says the possibilities are limitless.

Speaker 11 I love the opening of the book when you tell the story.

Speaker 11 I'm a super visual person, so I'm thinking of it right now, of walking into that really intimidating, like gorgeous New York, really incredible event that you're going to with all billionaires and you show up in a t-shirt.

Speaker 11 And what struck me from that evening was the conversation that you had with that older gentleman at the end, because it really hit so close to my heart.

Speaker 11 And I was hoping you could share it with everybody.

Speaker 2 Yeah. So, you know, I do a lot of public speaking.
And in this sense, I was invited to give a speech for a Wall Street group.

Speaker 2 And I was giving the speech the following day, but the day before, they kind of invited me to a small, intimate gathering with like eight or so folks.

Speaker 2 As you said, all, you know, billionaire, hedge fund, manager investor you know big hot shot guys in wall street older gentlemen kind of average age was mid 60s maybe early 70s and it was a very interesting night i certainly maybe was a little bit of fish out of water as you mentioned walking up in a t-shirt and and jeans and low top jordan sneakers but uh you know they made me feel welcome and we had a really interesting conversation just around hopes and dreams and aspirations and goals but they really wanted to hear about my expeditions oh what was crossing antarctica like what was it like being on everest you see dead bodies and every single time i try to kind of pivot questions back to them about sort of their life philosophies or really their goals, aspirations, or more deeper, vulnerable questions around that, they sort of kind of

Speaker 2 pivoted off of that. And so at the end of the night, as I was getting ready to leave, an older gentleman, I'd guess his age around 75, kind of pulls me aside.

Speaker 2 We have this short but very memorable conversation that really stuck with me where I love to ask people, you know, from school kids all the way up to CEOs, you know, what's your Everest?

Speaker 2 For me, that's a metaphor for my childhood dream. I always wanted to to climb Everest and I've been fortunate to summit that mountain twice.

Speaker 2 But I recognize that most people don't necessarily want to go climb mountains or walk across the continent, but we all have huge, you know, goals, I think, in our life.

Speaker 2 And I had asked that question and no one gave me a response. And he pulls me aside and he says, you know, Colin, I'm sorry myself and none of my friends answered your question.

Speaker 2 It's a super important question.

Speaker 2 And he says, I feel like I want to share this with you, which is when you asked that question to me, I keep thinking about this moment I had in summer camp when I was 14 years old.

Speaker 2 And I was sitting quiet alone on this peaceful mountain lake. And he goes, you know, I have made more money than you can possibly imagine in my life.

Speaker 2 But there's not a day in my mind that I don't go back to that mountain lake as a 14-year-old kid and wonder what would have happened had I actually allowed myself to ask this question.

Speaker 2 He says, I got so caught up in the rat race and what was expected of me. And by everyone else's measure, I've been quote unquote successful.

Speaker 2 But there was something in the way he told me this story that he was like, he felt like he had kind of missed out on something that life had to to offer without having asked him this question.

Speaker 2 So it's an interesting moment. I chose to open the book with that, just as I think we all have an idea of what success looks like externally.

Speaker 2 We look at somebody on television or on our social media feeds or, you know, in any sort of context and say, oh, oh, he or she has it figured out.

Speaker 2 And this guy would be like the most obvious sort of archetype of a person. We're like, well, that guy did it.
He crushed life. He made so much money.
It had this impact and whatever.

Speaker 2 And even for him to share with me, like, hey, I'm not sure I actually summited my Everest. I summited a bunch of other mountains, but it wasn't my personal Everest.

Speaker 2 And so I opened the book asking people, you know, what is your Everest? You might be down pretty far down a path. You might be wondering what your purpose is, what you're driving towards.

Speaker 2 And it is vulnerable to actually ask yourself that question.

Speaker 2 And then, of course, this book doesn't just ask you that question, but allows you to answer it and gives you an action towards actually how to move towards it, how to actually reach that summit.

Speaker 2 But I think it's important. I think it's super important to be vulnerable with ourselves and actually say, you know, what is my Everest?

Speaker 2 Even if that's not what other people around you think you should do. And this book really starts to break down the limiting beliefs that pop up for us.

Speaker 2 Well, my Everest is this, but then you start going, oh, but I don't have enough money. I don't have enough time.
But what if people criticize me? What if I fail? These limiting beliefs.

Speaker 2 And the book really goes through the lens of really exciting adventure stories, but through how we all have these limiting beliefs, myself included, but how I figured out how to overcome many of them and thrive and how you can as well.

Speaker 2 I decided to change that dynamic. And if I feel

Speaker 2 I couldn't be more excited for what you're going to hear. Start learning and growing.
Inevitably, something will happen. No one succeeds alone.

Speaker 2 You don't stop and look around once in a while. You could miss it.

Speaker 1 I'm on this journey with me.