McGruff Takes a Bite Out of Crime Pt. 1

35m
McGruff the Crime Dog arrived on the scene at the dawn of the 1980s, just as a firehose of anti-drug PSAs was inundating the youth of America. These messages didn’t always work as intended—but they did work their way into the long term memories of the kids who heard them.
In the first of two episodes, we take a look at PSAs and their strange afterlife through the lens of a trench-coat wearing bloodhound and his bizarre, yet catchy anti-drug songs. We’ll talk to Dan Danger, Sherry Nemmers, Joseph Cappella, David Farber, Mike Hawes and Robin Nelson to discover how the McGruff Smart Kids Album came to exist in the first place.
This podcast was written by Willa Paskin. Decoder Ring is produced by Willa Paskin and Katie Shepherd. We had production help from Sam Kim.
Editing by Jamie York and Derek John, Slate’s Sr. Supervising Producer of Narrative Podcasts. Merritt Jacob is Sr. Technical Director.
Thank you to Wendy Melillo, Dan McQuade, Dale Mantley, Larissa Zargeris, Daisy Rosario, Drew Bledsoe, Larre Johnson, Duane Poole, Ari Merkin, Charles and Karen Rosen and Eric Greenberg.
If you have any cultural mysteries you want us to decode, email us at DecoderRing@slate.com
If you love the show and want to support us, consider joining Slate Plus. With Slate Plus you get ad-free podcasts, bonus episodes, and total access to all of Slate’s journalism.
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Transcript

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When Daniel Danger was growing up in the early 1990s, he had a number of run-ins with this one particular dog.

It was just this weird presence.

You know, this weird, grumpy old cartoon dog.

I'm McGruff, a crime dog.

McGruff was a trench coat-wearing bloodhound with a hang dog demeanor who dispensed advice about crime prevention, personal safety, guns, and drugs.

Oh, you don't know me, see.

It's my job to teach you to protect yourselves.

Make it your job to learn.

He also had a catchphrase.

Pick a bite out of crime.

He was a regular presence at Daniels, Massachusetts Elementary School.

He was on the outside of it.

There was like an event where you brought your bike to school and then they would put a big flag on it.

And I remember McGruff being there in person.

And he was on the inside, too.

Would like, you know, wheel in the TV on a cart and and put in a little VHS of McGruff telling you to avoid strangers and not get like touched by people or get into cars.

That's Jenny, but that's not Jenny's dad.

Basically telling you you're going to get kidnapped, which is a dark thing to tell a fifth grader.

If she gets into that car, that may be the last time you'll see Jenny.

We had the puppet.

This would have been a two-foot-tall, chocolatey brown hand puppet in plaid pants and a trench coat.

There was a cassette tape that the teacher put in and then they would mimic along with a puppet and they'd teach you like, you know, like don't do drugs, don't bully, blah, blah, blah.

Hello, everybody.

McGruff here.

I just want to remind you that we all have a job to do.

Take a bite.

Powder crime.

You can make your life a sleep for one.

After elementary school, Daniel's encounters with McGruff petered out.

He didn't think of him much until the mid-2000s when he and a friend were at a thrift store.

In the pile of just like random stuff was a McGruff puppet and this cassette tape.

The cassette tape was called McGruff's Smart Kids Album.

On the cover, a plush McGruff, like the one that had been in Daniel's classroom, leans against a brick wall, one arm slung over it and the other hand in a trench coat pocket.

And we had that like, you know, like just nostalgic of like, McGruff, remember McGruff?

And so we bought this cassette and we like put it in the car and listened to it.

It's like beating your head on a wall

using cracking cocaine to get high.

That's what you say you love.

But it's really insane.

You could die.

What are you thinking of?

Like, they're kind of catchy.

They're weird.

They sound like Steely Dan.

Like, it doesn't make any sense.

Hey, open

up your eyes.

You've got to see.

Alcohol fills your world with lies.

Listen to me.

Don't be a dope.

It's no good when you're drinking.

Tell your friends no,

When I first heard these songs, I felt genuinely overwhelmed, flummicked that such a tape could exist, that it could be real.

And as the car filled up with an unholy combination of music, melody, character, and message, Daniel was confounded too.

I want to know who actually wrote these.

These songs are kind of banger.

This is Decodering.

I'm Willip Haskin.

McGroth the Crime Dog arrived on the scene at the dawn of the 1980s, just as a fire hose of public service announcements, particularly about drugs, was about to flood over the youth of America, inundating them in messages about what to do, think, fear, and say no to.

Over the next two episodes, we're going to be looking at PSAs, their efficacy, and strange afterlife through the story of one trench coat-wearing spokes dog and his bizarre yet catchy anti-drug anthems.

It's a tale that involves, in just this first episode, a so-called war, the Department of Justice, a First Lady on a Mission, celebrity sing-alongs, Sunday school puppets, and the messages people think will work on kids.

So, today, I'm decodering the first episode in a two-parter about one very special message.

How did McGruff and his Smart Kids album come to exist?

The first time the public met the crime dog in February of 1980, he was letting himself into a stranger's house.

You know what I think?

I think you forgot to lock your door.

He was so new that he didn't even have a name yet.

He'd only become McGruff a few months later, after a naming contest.

Even so, he was already on the job, carrying a flashlight and imparting common sense advice about how to deter robberies.

Light up your doors.

Lights make burglars nervous and make your windows secure.

McGruff owes his existence to crime, which spiked over the course of the 1970s.

By the end of the decade, the issue had become a motivating anxiety for voters.

So the Department of Justice decided to put $300,000 towards a public service campaign addressing it, and they reached out to the Ad Council to get it made.

The Ad Council is a non-profit arm of the advertising industry that gets blue chip ad agencies to do pro bono PSAs.

Founded during World War II to help with the war effort and also brush up the industry's reputation, the Ad Council is responsible for a number of very memorable campaigns, but maybe none more so than one of its first.

You have so many reasons to protect your forests.

Remember, only you can prevent forest fires.

That's Smokey the Bear.

He began demonstrating that an animal in clothes could be an effective messenger back in 1944.

But it would take the ad executive in charge of the new campaign a while to remember that.

They came to us in 1979 and asked us if we we would do some advertising campaign that would help decrease crime in this country.

Well, you know, that's a major challenge.

Jack Kyle was a creative director at Dancer Fitzgerald Sample, the ad agency tapped by the ad council to make the campaign.

Kyle died in 2017.

What you're hearing comes from an interview he did with Eric Greenberg.

We did a lot of research, a lot of focus groups.

I even rode in the back of a New York City police car.

The agency took away two major things things from this research.

The first was that the cops really wanted community help.

And the second was that citizens felt like crime was too big, too insurmountable a problem to do anything about.

We came up with a strategy to try and convince people there were little things that they could do to help make their lives safer and help decrease crime, even if only in a neighborhood.

But even with a strategy, a clear idea of what the campaign should communicate, they didn't have a clear idea of what the ads should be, just a very fast-approaching deadline.

Days before Jack had to pitch something, a cross-country flight he was on made an emergency stopover in Kansas City.

So there we were in the middle of the Kansas City airport at 2 in the morning.

And I suddenly thought, let me just sit and think and think and think and doodle and see if I can create something.

And I thought, maybe we need a cartoon of Snokey Bear.

Smokey Bear was very, very, very good.

Maybe an animal, another animal would be good.

And I thought, well, have a lion and then, you know, a

roar at crime or an elephant, stomp on crime.

None of those are good.

So I sat back, I went back to the strategy.

And we were asking the people actually to snip at crime.

And at that point, sitting there at the thing, I said, snip at crime, bite at crime.

And I suddenly, I rose right up in my chair and I think I yelled it in the airport.

Take a bite out of crime.

Wow.

The whole thing came to Jack all at once.

The character would be a dog.

He'd be animated.

Everything else would be real.

In the TV ads, he'd walk into a crime in progress and talk directly to the audience.

There was just one wrinkle.

In Jack's sketches, the dog looked like a mangier Snoopy.

When he got back to the agency and pitched his team on the concept, they loved everything about it, but the dog.

You got to have somebody with authority.

I said, all right, wise guys, we've got 12 hours.

I want to see some dogs.

Jack assigned five teams to come up with something better.

Well, the contest was fantastic within the agency.

Everybody was just competing with everybody at all hours.

Sherry Nemers is an advertising executive who would go on to create the Charmin Bear.

But back then, she was a 21-year-old copywriter.

I'm sorry to tell you, the other word they used at the time was gangbang.

We had a gangbang on it.

When the teams came back.

Well, they got a lot of dogs.

There was a cute little dog named Spot the Wonder Dog.

They had a bulldog, J.

Edgar Dog, but would not go because part of this campaign was being funded by the Justice Department, and J.

Edgar Hoover at that time was head of the Justice Department.

Another was Sarge.

He was a German Shepherd.

So suddenly in came a copywriter, Sherry Nimmers, and an art director, Ray Cravasi.

And they just unveiled this dog, this clown dog with

deep-set eyes in a trench coat, hands in his pocket, looking with a long nose.

They said, this is the dog that we like because he epitomizes all of the private eyes, the investigators we've seen over time in the movies, and they're listened to and they're wise.

Jack, he just jumped out of his chair.

And he just, that's it.

He said, that's it.

The first version of the crime dog smoked a cigar, which he would lose, and sounded an awful lot like Columbo, the homicide detective played by Peter Falk in the hit 1970s series of the same name.

One more thing, sir, I almost forgot.

How much time elapsed between the exchange of shots and your getting to the phone booth to call the police?

In fact, after Jack and Sherry successfully pitched the crime dog to the ad council and the Department of Justice, they batted around the idea of trying to get Peter Falk for the voice.

But for Sherry Nemers, who would be the point person on the campaign for over a decade, the crime dog had always sounded like someone else too.

We were creating a dog that had an amazing resemblance to two people.

One was Columbo and the other was Jack.

Columbo was the one everybody would know, but Jack was the one that we would know.

Before becoming an accomplished ad man, Kyle had done some radio voice work as a kid in Rochester, survived 50 bomber missions during World War II, and then tried to make it as an actor.

In his spare time, he sang with a jazz band called the Smugtown Stompers.

He was the perfect voice for McGruff.

All crime needs is a chance.

Don't give it the chance.

McGruff and the Take a Bite Out of Crime campaign began to roll out in 1980, appearing on posters and billboards and in magazines, newspapers, and radio and TV spots.

The first three TV ads, in keeping with the original strategy are very concrete.

Keep your lights on, have someone pick up your mail, and join the neighborhood watch.

Hey, McGruff here.

See that guy?

He's stealing that bike.

As McGruff is talking, the camera shows a young white man putting a bike in a van.

Now, see that lady?

Bike theft.

She's calling a cops.

It's an elderly white woman speaking into a giant walkie-talkie.

This is Mimi Marth, part of the Eyes and Ears Patrol of Hartford, Connecticut.

Pretty quickly, the early ads seem to make an impact.

But what does it mean for a PSA to make an impact?

What does it mean for a PSA to work?

So PSAs are a pretty straightforward proposition.

They're announcements that serve the public and so are distributed for free in order to hopefully have some kind of positive effect.

But before a PSA can have any effect at at all, positive or otherwise, people have to see it.

So that's step one.

You must get your message in front of the people that you want to try to influence.

Joseph Capella is an emeritus professor at the University of Pennsylvania who studies messaging in politics and public health.

If you don't get your message in front of them somehow, then you have no chance of having that message effective.

So that's always principle number one.

The term of art here is exposure.

Your PSA has to get exposure.

Most of them don't.

McGruff, though, did.

Within a year, the ads had $100 million worth of donated ad time, which is a lot, and 50% of Americans had seen one.

But while exposure is a key first step for a successful PSA, it's not enough.

Principle number two is, will they pay attention to it?

50% of Americans seeing an ad sounds like a lot until you realize that just because people have seen something doesn't mean they attended to it at all.

Which makes what McGruff did even more impressive.

A million people took the time to write in and request the pamphlets he mentions at the end of every ad.

Write McGruff, Chicago, Illinois, 60652.

That's McGruff, Chicago, Illinois, 60652.

And you'll be helping me take a bite out of crime.

So that's step two.

But getting people to write in for information, as impressive as that is, doesn't seem like all McGruff was trying to accomplish.

He told people to do things.

And that's step three.

And it's also where the efficacy of PSAs starts to get really fuzzy.

You're a PSA skeptical.

I'm very PSA skeptical.

Michael Hobbs is the co-host of the podcast maintenance phase, which looks at the junk science behind health and wellness fads.

Oftentimes the evidence that they use to show that it worked is things like, you know, 70% of respondents remember seeing the billboards.

These things that are like input measures, that's not as a society what we're actually going for.

The purpose of the billboards is to get people like not to smoke weed.

Michael is getting at the fine distinction between steps two and three, between what is known as an awareness or exposure campaign and a behavior campaign.

Some PSAs are just awareness campaigns.

A good example is early HIV PSAs, which were built to make viewers aware that HIV was a disease and of how it could be transmitted.

How much do you know about AIDS?

Looks like we have a couple of things to talk about, huh?

But other PSAs are behavior campaigns.

They're raising awareness, but they are also either explicitly or implicitly promoting an action.

Wear your seatbelt, stop littering, quit smoking.

Or in McGruff's case.

While you're gone, have a neighbor keep an eye on your house.

You know, pick up your mail, keep the place looking lived in, and use a timer to turn lights on and off.

But getting people to change their behavior is hard.

And even if they do change their behavior, it can be hard to suss out exactly why.

Was it the PSA or a whole constellation of messaging and media stories, education, and interactions?

It's easier and often faster to measure exposure.

And so you hear about how much people saw something, how present a PSA was in their lives.

And McGrough was absolutely a smash on this score.

By 1984, he was on postage stamps and meeting with the president.

He was widely credited with the rise of neighborhood watch programs, which he talked about with Dick Cavett.

Now, do I understand that neighborhood watch programs have reduced crime in some areas as much as 50%?

Ah, that's right, but there's more to be done.

And he was thought to be fantastic with kids.

Kids loved him.

Sherry Nemmers, who helped create McGrath.

You know, he's like a huggable authority figure.

So kids listened to him.

And we didn't expect that.

We did not expect that kids were going to be the target, but they became the audience for us.

And so, as the decade progressed, McGrath would be put to work on what was considered to be the pressing issue facing the youth of America:

drugs.

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Hey, I'm Candice Lem, and I'm Kate Lindsay, and we're the hosts of ICYMI, Slate's podcast about internet culture.

On a recent episode, we had to talk about a certain somebody's tweets, and that somebody happens to be my governor, Gavin Newsom.

If you haven't seen them recently, they've kind of gone, let's say, off the rails.

There was some Fox News host he just called a ding-dong.

And as Slate's Luke Winky tells us, this isn't the first time the California governor tried to capitalize on the country's mood of the moment.

I'm in a group chat with some men from California.

Okay.

A male journalist who used to cover California politics.

And I just like, you give me a rundown of all the Gavin Newsome stuff.

And like one of the first three things he said was like archetypical performative mail.

So does that mean his shift to Trumpian tweets is actually working?

Find out by listening to the whole episode on ICYMI and be sure to follow ICYMI now wherever you get your podcasts.

In June of 1971, Richard Nixon announced the United States had a new and dangerous foe.

America's public enemy, number one in the United States, is drug abuse.

In order to fight and defeat this enemy, it is necessary to wage a new all-out offensive.

The press began referring to this offensive as the war on drugs, but in this early phase, it wasn't as aggressive as it would become.

Nixon put most of the resources of the federal government in treatment and rehabilitation.

David Farber is an historian at the University of Kansas and the editor of the War on Drugs, a history.

It wasn't like Nixon was saying, lock them all up, put them away forever.

That would be our friend, President Reagan, who did that.

In the late 1970s, as drug use and violent crime was spiking, Ronald Reagan swept into office, promising the electorate a much more punitive approach.

It's time for honest talk.

All too often, repeat offenders, habitual law breakers, career criminals, call them what you will, are robbing, raping, and beating with impunity, and as I said, quite literally, getting away with murder.

At the federal, state, and municipal levels, incarceration rates for drug crimes began to rise dramatically, skyrocketing as the crack epidemic began.

And they would remain at extraordinarily high levels for decades.

Millions of Americans were sent to prison on nonviolent drug charges, a hugely disproportionate percentage of them men of color and black men in particular.

And as prisons began to fill, the soft power side of the war on drugs was ramping up as well.

How many of you have heard about the drug problem in our schools?

That's First Lady Nancy Reagan in a 1983 episode of the hit sitcom Different Strokes.

How do you feel about about drugs?

Well, I think drugs are disgusting and I'd never take them.

My name is Lisa and I'm a Republican.

Thank you, Lisa.

I have a hunch the Democrats are against drugs, too.

Soon after taking office, Nancy Reagan selected teen drug abuse as her pet issue.

It was, as you just heard, of bipartisan concern, and drug use, particularly of marijuana, was on the rise with teenagers.

And here, it's a lot of white teenagers, a lot of middle-class teenagers, a lot of suburban teenagers.

They're getting stoned.

And maybe they're getting stoned a lot.

So Nancy Reagan began to visit schools and rehab facilities, criss-crossing the country to speak with children and educators, to go on morning talk shows, trying to bring awareness to this cause.

In October of 1983, she visited an advertising agency, Needham, Harper, and Steers, working on the issue.

They'd been tapped by the ad council to develop a new public service campaign to curtail child drug abuse.

She approved of the message so wholeheartedly, she pledged to personally get the campaign $25 million worth of media commitments.

The ads began to run in 1984.

Cocaine?

No, thanks.

Yo, my man, you want some nudes?

No way.

If someone offers you drugs, instead of saying something you really don't mean, just say now.

And she did something else that put this particular saying over the top.

She started using it herself.

Say yes to your life.

And when it comes to drugs and alcohol, just say no.

And there's something catchy about it.

Let's not kid ourselves.

It's like a beautiful catchphrase.

Just say no.

Hundreds of just say no clubs began to pop up in communities and schools across the country, which were also being visited by DARE.

DARE stands for Drug Abuse Resistance Education.

It was created in 1983 when Los Angeles's police department joined forces with its public schools to send uniformed cops into schools to speak about the dangers of drugs and crime.

By the end of the decade, it was federally funded and in 75% of schools, spreading the gospel of just say no with it.

Child drug abuse and prevention became the cause du jour, the issue, with politicians, public figures, business leaders, law enforcement, educators, and celebrities eagerly speaking up to support it.

Anti-drug messaging flourished.

This song and music video from 1985 featured Whitney Houston, Latoya Jackson, Arnold Schwarzenegger, David Hasselhoff, and the first lady herself.

Celebrities did solo PSAs too.

I just want to to shake some sense into you kids that are using drugs and think about you and so your memo

don't or else that's Mr.

T.

And sitcoms like Punky Brewster spread the message too.

Then you're gonna party with us?

No.

In 1986, against the backdrop of the rising crack epidemic, Reagan signed the Anti-Drug Abuse Act.

It earmarked $1.7 billion additional dollars for the war on drugs and established new mandatory minimum prison sentences.

Reagan also signed a proclamation declaring the first official just say no to drugs week.

And it's in this environment that McGruff the crime dog decided to lend his voice to the cause, thanks in part to some Christian puppet masters on the West Coast.

Users are losers, and losers are users.

So don't use drugs, don't use drugs.

Nice going.

Charlie Sheen is an icon of decadence.

I lit the fuse and my life turns into everything it wasn't supposed to be.

He's going the distance.

He was the highest paid TV star of all time.

When it started to change, it was quick.

He kept saying, no, no, no, I'm in the hospital now, but next week I'll be ready for the show.

Now, Charlie's sober.

He's going to tell you the truth.

How do I present this with a class?

I think we're past that, Charlie.

We're past that, yeah.

Somebody call call action.

Aka Charlie Sheen, only on Netflix, September 10th.

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McGruff's Smart Kids album, which we played at the top of this episode, was released in 1986.

But its origins stretch back to November of 1969, when a new kind of kids' television program premiered on PBS, an educational one.

Sesame Street reimagined what children's TV could be and what it could do.

And it also made puppets like Oscar the Grouch, Burton Ernie, and Kermit the Frog seem like a hip and effective way to reach kids.

We saw what Jim Henson was doing.

We thought, well, we'll just design some puppets for churches.

That's kind of how the company began.

That's Mike Hawes.

In the early 1970s, his father, Bill Hawes, a music and education minister in Southern California, founded a company called Puppet Productions.

Bill died in 2020, but for years he oversaw the company, which made colorful felt puppets like Mr.

Quimper, a puppet Mike designed for a show he developed called Quimper's Corner.

Evening, ladies, evening, gents, welcome to the show.

I'd like to introduce myself.

Name's Quimper, don't you know?

He worked in a soda shop, and he was also a Sunday school teacher.

And so the kids would come in and he would order ice cream and shake, and

they would have issues that would come up in life.

That he would kind of give them kind of a Bible lesson on, you know, how to deal with that issue.

Characters like Mr.

Quimper encouraged good Christian values, but they were also the tip of the spear for an elaborate business that involved the company leading seminars in churches where they would train youth group members in puppetry so that those groups could then buy puppets and shows like Quimper's Corner from the company.

The shows, which included music, skits, and dialogue, were all made and recorded at puppet headquarters and then sent out to customers.

It was a cassette tape with the music and character voices and all that pre-done.

And then they could just play the tape and lip sync to the audio.

Mike wrote and produced almost all of the music for these cassettes.

Handling a lot of the lyrics was a man named Rob Nelson, who'd started with the company as a puppeteer on a show called Alcohol on Trial.

It was a pre-recorded thing which featured a character named Zachary Daiquiri.

Zachary Daiquiri, you are charged with neglect and attempted murder.

Of who?

Of yourself.

Zachary Daiquiri is a lumberjack-looking puppet with a bushy red mustache and flannel shirt.

Four Four of his body parts told him what happened when he overconsumed alcohol.

My job is to pump Zach's blood to all the parts of his body.

Now when he drinks, the alcohol slows me down.

I can't pump as much blood.

Zach could have a heart attack.

In fact,

I could die.

And this was for kids.

So we'd go to a school and do this show to educate the kids about the effects of alcohol on the human body.

Rob turned turned out to be such a natural at puppeteering that he was promoted and then promoted again as the business got bigger and bigger.

It went crazy.

In the heyday,

let's say the early 80s, we were doing maybe 100,000 puppets a year.

We had 40 people working in the factory making puppets.

Most of their output continued to be Christian-themed and educational, but they would also get approached about commissions.

And one day they heard from a sheriff's deputy in San Diego.

She was a community officer and she wanted to do crime prevention as part of her presentation and she wanted to do a puppet show.

And so we said, well,

okay, let's see what we can do with that.

So they created a short original show based on factual information the sheriff supplied them.

It contained a couple of songs and one or two puppets, so the sheriff could do the whole thing herself.

When they were done, they started thinking about who else the program might appeal to.

They were a scrappy small business always looking for more opportunities.

Maybe they could repackage a crime prevention puppet show and sell it to law enforcement.

Or hey, maybe they could repackage a crime prevention puppet show and sell it to the crime prevention dog.

What about this McGruff character?

That's a natural fit.

Let's talk to them.

Them was the National Crime Prevention Council, the nonprofit that houses McGruff, but still worked with the Department of Justice and the Ad Council.

The first thing they successfully pitched was a life-size McGruff puppet that Mike built.

The puppet would be able to sit up in a police car

on the passenger side.

So, you know, they would have these McGruff puppets riding around in these cop cars.

Then they started making some full mascot suits for law enforcement.

We came up with some animatronics in it where the eyes would blink, the mouth would open and close electronically.

Finally, they got permission to record some songs in the voice of McGruff.

Or maybe permission is the wrong word.

The NCPC said this: We will give you a license to use the character, and you will give us a percentage of whatever money you make on it.

So they started doing what they had been doing for years: make a puppet, record a show for that puppet, put that show on a cassette, and then sell both in this case to law enforcement.

So initially, it was just for cops.

That's all that they would allow.

Then, Bill, who was always the let's push this, you know, really farther than we actually can kind of guy, said, you know what?

Every classroom in America needs a McGruff in it.

And that's how McGruff and his songs began to make their way into Daniel Danger's elementary school and car cassette player.

Maybe other kids are doing drugs and saying

that you really ought to come along.

Next week, we take on the creation of the Smart Kids album and consider the unintended consequences of unleashing something like McGruff and his songs onto the world.

Just say no tolife of even the wackest messages.

I just like, I don't know why I have all this weird crime dog stuff, but like, yeah, I have the puppet.

Till then, this is is Decodering.

I'm Willa Paskin.

You can find me on Twitter at Willa Paskin.

And if you have any cultural mysteries you want us to decode, you can email us at decodering at slate.com.

This podcast was written by Willipaskin.

Decodering is produced by Willipaskin and Katie Shepard.

We had production help from Sam Kim, editing by Jamie York and Derek John, Slate's senior supervising producer of narrative podcasts.

Merritt Jacob is senior technical director.

Thank you to Wendy Malillo, Dan McQuaid, Dale Mantley, Larissa Zagaris, Daisy Rosario, Dave Bledsoe, Larry Johnson, Dwayne Poole, Ari Merkin, Charles and Karen Rosen, and Eric Greenberg.

I'd also like to mention a book that was very helpful in working on this piece, Wendy Malillo's How McGruff and the Crying Indian Changed America, a history of iconic ad council campaigns.

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See you next week for part two.

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