889. Q&AF: Loyal But Stuck, Ethical Dilemma & Dealing With Bitter Coworkers
On today’s episode, Andy answers live call-in questions on how to navigate the situation when you have a leadership role but don’t have full authority to make critical changes, how to stay ethical when trying to earn money, and how to handle spiteful coworkers when you outperform them at your job.
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Transcript
What is up guys, it's Andy Fursell and this is the show for the realists, say goodbye to the lies, the fakeness and delusions of modern society and welcome to reality guys today we have q and af that's where uh you submit the questions and we give you the answers now you can submit your questions a couple different ways first way is guys email these questions into ask andy at andyfusilla.com or you go on youtube on the q and a f episodes go down in the link right underneath the uh video click that link and you could submit your question there to be a caller on the show or you just leave your question in the comments and we'll choose some from there as well other times throughout the week we're going to have other types of shows tomorrow we're going to have cti that stands for cruise the internet cruise the internet Internet is where we take topics going on in the world. We put them on the screen.
We laugh about them, make fun of them. We talk about what's really going on.
We speculate on what's really going on, and then we talk about how we, the people, have to solve these problems going on in the world. Other times, we're going to have real talk.
Real talk is just five to 20 minutes of me giving you some real talk. And then we have 75 hard versus.
75 hard versus is where someone who's completed the 75 hard program comes on the show. They talk about how their life sucked and how it doesn't suck now because they did the 75 hard program.
If you are unfamiliar with 75 hard, it is the initial phase of the live hard program, which can be found for free at episode 208 on the audio feed. Again, that's 208 audio feed only.
There's a book available on my website called The Book on Mental Toughness. It includes the entire program, plus a whole bunch of other stuff on mental toughness, basically a whole new book on mental toughness.
You can get that. It's not free, but it is very in-depth and people love it.
We're usually out of it, but I think we have some right now. So what else? Oh, we got a fee.
The fee is very simple. If the show makes you laugh, it makes you think.
If it gives you a new perspective, if it helps you, which it will, do us a favor and share the show we don't run ads on the show we
don't try to monetize the show and make it this big thing i'm a successful entrepreneur i finance
the show myself i don't want to be told what i can or can't say so all i ask from you guys is
that you help us share the show all right so don't be a hoe should show all right what's up top of
the morning to you yeah good morning yeah how's it going good yeah got a big week this week
Thank you. so don't be a hoe should show all right what's up top of the morning to you yeah good morning yeah how's it going good yeah got a big week this week big week summer smash laying out some stuff our first live show ever first live show first live show ever yeah live like with a live crowd with a live studio audience yeah that is uh friday at one at 1 p.m yeah friday at 1 here at hq the first live relay of it's gonna be it's gonna be sick it is gonna be awesome it's gonna be sick i can't wait till we start our tour yeah you know what i'm saying our tour what was the wink for because i'm people don't know the intricacies of the tour oh gotcha yeah of a tour there's a secret thing about the tour that you don't know yeah man i'm excited though it's gonna be cool bro i think i think it's gonna kick ass
i think so too yeah yeah i think so too i love doing the crowd we should open up with like some
like some like two minutes of stand-up i think we should open up with like two minutes of just
blatant racism i'm listen i think that's unavoidable sold according to the internet i'll be since we are the far to this right and the the most miss yeah i still love that that's great i love that we were ranked number one as opposed to them that means we these were the best. I love it.
I love it.
No, it's going to be great.
If you missed this,
you should go back and listen to last week's CTI,
the first one last week,
which was Wednesday's show.
Go check that out.
We talk about how we're basically the number one podcast in the world.
Yeah, man.
Second to Alex.
I mean, yeah.
Alex Jones right behind us. You know what I'm saying? That's right.
i you know i don't i don't know if i can agree with that but yeah no it's crazy man but yeah no they love us over there it's gonna be a good week it's gonna be a good week so we got to get us started off with some heat some fire heat where there's smoke there's there's heat and fire there's friction yes chafing no lotion let's get into it man i got some good ones for you guys dj keeps johnson and johnson you know that's his company yeah johnson yeah he's sponsored by them they're my dad he's their best customer they're your dad they're my two dads yeah that's it that's what it is man but no man let's get let's get let's get monday going to a good two we gotta let's do a call in first uh let's get adriana on the line all right adriana let's do it hello adriana hi hi how you doing this dj what's going on not much just finishing up a meeting how are y'all oh sweet we're doing sick man i got any good adriana hello how are you fabulous thank you so much for asking all right is this a good time oh yeah absolutely how did the meeting go the meeting good DJ? Oh, yeah, absolutely. How did the meeting go?
Did the meeting go?
DJ? Hello? Yeah. No, I said, how did the meeting go? Well, there's a reason why I asked the question I did today.
Okay. Well, let's do it.
Let's get into it then. you got? So I just kind of wanted to see, you know,
at what point do you stop pouring into something?
Especially when it won't receive what I bring to the team.
The team sees me as a leader, but I'm not empowered to lead by the owner. Um, I believe in the mission.
I'm a manager. I have attempted to put a lot of things in place, but I'm kind of at a crossroads of, you know, when is enough enough? You know, do I stop being underused here and grow where my value is honored? Or even I'm on a crossroad of opening up my own business.
Okay. Well, let me ask you this.
When you say you're not empowered by the leadership to lead,
what do you mean by that? Because you also said you're a manager.
So I'm confused on what you're saying there.
Absolutely.
So I was hired as the manager background.
I've had 10 years of running hotels and switched career paths and got into wellness and health. and I understood from the initial interview that me coming into this team was to help build, create SOPs and help grow the business.
But as I've come into the company again, I had moved away for a few months and then moved back
because I moved out of state, but I was still always helping.
And when I came back, we're hitting our two-year anniversary this week,
and there's still no use of SOPs.
There's no contracts even for us as employees.
And there's just been multiple conversations about trying to create a background for the business so we can be successful.
Have you had these discussions with your leadership?
Yes.
It's one owner.
She's the doctor.
I'm on my third conversation.
And how do those conversations typically go?
They are typically very positive, but no follow through. Okay.
Now, when you say no follow through, is it possible that she's waiting for you to follow through? I have presented all documents and followed up on my end. What are you waiting for her to do is what I'm trying to understand.
Yeah, absolutely.
The best way for me to put it is that though I'm the manager, she won't allow me to rule anything out. So she's saying, no, don't do this.
Or she's saying, wait, or what is she? Like micromanaging? Yeah, like I'm trying to understand where the block is. Like, because dude, a lot of times in leadership, you know, like for example uh let's say somebody would bring me a plan of how to do something um well i'm not going to do it like that's their job to do it so i don't know if the situation is she's telling you no or she's looking for you to take initiative to develop on your own i'm trying to figure out where the block is absolutely so what's our meeting today any of the initiatives that i put forward and have been attempting to understand And I was told that she was not comfortable doing that
until end of year, maybe next year,
when we hit our three years.
Well, so you have an intermediary between you and her?
Is that correct?
No, it's me directly to her.
So she's telling you,
I want to wait until the end of the year?
Yes.
Is she giving you a reason why?
She says that it is too busy
to put any of the processes in place.
Is that true?
It's definitely very busy, but I don't believe we can grow Unless we have these processes in play So when you have Well when you have these discussions Do you push back on her and say hey listen If we put these in I think we can grow faster. Yes.
And what she said.
Today, the line has been.
Just then.
I want to put a playbook in place for the office.
But use your best judgment.
It's your decision. But then she does not support it well do you think that it's going to work yes well then go do it and then you already have you already have one foot out anyway you're already thinking about other things um at the at worst case scenario you go do it and it doesn't work and you get to learn a lesson on her behalf like you're not gonna you don't lose you know first of all let me say this i don't think she's leading properly but i also don't think you're doing All right.
I think there's both there's both people at fault here. One, she's not communicating or supporting or standing up and saying, this is why we can't do this.
She's not giving you clarity, which is causing you to have frustration and resentment and bitterment and question, should I even be here or not? On the other hand, I can see it from her point of view, which is she may be thinking, well, we're too busy. And dude, there could be financial issues that she doesn't want to disclose to you.
It could be a re, I don't know these things, okay? But I can tell you this, there's been a lot of times in my business where people wanted to do things that were good ideas. And I said, Hey man, we got to wait.
And they didn't understand why. And the real reason why was because we had too much money out at the time.
And we had to, we had to, you know, be careful about making any investments in, in things. And so there could be my point in saying that is there could be some hidden reasons that she's not willing to disclose that could be causing hesitation.
So my advice here is, OK, you asked in the beginning about maybe going somewhere else or maybe going and starting your own business. So if that's how you truly feel, then what do you have to lose by doing it and, and, and trying to do it? And by the way, I'm not saying doing it.
So it fails. I'm saying doing it the absolute best that you can to try and win, because at the end of the day, if it doesn't work, you're going to learn something and that you'll be able to take that with you.
And if you take that to a new passion or a new career or a new company, you'll have that lesson in place. But it sounds like you're pretty confident that it's going to work.
So it could be a really good opportunity for you to gain her complete trust and then end up in a position where you truly do feel fulfilled and respected and appreciated. And I got to be honest with you, okay? There's been, I can think of a lot of, every single one of my main leaders that we have here in our company, every one of them, this situation happened along the way at one point in time.
They had an idea. I didn't like the idea.
I gave them the opportunity to execute the idea. The idea worked.
And then I started trusting them more to have more responsibility. So depending on how seasoned this woman is as your leader, she probably has a lesson to learn about that as well, because we as entrepreneurs tend to think sometimes that we're the only ones capable of doing things.
And, you know, we have to see someone do something to really learn to trust them. So what I actually think is here for you is I think it's a tremendous opportunity.
I think it's tremendous opportunity for you to step up, for you to make some changes,
for you to step up,
for you to make some changes,
for you to make the company more profitable,
to earn trust, earn respect,
be seen for what you actually are
and what you actually do bring to the table.
And by the way, I'm sure you moving away for a while
has affected this.
It's the ability for you to make that up too.
So I think this is a tremendous opportunity for you. If you, if you do it well, if you don't do it well, I still think it's a tremendous opportunity because you're going to learn a lesson that you're going to take with you.
And it's not going to personally cost you anything because otherwise you'd have to learn that lesson in your own business and that would be expensive. So my, my recommendation is, you know, Hey, sometimes leadership has to be taken, not given.
All right. So it's, it's, you know, every one of my great leaders of our, our great leaders here and really any of the companies that we own, they took the leadership.
They didn't wait to get it. They took it.
And I think that's one of the biggest disconnects between executive owners, operators, and employees trying to work their way up. A lot of employees have good ideas and good plans and they're afraid to bring them up.
Well, and then they get mad that you don't value them for what they bring. Well, how the fuck can I value someone when I don't even know what the fuck they think in their head? So number one, they have to learn to bring those things to the leadership.
Number two, the leadership, if they've been in it long enough, may have seen this before. They may have said, hey, we tried that back in 2017.
We got our asses kicked. So if this was going to work, it would have to be different than that.
And then you might have to go back and redo it. And because that person wasn't there in 2017, they might take that personally.
That's not a personal thing. Then there could also be a situation where the employee has a good idea and just does it without asking anything.
And that's also bad because like I said, if they go back and change something without informing the leadership, they run the risk of stepping on a landmine that we've already stepped on before. So there's a way to do this.
And the way to do it is exactly how you're doing it minus the taking initiative. OK, so you came up with a plan.
You didn't just put it in. You went to the owner.
You said, hey, this is what I think we should do. She seems like she's indecisive about whether or not she wants to do it.
You feel that you're very confident, which is what she hired you to do. She hired you to make the business better.
You feel very confident. So your job is to make these changes and I would, you know, do what you need to do.
And yes, there's some risk to it, but is there
really, because you're going to learn either way. And that's, that's kind of, that's where I'm sitting on it.
What do you think? I, I completely agree. I think my biggest problem is as her, the owner I didn't want to completely overstep boundaries um but I know that for her she has had no leadership experience prior opening this business okay and being the doctor well then she probably doesn't trust anybody to do anything and you're gonna have to show her Listen.
Here's what's going to happen. If you don't show her.
That. That you can do this.
That company will never grow or expand. Because she'll never trust anybody.
And you'll rot away in that career. So here's your options.
Stay where you are and rot. Do what you think is the best.
And the company grows or you do nothing and you, you waste away in a company because the ownership doesn't know how to allow people to lead. They don't know how to delegate.
I'm just thinking about it from this aspect too. Like the, I think the intention matters a lot, right? Like if you're truly trying to do something that you truly believe is going to help, you can't really go wrong with that.
I mean, you can if you're stupid. Right, right.
Okay? But she has a lot of experience. She's made the plan.
She's presented the plan. The owner said, hey, not right now.
And then she said today, hey, well, you do what you want, but I don't necessarily think we should do it right now. And that's the owner's way of having an out if it goes wrong and she can hold Adriana accountable.
Right. Okay.
So. Told you this wouldn't work.
That's right. So Adriana's job is to go make it fucking work and make the owner kind of have to eat a little crow so that Adriana gets the trust and the respect.
And I bet after that, I know after that, the tone will change and the dynamic will change between the owner and Adriana. And then she'll be free to do her job.
So this could be your chance to get what you want and what you wanted out of this the whole time. Yeah.
i could tell you're sad and frustrated but listen man you got nothing to lose at this point because you're already miserable you're already thinking about doing other shit you're already pissed off they don't listen to you sometimes you just got to do the shit and show them you know what i mean yeah like i've had a number of guys who in my company that got promoted that i was like dude why would you promote that guy and then and then you know what they turned out to be awesome you see what i'm saying there's i mean oh yeah you had to eat the crow yeah well i mean i don't have a problem with that because like dude my i'm not trying to be right i'm trying to win so you know i can only see the you know remember the owners that they can't see the fucking front lines man like that's like the general saying they can see the front line you can't see the front line you don't know what's actually going on in the trenches you have to learn to listen to those people and you have to be able to determine
who's full of shit
because some guys and some girls
will just tell you shit so their job gets easier.
But you have to learn who
the people you can trust are.
And this is a great opportunity for Adriana
to earn the trust of her ownership
by going out,
doing something,
doing it well, making sure it
works, and then
that will not just
Thank you. by going out, doing something, doing it well, making sure it works, and then that will not just teach the owner.
That will allow the business to scale, which will benefit all the employees. Yeah, 100%.
So. Love it.
Yeah, that's what I think. Can you do it? Yeah, I definitely can.
All right. You got nothing to lose.
You got nothing to lose. No, I don't.
All right, well, let's go do it. No, honestly, I'm about to go back into the room and get things going.
All right, good.
Love it, man.
Good.
Love it.
Well, appreciate you for calling in, Adrian.
Appreciate it.
No, I appreciate you guys on a little back end. I'm on 75 hard for the second time, and I've lost 100 pounds,
and I just appreciate everything that you guys do.
Thank you so much.
That's why we do it.
It's amazing. That is do it it's amazing that is uh that is that is awesome news congratulations on that no i just greatly appreciate you listen to every week religiously thank you so much go out thank you for your time guys if you if you listen do what you know how to do do it the best you her trust.
It'll change your whole life. It'll change her life.
It'll change the employee's lives. Yeah.
You actually have a duty to do it. Yes, I do.
All right. Let's go do it.
Let us know how it works out. Of course.
Thank you guys so much. All right.
Thank you. That's awesome.
Yeah, man. That's awesome.
You's awesome you know i was thinking too like one of the other reasons and this may not be this situation but other people are there owner operators decision makers entrepreneurs who are who are simply just afraid to grow from where they are like they're they're cool where cool where they are. And like growth, I guess can scare them.
Is that, is that a thing? Yeah, but it's not a, yes, but it doesn't work in real life. Okay.
Like, because it, it, it betrays the reality of the market. Yeah.
The reality of the market is there's all, it's always moving forward. Okay.
So you're moving forward. Okay? And you decide, I like it right here.
Yeah, this is cool. But the market continues to move forward.
People are innovating. They're trying harder.
They're getting aggressive. They want to grow.
Eventually, they swallow you up. So in business, there is no coast.
And that's what kills people, man. They think that they get to a certain level and everything will just be all right.
It's not how it works, man. Very rarely does that work.
And it certainly doesn't work long term. It might work for a year.
It might work for two years. But it's not going to work that long and we see this in uh usually multi-generational businesses where the dad or the mom who owned the business worked very hard to grow it the kids come in and they look around and they're like well fuck dude i'm rich it's cool yeah i got this business and they don't do shit and they don't try to get aggressive.
And they're going to the lake on Thursday and coming back on Monday. And, you know, walking around the office acting like they're a big deal when all the other people are carrying all the fucking water, bro.
So, and then those companies lose. Like, business is the most competitive fucking sport on the planet.
It is way more competitive than any other physical sport it is the consequences are way higher because we're not talking about winning a game we're talking about people's fucking lives can they eat or can they not eat can they go to the store or can they not go to the store can they have a pay their rent or can they not pay their rent those are much higher consequences than winning a fucking football game and so to think that it's not the most competitive thing it is the most competitive thing and if you think that you're going to come into the game and run your game half-ass you're gonna get fucking get fucking eaten up, dude. So, yes, there's owners that do that, but it never works.
And it is a common thing. You know, like they say, like, like.
More common than you think it is. No, that's what they say.
You see this on the internet too, bro. Like, they say shit like, well, I don't want to make any more money than i make right now but and that's fine okay don't pay yourself anymore but you better go to work every day and fucking work your ass off to keep your business going you see what i'm saying i don't necessarily need to make any more money okay i get that i i'm not saying everybody has to be fucking warren buffett nobody not everybody everybody wants to drive a fucking Ferrari or a Bugatti or fucking whatever, man.
Not everybody wants to live in a big ass house. I totally get it.
But the game is still the same. You know what I'm saying? Like you better show up and you better be ready to go to battle every day.
And people will say, I hate when people use the term war and battle and business.
Well, fuck, have you ever done it?
You know what I'm saying?
It's pretty fucking brutal, bro.
I don't know of a better analogy.
You're gonna live or die because of it.
You're either gonna fucking survive
or you're gonna fucking starve.
It takes everything you got,
100% of your focus all the time.
And yeah, while it may not kill you today, it'll probably eventually kill you. I mean, that's the truth.
So I just, you know, I think people have big misconceptions about what business is really about. And yeah, man, it's fucking hard.
And you better be showing up every day i think a lot i think a lot of people fuck this up to a lot of owners because they think only really about themselves like if you want to know if an owner gives a fuck about their team pay attention to how much they're actually in the office and how much they actually do do they walk around and and know their names and ask how they're doing and find shit out about them do they know like anything about their people do they are they there are they trying to win you know what i'm saying like i don't know if it were me and i didn't own businesses i would certainly want to work for someone that gave a fuck and dude you know the ones that don't And usually end up losing long term And you know why they end up losing long term Because eventually they can't Find anybody that's competent to work for Because all the good talent and all the good Skills wants to work for a team that's Actually trying to do some shit Like dude the idea That a lot of Owners of businesses have that they want to attract the best talent. But also not like aggressively have a big mission to accomplish is a flawed idea.
Because do you think that people that work that are the best, do you think that they just want to show up and go through the motions? That's not how they think. They think like, fuck, dude, I want to do something great.
I want to build something awesome. I want to be a part of a winning team.
I don't want to be a part of some schlub, half-ass organization that gets excited because it's Karen's fucking birthday. Oh, we got cake in the fucking cake room.
No one fucking wants that. No one wants that shit.
Pizza parties. Yeah.
We're a pizza party today. Woo-hoo.
Like, no one wants. I mean, pizza parties are cool.
Those are pretty cool. But, I mean, just saying, like, when you work at a company where the idea of company culture is a fucking pizza party, you know, like, that's the wrong place, bro.
And, you know, like, that's only going to become more important with the technology changes that are happening because there's going to be a lot of people that won't have jobs and there's going to be a lot of people who are really good that are looking for places to build and so i i think there's going to be a big uh sort of revolution in in all business uh and I feel really good about where we're at
because we've been doing this shit the whole time.
That's real, man.
I love it, man.
Guys, let's get to our next question.
We've got it right in here.
Let's get to question number two.
Andy, where do you draw the line
when it comes to being ethical
and wanting to make money?
The fuck are you talking about? We're going to get into it it i don't need to fucking hear the rest of the question there there's only one way to make money long term it's by solving motherfuckers problems okay what's unethical about solving someone's actual problems if you are in a business that sells something that doesn't actually solve their problem, you should look for something else to do because eventually people will figure it out. They have the ability to go on the internet and say, fuck those guys.
They didn't help me. They didn't provide a service.
They showed up late. They charged me too much.
They've bullshitted me. And then what happens after not a long time is that they go away.
So you have to understand, and this is the truth. And a lot of people will always argue this because they don't understand really anything about how this works.
You are paid in proportion to the value that you deliver. And that value that you deliver has to be real.
You have to solve their fucking problem, whatever it is, if it's a plumber, you got to fix the fucking leak real well. And then I would recommend maybe taking care of one or two other things that you see need to be fixed so you can go and say, hey man, I fixed the leak.
Oh, by the way, I noticed this was squeaking. I took care of that.
I did this. I took care of that.
And you know what? I did it for free. No big deal.
Anytime you need something to call me, I'll come take care of it. Then what happens is a person goes on their motherfucking phone and they say, I had Joe the plumber come to my house, man.
Fuck, he was awesome, dude. Everybody should go to Joe.
That's how it works. Okay.
So money being made unethically is short money. It will come and it will go and you will be broke.
That is reality. You cannot make money.
And by the way, life is long. So it's very important that you do this the right way, because if you don't, you will be in and out and everybody will know you're a full of shit scammer, whether, and I'm not talking about just on the internet, I'm talking about real life.
Real people. Dude, there was people that went to assemble Emily's new office furniture.
They showed up for one day.
They assembled one table out of like 17.
Then they left.
And they never came back.
Okay, so that.
That's fucked up.
They will not be in business very long.
You see what I'm saying?
They took the whole money too, by the way.
They got paid up front.
So we are making sure that we're going not be in business very long. You see what I'm saying? They took the whole money too, by the way.
They got paid up front. So we got to make some calls.
But the point is, is that short money is non-valuable service. It's unethical.
The only way to make money these days is by doing things ethical in the long term.'s it that's fucking it and so as long as you're doing that you should have no problem taking the money because i think that's like that's what this guy's asking about so i do want to read this real quick well hold on what what the fuck you earned the money you solved the problem dude this is broke thinking well i All right, just fucking read it. Yeah, well, so he's saying.
I've dealt with a thousand motherfuckers like this. Yeah, so he's saying that.
Give me the money. Send it to me.
I will ethically take your money. You don't want the money because you think there's something unethical about you.
Bro, your thinking is. I don't even have to read the fucking question.
It's a good question. It's a fair question.
All right. Okay, it's a fair question.
So he just started a yard and land service company, okay, his business partner.
They just booked their first client.
She's an elderly widow living off Social Security.
And the quote that they gave her was 500 bucks.
They felt like that's fair for the work, right?
But he's saying his gut is telling him that he needs to do it for free um his business mind says take the 500 um and his last side says to do it for 300 or like at some type of discount um and uh he's asking if that like where's the don't do it for a discount do it for free sometimes you're going to do things for free sometimes there's going to be things that you do because of the right fucking thing to do okay okay i used to plow fucking driveways when i didn't have any money i'd fucking plow streets and driveways people would fucking the old people i'd do for free every fuck because they couldn't fucking do it yeah that's what you do yeah okay um if you have a feeling in your gut that says hey i you know, do something good. Don't do it as a discount because here's the thing.
She will tell all, even though you did a nice thing, she will tell everybody, oh, Steve and Bob gave me a discount. And then you'll be getting asked for a discount from fucking everybody.
So do it for free or do it for full price. When I speak, I do it for free or I do it for full price I don't do any negotiating all right because I don't want the fucking deal to be taught I don't I'm not dealing with negotiation all right so That is that is not an ethical problem That is a decision for you to make because you think it's the right thing to do by the way if you do the job and you take the money there's nothing unethical about that there's nothing unethical about that as long as you do the best job that you can and i bet she will still tell everybody hey joe and bob did a great job and they did it for a fair price and And, you know, so this is probably just, a lot of times when people start businesses, dude, it's very, very hard for them to ask for the money.
I don't know what that is, but I struggle with it too. Is it a worth thing? Like they don't know if the service or product is worth it? Yes, bro.
It's like, well, here's what it is. It goes back to what I was saying in the beginning of the question, okay?
We grow up being told by our families and teachers
and fucking everybody we know,
hey, look at that rich motherfucker.
He's fucking screwing everybody, okay?
So that shit gets beat in our head.
And dude, honestly, that was the case for a long time Let me explain why When the advertising world started A hundred years ago And it started, you know We had television, radio, print Okay There was no ecosystem for feedback Other than word of mouth And word of mouth took years to spread, all right? So if you, and by the way, companies figure this out very quickly. So what they were able to do is instead of running an ad that was true, they could completely lie.
And their products weren't what they say they were. And really what it came down to is the bigger the promise, the more sales.
So what's that mean? That usually means the bigger the lie, the more sales. But it took people years to figure this out that this was happening.
So these companies would get really fucking big. Okay? So people that are older than us would look at these rich people and say, that guy's fucking screwing everybody.
And that's where that comes from. Okay.
Then business changed. When the internet came around, specifically when social media came around, there became a instant feedback mechanism that allowed customers to hold companies accountable for actually doing what they say they will so a lot of you young people
you don't really understand that the perception of older people thinking that rich people are fucking evil and bad and this and that and you've heard that your whole life because that was their perspective of how things were marketed yeah all right that doesn't want. That does not work now.
It's complete opposite now.
Yeah.
So, so you bit, so here's where we're at.
You, a lot of people have been told that rich people are evil and they steal and they're unethical and they're this and they're that and this.
And there is a lot of those still, but they only stay around for a little bit.
Look at all these motherfuckers on the internet who fucking scam people and look where they
are and fucking a year from that. All right're usually fucking gone and if they're not gone yet they're gonna be gone all right so we're in a different era now so all these things that you've been told about wealthy people are actually completely untrue because for the last
25 years, there has been accountability. There has been a requirement that if you become successful, it's because you offer a great service and you solve a great problem.
And because of that, you are handsomely rewarded with money. And so now, the way the system's set up, if you are going to become wealthy, you have to have done it in a somewhat and probably highly ethical way, okay? Now, are there exceptions? Like, on the comments, oh, I know this one.
Yeah, okay. Come back in three years and tell them where the fuck he is.
All right. That is the only long-term way to win.
Apple computer is one of the biggest companies in the world. They sell a fucking laptop.
That's three times, four times, 10 times as much as everybody else's. You know why? Cause it's fucking better.
Okay. Everything's like that now because the market is so transparent.
The values have become, they're no longer perceived. They're real.
Does this make sense? Absolutely. Okay? Because if Apple wasn't that good, we would know it.
The shit wouldn't be selling. Would you buy a $3,000 laptop if you bought one that sucked? No.
Okay. Nobody else would either.
That's how the fuck it works. Okay? So the best products win.
That's it. And that's how it should be.
So this idea that wealthy people are screwing people, no. Most of those wealthy people have provided way more value than you'll probably ever provide in your whole life.
And so when you try to dog them out for being rich and successful, you look like a fucking clown, okay? Because the only way to win in today's economy is to be the real fucking deal, all right? So this entire perception that your parents and your teachers and people, older people have beaten your head is inaccurate. Now, was it accurate when they grew up? Yes, but it's different now, okay? And it's been long enough to where 99% of the companies that are alive today that have been alive for the last decade, let's say five to 10 year minimum,
I'd say 10 years,
they wouldn't have survived if they weren't like that.
Okay?
So back to the yard mowing.
If you feel like in your heart,
you should do it because it's the right thing,
do it because it's the right thing.
And what's it gonna fucking take you?
You know what I'm saying?
Like, you're gonna feel good about it.
You're gonna get some goodwill. You know, maybe she'll tell people that you did it for free.
Uh, but what you want to avoid is the discount situation. Okay.
You want to avoid people saying, Oh, Oh, it's up for negotiation because they did it for half price for me, because that will automatically devalue your services and everybody's eyes. If they know it it's negotiable you either do a full price or you do it for fucking free and that's it i love it i love it guys we got one more uh let's get our third and final question got another call in by the way how do you know that that lady's not sitting on dude i was thinking bro listen people are rich as fuck that's's right.
Because a lot of them have been smart and they've accumulated lots and lots and lots. She could be playing you, bro.
Right. Or she bought a house for like 20 grand.
Dude. And just sold it for $3 million.
You know, like you don't. You never know.
You never, never, never know who's who. And if she accepted that price, then like, cool.
Yeah, she probably has a fucking gazillion dollars in the bank bro right you know like i'm being serious like you can't just feel sorry for people you gotta you gotta understand man just because you look at someone and you think they don't have any fucking money you're you could be very wrong like like when i walk around in my daily life other than me driving a car the fuck cost like millions of dollars like like if i drove a fucking honda accord and you saw me walking around there's no way you could look at me and know that i have money you see what i'm saying it's real bro so like my dad's the same way like when my dad you know like was in business he'd fucking walk around a harleyidson shirt and he could afford stuff you know like we used to have this dude that came in uh the brentwood store that we all talked about he'd come in and he was like he dude uh what do we call him or no it was ellin oyster we called him captain insano okay and he'd come in bro like cut off shirt holes in his shorts this guy come $500, $600 worth of shit. Loaded.
Yeah, he didn't give a fuck. He'd pull out a cash wide and be like, like Scrooge McDuck, bro.
Walk the fuck out. Yeah, you can't judge that.
No, and that's a big sales no-no. Do not judge people on how they look.
Do not judge them on what car they drive. And do not judge them on what you think is expensive because you happen to it would be expensive for you okay if you do those three things you will suck at sales you have to present the product ask for a fair value and you will be successful i love it man i love it guys let's get our third and final call, and we got one more call in for you guys.
Let's give our boy Josh.
Let's give our boy Josh a call.
This is Josh.
Josh, what's up, my man?
Hey, how's it going?
Good, brother.
This is DJ.
I got Andy here.
What's up, Josh? How you doing, brother? doing brother good how are you we're doing good man well you sounded a little happier when you heard andy's voice why wouldn't he be what's that about he's racist clearly josh where are you calling in from bro uh des moines i, Iowa. All right, well, he's definitely racist.
Oh, he's definitely racist.
Josh, we're just playing, bro.
What's up, dude?
What are you doing?
I know you guys are good.
You guys are good.
I'm echoing a little bit, so I'm a little delayed behind trying to catch what you guys are saying.
Are you sure?
You're good.
Are you sure?
Are you sure?
Yeah.
Thank you. I'm sorry, Josh.
Josh, what you got? My question is, I'm an intrapreneur. I've been working at a Ford dealership as a technician for 10 years, busting my ass every day and I'm finally to the point where I'm doing everything really well.
Recently about six months ago my manager approached me about doing a special skills work rebuilding transmission and a guy here that I learned from he went out on paternal leave when he came back and found out that I was doing his line of work, he just turned really spiteful and just stirring a bunch of drama in the shop. And when I approached my manager about, you know, he's being a little vindictive and, you know, causing issues, they basically told me, you know, we can't do anything unless, you know, HR needs to be involved.
So my question is, I've been ignoring him, but it's not working very well. You know, I just kind of feel like I'm looking over my shoulder a lot, you know, wondering when the next, you know, drama or altercation is going to happen.
And I'm kind of wondering, from an entrepreneur's perspective, since I'm an entrepreneur, I'm just a guy. From an entrepreneur, how can I just kind of keep pushing forward, keep getting better while not feeling like I'm, you know, trying to dodge bullets at the same time.
All right. Let me ask you a couple questions, all right, buddy? Yeah.
All right. So can you kick his ass? Yes, and that's why my management hasn't done anything.
All right. Because if I could do what I need to do, I'd be sitting across from a middle-aged woman getting all that.
All right, brother. Listen, we know that you kick his ass, so don't kick his ass.
Yeah, don't kick his ass. All right, I was just wondering.
So, all right, man, how old are you? I'm 28. Okay okay how old is this dude uh he is 29 okay so you guys about the same age 30 at this point all right have you talked one year ahead of have you have you have you have you had confront have you confronted him about it in a in a decent way um i have i've approached him or at least, you know, attempted to, uh, you know, with a smile, respect, you know, trying to be, you know, as professional as I can.
And it just met with, um, you know, a scowl. What do you say when you do, when you, when you do that, what'd you say? I just kind of went up to it.
I was like, Hey man, you know, like I filled in for you while you were out, you know, having your kid.
You were nice before this. And now that I've learned, you know, your specialty, you know, line of work, and I'm, you know, obviously I'm not going to, you know, stop doing that work now that I've learned it.
Now it seems like, you of feel like I'm stealing your job and you're being confronted about it. What's he say? He just kind of sits there and stares at me with a scowl on his face and then about an hour after, my manager came over and asked me why I was bothered.
Ask you why what? You know, I was like, well, if he's going to, sorry, what? Your manager came over and asked you what? Why I was bothering him. Like I was like trying to instigate something.
Got it. Got it.
Okay. So to the show obviously who the the vindictive employee co-worker he's definitely a hoe oh yeah what it sounds like to me well you know look dude this this is common all right uh you know a lot of people have scarcity mindset and they believe that if someone else starts to, you know, learn a skill or step into their territory, that it means it's, they're threatened by it.
And, and this guy's threatened by your presence and what he probably thinks, and you could probably confirm this is that he thinks you're trying to take his job Like what you said in the
What you just said a minute ago
So
How I would handle this
There would be a couple step way
Of how I would handle this
One
I would grab your manager
And I would say hey I would like you to come to me, come with me to what's this guy's name. But here's what I would say.
I would say, Hey, uh, I would ask the manager to say, Hey, will you come and kind of just stand by while I talk to, we can kind of squash this cancer that's going on back here in the shop. And I would bring him over there, and I would say to C***, right in front of your manager, I'd say, Hey, brother, I don't know what your problem is, but it makes me uncomfortable.
I'm trying to do the best that I can. You know, we should be able to work together, and're both great at what we do.
So instead of us, you know, having a bad relationship, I'd like to have a good relationship where we could be productive and do twice as much work for the company. And I would say that right in front of your manager and then we'll see how he reacts.
And he'll either play ball or he'll He'll smile a fake smile and then he'll go back and do what he was doing before. But no matter what, because your manager witnessed the conversation, there's going to be some sort of accountability if he goes the wrong way with it.
So that would be my first step. My first step, you know, would just be to have a witness conversation.
And, dude, you need to be very respectful, very nice, willing to bury the hatchet, non-confrontational, but firm. Like, hey, I have to come to work here every day, man.
So do you. We spend most of our time here.
We spend as much time as we here,
as here as we do with our families.
There's no reason that we should have this tension
or this negative atmosphere.
It's not good for either one of us.
My intention is not to take your job.
My intention is to help you do your job
and have you help me do my job
so that we can both do very well.
And have a conversation like that right in front of your manager and then see what happens. If it continues to happen, your manager is probably likely to do something about it.
If he doesn't do something about it, then you're going to have to just come to terms with that. You have to deal with that in the workplace.
And that reality and the truth of the matter is is like you know it's not like you can't give it to him back it's not like you can't be more of a smart ass than he is so sometimes when people won't play along and they won't be cool you have to out uncool them and you have to get in the
gutter. All right.
And I don't like doing that, but sometimes it's necessary for people to earn respect. So those, those are sort of the options you have.
I would definitely attempt to do it the ethical way, the right way, the nice way, but it sounds like you've been doing that. It's not happening.
I would try once more the way that I described. And then after that, uh, I would either ignore it and just be a grown man and be like, this guy's a fucking clown.
Almost like laugh at him for being such a douche bag. Uh, because nothing, nothing really makes bullies stop more than people laughing at them for being a bully.
So, unless you're going to kick his ass, that'll definitely stop him. That's probably not going to be good for your career.
Bullies respond well to two things. Violence or becoming the clown.
I think you can make him the clown uh other than that dude
you know it's it's um you know it's tough it out be be thick skinned or find another place to go
you know what i'm saying yeah no for sure um
i was raised you know to treat everyone with respect you know yeah just to, you know, to treat everyone with respect, you know. Yeah.
Just to see, you know, like, we're all working hard. You know, obviously, you know, as far as, like, stature, you know, I outworked him, but, you know, I always treat people with respect.
You know, it's just kind of. I understand, but remember, you have to, you know, listen, just a couple of things.
One, just because you treat people with respect doesn't mean they'll treat you with respect. Okay.
Number two, you have to respect yourself also and laying down and let a motherfucker walk all over you is not self-respect. So while I, and I appreciate the fact that you were raised good, you sound like a really good dude.
I've never met you before. I think that's how you should always behave.
But there are certain instances in your life where people are going to not respect the fact that you're respecting them and they're going to disrespect you. And those situations cannot be ignored because that will diminish your self-worth, your self-respect, your self-esteem.
And that is very harmful to you. So you've put enough thought into this already where it was important enough for you to call in the show.
So that means it's bothering you. So the, the, the, the damage to your confidence and self-esteem is already happening.
So you, you have to figure out a way to end this. And there's certain times in your life where standing up for yourself is very uncomfortable.
And this sounds like it's one of them for you, but I can promise you that once you do, and if you do it the right way and it works, you're going to feel really good about yourself. I haven't had very few situations in my life that I haven't been able to resolve with that kind of a conversation.
Like, Hey bro, listen, I'm on the same fucking team as you do. Like I'm trying to do good're trying to do good I'm trying to provide for my family you're trying to provide for your family you're good at what you do I'm good at what I do can't we just work together and help each other be better like wouldn't that make it a lot easier than coming in here every day with a negative attitude like that's I've been able to handle almost every single person that's ever had a problem with me in that same way, because dude, once they take a step back and realize that you're not going to engage in their bullshit, they, they, they changed their tune.
So, and, uh, you know, it's, it's biblical, bro. Like, you know, Jesus says it, he says, love your enemies.
And when you when you love your enemies man they usually end up becoming your friends and uh they you know some of these people have been treated so poorly in their lives that they just expect to battle every time someone steps on their toes a little bit or even gets close to them and and real talk dude I'm guilty of that that. You know, I've been treated very poorly by a lot of people throughout my life.
And so sometimes when people get close to me or even in my, I get very aggressive and defensive about it. And I've had to learn how to not do that.
So I can relate to someone kind of like this guy a little bit. So I think you'll be able to resolve it
with that kind of conversation.
And if you can't,
you're still going to have to stand up for yourself.
And instead of going in and being physical,
you know, you could do it with your brain
by outwitting them and outsmarting them
and just making them feel like an idiot.
You there? Yep. Yeah.
Gotcha. Yeah yeah what do you think um you know i think i've kind of already exhausted option one um and you know i've been talking with my significant other you know kind of come to the conclusion of you know ignoring him and it just seems like it's not working i'm just gonna other, you know, kind of come to the conclusion of, you know, ignoring him.
And it just seems like it's not working. I'm just got to, you know, kind of deal with it, like you said.
But I just, you know, kind of need to hear it from, you know, bro, if he if he's going to go now, if that's where you are, that's where you are, bro. You know, like, I'm not I don't want to be an asshole.
But like have to be, I'm going to be the biggest motherfucking asshole on the planet.
I'm going to out-asshole you.
I promise you that. So that's...
Right, right. I just need to come to terms with not feeling terrible about doing that.
No, bro, because you've given him chances. You've given him chances, bro.
And this is about respecting yourself, man. so i understand it's hard for people like you, but like, dude,
there's just people out there that are, that are, they're fucked up.
So, um, yeah, they're too far gone.
You can't do anything to get them back. That's right.
That's right, man.
And that's why I like punched him in the face sometimes verbally.
Um,
right now he probably thinks you're a pushover He probably thinks I could say whatever I want to Josh He can do shit You know what I'm saying He's scared to even come talk to me My manager told me that Well But As far as him constantly way and cause the trouble. He ain't that fucking scared if he keeps talking shit.
Right. Right.
I can tell you this, bro. I don't deal with that shit.
You talk shit to my face. Say whatever you want to my fucking face.
But if I catch you running your mouth out there behind my back, we're going to have an issue. And I have that policy inside my companies.
Like, we're not going to have cancer here. If you want to come to me and sit in my office and tell me I'm a piece of shit, I will hear it.
And I will hear it calmly and we can have a talk. But you go out there and I find out you've been doing that, you're out.
So, you know, look, man, I think you know what you got to do. and unfortunately, you know, look, man, I think you know what you got to do.
And unfortunately, you know, it sucks.
But actually, I think after you do it, you'll probably, I think if you stand up for yourself, this guy will end up respecting you.
That's the truth.
Probably become best bro.
That usually happens, dude.
Every time I've ever had to do this with someone, we've ended up getting closer because of it,
which is the weirdest thing ever.
Sweet, man.
Josh, we appreciate you, brother.
Hope it all works out for you, man.
I appreciate you guys taking my call.
All right, brother.
Go handle business.
You'll be good.
Don't beat them up.
I'll try not to.
All right, brother. That's such a crazy thing.
What do do you want me to do you want me to demote myself go back to doing the low level technician shit to make you feel better lower your shine I think a lot of people he sounds like a really nice guy and a really well mannered good character man but a good character, man stands up for shit when it's fucking wrong. Yeah.
Okay. That's part of having a strong, good character.
Strong, good cat character does not mean just be nice all the time. It means, you know, beat, treat people really good, but match their energy too.
Like if they fuck with you, you fuck with them harder. And that's part of like, that's a car.
That's a universal car. Yeah.
And it feels bad when you, when you want to be a good man, that doesn't feel good. You know, like, like for example, just an unrelated example.
Let's say the fucking power went out and you know me, I don't like killing animals. I'm not an animal, I love animals.
But I can promise you, if I had to, I would have zero issue killing fucking anything in order to have my family eat. You gotta eat, bro.
And I wouldn't think twice about it. Come here, Bambi.
It is what it is. It is what it is.
It's called the fucking natural order. And as long as we have the luxury of not being in natural order, that's fine.
I'll be peaceful. But when natural order becomes the order, we as men have to transform into those kind of men.
And part of having a strong character is being able to do that. And that includes standing up for yourself when people are unreasonable.
Okay. And when you pride yourself on being a good man and being nice to people and treating people with respect, that's very difficult because you know that it's unnecessary, but that guy doesn't.
And we get in ourself, like there's been a lot of good men killed, legitimately killed by people who we projected our goodness onto them there are bad people oh yeah there are evil people there are people that don't give a fuck and don't hold the same value system that you do and you have to be able to understand that and people that don't end up learning very painful lessons you You think everybody's as honest as you. You think everybody's as real as you.
You think everybody's as genuine as you. You're making a big mistake.
Okay. Because if you think that the ones that aren't will get close to you and they will hurt you in many different ways.
So you have to understand this, not just because, because because because dude i think most of the people listening to show here are very very good people part of you being a good person is being smart enough to recognize when other people aren't and you cannot give them the benefit of the doubt it's dangerous it's Dangerous to you. It's dangerous to your family.
That's real, man. That's fucking real, man.
Guys, Andy, that's three.
That's some heat for the week, man.
Hey, that's a new one. That's some heat for the week.
Heat for the week, baby.
Alright, guys. Don't be a hoe.
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