Episode 4 - Another Death in Compton

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Speaker 1 The news of Daisy's murder rattled everyone at her apartment complex. There was no making sense of what had happened there.
So much of it just didn't add up.

Speaker 15 It was hard.

Speaker 15 Like, how can it happen? And nobody saw nothing, nobody heard anything.

Speaker 1 That's Wendy Valdivia.

Speaker 1 She used to live in Daisy's apartment complex, and her mother actually still lived there at the time of Daisy's death. She rented the unit right below Daisy's family.

Speaker 1 Wendy was deeply invested in getting justice for Daisy.

Speaker 1 It wasn't just because she'd known Daisy since Daisy was a little girl, or because her son Jeffrey, who was 13 at the time, had been the one to identify Daisy's body to the police.

Speaker 1 It was also because one of Wendy's belongings ended up becoming a key piece of evidence. The blue patterned carpet that had been placed over Daisy's body.
It was Wendy's.

Speaker 15 I had two and I took one home and I left one for my mom and then my mom said she didn't want it. That's why I threw it out.

Speaker 13 Mm-hmm.

Speaker 1 That's so wild.

Speaker 15 Yeah, and no, and then wait. And then my neighbor, she was moving out at the time.
And she said she was, she threw a lot of knives, like a lot of stuff out in the trash.

Speaker 15 So she's like, oh my God, imagine if they said it was me. Because obviously the knives that she threw away had her fingerprints.
It was her knife that she threw away?

Speaker 1 Okay.

Speaker 1 I'll just say it is unclear whether the knives she threw away were in fact the murder weapon.

Speaker 15 Because we were all thinking about like all that stuff. We were having conversations.
And she was like, imagine if they come and they say it was us because it has our fingerprints.

Speaker 15 I'm like, well, they'll probably say it was us too because we have the carpet. The carpet was ours.
You know, we were all trying to come into conclusions.

Speaker 1 Because you don't know what's going on and like no one's giving you information. No.

Speaker 15 And obviously the Compton sheriffs didn't come to us and be like, oh, look, we found this knife, we found this carpet or anything like that. No, we didn't know anything.

Speaker 1 The murder and the absence of information around it, it created this void, this panic, this paranoia, a fear that everyone was a suspect.

Speaker 1 including maybe even Wendy and her neighbor. But this idea that just anybody was a suspect, it wasn't something that Daisy's mother or her friends subscribed to.

Speaker 1 They were pretty sure they knew exactly who had committed this murder.

Speaker 1 The question was:

Speaker 1 why hadn't he been arrested yet?

Speaker 1 I'm Jen Swan from London Audio, iHeartRadio, and executive producer Paris Hilton. This is my friend Daisy, episode 4: Another Death in Compton.

Speaker 1 The night that Daisy slipped out of the house and never came home, her mother, Susie, noticed something that concerned her. It was a message on Daisy's phone from her ex-boyfriend, Victor Sosa.

Speaker 1 Normally, Susie told me, she would never read her daughter's text messages, but she happened to see it pop up while she was looking in Daisy's direction.

Speaker 1 It contained just five words, I've got something for you.

Speaker 1 After Daisy got this message, she got up, she hugged her mother and her grandmother, and she told them she'd be right back.

Speaker 1 She opened the screen door and walked down the steps of the second floor apartment.

Speaker 1 Susie wasn't happy about it, but she felt she couldn't say anything. Daisy was technically an adult, even if she was also still a teenager.

Speaker 1 And if Susie's past experiences had taught her anything, it was that the more you tell a teenager not to do something, the more they want to do it.

Speaker 1 Besides, Susie had no reason to suspect that Daisy wasn't going to come right back. She'd left her phone and her wallet inside the house.

Speaker 1 When Daisy didn't come right back, Susie figured she'd spend the night with Victor. It was disappointing, but maybe not surprising.
Old habits are hard to break.

Speaker 1 When Susie identified her daughter's body the next day, the detectives asked her a series of questions.

Speaker 1 Who did she hang out with? Did she have a boyfriend? That's when Susie told them about Victor.

Speaker 1 She told me that she called the lead detective, Ray Lugo, nearly every single day to ask for updates.

Speaker 1 And to his credit, he always answered, she said. When he didn't, he called back right away.

Speaker 1 This is Ray Luko. Please leave a message.

Speaker 1 But even when she got him on the line, Susie said, Luco didn't give her much information. He was empathetic, but evasive.
The investigation was ongoing, and he couldn't say much.

Speaker 1 All he could say was that he and his partner, Sanchez, were working the case, following leads, conducting interviews, and that they couldn't just arrest someone without evidence.

Speaker 1 Susie tried to be patient, to stay positive, which meant staying busy. A week after Daisy's murder, she went back to work.

Speaker 1 She needed to be away from the apartment that had become indistinguishable from the crime scene.

Speaker 1 And she didn't want to deal with running into her neighbors, with being gossiped about, or worse, in her eyes, being pitied.

Speaker 1 She knew everybody probably had a million questions.

Speaker 15 I thought about Susie. I'm like, how did she not know her daughter was gone if she was living with her? You know?

Speaker 1 That's Wendy again. When I met with Wendy outside of a grocery store near Compton, almost exactly three years had gone by since Daisy's murder.
A lot had happened in Wendy's life in those three years.

Speaker 15 Now I think about it and I'm like, can't judge people because you don't know, you know, what can happen and stuff like that.

Speaker 1 Her oldest daughter had recently turned 18, which meant that Wendy now had this new knowledge, this new experience of how difficult it is to raise a daughter that age.

Speaker 1 And it gave her this new perspective on what Susie was going through.

Speaker 15 It's like they don't know how to live even though they're 18 and thinking they're an adult like they're not.

Speaker 1 So you were saying before you had teenage kids you were thinking like why wasn't she watching her kids or how did how did she not know?

Speaker 15 Yeah I thought about that. That was my first thought like how did she not know her daughter was gone like the whole night and the whole morning, you know?

Speaker 15 But like I'm saying now I realize it and I'm like, oh well, we have no control over them, you know?

Speaker 15 They're going to do what they want and she had just thought that she had went back to her ex-boyfriend.

Speaker 1 That's what Daisy's grandfather thought too. But Daisy had gone to see Victor the night she left the apartment, the night of February 22nd, 2021.

Speaker 1 Daisy and her mother and her grandmother had been in the living room. They were sitting on the couch watching television.
Juan was sitting in a chair across from them.

Speaker 1 and he was the only one with a view of the window. And around 10.30 p.m., he saw something that nobody else saw.
It was something moving outside.

Speaker 1 It was dark out, and he wasn't totally sure what he saw. Like maybe it was a shadow, or maybe it was nothing.
So he decided not to say anything.

Speaker 1 Everyone was having a good time, and he didn't want to ruin the mood. But then he saw it again.

Speaker 1 And the second time he saw it, he said it was clear. There was a person outside the window.
He couldn't tell who it was because they were wearing a beanie and a hood and a mask over their face.

Speaker 1 The only thing that he could make out was their eyes. And for a brief moment, he stared directly into them.
And then, almost as soon as they made eye contact, this person vanished.

Speaker 1 When the detectives questioned Juan, he told this story to them and they asked him to come down to the station.

Speaker 1 They wanted him to look at some photographs to tell them if he recognized the person he saw in the window that night. Juan remembered being nervous.
He'd never done anything like this before.

Speaker 1 But if it would help the investigation, then he was willing to do it.

Speaker 1 He showed up to the Homicide Bureau and he was instructed to sit down at a table and look at six photographs.

Speaker 1 Each photograph showed a different man's face and each of these men looked a little like the suspect, which was Victor. Victor's photo was included among these six.

Speaker 1 The other five were what's known as fillers. So these are people that the police know were not at the crime scene.
Often that's because these fillers are photos of incarcerated people.

Speaker 1 They're the booking photos, and they're now in a police database. So this method is what cops call a six-pack.
It's basically a modern day version of a police lineup.

Speaker 1 You've probably seen this in movies or TV shows where, you know, the suspect and a bunch of people who sort of resemble the suspect are put in a room and the witness has to say, like, that's the guy.

Speaker 1 Well, that kind of thing never really happens anymore, at least not in person. Now, it's all done through photographs.
And there's a lot of debate about whether this is actually effective or ethical.

Speaker 1 Some critics say that it can lead to false arrests and convictions. That's actually one of the reasons why in California, detectives are not allowed to do six-packs on their own cases.

Speaker 1 They're typically presented by detectives who aren't involved in the investigation.

Speaker 1 It's intended to prevent them from pressuring a witness, even inadvertently, to select the person they know is the suspect. It's a really imperfect process, to say the least.

Speaker 1 But detectives sometimes rely on it when they don't have much else to go off. It can help them get an arrest warrant.

Speaker 1 So here was Juan. He's sitting in this room.
There's probably a fluorescent light buzzing overhead. And he's staring down at these six photographs in front of him.
He recognized Victor's photo.

Speaker 1 He pointed him out to detectives and he told them, this is Daisy's ex-boyfriend. This is the person who killed her.

Speaker 1 But here's the thing. Juan was not brought into the station to identify Daisy's ex.

Speaker 1 He was asked something really specific. He was asked, who was the person you'd seen outside the window that night.

Speaker 1 Juan had always assumed that this person was Victor.

Speaker 1 But now, sitting in that room, he realized he wasn't sure.

Speaker 1 Juan said that whenever Victor came around, he always waited for Daisy downstairs on the ground floor of the apartment building.

Speaker 1 He never climbed the stairs and walked up the landing of the second floor unit. He never peered in the window.
It was like he wanted to avoid all contact with Daisy's family.

Speaker 1 And in the moment, this made Juan doubt himself.

Speaker 1 He studied the photos in front of him. He looked at Victor's photo, and then he looked at all the others.
He scanned each of the men's faces, one after the other.

Speaker 1 He looked into their eyes and studied their bone structure.

Speaker 1 He noticed their blemishes, the shapes of their scars, the length of their eyelashes, and he wondered: did one of these men kill my granddaughter?

Speaker 1 Eventually, after what felt like hours of staring, of searching, trying to access some deep part of his memory, he decided that one of the faces staring back at him did look like the person he saw in the window that night.

Speaker 1 The eyes he saw peeking out from above the mask. He told detectives that this was him.
This was the killer. But that couldn't have been true because the man that Juan picked was a filler.

Speaker 1 There was one other person who reported seeing the suspect at the apartment complex the night of February 22nd.

Speaker 1 And that person was Jeffrey, Wendy's son. He'd been walking home from his cousin's apartment on the other side of the complex.
That's when he saw Daisy.

Speaker 1 She was laying down between two buildings, and there was someone standing over over her, pacing back and forth.

Speaker 1 Jeffrey had assumed that this person was Victor because, you know, he'd seen Victor hanging around with Daisy before at the apartment complex.

Speaker 1 But when Jeffrey was asked to look at the six photos, the photo of Victor and the five fillers,

Speaker 1 he, like Juan, chose a photo that was not Victor's.

Speaker 4 Are your AI agents helping users or just creating more work?

Speaker 6 If you can't compare your users' workflows before and after adding AI, how do you know it's even paying off?

Speaker 8 Pendo Agent Analytics is the first tool to connect agent prompts and conversations to downstream outcomes like time saved so you know what's working and what to fix.

Speaker 7 Start improving agent performance at pendo.io/slash podcast.

Speaker 12 That's pendo.io/slash podcast.

Speaker 18 It's the gaming event of the year featuring T-Pain's Nappy Boy Grizzlies versus Neo's Gentleman's Gaming.

Speaker 18 It's a 4v4 matchup featuring Call of Duty, Tetris, Track Mania, Tony Hawk Pro Skater 3 Plus 4, and Tekken 8. Season Zero of the Global Gaming League is live streaming on YouTube and Twitch.

Speaker 18 Head over to GlobalGamingLeague.com.

Speaker 1 Detectives had struck out on the six-pack.

Speaker 1 Neither of their witnesses had been able to identify the suspect, which to them either meant that Victor hadn't done it or that it would be that much harder to arrest him if he had.

Speaker 1 That must have been

Speaker 13 frustrating. Yeah.
You talk about that? Yeah, it was really frustrating. It was frustrating going home.
Like, even if we catch him, we don't have, unless he confesses, we don't have Jack.

Speaker 1 that's ray lugo he works for the la county sheriff's department and he was the lead detective on this case at that point lugo told me he and his partner leo sanchez were still waiting for the dna from the crime scene to be processed here's how sanchez put it a lot of it a lot of it depended on

Speaker 13 the dna evidence that was that we recovered

Speaker 13 because there was a knife recovered close to her body which we believed was the murder weapon.

Speaker 13 And the big deal with that was to try to determine whose DNA was left on that knife.

Speaker 13 So,

Speaker 13 you know, and this DNA testing takes a little bit of time. It's not, it doesn't, it doesn't happen like on the TV shows.
It doesn't happen overnight, right?

Speaker 1 It doesn't happen like on the TV shows. It's something I've heard a lot from both Sanchez and Luco.

Speaker 13 I know everybody watches TV and thinks these type of cases are very easy, but if you can't prove it, it doesn't matter.

Speaker 1 They may not have had a witness, but they did have what they thought would be a vital piece of evidence, surveillance footage from the crime scene.

Speaker 17 Yes, I just heard about it.

Speaker 17 Let me call my brother-in-law to wake him up, see if he could get your guy some footage.

Speaker 17 That'd be cool, man.

Speaker 1 So, remember how this neighbor said he'd call his brother-in-law to get a hold of the security footage? Well, he did. And that guy ended up handing over the video to detectives.

Speaker 19 Thank you.

Speaker 1 The detectives had told me that getting surveillance video like this one, It wasn't always easy, especially in places like Compton, where residents didn't always see the benefit of handing over evidence to the police.

Speaker 1 Here's what Sanchez told me.

Speaker 13 You know, a lot of it is they're afraid, you know, people are afraid to speak to law enforcement. They think we're going to,

Speaker 13 you know,

Speaker 13 they think that they're in trouble or a lot of them don't want to go to court and testify, right? It's,

Speaker 13 you've been in courtrooms, it's scary. The one gentleman that we had

Speaker 13 asked for,

Speaker 13 he was forthcoming and said, yeah, you know, you can download it. He didn't take on, didn't require much convincing.
I just hey, listen, I need your help. Right.

Speaker 1 But when detectives reviewed the video, they discovered it did not reveal much. The grainy black and white footage had been captured from a distance.

Speaker 1 It showed the shadowy figure of a person out by the alley where the garbage bins were. They were dragging something in the corner of the frame, but it wasn't enough to prove that it was Victor.

Speaker 1 It wasn't enough to make an arrest. Here's Sanchez again.

Speaker 13 One, it was dark. There were no lights out.

Speaker 13 There were

Speaker 13 shadowy images, but it's hard to make out a definitive individual and say, hey, that's the individual. You know, we were trying to locate Victor, and I think at one point we did a search warrant.

Speaker 13 We wrote a search warrant to get his cell phone data to see if he was still in, you know, see where he was at. I don't think we got anything out of that.

Speaker 1 What do you mean you don't like? Did you actually get the warrant?

Speaker 13 I don't remember if we got i don't know if we did

Speaker 13 double check

Speaker 13 yeah we did write a search one for his for somebody let me double check but i'm almost certain it's yeah that was a phone number that we um

Speaker 13 that daisy's mom provided us that belonged to victor okay

Speaker 13 so did you actually were you actually tracking his cell phone or was it not approved no the the warrant was approved but i don't remember if he had shut the phone off or he had just dumped it and we never found it.

Speaker 13 Yeah, we couldn't find him with his phone number.

Speaker 1 Detectives could not locate Victor. He was gone.

Speaker 13 I mean had Victor been there that day, most definitely he would have been interviewed, right? Hey, where were you at last night? What were you doing?

Speaker 13 Stuff like that. And it wouldn't have eliminated him as

Speaker 13 a potential suspect at that point. But,

Speaker 13 you know, anybody's a suspect until they get eliminated.

Speaker 13 I think at one point, somebody ran him on a computer

Speaker 13 and got an address,

Speaker 13 and we sent either a gang detective

Speaker 13 or a station individual detective to check the house out to see if they could see if he was in the area or not. And they were unable to locate him.

Speaker 1 Even Victor's own mother couldn't find him.

Speaker 1 The same week that Daisy's body was found, Victor's mom filed a missing persons report for her son. It was all deeply distressing to Susie.

Speaker 1 She continued to call Detective Lugo every day, asking for updates. And each time, she hoped to hear the words, we've got him.
We've made an arrest.

Speaker 1 But the weeks continued to slip by, and those words never came. Susie's sadness turned to anger.
Her biggest fear, she said, was that Daisy's case wouldn't be taken seriously because she wasn't white.

Speaker 1 If you're white, she remembered thinking, then you get the spotlight.

Speaker 1 And there's plenty of research to suggest that Susie's fears aren't wrong.

Speaker 1 Academic studies have found that white homicide victims generally garner the most news coverage, and federal data shows that these cases are also the most likely to be solved.

Speaker 1 To Daisy's mother and to some of Daisy's friends, it felt like detectives had simply moved on, given up.

Speaker 1 They keep us in the dark, Susie told me. They keep the victim's family in the dark.

Speaker 1 It's a feeling that Wendy knows intimately.

Speaker 1 So in the time between Daisy's murder and when I interviewed Wendy about three years later, something horrific had happened to her. Something that completely shattered her life,

Speaker 1 which is that she had lost her own child to murder. An investigation is underway in Compton after a 16-year-old was shot and killed.

Speaker 1 When deputies arrived, they found the teen with a gunshot wound to the upper torso. He was rushed to the hospital where he later died.
A man was also found. Wendy's son, Jeffrey,

Speaker 1 the boy who grew up with Daisy and later identified her body, was fatally shot the day after Christmas, 2023. Wendy and I met up four months after that.

Speaker 1 Everything was still raw and still completely unresolved. Because at that point, she still had no idea who killed her son.

Speaker 15 I don't have any news of anything

Speaker 15 of any kind from like the homicide detectives, nothing like that. I reached out to them in the beginning.
They never reached out to me.

Speaker 15 And I don't know. I don't know anything.

Speaker 1 The LA County Sheriff's Department wouldn't tell me anything either. They said they couldn't give me any information about an ongoing investigation.

Speaker 1 Wendy felt that the sheriffs were giving her the runaround, even treating her as a suspect.

Speaker 1 When she got to the hospital the night that Jeffrey had been shot, she said the sheriffs were standing outside his room and wouldn't let her inside.

Speaker 1 At some point, a doctor informed Wendy that her son didn't make it. But even then, she said, the sheriffs wouldn't allow her into the room to see his body.
She wasn't even allowed to go to her car.

Speaker 15 I had to call somebody to pick me up. I didn't have a car.
They took my car for about three days. I'm like, you guys are not going to find anything in my car.
I was not the one who dropped them off.

Speaker 15 I don't know what they were looking for because they held my car for evidence. For evidence of what? My son's killing? Like, really?

Speaker 1 Wendy said she tried calling the detective assigned to the case. She said that he told her she wouldn't have to pay the $80 to get her car released.

Speaker 1 But the call went straight to voicemail, and Wendy paid the bill.

Speaker 1 In the absence of information about her son's murder, her mind just started racing, trying to imagine what might have happened that night.

Speaker 15 Obviously, I don't know anything.

Speaker 15 Yeah, I'm getting my own self, my own little conclusions, trying to keep my own self busy without me like having to reach out to the homicide detectives because they seem to not to care.

Speaker 1 After that, Wendy retreated. She felt alienated by the police, abandoned by them.

Speaker 1 She was grieving, and she didn't have the energy to keep calling the detectives to demand answers. Answers they didn't seem to have anyway.

Speaker 15 So it's like,

Speaker 15 how can I say it?

Speaker 15 I think, like, I feel like Compton sheriffs are just like, oh, another death.

Speaker 16 It's okay.

Speaker 15 Oh, another death. Who cares? You know, stuff like that.
That's what I think.

Speaker 13 I don't know.

Speaker 1 Another death in Compton.

Speaker 1 Who cares?

Speaker 1 That was the impression Wendy got from the sheriff's department.

Speaker 15 Basically, that's how I took it. I took it like a slap to the face.

Speaker 16 Like, okay, no, he's dead.

Speaker 13 Oh well.

Speaker 1 I'm going to come back to Jeffree's story later in this series.

Speaker 1 But when I interviewed Daisy's friends and relatives in the months following her murder, they often expressed some variation of that sentiment. That anger, that grief that Wendy was now feeling.

Speaker 1 There was this feeling that the authorities had collectively shrugged in the face of murder. Some of Daisy's friends did not want to be interviewed again for this podcast.

Speaker 1 They were still trying to process their grief, to move on from it.

Speaker 1 Some had recently become mothers. They were 20-somethings who were living their adult lives like Daisy should have been.

Speaker 1 But one of Daisy's friends from high school told me something that really stuck with me. I remembered the anger, the matter-of-factness in her voice.

Speaker 1 The cops, she said, half-ass everything in our communities, especially in Compton.

Speaker 1 They become so desensitized to violence that they forget it's someone's daughter on the floor stabbed to death, she said.

Speaker 1 Three months after Daisy's murder, there had been no significant updates in the case.

Speaker 1 There were no press conferences, no news of a possible DNA match.

Speaker 1 There were no rewards offered for information leading to an arrest. And the police had yet to announce that there was even a suspect.
They hadn't released Victor's name or his photo to the public.

Speaker 1 It made one of Daisy's friends start to wonder if maybe the police really did have some other intel that she didn't know about.

Speaker 1 Like, maybe the DNA at the crime scene matched with someone who wasn't Victor. Maybe the detectives were looking into a different suspect.

Speaker 1 But the longer she waited, the more she became convinced that her instincts had been right all along.

Speaker 1 There was no way Victor hadn't done this, she remembered thinking. It just didn't make sense otherwise.
There was no one else who would have wanted to hurt Daisy.

Speaker 1 She and her friends considered looking for Victor on their own.

Speaker 1 They had a few ideas about where he might be hiding, like the motel that he sometimes rented for him and Daisy, or somewhere in the bushes along the LA River.

Speaker 1 Because even before he went on the run, they told me, it wasn't unusual for him to spend the night on the streets. Daisy sometimes came with him just to keep him company.

Speaker 1 That's just the kind of person she was, her friends told me.

Speaker 1 Ultimately though, Daisy's friends thought better of their search party. Because what if they did find Victor? What were they going to do then?

Speaker 1 Or worse, what was he going to do?

Speaker 1 That's when they began talking about ways to spread the word. Maybe if other people knew to look out for this guy, then someone would be able to spot him.

Speaker 1 And if detectives weren't going to put his name and photo out, they thought, then fine, we'll do it ourselves. They told Susie about their plan and she gave them her blessing.

Speaker 1 She told them, do whatever it takes to find him.

Speaker 1 Next time on My Friend Daisy.

Speaker 20 I would tell other people too, like, hey, you want to meet up and look for him? I'd be so down.

Speaker 20 I don't know. That's like really scary to have someone that does

Speaker 20 something so fucked up to someone else.

Speaker 1 Hi, everyone. This is Paris.
Thanks for listening to My Friend Daisy. If you or someone you love is experiencing abuse, you are not alone.
Help is available 24-7.

Speaker 1 Contact the National Domestic Violence Hotline for free confidential support. Call 800-799-7233.

Speaker 1 Text start to 88-788 or visit thehotline.org. Your safety matters.
Reach out today.

Speaker 1 My Friend Daisy is a production of London Audio with support from Sony Music Entertainment. It's reported, written, and executive produced by me, Jen Swan.
I'm also your host.

Speaker 1 Our executive producers for London Audio are Paris Hilton, Bruce Gersh, Bruce Robertson, and Joanna Studebaker. Our executive producer for Sony Music Entertainment is Jonathan Hirsch.

Speaker 1 Our associate producer is Zoe Culkin.

Speaker 1 Production Assistance and Translations by Miguel Contreras.

Speaker 1 Sound Design, Composing, and Mixing by Hans Dale Sheeh.

Speaker 1 Our fact-checker is Fendel Fulton. Our head of production is Sammy Allison.
And our production manager is Tamika Balance-Kolasny.

Speaker 1 Special thanks to Steve Akerman, Emily Rossik, and Jamie Myers at Sony, Ben Goldberg and Orly Greenberg at UTA, and Jen Ortiz at The Cut.

Speaker 1 This episode cites two different studies. One of them is called Whose Lives Matter, which appeared in Sociology of Race and Ethnicity.

Speaker 1 It was published by sociologists at University of Chicago and Stanford University, and it was previously reported on by the Marshall Project. You can go read more about that on their website.

Speaker 1 And the federal clearance rate data that I mentioned, which breaks down homicide clearance rates by race, was based on a CBS News analysis of the FBI's data.

Speaker 1 You can read more about it on CBS News's website. Thanks so much for listening.

Speaker 4 Are your AI agents helping users or just creating more work?

Speaker 6 If you can't compare your users' workflows before and after adding AI, how do you know it's even paying off?

Speaker 8 Pendo Agent Analytics is the first tool to connect agent prompts and conversations to downstream outcomes like time saved so you know what's working and what to fix.

Speaker 7 Start improving agent performance at pendo.io slash podcast.

Speaker 12 That's pendo.io/slash podcast.

Speaker 18 It's the gaming event of the year featuring T-Pain's Nappy Boy Grizzlies versus Neo's Gentleman's Gaming.

Speaker 18 It's a 4v4 matchup featuring Call of Duty, Tetris, Track Mania, Tony Hawk Pro Skater 3 Plus 4, and Tekken 8. Season Zero of the Global Gaming League is live streaming on YouTube and Twitch.

Speaker 18 Head over to globalgaming league.com.

Speaker 13 Com, com. Global, global, global,

Speaker 1 This is an iHeart podcast.