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Hi, everyone.
This is Pivot from the Vox Media Podcast Network.
I'm Kara Swisher.
And Kara, I'm at the age now where if I don't sleep with the right pillow, I feel as if I've been pushed out of an 11th floor window.
Have you thought about the My Pillow?
From Michael.
By the way, the reason I bring that up is that is the incredible Simon Holland, who's this funny funny dad jokes guy on Twitter, and I'm constantly stealing his humor, and I feel like on a regular basis.
Why are you doing that?
Why are you stealing other people's dad humor?
You've got so much of your own.
I want to be loved, and I want to make a coin and drive a Bentley, and I don't know.
Do you really want to drive a Bentley?
You're in Los Angeles right now.
Is that correct, Scott?
Are you in LA?
I'm in LA.
How's it going?
How is L.A.?
You know, they have new mask guidelines back because of the Delta variant.
Did you see any indications of that?
The service staff was wearing masks, but it felt pretty.
I mean, I love L.A.
I don't know how much time you spend here.
I grew up here, but I don't spend a lot of time here.
But whenever I come in,
your plane comes over Malibu and the Pacific Ocean, and then I go to In-N-Out Burger, and then I see the Bougainville up and down San Vicente, where I used to run around the perimeter at UCLA.
And I'm like, why did I leave L.A.
again?
Yeah.
Yeah.
Well, California is burning, but I love California.
I think people really like to dump on California, but I think it's one of the most beautiful places in the world.
It is really good.
Well, good.
You enjoying yourself there?
I miss California.
I haven't been back in almost two years, which I've got to get back.
I've got to get back very soon.
Very soon, because we'll be having code.
We'll go to Mr.
Chow's.
I went to Mr.
Chow's.
We are going to spend some time there in September, you and I, and we're going to have a very good time.
I have so many surprises for you for code.
Scott Galloway surprises.
It's going to be so good.
It's going to be so good.
But let's get to the news right now.
Let's get to the news.
So, Robin Hood is paying a $70 million fine to settle allegations of, quote, widespread and significant harm to customers over the past few years.
It's the highest fine by FINRA, which is the agency that oversees this, but I feel like it's a slap on the wrist.
Scott, what do you think?
Well, so just
let's pull some keywords from the decision.
They use the word reckless, they use the word negligent,
and damage across millions of customers.
And this is where they got it wrong.
Their customer is the brokerage buying their order flow.
Yeah.
The people
who sign up for Robinhood are its product and its mineral or its input, like, you know,
swine to a slaughter.
And that is, that is not who they are focused on.
And they were fined, they brought up really two things.
One,
they failed to communicate with people or in any way screen them for their compatibility or eligibility
or if they were appropriate investors for options.
I mean, think about this.
When you buy a stock, you are buying an asset.
It's something that has rights to cash flows and ownership in a corporation.
It is an asset.
An option is essentially a synthetic that was originally invented to try and hedge people's assets such that if the stock went down, you weren't hurt as badly.
Now, if you and I just threw a dart, took a dart and threw it at the SP 500 and bought one of those stocks, there's less than a 1% chance that'll go to zero.
When you buy options, there's an 80% chance within 12 months that that instrument will go to zero.
I mean, these are, these are, these are, these are weapons of mass destruction and I don't mean to infantilize new investors but the the markets have decided that it makes sense for financial services institutions to do some preliminary checking on the eligibility and appropriateness of people to trade options and the way you become appropriate or the way you get you get qualified or eligible on Robinhood is instead of saying my risk tolerance is low, you just click medium and you can be trading options three minutes later.
Indeed, you can.
And they decided they weren't providing disclosures, communications, and then they said they had not made the requisite investments in technology such that when Trading Day scaled,
people were prohibited from, in this instance, from buying certain stocks.
So, what do you have?
You have a company that doesn't make disclosures, a company that obviously doesn't give a good goddamn about the financial well-being of its customer set.
And you have a company that hasn't made the investments in technology such that in key moments in the market when you could be vulnerable, you can't trade.
And here's the problem again.
And you just, you highlighted it.
You teet me up here.
This was perfect, except it was missing a zero.
Robin Hood is about to go public at a market capitalization they say of around 40 billion.
So they'll probably raise $3 or $4 billion.
So this would be like
if on this podcast
you and I could spread misinformation that resulted in financial harm and economic damage to people's livelihoods, but it massively scaled our ability to attract advertisers and say you and I just had no morals and didn't care about the damage to our listeners.
And then the FTC or the FCC, better yet, the Regulatory Body for Communications came back and said, Karen Scott, you have damaged your consumers.
So we're going to find you, and this would be the exact equivalent.
We're going to find you.
We're going to find you $4.
Yeah.
Would that discourage us from doing this?
No, this is the thing.
They raised $3.4 billion
in February.
They announced that already.
And they already, this was including the $1 billion in funding announced previously.
And, you know, their investors are all sort of the typical ones of Silicon Valley, Iconic Capital, Andreessen Horowitz, Sequoia, Index Ventures, NEA.
And so I think, you know, this reminds me, I'm working on my book about, you know, growing up in Silicon Valley and covering it.
And one of the things it reminds me of, although the damage is so much less, was when AOL decided to go all you can eat and then didn't provide the technology and was charging people.
If you remember, and then they had that outage.
If you recall, they had that
hour outage, which was people were just relying on it to talk to each other in this way, but they completely dropped the ball in terms of having,
they opened their store and then didn't have the requisite things in place to be able to deliver the goods they promised.
And in this case, the kind of responsibilities they have, and they're pretending it's a game, and then anybody who doesn't say, you know, who doesn't agree with them and thinks they should be more careful is a bummer or, you know, doesn't understand the democracy of investors and this and that.
It's just, it's literally like, can't, you remember on Saturday Night Live, they had Bago Glass.
Do you remember Dan Aykroyd years ago?
I don't know.
They had all these Ronco games and one of them was called Bago Glass.
That's what it reminds me of.
It's like, sure, sure.
Go ahead.
Do this if you want to.
What's the message of sense to the market?
So I work with Goldman Sachs.
And if I write options or I write calls, someone will call me and walk me through a variety of scenarios.
And sometimes they won't let me do it.
Sometimes they say, we've decided it's too risky for us and it's too risky for you.
And they want to know, they want to make sure that
A, they aren't subjecting their own shareholders to a lot of risk.
And B, they want to make sure that I'm thoughtful about the risks I take.
They look at this decision, as does Charles Schwab, as does Interactive Brokers, as does Merrill Lynch, and go, we're the fucking idiots.
Right.
Don't
have any regard for your consumers.
$70 million was a green light.
We're going to have to move on this, but it's a green light.
It's just not enough money.
And it's not going to stop them.
They are not at all chastened by anything.
And so, you know, they're not.
They're
This is saying
right on, keep going.
And they'd missed it by a zero.
If they'd find them $700 million, that would have slowed down the IPO
and would have sent a message to the entire financial services industry is that those of you who actually give a good goddamn about the financial well-being of your consumers, ride on.
And for those of you that don't, we're going to hurt you.
That's what we're supposed to do.
We're supposed to regulate you.
You know, not embolden you.
We're going to move on, but it's a theme, this horror, this do whatever you want.
And of course, you know,
earlier this week in horrible men news, Ben Cosby is being released from prison because his Fifth Amendment right was over,
he didn't have his Fifth Amendment right.
And
so he was released from prison, even though he admitted to doing the things that he was convicted for the second time.
It was a technicality because the prosecutor, who happened to actually work for Donald Trump during the most recent impeachment hearings,
let him off, essentially, gave him carte blanche, very similar to what one of the prosecutors did to Jeffrey Epstein and stuff like that.
So, you know, it emboldens people when this happens, when things, when things fall, when regulatory scrutiny is not done correctly or prosecutors don't do their job in the right way, technicalities get people off.
It's really quite disturbing on many levels.
Yeah, it's just, it's, it's, it strikes me that Britney Spears needs to be a warden, a ward of the state, but we let Bill Cosby out.
Yeah, I know, I know.
That was, that was also came out.
Brittany needs to, Brittany needs government supervision.
Is he crazy?
It's ridiculous.
What a menace he is.
What a menace to society.
And, but, you know, but he's, you know, correctly, his lawyers did a very good job, and they got him off on a technicality.
It's not a technicality, it's a constitutional.
Well, my understanding was,
I'm not defending Bill Cosby.
I'm defending the law here.
Yeah.
Is that
the statements that got him put in prison were offered under the offer of immunity.
So
the courts, as I understand it, correctly went back and said, whether he's guilty guilty or not, the evidence that was used to put him in prison was extracted under the notion of immunity.
No, it's like bad
searches.
It's bad searches, even if people are guilty.
And by the way, if he did it once,
he did it lots and lots of times.
So we'll see if this is over for him yet.
Just as late as of Harvey Weinstein's going to California to face the music there.
We'll see what happens.
It was disappointing, but we agree completely.
But let's get to the big story, speaking of which.
Earlier this week, a federal judge threw out antitrust cases brought on by the Federal Trade Commission and 40 states'
attorneys general against Facebook.
The judge said the case hinges on deals made by Facebook in 2012 and 2014.
And this is Instagram and WhatsApp.
And the lawsuit was brought too late.
As a reminder, the lawsuit asserted Facebook had social media monopoly power with their acquisitions of WhatsApp and Instagram.
The judge said the FDC could try again within 30 days, but they'd have to bring more detail.
Facebook stock was not surprisingly up 4.2%.
The company passed the $1 trillion
market cap for the first time.
It had been hovering below that for a very long time.
Meanwhile, Facebook announced its Substack competitor.
It allows writers to publish free and paid newsletters.
It can be posted on the web, sent to subscribers' inboxes, shared across Facebook.
It's not taking a fee at sign-up.
It's trying to do that, trying to put things like Substack out of business.
And for context, Substack charges 10% cut of the subscription.
So it's doing, pulling a little Microsoft here.
Celebrity writers like Malcolm Gladwell and Tan France, Mitch Albemarle among the first people to sign up for the service.
I don't think they signed up and they were paid in some way, the way Fate Subtech does it.
So let's take this apart.
First of all, Scott, you had talked about judges being the issues in these antitrust cases and other cases against tech.
Yeah, the ruling was that it took you too long.
But it just, it highlights
the need that with the current system, with current antitrust and current interpretation by this current set of judges, we need new laws.
That is correct.
Antitrust law is loosely based on consumer harm, and the primary metric for evaluating consumer harm is whether prices rose.
And we're talking about free products.
So we're trying to regulate,
you know, we're trying to regulate, I don't know what the term is, you know, coal in a solar, you know,
an alternative energy universe.
We just don't, our laws need updating.
And I think Lena Kahn's first job is our big test is she's going to have to rewrite the complaint.
But it just shows current antitrust law, current bench or current current judges,
we're not going to get there.
And it is, there's just no getting around it.
It's a setback.
It's clear that this is going to be a multi-year thing.
Although the thing I found encouraging was that the two people who came out and said clearly we need new laws were Representative Buck, a Democrat out of Colorado, and Josh Hawley, a Republican senator.
Along with Democrats.
Yeah,
they know they need to rewrite these antitrust laws.
But
more importantly, people from both sides agreed that the laws need to be written.
So I think we're going to make progress.
It's just going to be a slow grind here.
They're going to have to update the antitrust laws, which they have done before.
But as it currently stands, it's going to be, and it's happening all over.
Stuff's getting thrown out in Europe.
There just isn't, these companies aren't set up.
to be evaluated in an appropriate way.
They should be evaluated.
We should go back to Brandeising where they're evaluated on market power, not on consumer harm, so to speak.
It'll be tough.
Legally, this is going to be very tough for all these companies.
And And so I think one of these
regulators, and they took too long and they waited too long.
And these people, you should see the list.
There is a tweet about the list of how many openings all these companies have in public policy, like hundreds of people,
where it's just going to be used to impact both regulators and judges.
And these people are, you know, they're loaded for bear.
These tech companies are loaded for bear and they're going to do, they're going to use their money and power and influence to do this.
So legislators really do need to move quickly to get some of these laws passed.
Eventually, I suspect some of them are going to go to the Supreme Court, some of them are going all over the place, but it's going to be a really interesting couple of years
if government can stay together and do something about this.
But, you know, again, not a surprise.
And Scott,
you did talk about this.
And I don't think this is going to be the first time that judges are going to overturn things that regulators are attempting to do.
What do you think about Facebook becoming a $1 trillion valued company?
I think it's the fifth now.
I mean, these companies, they're just such incredible business models, and
they've demonstrated their ability to kind of,
at this point, overrun government.
And even if government is able to push back, it's going to be years, not months.
And so, and they're just,
look, there's a great investment strategy is to invest in unregulated monopolies.
It's just a good
in terms of risk.
Yes, it is.
In terms of, it's just, what do I do with my money?
Well, I don't know.
I'll just find a monopoly that's unregulated.
That's a pretty good investment strategy, and it continues to be.
I don't see anything slowing these companies down right now.
Yeah, I don't know.
We'll see.
Time, time, time, time, time.
That's what I say.
So, what about Bulletin?
Are we going to sign up for Bulletin?
No.
They didn't call me.
Can we roleplay?
Are we at a point in our relationship where we can role play?
I want you to be on Facebook and call me.
I have a quarter of a million strong newsletter called No Mercy Malice.
Okay.
I want you to call me and say, Hi, I'm from Facebook.
Scott, we'd like you to be on Bulletin.
Okay.
Hi.
Hi, Scott.
This is Facebook.
We'd love you to be on Bulletin.
Hmm.
Let me think.
Fuck you.
I'm sorry.
Go ahead.
Continue now.
Scott, we're going to give you a million dollar guarantee to do so.
Hmm.
Hmm.
Go on.
Exactly.
That's exactly.
Exactly.
They're trying to put these things.
Speaking of Congress, pay attention.
They're doing what Microsoft did with Explorer and Netscape.
It's the same thing.
At a low, low price of zero to you.
Just a shocker, Kara.
They didn't call me.
They didn't call me.
They did not call me either.
They did not call me either.
What do you think of this?
I have mixed up.
I would never in a million years use their tools to do this.
There's so many other choices, first of all, which thank goodness until they put them out of business.
They have no interest in media.
They have no interest in media at all.
Like, this is a company that I think hates media in a way that I've never seen a tech company do.
It misjudges it, is wrong about it, doesn't, you know, just all only opportunity.
And then they lecture you about media.
And it's just, I just, I would not do it in a million million years.
That's me being, you know, that's me on my moral high ground thing.
The other thing is I would rather have.
Friends, newspapers with liable lawsuits at the same time.
Right, exactly.
Yeah.
Yeah, exactly.
And so I, you know, I
have issues with Substack, and I, but I still find them fascinating.
I think they hit a really interesting part of the market.
I think they have, are going to struggle, just like Clubhouse is going to struggle.
It's the same thing with these things.
They can hopefully get bought, I guess.
That's what they would do.
You know, you have Twitter doing review.
I don't see them lighting the world on on fire.
You know, you're probably going to see others, the big companies get into this, right?
You could see Google doing something.
They have.
Google had Blogger for a while.
They've all dipped in here and then they've dipped right out, essentially.
This sort of happened a couple of years ago around blogging platforms.
And we'll see.
We'll see where it goes.
I think they're going to try to featurize it.
And, you know, I suppose if you want to do a sub stack for your local lacrosse team or, you know,
Cub Scouts, I don't know, I guess.
Fine, whatever.
It just, I, I, I just, I was sort of fascinated with who they tried to, you know, tried to get to go over there.
And I'm curious how much money I would love for someone like Casey Newton to find out how much money they paid Malcolm Cladwell or some of the others to be on there.
But, you know, whatever.
I don't think celebrity writers are going to be the thing that pushes this thing over the top, though.
There's a couple of interesting trends here.
The first is there is something around the creator economy where
the traditional gatekeepers, whether it's I'm meeting with my agent today, they're traditional, they're gatekeepers.
Hollywood executives, some young guy with cool glasses gets to decide what movies go into production or don't.
And there is a reshaping of the supply chain where these platforms are letting creators, if you will, go direct to consumer.
And this notion of dispersion where you get more margin to the initial creator, whether it's self-publishing or putting your videos on TikTok, and then the end user gets the product at a lower cost and with less friction.
That is an enormous trend, and this is part of that.
And that's a good thing.
It'll probably take the same path that Facebook always takes.
Facebook said to brands, build your brand page and you will own your customer set and you'll be able to communicate directly with them.
And they're saying to great writers like Malcolm Gladwell, come on our new product.
We'll promote it.
We'll sign up a bunch of people for your newsletter.
And that creates a healthier ecosystem, more reason to stay on the platform.
But over time, the bottom line is you can't trust Facebook.
Facebook at any moment might say, you know what?
We've decided you need to give us X percent or we're going to monetize this by doing X, Y, and Z.
And you either love it or leave it.
And if you leave it, you leave the entire ecosystem because we're the dominant player.
I do think it probably puts the other guys out of business.
I think the other guys.
I don't know if they'll become the dominant player.
They've been in this space before.
They've been in the media space before.
They've had so many rounds with publishers in so many different ways.
I can't even remember.
I was, you know, as I'm researching this book, I can't even remember some of the things they did, right?
They had Randy Randy Zuckerberg, Mark's sister, in a closet at Facebook, making like videos with famous people who showed up.
I mean, they've done 20 different things, including all these deals with the New York Times and other places.
You remember, you know, and they all tend to just go nowhere.
And so I think this is a very good thing.
Let's use a dating service.
Let's use your tenant, your tenant, Casey Newton, very talented guy.
He has a Substack, right?
Right.
Facebook comes to him and says, all right, you're paying 20% to Substack, pay zeros to us, and we'll double or we'll increase your user base by 50% because we have this fire hose of 2 billion active users that we can, if we decide we think you're important, we can spray at you.
And Casey's going to wring his hands for a minute and go, well, I hate Facebook.
They're awful and terribly disappointed with me in me.
But Facebook has the ability because of their quote-unquote monopoly power to put these small innovative companies out of business.
So I don't agree.
I don't think they do.
I think they have much less power here.
I don't think they do.
I think I've seen them do it.
Casey stays at Substack.
I think when, I don't know about that, I think he'll do it on his own.
That's what I think.
I think at some point when he gets to the level where he's giving them too much money, he either will strike a deal with them to give them less money or he will just do what Ben Thompson does and do you put together tools on his own.
And that's going to get more easy.
There's no reason to go to Facebook.
It's like getting
a website from, remember all those website companies that would put up a website for you in seconds?
Whatever.
There were a million of them.
And then there was my
not MySpace, but there were versions of that.
I can't remember their names.
Like, I'm like, I can't.
There were so many that were going to do this.
I just don't think creators, I think the creator, all these creator con comes, including I was talking to someone talking about sports stars, they don't want to like go with these big companies anymore.
They want to do things on their own and they know what they're valued at.
You know what I mean?
And more and more, they'll have tools to do so and reach customers directly, reach fans directly.
And so, I don't know.
I don't think you need Facebook in this case.
I think you can find, I don't think they own the media space in quite the way you think they do.
That's my feeling.
I think Casey will probably leave Subsec, but I don't, this is me just saying this off the top of my head.
But I think that the stink of Facebook, no, he wouldn't do that.
A lot of real,
it's the stink of Facebook.
I don't know else to put it.
It's interesting because
the stank.
I interviewed Ron Klain, who's the Briden's chief of staff here today.
And one of the things he did tell me when he said something that was off his talking points was I asked him about social media and vaccinations.
We were talking about the Delta variant.
And this is what he said directly, I've told Mark Zuckerberg directly that we ask unvaccinated people why aren't you vaccinated and they tell us things that are just completely wrong and we ask them where they heard that the most common answer is always Facebook this is the
Biden I don't know I still think
of Facebook I still think
they just have such they have such command they have such custody of so many people they can you know make or break I think almost any content idea conspiracy theory if their algorithm decides to I don't think so I think they I think amazon and commerce much more so i think we'll disagree on this i think i've seen them try this before and they suck at it because they just suck at it they suck at media and they will always suck at media and they don't care the same google we're giving the courts
yeah we're giving the courts um
recent setbacks around antitrust maybe this emboldens them to just go buy these companies maybe so i mean if there was an antitrust scrutiny right now wouldn't they have already bought one wouldn't one of them already have bought substitutes no because they think this is a lot of trouble media is a lot of trouble for them they don't want to get near this they should stay away and make their little money you know sucking up people's personal data and vomiting it back up to them i just don't i don't know why they would want to move into this space that much it's just it's because they can't stand being insulted just the way american drieson's going to make future like go for it go for it all over so you think you think they're trying to influence me i don't i don't see it as quite as malicious as that or as i don't think it's malicious i just think they I just think it's a big, it's not much money for a lot of noise.
I don't know.
I just wouldn't get into the media space.
Media space takes a lot.
You got to have a certain amount.
And there's also a lot of people.
I think you just described our show.
I think that's the tagline for our show.
Not much, a lot of noise for not a lot of money.
We're like Sizzler.
We're like the ad for Sizzler.
I don't have a lot of money.
I don't have a lot of money.
We will be watching.
We will be watching.
We will be watching.
But just so, just so you know, Facebook, Scott Galloway's, it can be sold for a million dollars.
I just proved it to you.
Oh, a lot less than that.
A lot less than that.
All right.
What is your number?
Okay, 500,000?
I'm Facebook, 500,000.
I don't know.
Do I get to hang out?
I don't know.
You would invite me to cool parties.
No, they do not have cool parties.
Trust me, I've been to them.
They're not cool.
They're uncool.
I've finally come to a grip.
I came to grips with the fact a long time ago that I'm a whore, and now I'm finally down with the fact that I'm a cheap whore.
Yes, you are indeed.
Anyway, again, once again,
I'm the information economy sex whooper.
Yeah, you are not.
You are not.
There's nothing wrong with sex worker.
Anyway, Scott, let's go on a quick break.
Big fan.
And come back to talk about, all right, Amazon coming for Lena Khan and a listener mail question.
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off.
Okay, welcome back.
Amazon has petitioned for new FTC chair Lena Kahn to recuse herself from antitrust investigations into the company.
Lena
was sworn in as a chair of the FTC in June.
When she was a law student at Yale, she wrote a blockbuster paper that got her all kinds of attention called Amazon's Antitrust Paradox.
Now, Amazon has filed a 25-page motion saying, given her long track road of detailed pronouncements about Amazon and her repeated proclamations that Amazon has violated antitrust laws, the reasonable observer would conclude that she no longer can consider the company's antitrust defenses with an open mind.
Oh, dear.
Honestly, honestly, I don't know what to say here.
Scott, what do you think?
This is like a hard friggin' no Amazon.
How dare you?
But go ahead.
This is the same virus that infects Robin Hood and all of big tech.
And that is they're under the impression that they can totally overrun government, that they can overrun our elected officials, they can overrun, make any argument, regardless of how moronic, disingenuous, and dangerous.
This is an attempt to intimidate people to say we can slander you and you won't be able to go into government because this is similar to saying, all right, if you're in law school and you write a paper on the risk of derivatives and then you end up as chair of the SEC, that might
obviate, they might diminish your ability to
be the SEC chair because you have shown a bias, i.e.
domain expertise.
So this, Amazon's basic argument is if you show any of the domain expertise that we're supposed to have in government,
it diminishes your ability.
This is so fucking ridiculous.
And the fact that they even wrote this and have the stones to say it or as stephanie rule would say would have the vagina to say this shows that we have totally decided big tech can overrun government this is i was this is
the notion that oh because you've demonstrated domain expertise it inhibits or restricts your ability to be a neutral arbitrary that's the point you're supposed to have domain expertise around these issues conflict of interest is if by the way these are political appointees eventually you know three Democrats, two Republicans.
In this case, it used to be three Republicans, two Democrats.
This is like, of course, they have a point of view, Amazon.
Hello.
That's how they got there.
I mean,
if she was the largest shareholder in Overstock, that's a conflict of interest.
I was trying to think of a competitor to Amazon.
There isn't one.
This is domain expertise.
So now big tech is so emboldened, feels like government
is such a weak competitor, and the media is so,
I don't know, such a sycophant to anything they say that they're going to claim that, oh, now domain expertise conflicts you.
You know, it's interesting because it does go into, you know, when they have hearings for Supreme Court, you know, what's your stance on?
They try not to say,
but they have, you know, jurisprudence or whatever behind them.
So you've seen their cases.
And so it's a really interesting, it's just infected everything that you can't have a point of view.
and then also be changed.
Look at the Supreme Court this session.
They've done some things, you know, you're like, whoa, I thought that was that and now it's that.
Like, I think it doesn't bring into the idea that people can have their minds changed for one and with good arguments and instead of good arguments they're saying she has a point of view that that that they should spend their time trying to convince her why she's wrong versus trying to to to impugn her in this way it's just ridiculous it's so ridiculous they never do it to a man i don't think i have to say that you know and not a you know i don't i don't think this is i don't think this is i do they have never happened never happened there's you know there's scuttlebutt and whisper campaigns and things like that but this is a full-on assault, I think, in some ways.
I think you want it both ways here.
I think one of the reasons Lena is the FTC chair is because she's a woman.
Oh, can you give shit for that?
No, no, no, no, no, no, no.
I'm going to go to the next one.
It was a very popular pick for a guy
for President Biden who is trying to show the world I am not somebody who is a
white guy from the 50s and 60s.
I'm going to make it.
No, he just looked a little further.
He just made a little effort to look around a little wider beyond his group of people.
I think it was a great choice, but I think that I'm not sure she'd be FTC chair at 34
if she were a man.
I think this president is committed to having
appointed officials that look, feel, and smell like America, which is the right thing.
But I don't think Amazon would have gone out.
If a dude was the FTC chair, they would have gone after him as well.
I don't think this is.
Yeah, we'll see if he goes after Tim Wu.
We'll see what happens here.
But in any case, this is what they should
spend.
They should spend their time convincing her she's wrong and changing her mind, which is what you do just do with Supreme Court justices who definitely change their mind, who shift, shift, become more liberal, become mostly they become more liberal when they join the Supreme Court, interestingly enough.
And so it's, you know, look at John Roberts.
No one thought he would have decisions he's been having.
He's just been convinced or persuaded or argued at or debated to.
And that's how this should work.
They should have a point of view.
And she does.
And she said a lot.
I did a long interview with her.
I'm sure they'll use parts of that.
I was thinking, I went back and looked at it.
I'm like, oh, they'll use this, they'll use that, they'll use this.
And so, you know, it's just, this is just, this takes a set to do that.
I don't even say like a set.
It's such a, I'd love to be in the room with the Amazon lawyers that do like, hey, let's try to like, you know what I mean?
In the old days, they've been like, no, we're not doing that.
We're just going to make our case, right?
In this case, they said they pulled the trigger on this one.
And I just find this appalling.
I'm sorry.
I don't think it's their lawyers.
I think it's their communications team that says, how do we create doubt and distraction?
And, well, let's immediately start attacking the, just the idea and the FTC chair.
And it'll create a sideshow.
And if you say something long enough, and Fox News will run, like, is Lena Khan, you know, should she be referred to?
Why not?
Because they'll put the question out.
They don't love Jeff Bezos.
This is a hard one for them.
Like,
they don't like Jeff Bezos more.
No, they won't.
That's the with tech, it's very hard for the right wing to get all hot and bothered about it, except that they're suppressing your speech.
And in this case, Jeff Bezos isn't is a, you know, Trump had a weird obsession.
By the way, that was weird on top of that.
I always thought that was unfair to Jeff Bezos in that case.
But in any case,
this is a hard note.
And by the way, I will get a call from Amazon.
I'll get a call from Amazon after this appears.
They are so on it with people who, oh, yeah.
I was on CNBC once.
I think I got off and they called five minutes later or something.
It was like within a very short time period.
And I said something about
their headquarters in New York.
I don't remember.
I think it was you that was, I was saying something you said.
I wasn't even saying what I thought.
Anyway,
that's interesting that they call you.
The only thing I always get, so-and-so is going to be in town, the COVID, And they,
do you want to join them for an intimate dinner as they outline their vision and our technology?
They'd like to have breakfast with you.
And I'm like, I don't want to, the last thing I want to do is hang with these people.
And they always come back like, you have an obligation.
You're out there saying that.
I'm like, I have an obligation.
I'm not a journalist.
Kara Swisher has an obligation.
Hey,
I always get that called the Hey Girl call.
Hey, girl.
Hey.
Hey, I heard you said this.
And, you know, we have a different point of view.
Like, anyways,
they open with, hey, girl.
Hey, girl.
It's like that.
It has that tone.
Like, hey, girl.
Let me just tell you something bad about yourself.
Anyway, it's just, it's.
They always start mine.
They always start with, we love your work over here.
Oh, yeah, yeah, yeah.
That kind of thing.
And I'm like, yeah, I bet you just adore it.
I bet you just think about it.
They must have a thing that goes off and like an alarm that goes off in PR.
Anyway, we'll see.
Actually, some of the fans of PR people are great.
I will just say all of the tech.
There's so many good PR people in tech.
I missed that.
He and I used to be familiar with that.
Awful people.
There's both.
There's both.
There's a lot of great ones.
And the ones that are great are the ones that are really like, okay, I didn't like that, Cara.
And here we go.
That'll be nice.
We'll get to catch up with all of them in hell.
In hell, Cara.
And you're for sale for Facebook for a million.
If you would take a million, but I wouldn't take it, they put $10 million in front of me.
I wouldn't take it.
How do you like them apples?
How do you like that?
Not at all.
Well, there's a reason.
The dogs at the Beverly Hills Hotel doing edibles and eating Mr.
Chow's.
I'm a whore.
There's some upside to being a whore.
Yeah, that's true.
Oh, my God.
All right, listen.
You should see the Bougainville here.
It is going on.
We have lots to get to.
Okay, let's pivot to a listener question.
Roll tape.
You've got, you've got.
I can't believe I'm going to be a mailman.
You've got mail.
Hey, Karen Scott, it is Tati.
I am coming to you live from New York City.
I love the podcast, love the tweets, and love the gratuitous selfies, but I wanted to ask you a question about the labor shortage and the mass exodus from the corporate workforce.
We're seeing a lot of people after COVID not going back to their hospitality and manufacturing jobs, but we're also seeing people leave their cushy corporate jobs.
Why do you think that is?
Where do you think they're going?
What do you think companies need to do to keep them there or get them back?
And if you were 27 and feeling that itch, what would you do?
Thank you so much.
I hope you guys have an amazing rest of your week.
Oh, I like Taddy.
Tatty, Toddy, Todd.
Teddy, Taddy's great.
Listen, let me just explain to you, Toddy, this is what I would say is one of the things that came out this week was that innovation and company creation has peaked for the first time in 10 years during the pandemic.
I think people are looking at their lives.
They're sitting in their, like, wherever they are at home.
They've been away from the office.
It's caused them to think about not just jobs, but how they conduct their jobs, how they conduct their relationships, about their children, about education.
Everybody is refiguring everything.
And why would you go back to one shitty jobs, as I said?
And I don't think, I think people who work in retail are really great, but they get treated not as well and they don't get paid as well.
Same thing with teachers or in manufacturing.
And if you have better choices, you start to make them.
So I think this is not, I don't think this is a surprise.
Why would you want to do that if you're looking, you know, if you realize life is short, which this pandemic has shown all of us, even if you weren't at risk?
Thank you, Scott.
Now, say something that's not highly offensive to Toddy.
I think you summarized it well.
COVID is an opportunity for all of us to kind of slow down and rethink and reevaluate our priorities.
And there's two questions here.
So if you look at
one of the things that's really exciting about this crisis or coming out of of this crisis is that unions have been totally ineffective at helping the middle class maintain wage strength.
But what has helped, and for the first time, I'm sort of a fan of, I don't want to call it universal basic income, but basic income and the latest bailout package has put enough money in people's wallets that they're like, well, if I don't go to work for $8 an hour, I won't starve.
And I think that's a wonderful thing.
I think we need to create, I think the best union in the world right now is some sort of payment system or transfer system that lets people decide, I don't want to be a frontline worker and put myself in harm's way for eight bucks an hour.
And it's bringing up wages, and I think that's a good thing.
I think it's discouraging that CEOs and companies and shareholders and media act so shocked and kind of, I don't know, dismayed that people don't want to work 40 hours a week so they can live in their car.
So I think it's time that wages come up dramatically.
And then the question around being 27, though, I'm much more boomer kind of dad here.
And that is, I think America becomes more like itself every day.
And it's capitalist.
And your ability to provide opportunities for your children, your ability to get good health care, wrongly or rightly, is based on your economic security here.
And there are trade-offs, and I'm not suggesting you shouldn't calibrate those trade-offs.
But my advice to people in their 20s is to buck up and work very hard and try and put yourself on a path to some level, some level of economic security.
Yeah.
Because it is very important in the U.S.
So when I just catch it, though, I think people, when they reevaluate within the, like, look, my son, who was at nyu this year his freshman year and he and he didn't like it i mean he liked it new york he liked it the classes but like he made him think about whether he wanted to go to college right now and he's working at a job he's an assistant butcher essentially and loving it learning about business he's learning about uh negotiations with vendors he's learning about customer service he and he loves it and let me just say he's a great employee and he's making pretty good money, you know, because DC has a $15 minimum wage.
And I don't know.
And he's like, can I maybe take a year off?
I'm like, absolutely.
Rethink about how you want to conduct your life.
And I think that's, that's, I think a lot of people are doing that.
I think your son has a safety net.
And the safety net drives Ikea Sorrento for.
No, he will not take my money.
He's spent, it's interesting.
He's like, I don't want to take your age.
Yeah, but yes, he does.
Technically, yes.
He's a young white male with wealthy parents.
Agreed.
But I'm thinking different stuff.
Yes.
True, true.
He has a different.
His downside: if you're a lower middle-class person of color and you're at NYU, get the fucking degree.
Get the fucking degree.
Agree.
And then decide
you want to be a butcher or a chef.
It is,
America is a terrible place to not have money.
And when you're young and you don't have kids and you don't have spouses, that's when you burn the jet fuel.
That's when you set yourself, you learn stoicism.
Focus, work your ass off and make more money than you spend.
Start saving money and put yourself in a position to have a healthy household such that you are not radically stressed in a society that says to you, if you don't make good money, we are going to make your life really, really stressful.
So you would advise, what would you advise if you were, not just 27, if you were in your 20s, like
early 20s to mid-20s, late 20s, what would you suggest right now?
Because this boom in entrepreneurship has been fascinating.
Oh, fantastic.
This is, and this goes to my prediction, this is the great age of entrepreneurship.
I don't think, on a risk-adjusted basis, as someone who started nine companies, I don't think you want to be the founder.
That is incredibly risky, incredibly stressful.
I think joining a small company that has shown some traction, like what I'll call letter D,
you know, they've raised their first round of capital.
I think on a risk-adjusted basis, that is the sweet spot because a lot of the risk has been starched out, but it's still small enough you can enjoy being part of building something and you can get good equity.
But more broadly speaking, your job as a young person is not to find your passion.
Don't believe that bullshit.
If someone's telling you to follow their passion, it means they're already rich.
Your job, your job is to find something you are really good at and then become great at it.
And about the moment you're about to give up and think, God, this is so awful and so harsh and so full of bullshit politics, that means you're making progress.
Persevere through those things.
Start building economic security.
And once you start getting the economic accoutrements of being great at something, the prestige, the camaraderie, the respect, you will become passionate about whatever that thing is.
That is your job in your 20s.
Play soccer on the weekends, be a DJ, you know, invest when you're rich in that great cannabis dispensary.
I agree with that.
But let me just say, I think the first part we said is much more important: companies have to realize, I've had lots of friends whose reservations have been canceled because they don't have enough staff.
That people don't, they've got to make these workplaces better for the people because they've been taking advantage of
far too long.
And Uber is going to cost more.
Everything's going to cost more.
And that's why the inflation worries.
But people don't want to are reevaluating.
And so people should also reevaluate their business plans in terms of how they're going to misuse people's sweat equity, essentially.
Yeah, but
this is a wonderful thing.
We have said,
and I think the Biden administration deserves credit for this most recent bailout, which is more than 50% is going to individuals, whereas the previous CARES package were more than 50% was going to corporations and organizations.
And finally, there's an effective union in America, and it's called the U.S.
government, and it said that it is better, we're going to give people enough money so they don't starve.
And it's going to force, but you summarize this perfectly.
If you're a cool little restaurant, right, doing a great job offering consumers, you know, great Tapas, well, good for you.
But if the only way that business can run is by finding people who need flexible work and because they have no other options, they will take seven, eight bucks an hour, then that Taparia should go away.
That's fine.
That's fine.
And there's certain businesses that just shouldn't be around if they need to be driven on software that circumvents minimum wage laws.
Lyft and Uber should be much smaller businesses.
Boomers don't need, not boomers, millennials don't need to take SUVs to the airport.
They don't, you know, we need to reinvest in public infrastructure.
So
I think this is wonderful what's going on and bringing up finally the wages of lower-income workers.
And it was the government that finally stepped in and said, you know what?
We're the union.
Unions are totally ineffective and have been ineffective and have been a fantastic foe for corporate America because they're so fucking weak and stupid and poorly managed and corrupt.
Hello, unions.
Yeah.
Okay.
And finally,
finally, wages are rising.
Finally, the economy is starting to recognize
What I find interesting is Republicans always say people don't want to work and they'd rather just take the handout.
You know what?
You know, rich people do this, re-evaluate their life, or people who have degrees re-evaluate.
I'm going to make a pivot.
Everybody gets, you know, great idea, good idea, find, you know, do something fresh and new and entrepreneurial.
When other people say this is not what we're being paid is shitty and we want better terms, they call them lazy.
Like, and we're not going to work because we're getting money over here.
The ability to make choices is the sign of a real society on all levels, the ability to make it.
It's very American, too.
One of our core competences in America is we leave.
And that is we're not afraid to leave a country and come for something better.
My dad's core competence is leaving.
Whenever he was in a company or a state where things weren't going well for him, he packed his bags and he moved to Phoenix.
You know, he just said, I'm out.
And Americans, if you look at European or even other cultures like in Japan, they tend to stay with the same employer.
They tend to stay in the same geography.
In America, the fluidity of capital, your ability to allocate capital to where it'll be most productive, is an unbelievable component of an innovative society.
And our human capital here is not afraid.
to get on a plane or in a car and just drive west.
This is true.
Although I don't think we take as good care as we can of the things like healthcare.
We really leave them know, like if you mess up or you get injured.
We're slowing down the fluidity of human capital because people can't leave because of no i get that we should that's what i'm saying we should we should protect them more to be able to use this thing it's an interesting talent i have a similar talent i go i go in fact recently i was working you go on something was get in your career keon you don't i don't look back um i someone was like saying that do this and i i just i literally wrote back a one-word answer to a negotiator i went no i just was like no i didn't know what to do i was like no Thanks
occasionally, like after a long weekend with my kids, I sometimes just want to get in my car and drive.
I said that to Amanda.
I said that to Amanda.
I was like, I would like to be in Hawaii in a shack.
I was like, we were getting some oysters at this really wonderful oyster bar called the Matunik Oyster Bar here.
And there was a little house across the way.
And this guy was getting his little rowboat in his little house.
And I'm like, I would like to be that person.
I just want to say having kids is hugely overrated on a day-to-day basis.
More advice to 27-year-olds.
It is condoms.
No, wrong.
Come on, Taddy.
Don't look at you.
Don't have kids at a young age.
Do not have kids in a young man.
They're great.
They're great.
We're going to.
When you're older.
No.
When you're older.
And you can lubricate it with a lot of help.
No.
No.
No.
This is not true.
No, no.
I don't have help.
I don't have help much of the time.
Anyway, I do have a lot of help.
Taddy needs to sleep in.
All right.
Okay.
Taddy needs to sleep in.
Have someone you can hand them to.
You want to love your kids and love yourself?
Listen, you've gotten canceled 12 times during the show, and I'd like to limit it to 12 if you don't mind.
We're going to go through.
We have one more break.
Facebook is going to call me.
All right.
Okay.
Yeah.
They're not.
Okay.
Scott, one more quick break.
We'll be back for predictions.
And my prediction is they're not going to call you.
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Hey, Scott, we're going to go go through a lot of predictions next week, including the fact that you're not going to be chair of the FTC, which I'll tell you more about in a minute.
But give us one for this week, a very short one, because we've got a very important close this week.
Record year for new business startups.
Just to every point we've been talking about, people are reevaluating their lives.
There's more venture capital available than ever.
When people come out of a crisis in an organization, they're much more open to doing things differently.
We have between commercial office space, healthcare, education, you have five or six six trillion dollars being thrown up in the air and it's going to land in different places.
This is really exciting.
This is a new era of entrepreneurship.
We're going to see new business formation go back to where it was in the Carter administration.
It has been in a huge slump where only people of a certain gender, ethnicity, certification could start companies or really successful companies.
Venture capital is recognizing they want to evaluate CEOs based on their skills and their grit, not necessarily, you know, there was sort of a profile.
Drop out of Harvard, go to work for a hedge fund, then you can raise money.
And now they're saying, well, it's more than that.
So I think this is very exciting.
This is a great, one of the wonderful things about America and the reason we always seem to get through things.
We're like that Terminator guy that can remorph when an arm gets cut off.
We adapt faster to economic changes than any country in the world.
This is a great era of entrepreneurship.
We're going to see more new businesses started in the second half of 2021 in any six months
period in the last 30 or 40 years.
Well, we are going to hold you to that and I'll explain that later.
But before we go, today is Rebecca's last day producing pivot.
We love Rebecca.
Rebecca, come on and tell us where you're going because this is quite a doozy.
This is exciting.
Yeah.
It's bittersweet, but I'm going to be the head of audio for Archwell, overseeing the creative partnership between the Duke and Duchess of Sussex and Spotify.
So Megan and Harry, why don't you just say more than that?
Don't be, oh, aren't you a little?
Oh, you're so coy.
Come on, don't be so coy.
This is Megan and Harry.
What?
Like, this is so cool.
Can we meet them?
That's the first.
Talk about the mother of all upgrades.
Harris Swisher and Scott Galloway to Megan and Harry.
Yeah, that must have been a tough decision whether to leave or not.
That took her all of a quarter of a second.
I'm in.
Yes.
We haven't made the offer yet.
I'm in.
I'm in.
They're doing it with Spotify.
Fascinating.
Spotify and Netflix and all those are hiring all the fancy people like the Obamas, et cetera.
So what do they do?
You know, we haven't, we're still working on it.
I'm going to start in August and I'm going to be moving to LA.
The New York girl is going to L.A.
Wow.
And, you know, I don't really have...
anything specific to share.
Oh, okay.
And I think I should take this time to talk about how handsome Scott is.
No, but wait, I really don't think we spend nearly enough time talking about how handsome Scott is.
All right.
All right.
Rebecca, what would you like like?
Rebecca, let's go.
I can't believe someone in our universe is going to work for Megan and Perry.
How did that happen?
I don't know.
We don't know.
How did that happen?
But it did happen and we feel great about it.
Now, Rebecca, let's give Rebecca the stage for 14 seconds, essentially.
I just,
I know you're going to call me Sappy, but I really, really do want to go on a mini rant about just like.
watching the two of you as leaders over the past couple years because like I started this show and it was like just the two of you and I just, so, Kara,
you are just like an absolute emblem of breaking the glass ceiling for all of us.
And, like, I want to thank you for personally believing in me because
that meant so much in my life.
And, like, all women in media are just following in your footsteps.
Thank you.
And we all owe you a debt of gratitude.
And your
place in the world has given me permission to be my fullest, most ambitious
self in a world that like consistently asks me to shrink.
To which I say hell no.
Scott, what I want to say to you is I had no financial education.
I was like a waitress stuffing dollar bills into my pockets until pretty recently.
And you have given me the tools to really understand how money works in my personal life.
And then also how money works like on a macro level and how it transfers power and really what it means.
And with that knowledge, it's made me better at understanding sort of like what our responsibility is to one another and to the government.
And
I just, you know, by watching you guys do these things that you just do because you're just you, I've gained so much that maybe you couldn't know on a day-to-day basis.
And then one final thing, which is that I listen to all the listener mail questions.
I really do, genuinely, all the listeners.
And they come from New Zealand, they come from Germany, they come from Hawaii, they come from all over the world.
And we only get to pick one, but they're so good.
Our listeners are so smart.
and uh, I believe that smart questions are better than smart answers.
So, go to newyorkmag.com/slash pivot to submit your questions to the show, and that's it.
Rant over,
boom, thank you.
Wait, so just let me get this.
Okay, Kara helps you be a more courageous woman, and I've helped you balance your checkbook.
I was looking for something, I don't get anything more than that.
No, literally, well, so this is what I was actually going to say.
Oh, my God.
This is the truth.
First day of the pandemic,
when the pandemic shut down, Scott called me and I was like, oh, crap.
Like, what did I do?
What did the show miss?
Like, what happened?
And Scott called me and he said, hey, Rebecca, I just want to see how you're doing.
And if anything, if your family needs anything, if you need anything, I want you to call me.
And that was it.
And I didn't need anything because I had this job, but
he's a softy and he's a good one.
And for anybody out there who's like, you know, like Scott's more of a feminist than you'd think he is.
I'm going to say it.
Yeah.
Yeah.
I'm going to say it.
Not much of a feminist.
But he is indeed.
In any case, Rebecca, you've been a wonderful, not just employee.
Listen, no more compliments for Scott.
Rebecca, you've been a wonderful employee and you've been a wonderful producer and you've saved Scott's ass numerous times.
Let's just be clear.
Yes.
Thank you from thank you for saving me from myself, Rebecca.
And thank you for building this.
We're in big trouble now.
I don't think you're going to have the same problems with harry and megan in any case um we can't wait to hear hear these shows that you make we think we we one of the things that scott and i like to do and scott can finish up talking about is we love when people leave us i know it sounds crazy but i've had a lot of employees over time and i love seeing them be successful i love seeing them move on we never i never get mad when people move on i think people should always pursue what what the next thing is and you you've had your learnings here and you you've improved drastically and now you're ready for your next challenge And so we think that's great.
And anyone who employs, especially young people, be generous when they're going off.
That's one thing I have to say is be happy for people leaving you and moving on and doing better things.
And we feel good about that situation.
But anyway, Reka, you're a treasure and they are lucky to have you.
Thought you may say the final word.
Plus one on everything Kara said.
Thank you.
for everything, guys.
Thank you.
All right.
So pivot marches on, as we say.
We'll actually be off this Tuesday enjoying the long weekend, but next week we're going to kick off something a little different.
Our quarterly review series.
Ooh, fun.
Like any good business, it's good to take stock of how well you've done so far and forecast what the future might look like.
So going forward, every quarter, we're going to round up our biggest wins and fails and see how well we did with our predictions.
We are accountable to you.
That's how we feel.
Unlike some other companies, we are accountable to the mistakes you made and the good things we made.
We don't just want to tout ourselves.
We want to also reflect.
And we'll also make some new ones.
Catch that episode next Friday.
Scott, read us out.
Today's show was produced by Rebecca Sinanis.
There are any intertwined engineering in this episode.
Thanks also to Drew Bros.
Make sure you subscribe to the show on Apple Podcasts.
If you're an Android user, check us out on Spotify, frankly, wherever you listen to podcasts.
If you like the show, please recommend it to a friend.
Thanks for listening to Pivot from Box Media.
We'll be back next week for another breakdown of all things tech and business.
Thank you for your support, your expertise, and your grace, Rebecca Sonanis.
We will miss you.
We will,
part of of that compensation for our disappointment will be watching you progress, make us proud.
Thank you so much, guys.
Thank you.